I don't normally leave reviews but my experience with letterbox4you was excellent. Their customer service is top notch!. I ordered the parcel delivery box but unfortunately it didn't suit my needs so... Näytä lisää
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Fabulous company, spoke with earlier as we wasn’t sure what type of box to order! What a lovely surprise to speak to a real human! Natalie was fabulous in giving us good honest advice. We finally dec... Näytä lisää
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We recently ordered the 3 Wall Mounted Post Box W5 in Anthracite Grey (DAWAL503-1) from Letterbox4You for one of our projects and were very pleased with both the product and the service provided.... Näytä lisää
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Clear easy to use website and ordering. Delivered promptly. Nice sturdy construction with an unexpected extra. A drip tray in the bottom of the box to prevent water damage to letters if it did happen... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Letterbox4you is a leading UK supplier of high-quality post boxes. We have personally visited manufacturers across Europe to seek out those who can supply us with premium post and parcel boxes. We take a personal interest in ensuring that our European suppliers are committed to fair pay and employee rights. To us, this is more important than offering the cheapest possible price. As a mark of quality, our trusted suppliers are all certified ISO9001. With a range of styles, we supply individual and communal post boxes and parcel boxes to homeowners, building developers and businesses. You will find Letterbox4you communal post boxes in corporate offices, flat foyers and student accommodation. Our free-standing or wall-mounted post and parcel boxes are spotted outside contemporary builds and period properties. All are lockable and include additional security features. Robust materials, skilled assembly and quality finishes are the pre-requisite of our durable range. The external post and parcel boxes are resilient to the British weather and many come with a rust-and corrosion-free warranty. If damage does occur during use, we aim to supply individual parts; a more sustainable and cheaper option for our customers. In addition to quality products, Letterbox4you has earned a reputation for customer service excellence. We thrive on the desire for continuous improvement and our strapline is ‘ok isn’t enough’. Our business growth has been fuelled by a genuine passion for what we do and how we do it.
Yhteystiedot
Precision House, HP19 8DB, Aylesbury, Yhdistynyt kuningaskunta
- 01296839401
- enquiries@letterbox4you.co.uk
- letterbox4you.co.uk
4,8
Erinomainen
80 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service and product
Great service and product! I bought 2x 7 slot mailboxes. Excellent quality, well packed, and fast delivery. Pauline was fantastic and very helpful throughout. Highly recommended!
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review. We’re delighted to hear that you’re happy with the quality of the mailboxes, the packaging, and the fast delivery.
We’ll be sure to pass on your lovely feedback to Pauline — she’ll be thrilled to hear how helpful you found her. Thank you again for your recommendation and for choosing us.
AN EXCELLENT COMPANY
I researched for a month to find a good quality post box and finally chose Letterbox4you as they gave detailed information about each box, clear photos and had good guarantees. I did have a few queries before purchase so telephoned and a lady answered all my questions. I then purchased on line a post box pm. Delivery was quick and arrived the next morning. My thanks to everyone.
a lady answered all my questions.
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you very much for taking the time to leave such a wonderful review. We’re delighted to hear that the detailed information, clear photos, and guarantees helped you feel confident in choosing us.
It’s also great to know that our knowledgeable team was able to assist you with your questions and that your post box arrived quickly the next morning. Your kind feedback truly means a lot to everyone here.
Thank you again for your support, and we're confident you'll enjoy your new post box for many years to come.
Excellent customer service
Wonderful customer service from Letterbox4you! I ordered the Wren mailbox (which looks terrific) and it was delivered very quickly; I then ordered the vinyl letters, and the team went above and beyond when the first batch didn't quite stick (user error, I'm sure) and sent out a replacement immediately. I'm pleased with both the quality of the product and the level of service provided!
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your Wren mailbox and vinyl letters. Our team is always here to help, and we’re so glad we could resolve the issue promptly. We truly appreciate your support and are thrilled that you’re pleased with both the product and the service.
Really good service provided from…
Really good service provided from letterbox 4 you as a whole. Amy and Kate went above and beyond to help me get the right product for the client and always super helpful…Thank you :)
12. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind words. We’re delighted to hear that you received great service from our team, and Amy and Kate will be thrilled to know their support helped you find the right product for your client. We really appreciate you taking the time to share your experience. Thank you again — and if you need anything else, we’re always here to help! 😊
Very helpful advice & support. Ask if you need anything
I’ve been mithering about buying an external postbox for some time and happened across this company. After looking through the options I had numerous email conversations with Natalie asking her all sorts of questions about the products and their suitability for my home. Natalie provided loads of info and details around the products that were far more than I could have asked for. Very helpful and attentive. The postbox arrived, all in good order, and I am very pleased with it. I see some negative feedback for the returns process but all I would say is to email the company first and check with them what you want. Given the amount of time that Natalie was prepared to spend with me, ask first and you should get all the advice you need not to return anything.
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for sharing your experience with us. We’re delighted to hear that you’re pleased with your new postbox and that Natalie was able to give you all the information you needed to feel confident in your choice. She’ll be very happy to know her support made such a positive difference.
We really appreciate your thoughtful comments about our process as well. We always encourage customers to reach out with any questions before ordering, and we’re glad that this approach worked well for you.
Thank you again for your kind words and for choosing us — if you ever need anything in the future, we’re always here to help.
Cerberus Letterbox4you The Most Secure Mailbox
Cerberus from Letterbox4you is the most secure mailbox in the UK with anti-tampering and cylinder euro locks, with three point locking system. I did alot of research about this company before purchasing and am so pleased they run a serious business and welcome feedback. The customer services team, notably Amy and Natalie are wonderful. We were so happy with the mailbox and continue to be. We did feed back our happiness with just a few niggles about the location of some of the screw holes that made fixing a little tricky and shared photos of us installing, and I couldn’t believe that they forwarded them to the manufacturer and we got drawings of the new design implemented and they were so grateful for our feedback that I got a 50% refund. Have you ever known of any business to do this, to actually act on feedback and then give you a 50% refund. An absolute delight to work with. Thank you from very happy customers. Truly so so grateful thanks. I tell everyone this story and even recommended you to my Dad.
1. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for taking the time to share such an incredible and detailed review. We’re absolutely delighted to hear how pleased you are with your Cerberus mailbox and with the service you received from our team. Amy and Natalie will be thrilled to know their support made such a positive difference.
We genuinely value customer feedback, and your comments — along with the installation photos you kindly shared — played an important part in helping us make improvements. We’re glad the design update and partial refund came as a pleasant surprise; it’s feedback like yours that helps us continually refine our products.
It means a lot to us that you not only recommend us to others but also shared your experience with your family. Thank you again for your trust, your kind words, and your enthusiasm. We’re truly grateful to have customers like you.
If you ever need anything in the future, we’re always here to help.
The brief was to supply 36 external letter boxes using the minimum wall space for aesthetics
We had looked at various options without success and contacted this company through their web site.
I supplied location photographs as there were limitations as to the siting options.
I cant speak highly enough of Amy and Kate whose advice as to specification, regular progress reports during manufacture and delivery to Northern Ireland of four units totaling 36 Letter boxes, was second to none.
Prompt delivery of high quality and specification, has been commented upon very favourably by our clients. I have no hesitation in recommending this company.
30. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for taking the time to share your experience. We’re delighted to hear that the solution met your requirements for both space efficiency and aesthetics. Amy and Kate will be thrilled to know that their guidance and communication made such a positive impact throughout the process.
It’s wonderful to hear that the quality and prompt delivery of the units have been well received by your clients as well. We truly appreciate your recommendation and your trust in us for this project. If you need any further assistance in the future, we’ll be more than happy to help.
Contacted Letterbox4you on behalf of…
Contacted Letterbox4you on behalf of the company I work for, for a last minute order, they managed to meet all the regulations with their stock, and delivered by 10am the next morning, fantastic service and great communication! Highly Recommend!
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you for your fantastic feedback! We’re so pleased we could meet your urgent request and deliver on time. It’s great to know our service and communication met your expectations. We truly appreciate your recommendation and look forward to working with you again in the future!
Highly recommend
The customer service I've received from this company has been exceptional. The lovely ladies I've communicated with are a credit to the company. I would highly recommend them without hesitation. Thank you so much for all your help.
30. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with our customer service team. Your kind words mean a lot to us, and we’ll be sure to share them with the team. We truly appreciate your recommendation. 😊
Very happy
Very good quality parcel box, very well packaged and delivered swiftly. Communication was excellent and value wise I think hard to beat…
29. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind words! We’re delighted to hear you’re happy with the parcel box and our service. It’s great to know the packaging, delivery, and communication all met your expectations. We truly appreciate your support!
Excellent customer care
Excellent customer care, i ordered the wrong one and the return was dealt with really quickly.
New one is perfect.
Emails from customer services were friendly and efficient.
16. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your lovely feedback! 🌟 We’re so glad we could make the return process quick and easy for you, and that your new order is just what you wanted. Our customer service team will be delighted to hear your kind words. We look forward to serving you again!
Thrilled to bits with the service and…
Thrilled to bits with the service and product. All promises kept, despite tight deadline and we have exactly what we wanted when we wanted, thank you Amy and team
5. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review! We’re thrilled to hear you’re so happy with both the service and the product. It’s wonderful to know we were able to meet your deadline and deliver exactly what you wanted. Your feedback really means a lot to Amy and the team!
Well made robust Letter Boxes
Our charity had been looking for 'robust' donation boxes for some time. The standard commercial boxes are very expensive and costly to install. Trawling through the internet the trust found these boxes which have proved to be very well constructed, waterproof and easy to install. The service from 'Letter boxes4you' was polite and efficient from the start. After sale service has also been excellent.
10. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your wonderful 5-star review! We’re delighted to hear that the boxes have proven robust, waterproof, and easy to install for your charity. It’s fantastic to know our service—from ordering through to after-sales support—has met your expectations. Your kind feedback really means a lot to us!
Great experience with Kate, project team
Great experience with Kate - Product & Delivery Executive in the projects team. I had ordered a large number of Post Boxes to N.Ireland. Start to finish we worked together to ensure order, customs paperwork, delivery was completed on schedule. Clients are very happy. Good work Kate!
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you for your kind review. I'm so pleased to hear you had a great experience with Kate and the projects team. Delivering this level of service is exactly what we strive for, and it’s always rewarding to know our efforts meet expectations. I’ll be sure to pass on your comments to Kate — she’ll be thrilled to hear them!
This is the best company to order your…
This is the best company to order your products from.
I ordered two letterboxes & one arrived damaged.
I sent photos of the damaged item & the company without delay dispatched a replacement.
They followed up with a phone call to check if I was happy.
Why can't every company make this happen effortlessly?
30. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review!
We’re delighted to hear that you’re happy with both your products and the service you received. While it’s unfortunate that one item arrived damaged, we’re really glad we could resolve it quickly for you. Your understanding and patience were truly appreciated.
It means a lot to us that you took the time to share your experience, and we’re so pleased to know our efforts made a positive impression. Feedback like yours keeps us motivated to keep providing the best service possible!
Reliable,quality company
Ordered stainless steel letter box last week. Was delivered by DPD within 3 days. Well packaged with a a box within a box. They supply good raw plugs and screws. Easy to install. Quality item and no flapping of letter plate in a strong wind. Customer service was excellent.
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you for your wonderful feedback!
We’re delighted to hear that your stainless steel letterbox arrived so quickly, was easy to install, and, as we would expect, is performing well — even in strong winds. We’re confident it will continue to serve you well for many years to come.
It’s great to know you’re pleased with the quality and packaging, and we really appreciate your kind words about our customer service.
Woodpecker free standing post and parcel box
Delivered promptly by DPD. Although the outside box had been damaged the box was so well packed that no damage whatsoever was caused to the post box. Very pleased with the style, size and quality. There was an installation guide on line and a diagram included with the post box but no information on minimum depth to install the post. Very easy to contact Amy in customer service who checked thoroughly and came back to advise minimum depth of 8 inches but more advisable. deeper so we installed at 10.5 inches using almost 2 bags of postcrete. Looks great and won't be going anywhere!
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you for your fantastic review!
We’re so pleased to hear that your Woodpecker free-standing post and parcel box arrived promptly and in perfect condition, despite the outer box taking a bit of a knock in transit. That’s exactly why we take such care with our packaging!
It’s great to know you’re happy with the style, size, and quality — and we’re especially glad that Amy in customer service was able to help with the installation depth. It sounds like you’ve done a solid job (quite literally!), so your parcel box should stay put for many years to come.
Thank you again for sharing your detailed experience — we really appreciate it and we-re confident you will enjoy your new parcel box for a long time.
Good quality box.
Chosen partly because of the apparent quality in that they use galvanised steel under the paint. Ordering was easy. It was delivered quickly. It was well packed and arrived undamaged. Works well and seems popular with people who deliver.
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review!
We’re delighted to hear that you’re happy with your new letterbox and that the quality, quick delivery, and careful packaging met your expectations.
It’s great to know it’s working well and is proving popular with your delivery drivers too — that’s exactly what we like to hear!
We really appreciate you taking the time to share your experience, and we're confident your letterbox will continue to serve you well for many years to come.
First class service
We recently bought an outside box from Letterbox4you but unfortunately it did not fit in the place we wanted. On contacting the customer service they refunded our money on receiving the box back and immediately sent out another we had chosen which was perfect.
The after sales sevice is second to none.
10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind review!
We’re really pleased we could help you find the right product in the end, and that you were happy with the after-sales service. It’s always our aim to make the process as smooth and straightforward as possible, even when things don’t go quite to plan.
We truly appreciate your support and hope you enjoy your new letterbox!
Excellent Customer Service
The product price was very good and delivery was very quick. We had a small issue with a slightly damaged front facia, probably through being mishandled by the courier. We contacted customer service who reviewed our issue and sent out a replacement immediately. They were courteous, understanding and very professional. I would definitely purchase again from this company.
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Letterbox4you
Thank you so much for your kind feedback!
We’re really pleased to hear you were happy with both the product and the service you received. While we’re sorry there was a minor issue with the front fascia, we’re glad we could resolve it quickly for you.
Your comments about our team’s professionalism and support truly mean a lot, and we’d be delighted to welcome you back in the future.
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