MerlinDirect domain belongs to shopify.com and same zero-star company. You have to contact them to remind them you ordered a week ago. Wrong size delivered 3 weeks later. Return. You have to contac... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Arrived within 36 hours of order. Competitive price. Quality as expected-I’ve used these before and they last around 2 years or 1500Km. (6p per Km if it matters). Great lightweight comfort and minimal... Näytä lisää
Yritys on vastannut
Hiax climber boots are very good the only thing is I’m a size 8 so brought a 8 now they have broken in which took about 1 week they seem quite roomy might of gotten away with a 7 otherwise they great... Näytä lisää
Yritys on vastannut
I think if your site says a garment is in stock it should highlight that its in stock at the supplier in sweden and not the uk so that time to delivery would be a week. Managed ok but need clarifying.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Merlin Direct
Yrityksen kirjoittama
Merlin Direct is an online supplier of workwear, PPE clothing, safety equipment, bags/rucksacks and footwear.
Conceived in 2018, Merlin Direct is based in the South-East of England, we’re currently only operating in the UK, but we do have the ability to ship worldwide on special requests. We have undertaken a great deal of market and competitor research and as a result of this we are confident that we are one of the most competitively priced workwear in the UK. We are also assured that we have a first-class product offering in order to give our valued customers something appropriate for every industry.
We have access to over 10 brands which equates to well over 1,000 products, this range is ever-expanding and as a result of this we have items suitable for all industries and all budgets, each of these items are ready for a quick, professional and competitive turnaround. In addition, 2020 will see some own-brand products for products we are unable to source elsewhere.
With over 30 years of specialist workwear experience, we’re able to offer exceptional levels of knowledge and customer service, we aim to offer the best customer experience for our clients. Our reliable and helpful customer service team are ready to take your enquiry. Merlin Direct are here to help and make your life easier.
Yhteystiedot
Yhdistynyt kuningaskunta
- merlindirect.co.uk
4,1
Hyvä
428 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service and the item I wanted was in stock and fast delivery
11. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Great product quickly delivered
14. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Received the wring size of boots
6. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
We really appreciate you taking the time to leave a review! We are very sorry about the experience you had and have undertaken a thorough investigation into your concerns to ensure these issues never reoccur. Thank you
Hi viz work bags
Great service, fast and efficient. Product seems up to the job too
11. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
WRONG ADVERTISEMENT!!
Ordered a pair of FR work trousers under the impression that they will be next day delivery, this was advertised throughout the selection and payment process, to then be emailed to say they are not next day and that they will be 7days or over before they will be delivered. (Refund can take 7days aswell?!)
I found the same pair cheaper on other sites but I payed extra from this site and paid extra for next day delivery to find out it’s not next day?!
The company did refund the next day delivery charge and a £10 off my order as a sorry from them, (£200+) pair of trousers and they give me £10….. ok!
This is just more of a warning for anyone wanting to order from this company, can’t fault the trousers but customers BE CAREFUL!!
6. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
We really appreciate you taking the time to leave a review! We are very sorry about the experience you had and have undertaken a thorough investigation into your concerns to ensure these issues never reoccur. Thank you
Returns are a pain have to wait four…
Returns are a pain have to wait four days for any sort of reply or answer .
Delivery painfully slow won’t be ordering again.
5. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
We really appreciate you taking the time to leave a review! We are very sorry about the experience you had and have undertaken a thorough investigation into your concerns to ensure these issues never reoccur. Thank you
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Fantastic quick service
Fantastic quick service .
The only place that sells small size chef's safety shoes
28. elokuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Prompt delivery and great product
Second purchase of the same gloves. Having large hands I had struggled to find well fitting, flexible, well made general purpose garden gloves. Apart from working with thorns, these are ideal and fit perfectly. Excellent product
3. syyskuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our products and services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Quick delivery will buy from again
30. elokuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our products and services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Poor return service
29. elokuuta 2023
Vastaus yritykseltä Merlin Direct
We really appreciate you taking the time to leave a review! We are very sorry about the experience you had and have undertaken a thorough investigation into your concerns to ensure these issues never reoccur. Thank you
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our products and services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Great service
Great personal service and updates from both Rob and Mason, Rob has tailored his service to meet the needs of our business, the deliveries are quick and the products have been exactly what we need when we need them, here's to a long successful business partnership between our companies.
22. elokuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our services. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Comfortable boots
Helly Hanson evolution boots arrived quickly walked 12 miles in 2 days no blisters so definitely worth the price
7. elokuuta 2023
Vastaus yritykseltä Merlin Direct
Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience with our Helly Hansen boots. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Took longer than it said to be…
Took longer than it said to be delivered
No tracking at all provided so when it did arrive I wasn’t home.
No contact at all from company or delivery company via email whatsoever about delivery information,not good enough.
2. elokuuta 2023
problem with communication
problem with communication. I did not receive my rubber boots. Only a refund without informing.😢👎bad expiriance
30. heinäkuuta 2023
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