Customer service was not able to troubleshoot the issue related to the Efoil controller. We have four efoils and two of the four simply froze. One while someone was riding on the open ocean... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Thank you very much for your understanding of my situation of riding for the winter in Southern Baha California. Helping me with the purchase of a spare motor in case of breakdown is huge. Best Reg... Näytä lisää
Yritys on vastannut
Great product line! Pairing front wings with back wings could use some web-page guidance; tech support is good with guidance, 'talk with a pro' better although it takes time to schedule, not alway... Näytä lisää
Yritys on vastannut
You didn’t tell me until a week after I placed the order that the blowfish was out of stock and wouldn’t be delivered until some unspecified date in the future. Very poor communication.
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Lift Foils
Yrityksen kirjoittama
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Lift has proudly spent over a decade building high-quality performance hydrofoils and foil boards from our home base factory in Puerto Rico. Shipping now.
Lift started in 2010 as a family-run shop in Puerto Rico. In 2015, co-founder Nick Leason — an engineer and lifelong surfer — designed the original eFoil, adapting technology from smartphones, electric vehicles, and drones into a board that flies above the water without needing wind or waves. Lift shipped its first commercial eFoil, the LIFT1, in 2018, and has released five eFoil generations since, leading up to today's LIFT5 and LIFTX.
Every Lift eFoil is built around the Lift Connect System (LCS) & a tool-free, click-and-lock setup that lets riders swap masts, propulsion units, wings, and batteries in seconds, no tools required. Paired with a carbon-fiber board, LCS is what makes Lift eFoils fast to rig and easy to reconfigure as your riding changes. The current lineup spans LIFT5 F for new riders, the flagship LIFT5, and LIFTX for powered surf and downwind foiling, alongside Foils hardware, boards, masts, and foil wings, for unpowered wing and surf foiling.
Lift has shipped thousands of eFoils to riders in more than 40 countries, backed by a global network of 300+ demo locations. Every eFoil includes a 1-year limited warranty, with optional extended coverage through Lift Protection • Powered by SureBright.
eFoil lineup
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LIFT5 F Best eFoil to start with |
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LIFT5 The flagship |
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LIFTX Powered foiling |
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Collaborations Rider-driven builds |
Foil lineup
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Boards Engineered to fly |
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Masts Classic series and beyond |
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Foil wings Front, back, and surf collections |
Our story
 Stories
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 Our story
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 Leadership
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Get support and guidance
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Support Center Manuals, warranty, order tracking |
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Video tutorials Step-by-step guides |
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Find your perfect eFoil Your match in 60 seconds |
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Talk to an expert Book a consultation |
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Demo Locator Find us near you |
Yhteystiedot
Yhdysvallat
- liftfoils.com
4,0
Hyvä
133 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Staff who ride can help guide you in…
Staff who ride can help guide you in the model you need and are very helpful and patient and professional with all my many questions. No pressure felt and an enjoyable experience. Thank you efoil for a great product and many years of fun to come.
20. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Thanks for sharing this. It really helps to talk with someone who rides when you're figuring out the right setup, and we're glad that came through without any pressure. Here's to many years of fun ahead. If you ever want a head start before you're on the water, our video library (https://support.liftfoils.com/videos) has plenty worth checking out.
Absolutely love the products
Absolutely love the products
and the service is great. Lift is the luxury or surfing. Mahalo Lift
20. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Mahalo, Tyrone! We're glad that premium feeling comes through, on the water and in the experience around it. Thanks for being part of the Lift ohana.
Vastaus yritykseltä Lift Foils
Glad the ordering process was fast and easy. Thanks for taking the time to leave a review. If you ever want to explore more, our video library (https://support.liftfoils.com/videos) is a great place to start.
Great customer service from the Lift…
Great customer service from the Lift team. Quick and helpful replies. Love this brand!
10. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Thanks so much, glad the team could deliver quick, helpful replies for you. Comments like this mean a lot.
Vastaus yritykseltä Lift Foils
Glad the team could take care of you when you needed that part. Thanks for taking the time to leave a review.
Lift efoil battery issue
A $4000 battery with less than 5 cycles is now impossible to use anymore due to a faulty BMS. The company is delighted in charging for a new battery instead of taking responsibility for their flaws.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lift Foils
We're sorry to hear about this, a battery issue after very limited use isn't something we take lightly. If we're able to locate your order, we'll reach out directly. However, to help us move faster, please open a support case at https://support.liftfoils.com/cases/new with your order details so our team can look into this right away.
Totally Stoked on the New Surf Dimension
I've always had good experiences at Lift whether buying products or dealing with repair issues. Product innovations have improved my user experience and new foils keep it all exciting. I ride my Lift X probably 5 days per week. Considering the marine environment and the dynamic use in the ocean the X holds up remarkably. The new LCS makes getting on the water a breeze. I am literally set up and ready to ride within about 1 minute. I do the recommended maintenance and even that with the pack down can be done within a few minutes max.
14. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
This is exactly what we hoped LCS and the LIFTX would deliver: quick setup, real durability in tough ocean conditions, and less time on maintenance so you get more time on the water. Five days a week is some serious use, and it's great to hear the board and the maintenance routine are keeping pace with you. If you ever want to fine-tune your routine further, our maintenance guide (https://support.liftfoils.com/kb/maintenance-guide) has more detail.
Vastaus yritykseltä Lift Foils
Thanks for the feedback, glad it was fast and reliable. If you're ever looking for tips or want to explore more, our video library (https://support.liftfoils.com/videos) is a great place to start.
poor customer service
poor customer service, no person to talk to. average time to wait for customer service 3-4 days. Otherwise, super fun and great boards.
14. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Thanks for the honest feedback, and glad the boards themselves are delivering. A 3-4 day wait with no one to talk to directly isn't the level of support we want to provide, and we hear that.
Service
I left 3 voicemails multiple texts and emails. Had a case # thru the app and thru web site, no one got back to me. Finally after over a week i asked for the sales department talked with someone and immediately received an email with the part i needed and it has already shipped. Thank you for the shipment I really just needed a call back Otherwise i love my E-foil
13. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
We're glad we could get the part shipped out quickly once we connected, but a week of voicemails, texts, and emails without a callback isn't the experience we want, and we hear that loud and clear. Having two separate case numbers across the app and website clearly didn't help either, and that's something we're working to tighten up. Thanks for seeing it through, and we're glad you're still enjoying your eFoil.
Very expensive battery that failed…
Very expensive battery that failed after three years which seems to be an issue for the company. The communication was very slow for what is I expect a common issue. I am left disappointed and definitely not supportive of this company.
13. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
We're sorry to hear about this, both the battery issue and the slow communication. That's not the experience we want you to have. We take feedback like this seriously and factor it into how we continue to improve our products and support. Our team will be reaching out directly to look into this with you.
Horrible customer service extremely expensive product not very well made and the company does not back it.
After many attempts to correct a problem with the foil finally got in address to send the parts to and the address that they sent me was incorrect motor was sent back poor customer service....cost me over 400 to ship will never recommend your products again.
26. kesäkuuta 2026
Vastaus yritykseltä Lift Foils
We're sorry for the trouble this caused, especially with an incorrect address adding extra cost and delay to an already frustrating situation. This isn't the level of service we want to provide. Our team will be reaching out directly to look into what happened and work through this with you.
Haven’t even ridden it yet but the…
Haven’t even ridden it yet but the quality and ease of assembly is great!
6. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Glad the assembly was smooth and the quality is showing already. Before you head out for the first ride, this how to efoil video (https://youtu.be/WaLrpuUawfA) covers the basics, and our full video library (https://support.liftfoils.com/videos) has more if you want to dig deeper. Can't wait to hear how it goes.
Vastaus yritykseltä Lift Foils
We hear you on battery lifespan and cost, and we take that feedback into account as we continue to improve our products. In the meantime, here's a guide on getting the most life out of your battery: https://support.liftfoils.com/kb/battery-safety-storage. Thanks for sharing this.
New to Lift
My Lift order was filled, shipped and delivered quickly. The videos for unboxing and use of Lift5 are great. Superior experience to my previous brand.
5. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Thanks for sharing this, and welcome to Lift. Glad the process was smooth from order to delivery, and that the unboxing and Lift5 videos helped you get going quickly. There's more where those came from at https://support.liftfoils.com/videos if you ever want to go deeper. Enjoy the upgrade and see you on the water!
Ordered a new hand controller.
Ordered a new hand controller for my Lift 4. Arrived when they said. Already using it on the water, a week after ordering.
4. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Glad it arrived on schedule and you're already back on the water with it. If you ever want a refresher on pairing or settings, here's the hand controller guide: https://support.liftfoils.com/kb/hand-controller-guide. Enjoy the ride.
Very friendly service
Very friendly service. They were very aware that I am existing customer with multiple boards and understanding my need well
9. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Thanks for this. Glad the team listened and understood exactly what you needed. That's the kind of attentiveness we aim for with every customer, and we're especially glad to have you continuing to grow your fleet with us. Big thank you from the team!
Vastaus yritykseltä Lift Foils
Rob, Cecelia will love hearing this. We think she's pretty great too. Thanks for the shoutout.
The Vario 180 HA front wing - can’t wait!
Got the new Vario 180 HA front wing on order as recommended by Damo Leroy. Looking for glide going off power on the new X series Efoils. Carolyn always helps me out in the buying experience if I have questions.
8. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Mark, we're always happy to hear about customers changing wings to build new experiences with their board. This is exactly why we built a modular system: one board, so many options. The Vario 180 HA is going to be a great fit for what you're after with glide off power on the X series. Damo made a great call, and glad Carolyn's been able to help along the way. Enjoy it.
I hope you read this lift
I hope you read this lift ! I was all for lift prior & now I'm on the fence . I bought a lift 4 pro directly from you . I live in Vermont our summers are about 4 months, I've had my board for 2 years and battery dead . Maybe used 40 times tops, that's terrible quality. To top it off the once a week response does me no good . I snowboard and If I reach out to a company I'm used to a timely response. Your company sucks at service!! Answer your phone & respond in a timely matter . Kerry
1. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Kerry, we hear you, and we're sorry your experience hasn't matched what we want for a customer of two years. We want to make this right and will be reaching out directly to work through the battery issue and our response times with you.
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