Customer service was not able to troubleshoot the issue related to the Efoil controller. We have four efoils and two of the four simply froze. One while someone was riding on the open ocean... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Thank you very much for your understanding of my situation of riding for the winter in Southern Baha California. Helping me with the purchase of a spare motor in case of breakdown is huge. Best Reg... Näytä lisää
Yritys on vastannut
Great product line! Pairing front wings with back wings could use some web-page guidance; tech support is good with guidance, 'talk with a pro' better although it takes time to schedule, not alway... Näytä lisää
Yritys on vastannut
You didn’t tell me until a week after I placed the order that the blowfish was out of stock and wouldn’t be delivered until some unspecified date in the future. Very poor communication.
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Lift Foils
Yrityksen kirjoittama
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Lift has proudly spent over a decade building high-quality performance hydrofoils and foil boards from our home base factory in Puerto Rico. Shipping now.
Lift started in 2010 as a family-run shop in Puerto Rico. In 2015, co-founder Nick Leason — an engineer and lifelong surfer — designed the original eFoil, adapting technology from smartphones, electric vehicles, and drones into a board that flies above the water without needing wind or waves. Lift shipped its first commercial eFoil, the LIFT1, in 2018, and has released five eFoil generations since, leading up to today's LIFT5 and LIFTX.
Every Lift eFoil is built around the Lift Connect System (LCS) & a tool-free, click-and-lock setup that lets riders swap masts, propulsion units, wings, and batteries in seconds, no tools required. Paired with a carbon-fiber board, LCS is what makes Lift eFoils fast to rig and easy to reconfigure as your riding changes. The current lineup spans LIFT5 F for new riders, the flagship LIFT5, and LIFTX for powered surf and downwind foiling, alongside Foils hardware, boards, masts, and foil wings, for unpowered wing and surf foiling.
Lift has shipped thousands of eFoils to riders in more than 40 countries, backed by a global network of 300+ demo locations. Every eFoil includes a 1-year limited warranty, with optional extended coverage through Lift Protection • Powered by SureBright.
eFoil lineup
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LIFT5 F Best eFoil to start with |
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LIFT5 The flagship |
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LIFTX Powered foiling |
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Collaborations Rider-driven builds |
Foil lineup
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Boards Engineered to fly |
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Masts Classic series and beyond |
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Foil wings Front, back, and surf collections |
Our story
 Stories
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 Our story
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 Leadership
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Get support and guidance
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Support Center Manuals, warranty, order tracking |
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Video tutorials Step-by-step guides |
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Find your perfect eFoil Your match in 60 seconds |
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Talk to an expert Book a consultation |
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Demo Locator Find us near you |
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- liftfoils.com
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133 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Lift Foils
Thanks for this, glad the response was fast. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Vastaus yritykseltä Lift Foils
Thanks for this, glad both the product and service delivered for you. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
I inquired about my controller going…
I inquired about my controller going bad. I think it just froze over a software update date…. It was only couple years old and now I have to buy a new one. Hopefully it lasts a bit longer
1. elokuuta 2026
Vastaus yritykseltä Lift Foils
Thanks for reaching out and sharing this. A controller going out only a couple years in is frustrating, and we hear that. Hopefully the new one holds up well for you. If you run into anything unusual with it down the road, this guide on hand controller issues (https://support.liftfoils.com/kb/hand-controller-problems) walks through a few things to check before assuming a replacement is needed.
Great service!
Ordered a new stab on Saturday. It arrived (at my home in Canada) on Wednesday. Now that's speedy service! Great job!
3. elokuuta 2026
Vastaus yritykseltä Lift Foils
Glad we could get that to you in Canada so quickly. Fast, reliable shipping is something we're always working to improve on. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
I have a V2 49 board and it is the love…
I have a V2 4,9” board and it is the love of my life. I had a software conflict that affected my system and I called up and the guys and they knew exactly what to do. Because I am a mechanic I realize how complicated these things are and lift really knows how to take care of their customers. They know how to get us back on the water where we want to be. Viva los muchachos de Lift!!
5. elokuuta 2026
Vastaus yritykseltä Lift Foils
This means a lot, thank you. Coming from a mechanic, that kind of feedback carries extra weight, our team works hard to get people back on the water quickly, software conflicts included. Es gracias a clientes como tú, y a su apoyo, que Lift tiene un futuro tan brillante por delante. ¡Que viva Lift! Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Great Customer Service
Quick response to my question with a link created so I could order what I needed. As a brand new owner of a used setup, it's great to see this kind of support !
6. elokuuta 2026
Vastaus yritykseltä Lift Foils
Thanks for this, glad we could get you a quick, easy way to order what you needed. Buying a new setup can be intimidating, so it's great to hear that support was there when you needed it. Since you're new to owning it, this beginner guide (https://youtu.be/Jty9iE1eZPU) covers setup, safety, and unboxing in one place if it's helpful. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Exactly the help I needed 🤙🏼
I had an awesome experience with Lift's customer support. I had a bunch of questions about wing selection, and Sully absolutely crushed it. She even reached out to her "wing guy" to get another opinion and came back with recommendations that matched exactly what I was looking for. That extra effort definitely didn't go unnoticed.
I ride mostly flat water here in Colorado, so my goals are a little different than someone chasing ocean swell. I'm always looking for a surfy, carving setup, and they took the time to understand my riding style instead of giving me a one-size-fits-all answer. I was stoked with how much detail they put into helping me make the right decision.
Customer service like this is hard to find these days. Huge thanks to Sully and the Lift team for going the extra mile. It definitely made me even more excited to get out on the water!
5. elokuuta 2026
Vastaus yritykseltä Lift Foils
Thanks for this, Sully will be thrilled to hear it, and going the extra mile to get a second opinion from the wing team is exactly the kind of effort we want every customer to experience. Flat water Colorado riding with a surfy, carving setup is a great combo to dial in, glad the recommendations landed right. If you ever want to dig deeper on wing choices down the road, our wing selection guide (https://support.liftfoils.com/kb/wing-selection-guide) is a good resource. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
individual consultant was open and…
individual consultant was open and honest and much appreciated in moving my decision forward
4. elokuuta 2026
Vastaus yritykseltä Lift Foils
Thanks for sharing this, glad the honesty and openness from our consultant helped move your decision forward. Since you're getting started, a couple videos worth a look: initial setup (https://youtu.be/HG-l56ysE4M) and your first ride (https://youtu.be/PlxX_3gsQQ0). Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be nex
I never hear back from anyone when I…
I never hear back from anyone when I submit through the Ap and have a hard time reaching anyone for customer service.
4. elokuuta 2026
Vastaus yritykseltä Lift Foils
We're sorry to hear this, not hearing back after submitting through the app isn't the experience we want. Our team will be reaching out to you directly to get this resolved.
Kieth Omera
Kieth Omera. I was looking at other brands, but his professionalism coupled with straight forward information and over the top customer service sold me on Lift. Any problems at all, and Kieth gets you back on the water immediately, while he works the details out in the back end with Lift.
3. elokuuta 2026
Vastaus yritykseltä Lift Foils
This means a lot, thank you. Earning that choice over other brands is something we take seriously, and it sounds like Kieth made it easy with straightforward information and going the extra mile on support. We'll make sure he hears this. Since you're getting started, a few videos worth a look: initial setup (https://www.youtube.com/watch?v=Jty9iE1eZPU&t=12s), and your first ride (https://www.youtube.com/watch?v=WaLrpuUawfA). Our full video library (https://support.liftfoils.com/videos) has more if you want to keep exploring.
Vastaus yritykseltä Lift Foils
Thanks for this, going above and beyond is exactly the standard we hold ourselves to. Please stay in touch, we're always here to help. Also, follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be, we love staying connected with our customers.
The absolute best
The absolute best, unbelievable products, unbelievable sales experience. You under-promised on shipping and over-delivered. Thank you so much. Well done.
27. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Thank you, this made our day. Under-promising and over-delivering on shipping is exactly what we aim for, glad it played out that way for you. Since you're just getting started, a couple videos worth a look: initial setup https://www.youtube.com/watch?v=Jty9iE1eZPU&t=12s) and your first ride (https://youtu.be/PlxX_3gsQQ0). Also, follow us on Instagram (https://instagram.com/liftfoils) to stay in the loop on what's next.
Vastaus yritykseltä Lift Foils
Thanks for this, glad the response was quick and the solution well explained. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Handled my issue exactly as I had hoped…
Handled my issue exactly as I had hoped and allowed me to purchase replacement parts at a very reasonable price. Really top notch stuff!
27. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Glad this was handled exactly the way you hoped, and that the pricing on those replacement parts felt fair too. Thanks for the feedback, it helps us understand what's working well.
They try to close the case without…
They try to close the case without resolving the issue
20. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
That's not how we want any case handled, closing something out before it's actually resolved. We'd like to take another look at this. Our team will be reaching out to reopen it and follow up on where things stand.
Top quality gear & top level support
Lift has the best foil gear hands down and customer support is top notch. You know they care about your experience as a customer which feels good when purchasing their products.
23. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Thanks, Benny, this means a lot. Making sure customers feel cared for is something we take seriously, and we appreciate you taking the time to share this, it helps us understand what's working well. If you're ever curious to see more of what we're building, our video library (https://support.liftfoils.com/videos) and YouTube channel (https://youtube.com/@liftfoils) are worth a look.
TERRIBLE CUSTOMER SERVICE.
TERRIBLE CUSTOMER SERVICE.
I have been trying to get on of your technicians to call me for a week now.
I left multiple voicemails on your phone number that it’s never picked up.
I spent more than $17,000 USD you can’t still call me. Unbelievable!
8. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
We're sorry for the delay in getting back to you, especially after an investment like this, it's not acceptable. Our team will be reaching out to you directly to get you connected with a technician.
Imani answered my call
Imani answered my call.
Walked me through checking opening nosecone checking for hose kinks.
Also best way to apply reel-x
On tricolor leads.
Was getting ebox warning once or twice during 1 hour nonstop ride at 6 on controller. Will see
Thanks Imani
24. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Glad Imani could walk you through the nosecone check, the hose kinks, and the right way to apply Reel-X on those leads. Hope that clears up the eBox warnings for good. If it comes up again on a future ride, you can open a case anytime at https://support.liftfoils.com/cases/new so we can dig in further.
The Lift5 is an engineering masterpiece…
The Lift5 is an engineering masterpiece and work of art. The quality of everything is nonpareil. It feels like something from the future. Imani helped me purchase and was wonderful to work with. I did have a problem with a defective charger that took a bit to long to fix but it was all worth the wait. What a magnificent creation! Far superior to all other foilboards I have ever used or seen.
26. kesäkuuta 2026
Vastaus yritykseltä Lift Foils
Thank you for this, genuinely. We put a lot into the engineering and craftsmanship of the Lift5, so hearing it lands that way for you means a lot. Imani will be glad to hear the shoutout too. We hear you on the charger delay, that's feedback we take to heart even though it worked out in the end. If you're ever curious to see more of what goes into the Lift5, our video library (https://support.liftfoils.com/videos) has some great content worth a look.
Very fast response time
Very fast response time, I greatly appreciate your team member for their efforts !
22. heinäkuuta 2026
Vastaus yritykseltä Lift Foils
Glad you got a fast response, and we'll make sure the team hears that their effort didn't go unnoticed. Thanks for taking the time to share this.
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