labcharge.com Arvostelua 

1 327
•
TrustScore 3.5/5 tähteä

3,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Should have read the reviews before purchasing. 1st unit worked fine until about a month when it started making a buzzing noise. Replacement unit was offered and was received. The replacement unit sta... Näytä lisää

Saanut 5/5 tähteä

These units are very nice and very quiet! Occasionally the units make noise mostly from built up dust collecting in and around the unit but usually wiping the build up off helps solve that issue. Oth... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Very happy with my purifiers. The air is cleaner, less allergies and dust. The air is crisper. I can breathe better, less coughing and congestion. Fair pricing, quality products. I recently... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Update: I am less than one month in, and I can definitely notice a difference in my house, especially in the bedroom where our two dogs insist on sleeping with us. I am giving five stars to these io... Näytä lisää

Yritys on vastannut


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 99 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(1 327)

707 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Little air purifiers …

Little air purifiers or a little compact things that mighty put two in the bathroom my cats kitty litter box is at took out the blades plugged in and they're doing a good job I put some another room they're doing a great job I'm quite impressed the other ones I bought you plug in turn to suck so these are pretty good I like them

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Geary,

Thank you for taking the time to share your experience with us.

We’re glad to hear that you are impressed with the compact design and performance of our air purifiers. It’s great to know that they are working well in different areas of your home and helping improve your environment.

We truly appreciate your support and are happy that our product has met your expectations. Your feedback means a lot to us and encourages us to continue providing quality products for our customers.

Thank you again for sharing your thoughts.

Kind regards,

Saanut 5/5 tähteä

Exactly what I needed and breathing…

Exactly what I needed and breathing better. Great service. Thank you so much. I have already told family and friends.

10. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Debra,

Thank you so much for taking the time to share your wonderful feedback with us.

We’re thrilled to hear that our product is exactly what you needed and that you’re experiencing a better environment. We truly appreciate your kind words about our service and are grateful for your support.

It means a lot to us that you have recommended our product to your family and friends. Your trust and support inspire us to continue providing great products and service to our customers.

Thank you again for choosing us.

Kind regards,

Saanut 5/5 tähteä

Great product

Great product

17. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Ronald,

Thank you for taking the time to share your feedback with us.

We’re happy to hear that you are satisfied with our product. Your support and positive feedback mean a lot to us and motivate us to continue providing quality products and service.

Thank you again for choosing us.

Kind regards,

Saanut 3/5 tähteä

Starting up

I was disappointed when I opened the first unit, plugged it in, got the red light, then the green, but after a few minutes the unit started blinking red and that's all. I unplugged the unit waited until evening and tried again. Only red blinking!
I was upset and thought I had wasted my money. Finally, after a week, I tried the other 2 units and they seem to be working.

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Dorothea,

Thank you for taking the time to share your experience with us.

We’re sorry to hear about the issue you encountered with the first unit and understand how disappointing it can be when a product does not work as expected. We appreciate you testing the other units and sharing that they appear to be working properly.

To further assist you with the affected unit, please reach out to our support team at hello@labcharge.com so they can review your concern and provide the appropriate assistance.

We appreciate your patience and the opportunity to help resolve this matter.

Kind regards,

Saanut 5/5 tähteä

Better bedroom breathing

Since obtaining the Labcharge air purifier, I've noticed easier breathing in the bedroom.

15. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Ronald,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you have noticed an improvement in your bedroom environment and that our Labcharge air purifier has helped make breathing more comfortable for you.

Your satisfaction means a lot to us, and we truly appreciate you choosing our product. We will continue to work hard to provide effective solutions and a great experience for our customers.

Thank you again for your support.

Kind regards,

Saanut 5/5 tähteä

Very quiet

Very quiet. Seems to b working well

12. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Dawne,

Thank you for sharing your feedback with us.

We’re glad to hear that your device is working well and that you’re satisfied with its performance. We truly appreciate you taking the time to let us know about your experience.

If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’ll be happy to help.

Best regards,

Saanut 2/5 tähteä

I didn't appreciate that the 4…

I didn't appreciate that the 4 purifiers came with charger cords that DO NOT CONNECT TO THE PURIFIER!!! What is the problem with the cords not fitting into the machine? Can't use theses purifiers if they can't be charged!
Need to return these useless items!

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Ginny,

Thank you for reaching out, and we sincerely apologize for the inconvenience you experienced with the charger cords not connecting properly to your Ionic Air Purifiers.

We understand how frustrating it must be to receive items that you are unable to use. We would like to make sure your concern is properly addressed and handled by the appropriate team.

For further assistance with your return request, please contact our support team at hello@labcharge.com. They will be able to review your order details and assist you with the next steps.

We appreciate your understanding and apologize again for the inconvenience.

Best regards,

Saanut 5/5 tähteä

I have 2 dogs...1 smoker and bought 6…

I have 2 dogs...1 smoker and bought 6 air purifiers which cleared up any smells in the house within 48 hours...love them.

2. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Mark,

Thank you so much for sharing your experience with us!

We’re delighted to hear that our Ionic Air Purifiers have helped improve the air quality in your home and reduce unwanted odors. We truly appreciate you choosing our products, especially with multiple factors affecting your indoor air environment.

Your feedback means a lot to our team, and we’re glad to know that the purifiers have made a positive difference for you and your household.

Thank you again for your support. We’re always here if you need any assistance.

Best regards,

Saanut 5/5 tähteä

I put 2 in my living room

I put 2 in my living room, 1 in my kitchen and 1 in my master bedroom ( where my husband is from the time he gets out of work til he goes back to work)i smelled the difference within 2 days of plugging them in. I didnt smell the stagnant pet smell in the air anymore or the smell of the dirty laundry in the hamper waiting for me to wash it ( i wash 2 times a week ;more if needed).,i also didnt smell his musty boots he wears to work each day.( and he has 7 pair he rotates with. It is just nice pleasant fresh air now. I also dusted the day i put them out and im looking at my glass shelves( its been a whole week since i put them out)i could dust but its not near as bad as it normally is in a week. I say this is a WIN WIN!! Thank u LabCharge.

11. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Bethany,

Thank you so much for taking the time to share your detailed experience with us!

We’re thrilled to hear that our LabCharge Ionic Air Purifiers have helped create a fresher and more comfortable environment in your home. It’s wonderful to know that you noticed improvements in air freshness and a reduction in unwanted household odors after using the purifiers.

We truly appreciate your feedback and are grateful that you chose LabCharge to help improve your indoor air quality. Hearing how our products have made a positive difference in your daily life means a lot to our team.

Thank you again for your support, and please don’t hesitate to reach out if you ever need any assistance. We’re always happy to help!

Best regards,

Saanut 1/5 tähteä

Bought 2 purifiers and only 1 worked. JUNK

Bought 2 purifiers and only 1 worked.
Went through many emails and contacts with
customer service who wanted a video which I
sent. They then said they would replace the
defective item but it would not cover the $15 in
shipping fees to send it.
There is no way for me to tell if the one that appears
to be working because it lights up is actually doing anything but making noise, there are no meters on the
item. Junk. Stay away.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi there,

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment you've encountered with your order.

We understand how concerning it is to receive a product that is not working as expected, especially after going through the troubleshooting process. We also understand your concerns regarding the shipping fee and the performance of the purifier.

We would like the opportunity to review your case and work toward a resolution. If you haven't already, please contact our support team at hello@labcharge.com with your order number and any relevant details. Our team will carefully review your case and assist you with the next steps.

We appreciate your feedback, as it helps us improve our products and customer experience. We look forward to assisting you and resolving this matter as quickly as possible.

Best regards,

Saanut 4/5 tähteä

My daughter awoke today (the first…

My daughter awoke today (the first night as they were delivered after 5 p.m.) saying she had no usual scratchy throat issues.
I found breathing easier throughout the night.

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Patricia,

Thank you so much for taking the time to share your experience with us.

We're delighted to hear that your daughter woke up without her usual scratchy throat and that you found it easier to breathe throughout the night. It's wonderful to know that you're already noticing a positive difference after your first night of use.

We truly appreciate your feedback and are grateful that you chose our product. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always happy to help.

Thank you again for your support, and we hope you continue to enjoy the benefits of your purifier.

Best regards,

Saanut 3/5 tähteä

I enjoy the compact design

I enjoy the compact design. However, they are not quiet, there is a small fan and I have not noticed a difference. I have 2 and one is in the bedroom and one in the living room. Owned for about 8 months now. (One started rattling)

Not even sure if it's truly ionic.

7. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Jamie,

Thank you for taking the time to share your honest feedback with us.

We're glad to hear that you appreciate the compact design of the purifiers. However, we're sorry to learn that you've experienced noise from the units, including one that has started rattling, and that you haven't noticed the improvement you were expecting.

Your feedback is important to us, and we understand your concerns. We'd like the opportunity to review your experience and see how we can help. Please contact our support team at hello@labcharge.com with your order number and a brief description of the issue. Our team will be happy to look into your case and assist you with the appropriate next steps.

Thank you again for sharing your experience. We appreciate your feedback, as it helps us continue to improve our products and customer support.

Best regards,

Saanut 3/5 tähteä

Junk do not buy

I ordered 4 purifiers, only to be disappointed by the functionality. Having them for a couple months one started making awful noises, requested a replacement. Now the other 3 are broken, 2 don't work at all, and the 3rd is making noise. Very dissatisfied with the return process. I was required to pay for shipping, 12.00. Which I think is ridiculous. Due to mechanical issues and break downs you should cover the shipping, now I have to pay shipping for 3.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Shannon,

Thank you for sharing your feedback with us. We sincerely apologize for the frustration and inconvenience you have experienced with your purifiers.

We understand your concerns regarding the issues with multiple units, including the noises and units that are no longer functioning properly. We also acknowledge your frustration with the return process and the shipping costs associated with the replacement request.

We truly appreciate you bringing this matter to our attention. We would like to review your case further and assist you with the next steps. Please reach out to our support team at hello@labcharge.com with your order details so we can look into your concern and provide the appropriate assistance.

Thank you for your patience and for giving us the opportunity to address this matter. We value your feedback and will use it to help improve our products and services.

Best regards,

Saanut 5/5 tähteä

So far so good

So far so good. I would have preferred ability to charge but they seem to be great so far

6. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Kris,

Thank you so much for your feedback! We're delighted to hear that your experience has been great so far.

We also appreciate your suggestion about having a charging capability. Feedback like yours is incredibly valuable and helps us understand what features our customers would love to see in the future.

Thank you for choosing LabCharge. We hope your units continue to meet your expectations, and if you ever have any questions or need assistance, we're always here to help!

Saanut 1/5 tähteä

I brought four units in February 2026

I brought four units in February 2026. I n may one just stopped working. I emailed the company and received no response. After 3 weeks I emailed again. They finally agreed to replace the broken unit if I paid $15 for shipping. I refused. Didn't think I should pay again for a unit that lasted less than three months. They finally agreed to send one at no charge. Less than a week after receiving the new one, another one started roaring for no reason. I have thrown it away. This was a complete waste of over $100 for a product that I can't tell has made any difference whatsoever. Don't waste your money.

As of July 5, I now have received five units since the end of February, and only two are still working. Three have now been thrown away.

And don't be confused by the responses from the company, they all say the same, but all they want is more money to replace the units.

27. kesäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Gary,

Thank you for taking the time to share your experience, and we’re truly sorry for the frustration and disappointment this has caused you.

We understand how upsetting it is when multiple units do not perform as expected, especially after what you’ve described regarding delays in communication and the replacement process. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience you’ve gone through.

We would like to have our support team look into this further and properly assist you. If you’re open to it, please reach out directly to our support team at hello@labcharge.com, and we will make sure your case is reviewed as a priority.

Thank you again for your feedback, and we’re sorry we did not meet your expectations.

Saanut 1/5 tähteä

PUZZLED

I, with much excitement ordered a pair for my wife for Christmas.
they didn't come. I had to contact the company several times to get my order at all. The company apologized and sent me an extra unit. I was pleased with how they were performing, then one started making a horrible grinding noise followed by the others. I contacted the company several times and Still Have NOT gotten replacements, or a refund.
That's not the way to treat a customer. I am still waiting for my replacements or refund. My next contact will not be so pleasant.
PLEASE, REPLACE OR REFUND MY ORDER!!

25. joulukuuta 2025
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Tommy,

Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and inconvenience you've gone through.

We completely understand how disappointing it must have been to experience delays with your Christmas order, followed by issues with the replacement units. We also recognize how frustrating it is to have reached out multiple times without receiving the resolution you were expecting. This is certainly not the experience we want for our customers.

We truly appreciate your patience and the opportunity you have given us to make things right.

To ensure your concern is reviewed and handled by the appropriate team as quickly as possible, we kindly ask that you contact us directly at hello@labcharge.com with your order number and a brief summary of the issue (if you haven't already). Our support team will review your case and work with you toward the best possible resolution, whether that involves a replacement or a refund, based on your order's eligibility.

Again, we sincerely apologize for the inconvenience and appreciate the chance to resolve this for you. We look forward to assisting you.

Kind regards,

Saanut 1/5 tähteä

"Air-purifier?"....NOT!!!

This air purifier does absolutely NOTHING that it promises. We have a small mobile home, and have 3 of these running 24/7, and they do NOT improve air quality or remove any odors from cooking. Don't buy...just a waste of money...scam!!

29. kesäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Susan,

Thank you for taking the time to share your feedback. We're truly sorry to hear that our air purifiers have not met your expectations.

We understand how disappointing it must be to invest in multiple units and not experience the improvement in air quality or odor reduction that you were hoping for. Your feedback is important to us, and we sincerely apologize for the frustration this has caused.

We would appreciate the opportunity to look into your concerns and see how we can help. Please contact our support team at hello@labcharge.com with your order number and a brief description of the issue. Our team will be happy to review your case and work with you toward the best possible resolution.

Thank you for bringing this to our attention. We hope to have the opportunity to assist you and improve your experience.

Kind regards,

Saanut 4/5 tähteä

Greatest Experience in Dustless !

I have only had it for a couple weeks now and I haven’t had to dust the area where it was put. I would like to get a few more of these once I have some extra money because I want less work and more time for other things.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Julie,

Thank you so much for sharing your experience with us! We’re thrilled to hear that your purifier has helped reduce the dust in your space and made things easier for you.

We truly appreciate your support and love hearing that it’s giving you more time to focus on the things that matter most. We’ll be here whenever you’re ready to add more units to your home.

Thank you again for being part of the LabCharge family!

Saanut 1/5 tähteä

They charge you to ship replacements of faulty products.

I should have heeded other reviews. 2 units failed within 4 months. I wasted 6 weeks emailing customer service and sending videos multiple times of the defective units, only to be told that I would be charged additional shipping for the replacements to be sent. Labcharge erroneously confirmed that a full refund would be issued but they later rescinded this offer saying they could only send replacements at additional cost to me. Customer service is very polite and outwardly helpful when you first contact them, but the longer the issue remains unresolved, the less responsive they become. I would not recommend this company or its products - the units that are still going are not reducing the dust, and I feel no benefits from them.

1. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Andrea,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how frustrating this situation must have been. We sincerely apologize for the inconvenience caused by the issues with your units and the communication regarding your warranty claim.

We'd like the opportunity to review your case thoroughly and work toward a resolution. Could you please email us at hello@labcharge.com with your order number or the email address used to place your order? Once we receive your information, our team will investigate your case and do our best to assist you as quickly as possible.

We appreciate your feedback, as it helps us improve both our products and our customer service. We hope to have the opportunity to make this right for you.

Saanut 5/5 tähteä

I have filled out at least three forms…

I have filled out at least three forms saying this was a great experience.

25. kesäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Lucy,

Thank you for taking the time to share your feedback.

We truly appreciate your kind words and are glad to hear that you’ve had a positive experience with us. Your support means a lot to our team.

If you have any further comments or need assistance in the future, please don’t hesitate to reach out.

For any additional feedback or inquiries, you may also contact us at hello@labcharge.com.

Kind regards,

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