labcharge.com Arvostelua 

1 327
•
TrustScore 3.5/5 tähteä

3,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Should have read the reviews before purchasing. 1st unit worked fine until about a month when it started making a buzzing noise. Replacement unit was offered and was received. The replacement unit sta... Näytä lisää

Saanut 5/5 tähteä

These units are very nice and very quiet! Occasionally the units make noise mostly from built up dust collecting in and around the unit but usually wiping the build up off helps solve that issue. Oth... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Very happy with my purifiers. The air is cleaner, less allergies and dust. The air is crisper. I can breathe better, less coughing and congestion. Fair pricing, quality products. I recently... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Update: I am less than one month in, and I can definitely notice a difference in my house, especially in the bedroom where our two dogs insist on sleeping with us. I am giving five stars to these io... Näytä lisää

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Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 99 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(1 327)

707 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

BUYER BEWARE! LOW QUALITY AND NO CUSTOMER SERVICE.

I bought 4 units at one time. Within a week the first one starting making a loud noise. Now two months later, 3 of the units are now making a noise. When trying to resolve issue, I have called and emailed with no answer to either of those points of contact. HIGHLY RECOMMEND NOT BUYING THIS JUNK. EXTREMELY POOR QUALITY AND SEVERE LACK OF SERVICE AFTER THE SALE .

22. maaliskuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Rusty,

Thank you for taking the time to share your experience. We are sincerely sorry to hear about the issues you have encountered with your air purifier units and the frustration this has caused.

We understand how disappointing it must be to experience multiple units developing noise issues within a short period of time, especially after reaching out through both phone and email without receiving the level of support you expected. This is not the experience we aim to provide, and we truly regret any inconvenience this has caused.

Your feedback is important to us, and we would like the opportunity to review your case further and assist you in resolving this matter. Please contact our support team at hello@labcharge.com with your order details and any previous correspondence so we can properly investigate and help move this forward.

We appreciate you bringing this to our attention and thank you for your patience.

Best regards,

Saanut 4/5 tähteä

It seems to work

It seems to work. I gave my brother one. It works great! Mr picky can't sleep with a light on.If he'd shut his eyes he wouldn't see the lights
.

18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I love them!!

I love them!!! I can tell a big difference in the air!! We had some with filters. They were messey and I couldn't find new filters for them. I would buy these again!!! Thanks for the great deal I got too!! I can't even hear them, only if I get close to them. We don't have to turn the t.v. loud anymore!!! 👍

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Within a couple weeks 2 of the 3 units…

Within a couple weeks 2 of the 3 units I bought started buzzing and were loud. I have gone back and forth with Lab Charge and getting a refund for return seems impossible, but they will send me replacements once I send them videos. I do not trust these units are worth anything and just prefer my money back. I would never buy again

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Paul,

Thank you for taking the time to share your experience. We are sincerely sorry to hear about the issues you have encountered with your air purifier units and the frustration this has caused.

We understand how disappointing it must be to experience multiple units developing buzzing or loud noise issues within a short period of use, especially while trying to resolve the matter through ongoing communication and providing requested video evidence. We also regret to hear that the resolution process has not met your expectations and has led to further dissatisfaction.

Your feedback is important to us, and we would appreciate the opportunity to review your case further. Please contact our support team directly at hello@labcharge.com with your order details and any previous correspondence so we can properly look into your concerns and assist you accordingly.

We value your input and appreciate you bringing this matter to our attention.

Best regards,

Saanut 5/5 tähteä

The ionizer help without allergies

The ionizer help without allergies. They made a significant difference within two days. They also made a significant difference in the dust. The just smells better.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Carolyn,

Thank you so much for sharing your experience with us! We’re truly glad to hear that the ionizers have made such a noticeable difference for you in just a couple of days. It’s especially great to know they’ve helped with your allergies, reduced dust, and left your space smelling fresher—that’s exactly what we aim for.

Your feedback means a lot to us, and we’re grateful you took the time to share it. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always here to help.

Saanut 5/5 tähteä

I have 2 purifiers that I haven’t used

I have 2 purifiers that I haven’t used. I kept hesitating about this air purifier for a long time. I got buy on get one. I love this air purifier. My house feels much fresher

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Juliana,

Thank you so much for sharing your experience! We completely understand the hesitation when trying something new, so it’s especially wonderful to hear that you decided to give it a try—and even better that you’re loving it.

We’re thrilled that your home is feeling fresher and that you’re already seeing the difference. Getting the buy-one-get-one deal makes it even more rewarding.

If you ever decide to use your second unit or have any questions, we’re always here to help.

Saanut 5/5 tähteä

Dusty apartment

I live in an apartment building and everyday I could see dust and flakes of dry skin on my furniture (it was disgusting) I had to dust everyday to feel that I wasn’t breathing in all that.
Since I purchased 2 units I am amazed how it controls the particles that were always landing on my furniture. Now I only have to use a duster every 2-3 day
I am very happy and satisfied with this product. My friends are looking into purchasing them also

25. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi JG,

Thank you so much for sharing your experience with us! We completely understand how frustrating it can be to deal with constant dust and airborne particles, especially in an apartment setting, so it’s wonderful to hear that your units have made such a noticeable difference.

We’re really glad to know you’re now able to enjoy a cleaner space with less frequent dusting, and that the improvement has helped you feel more comfortable in your home. Your satisfaction means a lot to us.

It’s also fantastic to hear that your friends are considering purchasing as well—there’s no better compliment than a recommendation! If you or your friends ever have any questions or need assistance, we’re always here to help.

Saanut 3/5 tähteä

So I received my 3 but one was broken

So I received my 3 but one was broken. I called them But got a recorded message Leave your name and number and somebody will get back to you and it's been 4 days and still haven't received a call.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Mindy,

Thank you for bringing this to our attention, and we’re really sorry to hear about your experience. Receiving a damaged unit and not getting a timely callback is certainly not the level of service we aim to provide.

We sincerely apologize for the delay in response and any frustration this has caused. We’d really like to make this right for you as soon as possible. Please reach out to us directly at hello@labcharge.com, so we can locate your account and arrange a prompt replacement for the broken unit.

We truly appreciate your patience and the opportunity to resolve this for you.

Saanut 1/5 tähteä

I was supposed to get a free free one…


I was supposed to get a free free one when I buy 3 I never got the free one

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Luis,

thank you for reaching out and letting us know about this—we’re really sorry for the confusion and for the disappointment here.

We understand how frustrating it must feel to expect a free unit from a promotion and not receive it. That’s definitely not the experience we want for you. We’d like to review your order right away to confirm what was applied and make sure you receive what was promised under the offer.

Please send us your order number at hello@labcharge.com, and we’ll escalate this so it gets checked and resolved as quickly as possible.

We appreciate you bringing this to our attention, and we’ll do our best to make this right for you.

Saanut 3/5 tähteä

I really wanted to love this company.......

I really wanted to love this company. I ordered 3 units in December 2025 after reading mostly positive reviews. It took a while for them to ship. I had emailed the company after a couple of weeks with no updates on shipping. When I did get a reply they apologized for the delay & assured me they would ship quickly & in addition for my patience would send an additional unit. I received the original 3 units I ordered & that was all. I plugged them in immediately & began using 24/7. Fairly quiet so that was a plus. Fast forward to the end of March when during the middle of the night the one in my bedroom started making a high squealing noise. My husband got up & shut it off until we could look at it the next day. After several times of shutting it off & turning back on it just kept getting worse. I keep all units wiped down so accumulation of dust wasn't the issue. I emailed the company & got a reply back sending trouble shooting ideas (all which I had already tried). I responded by letting them know I had done these & finally got another reply back several days later requesting a video of what the unit was doing. I sent the video & several days later got another response that they will replace the unit. Today I got an email that they will complete the replacement after I send payment for shipping, which I did this time but if another unit does this, it will go in the trash. I sent them an email expressing that I don't feel that it should be the consumer responsibility to cover shipping or any expenses that is at no fault to us when it is THEIR product at fault.

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Stacy,

Thank you for taking the time to share your detailed experience—we truly appreciate it. We’re very sorry to hear that your experience did not meet expectations, especially after your initial excitement about the product.

We sincerely apologize for the delays in shipping, the missed additional unit that was promised, and the inconvenience you faced with the malfunctioning unit. We also understand your frustration regarding the replacement process and shipping costs—your feedback on this is completely valid and important to us.

This is not the level of service or experience we aim to provide, and we’d really like the opportunity to make things right. Please reach out to us directly at hello@labcharge.com so we can review your case further and work toward a more satisfactory resolution.

We value your trust and hope we can restore your confidence in us.

Saanut 5/5 tähteä

Easy ordering

Easy ordering, fast delivery, most of all this product is one that really works! I have had mine going on two weeks, they are amazing! My husband has terminal lung and bladder cancer, so our home has to be as dust free as I can possibly get it and keep it, it has taken a lot of the daily load off me….Thank you Lacharge!

23. huhtikuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Clifton,

Thank you so much for sharing your experience. We’re truly glad to hear that the ordering and delivery process was smooth and that the product is making a real difference in your home.

We’re especially touched to know it’s helping ease your daily routine during such an important time. Our thoughts are with you and your husband, and we’re grateful to be able to support you in creating a more comfortable environment.

If you ever need any assistance, please don’t hesitate to reach out—we’re always here to help. Thank you again for your trust and support.

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