MerlinDirect domain belongs to shopify.com and same zero-star company. You have to contact them to remind them you ordered a week ago. Wrong size delivered 3 weeks later. Return. You have to contac... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Arrived within 36 hours of order. Competitive price. Quality as expected-I’ve used these before and they last around 2 years or 1500Km. (6p per Km if it matters). Great lightweight comfort and minimal... Näytä lisää
Yritys on vastannut
Hiax climber boots are very good the only thing is I’m a size 8 so brought a 8 now they have broken in which took about 1 week they seem quite roomy might of gotten away with a 7 otherwise they great... Näytä lisää
Yritys on vastannut
I think if your site says a garment is in stock it should highlight that its in stock at the supplier in sweden and not the uk so that time to delivery would be a week. Managed ok but need clarifying.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Merlin Direct
Yrityksen kirjoittama
Merlin Direct is an online supplier of workwear, PPE clothing, safety equipment, bags/rucksacks and footwear.
Conceived in 2018, Merlin Direct is based in the South-East of England, we’re currently only operating in the UK, but we do have the ability to ship worldwide on special requests. We have undertaken a great deal of market and competitor research and as a result of this we are confident that we are one of the most competitively priced workwear in the UK. We are also assured that we have a first-class product offering in order to give our valued customers something appropriate for every industry.
We have access to over 10 brands which equates to well over 1,000 products, this range is ever-expanding and as a result of this we have items suitable for all industries and all budgets, each of these items are ready for a quick, professional and competitive turnaround. In addition, 2020 will see some own-brand products for products we are unable to source elsewhere.
With over 30 years of specialist workwear experience, we’re able to offer exceptional levels of knowledge and customer service, we aim to offer the best customer experience for our clients. Our reliable and helpful customer service team are ready to take your enquiry. Merlin Direct are here to help and make your life easier.
Yhteystiedot
Yhdistynyt kuningaskunta
- merlindirect.co.uk
4,1
Hyvä
428 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered on Sunday
Ordered on Sunday, arrived on Tuesday. Product just as I expected and as advertised.
Worn for the job it was bought for and proved to be perfect.
10. lokakuuta 2023
Good service
Good service, best price and speedy refund . Only due to myself misordering
7. lokakuuta 2023
Staff where helpful and polite and the…
Staff where helpful and polite and the shirts are fine
5. lokakuuta 2023
Price and delivered on time
Ordered, good price and a quick delivery. Will shop again.
4. lokakuuta 2023
Very out standing service.
Very out standing service.
Very please with the customer service
17. syyskuuta 2023
Fast delivery and good customer service
2. lokakuuta 2023
No parcel as of yet
I can’t say much yet the parcel was posted days ago and I haven’t received it yet.
2. lokakuuta 2023
Good quality branded products at great…
Good quality branded products at great prices and fast delivery
25. syyskuuta 2023
Superb thank you
19. syyskuuta 2023
Easy to navigate webside
Easy to navigate webside. Good service, and quick delivery !!
22. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Sales staff on the ball
Sales staff on the ball ; helpful beyond the immediate sale
22. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback, Charles! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Absolutely brilliant
Absolutely brilliant, couldn’t be more helpful I would definitely recommend 5 ⭐️ from me
18. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
First rate, cannot fault!
First rate ... cannot fault.
Smooth and trouble free experience from start to finish. Made my selection, paid my money - goods here the next day, exactly what I ordered. Would have no hesitation in reccommending.
22. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Vastaus yritykseltä Merlin Direct
We're genuinely sorry to hear about your recent experience with our services. Your feedback is important to us, and we take it seriously. Your order was out of stock and we contacted you, but received no response. Please reach out to our customer support team at sales@merlindirect.co.uk so that we can address any further issues directly. We value your business and hope to have the opportunity to regain your trust.
I payed for new boots but never…
I payed for new boots but never received them. It is very unclear on how to track a parcel also
18. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
We're genuinely sorry to hear about your recent experience with our services. Your feedback is important to us, and we take it seriously. We'd like to learn more about your concerns and see how we can make things right. Please reach out to our customer support team at sales@merlindirect.co.uk so that we can address your issues directly. We value your business and hope to have the opportunity to regain your trust.
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Great customer service
Great customer service, friendly and helpful!
21. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Excellent service
8. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
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