labcharge.com Arvostelua 

1 327
•
TrustScore 3.5/5 tähteä

3,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Should have read the reviews before purchasing. 1st unit worked fine until about a month when it started making a buzzing noise. Replacement unit was offered and was received. The replacement unit sta... Näytä lisää

Saanut 5/5 tähteä

These units are very nice and very quiet! Occasionally the units make noise mostly from built up dust collecting in and around the unit but usually wiping the build up off helps solve that issue. Oth... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Very happy with my purifiers. The air is cleaner, less allergies and dust. The air is crisper. I can breathe better, less coughing and congestion. Fair pricing, quality products. I recently... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Update: I am less than one month in, and I can definitely notice a difference in my house, especially in the bedroom where our two dogs insist on sleeping with us. I am giving five stars to these io... Näytä lisää

Yritys on vastannut


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 99 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(1 327)

707 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

it works as it should

it works qs it should, just wish it would have been bigger to cover more area space. delivery was on time. i just have to purchased more for more footace coverage, is my only down fall

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Rhonda,

Thank you for your feedback!

We're glad to hear that the unit is working as expected and that your order arrived on time. It's also great to know you're satisfied with its performance so far.

We appreciate your comments regarding coverage area. Every home and space is unique, and we understand the desire for broader coverage in larger rooms or multiple areas. Thank you for sharing your experience and for your support.

We're happy to have you as part of the LabCharge family.

Saanut 5/5 tähteä

Living in a dusty sandy environment is now much more pleasant!!

The air in our house is definitely better. We live in the desert in Alamogordo NM with 6 small dogs. So lots of sand and dust!! We are seeing less dust around the house and can sweep up measurable amounts on the floor. These little filters are really giants in disguise. Thank you again. I have dreadful allergies and am now coughing less and less and breathing easier. Thank you and have a lovely day🤗🤗

10. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Philipa,

That’s really great to hear!

Living in a desert environment like Alamogordo with pets definitely means you’re dealing with a constant cycle of fine dust and dander, so noticing less dust buildup and easier breathing is a meaningful change.

It also sounds like your routine cleaning is picking up less each time, which is a pretty good real-world indicator that airborne particles are being reduced.

Most importantly, I’m glad you’re experiencing less coughing and easier breathing—that kind of relief makes a big difference day to day, especially with allergies.

Thanks for taking the time to share your experience, and I hope things continue to improve for you and your home.

Saanut 1/5 tähteä

I originally purchased 3 purifiers and…

I originally purchased 3 purifiers and was impressed and satisfied how I was not feeling stuffy and snotty that I ordered 6 more purifier. Within the year of my purchase, 4 of the purifiers started making very loud rambling noises. I contacted lab charge and they said they would send a replacement if I sent $14.95 for shipping to replace them. I declined. Im going to contact my credit card company and advise them to place the charge in dispute for defective merchandise.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Pam,

Thank you for sharing your experience. We're glad to hear that your initial units provided positive results, but we're sorry to learn that several of your purifiers later developed issues and that our resolution did not meet your expectations.

We understand your frustration, especially after purchasing additional units based on your satisfaction with the product. We value your feedback and would appreciate the opportunity to review your case further.

Please contact us at hello@labcharge.com with your order number and any previous correspondence related to your warranty claim. Our team will take another look at your situation and determine what options may be available to help resolve this matter.

We appreciate your business and apologize for the inconvenience you've experienced.

Saanut 5/5 tähteä

No sneezing

It hasn’t been three weeks yet, but my morning sneezing ritual has stopped, and that’s great.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Anne,

Thank you for sharing your experience!

We're so glad to hear that your morning sneezing routine has already improved in less than three weeks. Small changes like that can make a big difference in your daily comfort, and it's wonderful to know you're noticing positive results so quickly.

We appreciate you taking the time to share your feedback and look forward to hearing how things continue to progress. Thank you for choosing LabCharge.

Saanut 5/5 tähteä

I love the fact that they are small and…

I love the fact that they are small and compact, doesn’t take up space like a large one would.

8. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Donna,

That’s a great point!

The compact size really does make them easier to place in different rooms without feeling bulky or in the way. It also gives you more flexibility to move them around depending on where you need them most.

Thanks for sharing what you’re enjoying about them.

Saanut 1/5 tähteä

I never received my order

I never received my order. Mainly I got an apology and how they responded in 12 hours - not true, it took longer. And that they were from Houston, Texas (probably a Houston, Texas from a planet light years away). I have not received the product nor a refund in 6 weeks. If you want frustration, aggravation and to see your money go into a black hole, buy this product.

7. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi there,

We’re truly sorry to hear about your experience and understand how frustrating it must be to be waiting this long without receiving your order or a resolution.

This is not the experience we want for our customers, and we sincerely apologize for the delays and communication issues you've encountered. We would like the opportunity to review your case and provide an update on your order or refund status.

Please email us at hello@labcharge.com with your order number, and our team will investigate this matter as quickly as possible. We appreciate your patience and the chance to make this right.

Thank you for bringing this to our attention.

Saanut 5/5 tähteä

Great little air purifier

Great little air purifier. Ordered 4 put 1 in my resale shop and 3 at home. Love Love Love

7. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi there,

That’s wonderful to hear!

It sounds like you’ve found a really practical setup—especially having one in your resale shop and the rest at home. That kind of coverage can make a noticeable difference in spaces with lots of foot traffic and everyday dust.

We’re really glad you’re enjoying them. Thanks so much for sharing your experience.

Saanut 5/5 tähteä

The ease of ordering was great--Natalie

The ease of ordering was great. They arrived promptly. I purchased two, one for the living room and one for my bedroom.
I would wake up every day and sneeze in the morning and then sneeze at night, sometimes (no lie) seven times in a row.
It has been a couple of weeks now, and I only sneezed once briefly. It states it will take 4-6 weeks to see a difference, but I feel I have already.
Thank you for a great product!

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Natalie,

Thank you for sharing your experience with us.

We’re very happy to hear that the ordering process was smooth and that you’re already noticing positive changes after using the units in your home. Your feedback is greatly appreciated and will be shared with our team.

If you ever have any questions, need assistance, or would like to reach out further, please feel free to contact us at hello@labcharge.com.

We appreciate your support and trust in our product.

Kind regards,

Saanut 2/5 tähteä

I've had 5 out of 8 go bad

I've had 5 out of 8 go bad! Save your money! At this point, I didn't even attempt to return the last two. This product is made cheap and becomes so loud you can't hear the TV over he rattling of it!

1. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Kathie,

Thank you for taking the time to share your feedback with us.

We are truly sorry to hear about the repeated issues you’ve experienced with multiple units and the frustration this has caused. We understand how disappointing it is when the product does not meet expectations, especially when performance issues such as excessive noise and malfunction occur.

Your comments are important to us and will be shared with our team for further review and quality evaluation as we continue working to improve our products and service.

For further assistance or if you would like to discuss your case in more detail, please feel free to reach out to us at hello@labcharge.com.

We appreciate you bringing this to our attention.

Kind regards,

Saanut 4/5 tähteä

I like the air purifiers because they…they don't take up a lot of room.

I like the air purifiers because they are compact, off the floor which gives more room to walk. Delivery was fast. My allergies are much better.

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Susan,

Thank you for sharing your experience with us.

We’re very happy to hear that the ordering process was smooth and that you’re already noticing positive changes after using the units in your home. Your feedback is greatly appreciated and will be shared with our team.

If you ever have any questions, need assistance, or would like to reach out further, please feel free to contact us at hello@labcharge.com.

We appreciate your support and trust in our product.

Kind regards,

Saanut 5/5 tähteä

Great product

Very quick delivery! Seems to be very efficient. Eliminates smoke odor and dust as advertised. Silent operation. Just plug it in and turn it on. I love this product!

5. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi James,

Thank you for sharing your experience with us.

We’re very happy to hear that the ordering process was smooth and that you’re already noticing positive changes after using the units in your home. Your feedback is greatly appreciated and will be shared with our team.

If you ever have any questions, need assistance, or would like to reach out further, please feel free to contact us at hello@labcharge.com.

We appreciate your support and trust in our product.

Kind regards,

Saanut 1/5 tähteä

Horrible customer service.

I purchased a 3 pack of air purifiers. After 4 hours one of them quit working. I changed out the cord with one of the other working ones & still nothing,even moved it to a different outlet & room. Nothing. I reached out to customer service who asked for a video of the product (which made no sense to me since it doesn't even power up), I complied. I was told that they would submit the video and get back to me with shipping information on my new one. That was a week ago.... nothing. Horrible customer service. I had to ask 3 different times for confirmation that the video was what they needed.

27. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Heidi,

Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience you have experienced.

We understand how disappointing it must be to have one of your air purifiers stop working shortly after purchase, especially after you took the time to troubleshoot the unit by testing different power cords, outlets, and locations. We also understand your concerns regarding the video request and the delay in receiving an update after submitting the requested documentation.

Please be assured that your feedback is important to us. We regret any lack of communication and understand how this has impacted your experience. We would like to look into the status of your replacement request and provide you with an update as soon as possible.

To assist you further, please reply with your order number and any previous correspondence related to this case. Once received, we will review your request and work toward a resolution.

Thank you for your patience and understanding. We appreciate the opportunity to make this right.

Best regards,

Saanut 5/5 tähteä

So far, so good

Currently using it in two bedrooms and living room. My house smells better. Not noticing the doggy smell when you enter the house.

4. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Joyce,

Thank you for sharing your experience with us.

We’re very happy to hear that the ordering process was smooth and that you’re already noticing positive changes after using the units in your home. Your feedback is greatly appreciated and will be shared with our team.

If you ever have any questions, need assistance, or would like to reach out further, please feel free to contact us at hello@labcharge.com.

We appreciate your support and trust in our product.

Kind regards,

Saanut 5/5 tähteä

I noticed immediately after setting…

I noticed immediately after setting them out that the air in my home was cleaner. I ordered 4 and am already anxious to order more. I would recommend this to anyone and everyone. You cant go wrong!

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This product does not work and good luck with customer serivce!

I bought 6 of the units. Initially it really worked well. Within 2 months, they are doing next to nothing.
Two units starting making loud noises so I shut them off. One of the two started working again the second still rattles, etc.
I, like others have been given the runaround in trying to get this resolved. They did respond quickly but only to give canned answers, asking for the same information, videos of the unit making the noise, the order number, etc. over and over and over again. Finally they were able to look at the video and now say I need to pay for shipping, $15!! No way am I paying that for something that may or may not work initially but will die after a month or so. I'm sorry I purchased this product and would not recommend it to anyone.

26. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Bonwat,

Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you have encountered with your air purifiers and the frustration this situation has caused.

We understand how disappointing it is to experience performance concerns, unusual noises from multiple units, and repeated requests for information during the support process. We recognize that having to provide the same details multiple times can be frustrating, and we sincerely apologize for any inconvenience this may have caused.

Your feedback is important to us, and we would like the opportunity to review your case further. Please contact our support team directly at hello@labcharge.com with your order details and any relevant correspondence so that we can take another look at your situation and assist you as best as possible.

We appreciate your patience and thank you for bringing these concerns to our attention.

Best regards,

Saanut 1/5 tähteä

Horrible customer service

I’m not happy with the product so I e-mailed for instructions on how to return. Responded that they would get back to me usually in 12 hrs. and not to e-mail again as it could slow the process. Days later still no answer so I called and left a message. Days later after no response I called again and left another message. 3 more days with no response. This company gets a big fat zero from me

3. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Dianne,

Thank you for sharing your experience. We sincerely apologize for the frustration and disappointment caused by the delays in receiving a response regarding your return request.

We understand how concerning it must have been to receive an initial acknowledgment indicating a prompt follow-up, only to experience an extended wait despite multiple attempts to contact our team by both email and phone. This is not the level of service we strive to provide, and we regret any inconvenience this has caused.

We would appreciate the opportunity to review your case and assist you further. Please contact us directly at hello@labcharge.com with your order details and any previous correspondence so our team can investigate the matter and provide the appropriate assistance.

Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to address your concerns.

Best regards,

Saanut 1/5 tähteä

Worthless

I bought 2 of these so-called air purifiers and first one started making noises. I complained to the company with no satisfaction. No refund, no replacement. Now second one has the same problem.

Threw both in the trash. Does not help allergies, dust or anything. DON’T WASTE YOUR MONEY.

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Lori,

Thank you for taking the time to share your experience. We are very sorry to hear about the issues you encountered with both of your air purifiers and the frustration this situation has caused.

We understand how disappointing it must be to experience the same problem with multiple units, especially after reaching out for assistance and feeling that your concerns were not resolved to your satisfaction. We also regret hearing that the products did not meet your expectations regarding performance.

Your feedback is important to us, and we would appreciate the opportunity to review your case further. If you are willing, please contact our support team at hello@labcharge.com with your order details and any previous correspondence. Our team will be happy to investigate your concerns and determine how we may best assist you.

We sincerely apologize for your experience and appreciate you bringing these concerns to our attention.

Best regards,

Saanut 5/5 tähteä

Well delivery was timely ,packaging was…

Well delivery was timely ,packaging was very good,simple to use ,I bought 4 one for each bed and living room.they are very effective I notice the difference because I have breathing issues ,they are also very quiet don't even hear them.i like them alot so far so good.

28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have asthma and I couldn’t keep my…

I have asthma and I couldn’t keep my home dust free. When I saw an advertisement for these air filters I was excited. I purchased one for every room except the bathroom. My asthma is still there but my home is so much better with these filters. Thank you!!

5. joulukuuta 2025
Oma-aloitteinen arvostelu

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