I don't normally leave reviews but my experience with letterbox4you was excellent. Their customer service is top notch!. I ordered the parcel delivery box but unfortunately it didn't suit my needs so... Näytä lisää
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Fabulous company, spoke with earlier as we wasn’t sure what type of box to order! What a lovely surprise to speak to a real human! Natalie was fabulous in giving us good honest advice. We finally dec... Näytä lisää
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We recently ordered the 3 Wall Mounted Post Box W5 in Anthracite Grey (DAWAL503-1) from Letterbox4You for one of our projects and were very pleased with both the product and the service provided.... Näytä lisää
Yritys on vastannut
Clear easy to use website and ordering. Delivered promptly. Nice sturdy construction with an unexpected extra. A drip tray in the bottom of the box to prevent water damage to letters if it did happen... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Letterbox4you is a leading UK supplier of high-quality post boxes. We have personally visited manufacturers across Europe to seek out those who can supply us with premium post and parcel boxes. We take a personal interest in ensuring that our European suppliers are committed to fair pay and employee rights. To us, this is more important than offering the cheapest possible price. As a mark of quality, our trusted suppliers are all certified ISO9001. With a range of styles, we supply individual and communal post boxes and parcel boxes to homeowners, building developers and businesses. You will find Letterbox4you communal post boxes in corporate offices, flat foyers and student accommodation. Our free-standing or wall-mounted post and parcel boxes are spotted outside contemporary builds and period properties. All are lockable and include additional security features. Robust materials, skilled assembly and quality finishes are the pre-requisite of our durable range. The external post and parcel boxes are resilient to the British weather and many come with a rust-and corrosion-free warranty. If damage does occur during use, we aim to supply individual parts; a more sustainable and cheaper option for our customers. In addition to quality products, Letterbox4you has earned a reputation for customer service excellence. We thrive on the desire for continuous improvement and our strapline is ‘ok isn’t enough’. Our business growth has been fuelled by a genuine passion for what we do and how we do it.
Yhteystiedot
Precision House, HP19 8DB, Aylesbury, Yhdistynyt kuningaskunta
- 01296839401
- enquiries@letterbox4you.co.uk
- letterbox4you.co.uk
4,8
Erinomainen
80 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service from Natalie and…
Great customer service from Natalie and her colleagues. We wanted an item that was out of stock initially. When it came back into stock we wanted to order with some lettering for our house name and were very particular about sizing. Natalie called to talk through exactly what we wanted and then sent a proof by email for us to approve before finalising the order. The order arrived within a couple of days. We are very happy with our letterbox and the communication, attention to detail and general great customer service that we have received !
15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your lovely review!
We're delighted to hear that you're happy with your letterbox and the service you received. It was a pleasure working with you to get everything just right, and we're so pleased the final result met your expectations.
Your kind words about Natalie and the team really mean a lot — we’ll be sure to pass them on. If you ever need anything in future, we’re always here to help.
CERBERUS ENHANCED SECURITY WALL MOUNTED POST BOX
I recently ordered a Cerberus Enhanced Security Post Box from this company online. I made several telephone enquiries prior to ordering. Their Customer Service is second to none. All questions were answered promptly. Once ordered, the Post Box arrived within 2 days, undamaged. The two members of staff I dealt with (Natalie & Amy) could not have done any more for me. Such Customer Service is quite rare these days, so well done to these two ladies.
The Letter Box is for another property, so I cannot review it until it is installed, but from initial inspection it is robust, looks very secure, and is of great quality.
4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your thoughtful and generous review!
We're absolutely delighted to hear that you had such a positive experience — from your initial enquiries to the swift delivery of your Cerberus Enhanced Security Post Box. Natalie and Amy will be thrilled to know their support made such a strong impression. We’re very proud of our team and it’s always wonderful to see their efforts recognised.
We hope the Post Box serves you well once installed, and if you have any questions or need further assistance down the line, please don’t hesitate to reach out.
Thank you again for choosing us — and for taking the time to share your kind words!
Excellent range of letter boxes for all…
Excellent range of letter boxes for all situations and requirements on a web site that is easy to navigate. Very good customer support in providing advice on the best option. Competitive prices and the box promptly dispatched by DPD.
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review! We're delighted to hear that you found our website easy to navigate and that our range of letter boxes met your needs. It's great to know our customer support team was able to assist you in choosing the right option, and that your order was delivered promptly, as expected. We truly appreciate your feedback and look forward to serving you again in the future!
quick delivery, lovely letterbox,
Our letterbox arrived very quickly and looked perfect. We had a slight problem but Amy was extremely helpful in sorting it out. Excellent customer service! We live on the Cornish coast and wanted a box that was robust and could cope with the salt. It has a great guarantee against any problems that might arise.
29. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review!
We’re delighted to hear your letterbox arrived quickly and that you’re happy with its quality and design. It’s great to know it meets your needs for a coastal location — and we’re confident it will stand up well to the elements.
I’ll be sure to pass your lovely feedback on to Amy — she’ll be so pleased to hear it! If you ever need any further assistance, we’re always here to help.
EXCELLENT products and service
After having an external wall mounted mailbox, a man was able to insert his hand a steal some mail. It was only a vigilant neighbour who saw him that this came to light, and we subsequently found out that I was the subject of identity theft. I looked through the mailbox4you website and was pleased to find a mailbox that could be fitted through the brick wall, with a secure internal locked box, with keys. It has arrived today and I am so very pleased with how substantial it is. It came very well packaged and was delivered within the time stated on the tracking facility. I wish that we had bought one of these in the first place. I highly recommend mailbox4you, and thank them for such an excellent service
11. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review! We're truly sorry to hear about your experience with the previous letterbox, but we're thrilled that you found a solution with our through the wall LFD-042. It's great to know that our letterbox met your expectations for security and quality. We really appreciate your recommendation and are grateful for your support. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing letterbox4you! 😊
Delighted - highly recommended…
Absolutely delighted with our Sierra powder coated through-wall combined letter and parcel box, with a robust-looking security mechanism to prevent parcels being removed from the outside. Good website, really helpful staff (Amy) to deal with queries, very fast DPD delivery with the letter box extremely well packed and protected. Can't wait to see it in the wall, and stop the accumulation of parcels on my doorstep / hidden behind the bins etc!
8. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your wonderful review! We're thrilled to hear that you're delighted with your Sierra powder-coated through-wall combined letter and parcel box. It's great to know that you found the security mechanism effective, and that our website and staff, were able to assist you. We’re also happy that the delivery and packaging met your expectations. We’re sure it will be a fantastic addition to your home and help with parcel storage. Thanks again for choosing us, and we hope you enjoy your new letter and parcel box for years to come!
As a company we do not usually leave…
As a company we do not usually leave reviews, Letterboxes4You are the exception. One of our sites in London was presented with a problem from the main contractor, their suppliers had let them down drastically and we were tasked with supplying a bank of 40 wall mounted letterboxes and a deadline of 4 days to complete this for handover of a completed block of apartment's. Enter a Google search and find Letterboxes4you, a phone call to Zoe, she confirmed they had 8 banks of 5 in stock ready to go. Shortly after confirming this will work for us, an email invoice link was sent by Pauline, all paid and an upgrade to next day pallet delivery sorted. The timeline went like this-Pallet left Aylesbury at 16.24 on 27/11 and was signed for on site in London at 10.36 on 28/11. I will let you do the math.
This was made possible because of the team at Letterboxes4You and the prompt, professional manner with which they conducted this transaction. Quite simply they stepped up to the plate and smashed it out of the park, I for one have nothing but praise for them, thank you Zoe, thank you Pauline. First class and to date none better. From my team to yours thank you.
26. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your fantastic review! We’re absolutely thrilled to hear that we were able to meet your needs and deliver on such a tight deadline. It’s great to hear that Zoe and Pauline provided the exceptional level of service we strive to provide. We’re proud of our team for ensuring everything ran smoothly, and it’s incredibly rewarding to see the positive impact we had on your project.
We appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words along to Zoe, Pauline, and the rest of the team. We look forward to working with you again in the future!
Thanks once again from all of us at Letterboxes4You!
friendly helpful service
Bought something that was delivered on time, it happened to be damaged on arrival but they responded right away, arranged a pick up and replacement with no fuss and at our convenience. New item is pristine and we're happy with it. Good friendly comms with real humans too. What more could one wish!
1. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you for taking the time to share your experience! We're so sorry that your original item arrived damaged, but we're glad to hear that our team was able to resolve the issue quickly and smoothly. It's great to know that the replacement arrived in perfect condition and that the process was convenient for you. We truly appreciate your kind words about our customer service—it’s always a pleasure to assist and communicate with our customers. If you ever need anything else, we’re here to help! Thanks again for your feedback.
Amy was so kind
Amy was so kind, knowledgeable and efficient from the outset, reminding me when my preferred product came into stock, and talking me through the order process. Thank you.
7. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind words! We’re thrilled to hear that Amy was able to assist you so effectively and make your experience a positive one. We pride ourselves on providing excellent customer service, and it’s wonderful to know that Amy's knowledge and attentiveness made a difference. If you ever need further assistance, don't hesitate to reach out. Thanks again for your feedback!
I made enquiries from Hong Kong
I made enquiries from Hong Kong, Amy responded promptly and was very helpful to guide me to do the purchase. Delivery was quick and I am happy with the quality of the post box. Their customer service is very impressive.
16. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you for taking the time to share your experience with us! I’m delighted to hear you are happy with the quality of your letterbox, and I am confident it will serve you well for many years to come. 😃
Excellent
Quick delivery. Super easy customs transaction for Irish customers. Perfectly packed. Great all around.
9. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review! I'm delighted to hear you have had an all around, great experience with us. 😃
Great product!
Great product, excellent service . Highly recommended. Well done!
15. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you for taking the time to leave such a lovely review. We always try to go that extra mile and it's great to hear from a happy customer.
Great product
Great product, great service, prompt delivery, pleasure to do business with such a helpful and first class company.
16. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your glowing review! It's always a pleasure to see how our extra efforts can make all the difference. Just like it says in our very first value - OK is not enough! 😁
Wonderful service
Wonderful service, from order to delivery it was simple and painless. The box arrived the day after order, great product and easy to install.
Had one particular issue ordering via my iPhone where the box to add customised text didn’t appear but a couple of quick emails and it was all resolved.
9. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for taking the time to leave us a review! It's wonderful to hear you have had a pleasant journey with us, and I'm delighted to hear you are happy with your new letterbox. 😁
Great customer service and a great product...
It was a delight to speak to Amy and to discuss the various options for our new letterbox. She was extremely knowledgeable about each one and gave me very good advice. The one I purchased is ideal for our needs, very good quality and it arrived in less than 48 hours from the time of ordering.
I can highly recommend Letterbox4you for their service and for their products. Thank you, Amy !
11. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Customer service is at the very heart of what we do and I'm delighted to hear this was clear during your conversations with Amy. I will let her know how happy you are with your new letterbox, and with the advice you were given.
Our high quality letterbox will continue to serve you well for many years to come, but if you ever need any assistance, please do not hesitate to contact us. 😊
Amy delivered a sterling service
Amy delivered a sterling service despite the unfortunate circumstances of dealing with cowboy delivery drivers. Amy spoke with my partner and replaced the letterbox twice. She was prompt, very understanding and apologetic in her emails. Not their fault but they still dealt with the problem exceptionally well ensuring we were satisfied with our purchase. The last parcel we received was better wrapped preventing DPD from damaging it. I feel sorry for the company and hope they get compensated for the damage DPD caused.
1. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for sharing your experience. We understand these things can happen, and it's how we deal with the problem that makes all the difference. I'm delighted to hear you are so far satisfied with the outcome of your partner's communications with us, and i trust that your recent replacement will serve you well for many years to come. We look forward to fully resolving this for you.
Very pleased with product and had great…
Very pleased with product and had great customer service.
20. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
It's wonderful to hear you had such a pleasant experience with us, and that you are happy with your purchase. Thank you so much for your review! 😀
Fantastic service from Amy and the team…
Fantastic service from Amy and the team at Letterbox4you. Excellent communications, placed an order and about 20 hours later it had arrived! This business is customer-focused, highly efficient and effective - very rare these days. Forget the rest, Letterbox is the best!! Recommended.
12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind words and your recommendation! I'm elated to hear you found our communications excellent, and our service efficient and effective. I know your new through the wall letterbox will continue to serve you well for many years to come. 😁
Efficient and Friendly Service
Fast and efficient service. Friendly customer service team. Great products.
13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you for your feedback Brian! I'm pleased to hear you found the service provided by our friendly customer service team, fast and efficient. 😊
I received all the information I needed…
I received all the information I needed about the product offered by Letterbox4you, as well as details about the delivery options.
14. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
I'm delighted to hear you were able obtain all of the information you needed, as expected from our friendly and knowledgeable customer service team. Thank you so much for taking the time to leave us a review. 😁
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