labcharge.com Arvostelua 

1 327
•
TrustScore 3.5/5 tähteä

3,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Should have read the reviews before purchasing. 1st unit worked fine until about a month when it started making a buzzing noise. Replacement unit was offered and was received. The replacement unit sta... Näytä lisää

Saanut 5/5 tähteä

These units are very nice and very quiet! Occasionally the units make noise mostly from built up dust collecting in and around the unit but usually wiping the build up off helps solve that issue. Oth... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Very happy with my purifiers. The air is cleaner, less allergies and dust. The air is crisper. I can breathe better, less coughing and congestion. Fair pricing, quality products. I recently... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Update: I am less than one month in, and I can definitely notice a difference in my house, especially in the bedroom where our two dogs insist on sleeping with us. I am giving five stars to these io... Näytä lisää

Yritys on vastannut


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 99 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(1 327)

707 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Bait and Switch

They advertise on Facebook that the purifiers are $80 for 4, but when you visit the website, they are $110 for 4. They explained that the ad was outdated, yet it continues to appear on my Facebook feed. Buyer beware!

5. elokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi James,

Thank you for sharing your feedback with us. We understand your concern regarding the pricing difference between the Facebook advertisement and the website, and we apologize for any confusion or inconvenience this may have caused.

We appreciate you bringing this to our attention, and we would like to have our team review your concern further to ensure it is properly addressed.

For additional assistance, please reach out to our support team at hello@labcharge.com. They will be happy to review the details and provide further clarification regarding your concern.

Thank you for taking the time to share your feedback.

Best regards,

Saanut 4/5 tähteä

I'm happy with the product so far

I'm happy with the product so far. I've only had them a week. My problem is that I must of gotten confused and placed a double order. I received 10 instead of 5. Only needing 5.

1. elokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Terry,

Thank you for reaching out and for sharing your feedback. We’re glad to hear that you are happy with the product so far.

We understand that you received 10 units instead of the 5 units you intended to order, and we apologize for any confusion regarding your order. We would be happy to assist you with this concern and help review the available options.

Please provide us with your order number so we can check the details of your purchase and assist you further.

Thank you, and we look forward to helping you.

Best regards,

Saanut 1/5 tähteä

I ordered 2 products never recieved…

I ordered 2 products never recieved them is a scam

28. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Jarod,

Thank you for reaching out. We’re sorry to hear that you have not received your order and understand your concern regarding the status of your purchase.

We would like to assure you that we take these matters seriously and would like to have your order details reviewed by our support team to better assist you.

For further assistance, please contact our team at hello@labcharge.com. They will be able to look into your order status and provide you with the appropriate support.

Thank you for your patience and understanding.

Best regards,

Saanut 5/5 tähteä

Ease of installing

Ease of installing. Just started them so will see results in a while.

3. elokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi there,

Thank you for taking the time to share your feedback with us. We’re glad to hear that you found the installation process easy and convenient.

We appreciate you giving our product a try, and we hope it continues to meet your expectations. We recommend allowing some time for the product to work as intended, and we would love to hear about your experience as you continue using it.

Thank you again for your support.

Best regards,

Saanut 1/5 tähteä

Horrible products that don't last long

Sorry so long but, DON"T GET SCAMMED! Like I did..
These units Conveniently started making loud noises from the Faulty Fans in them. I bought 3 and one right after the other quit working. They sent me 2 out of the 3 replacements so robbed me twice . One of the replacements are ALREADY making faulty fan Noises. HIGHLY Recommend NOT buying these. SAVE your money.

Reply to Labcharges' reply: Sorry. I am tired of hearing about your policy on Refunds. All I keep getting is " send a video so we can send another unit " and ALREADY one of the replacement units are starting to make the same noise as the last 3 faulty units. These products are just not worth the hassle of every time they don't work to make a video, send it then wait for another unit that more than likely will stop working properly, the concept is spot on, but the consistency is very bleek.

31. toukokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi VinBidz,

Thank you for sharing your feedback with us. We sincerely apologize for the frustration and inconvenience you have experienced regarding your units and the replacement process.

We understand your concerns and appreciate you taking the time to provide details about your experience. We would like to ensure your case is reviewed properly by the appropriate team so we can further assist you.

Please reach out to our dedicated support team at hello@labcharge.com with your order details and any additional information you would like to provide. They will be able to review your concern and assist you with the next steps.

Thank you for your patience and understanding.

Best regards,

Saanut 1/5 tähteä

These are terrible

These are terrible! Do not order! Everything from customer service to the actual product is not good. Shipping was late, like really late and speaking to someone is not a priority of theirs. We got 5 of these purifiers in our "pack". All 5 don't work now. They seek really quiet at first but after some time they ALL became so loud with this humming sound. I never noticed a difference in the dust or air with multiple units in different rooms. Total scam!

1. elokuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Molly,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must be to have concerns with both the product and the service you received.

We appreciate you bringing these issues to our attention. To ensure your concerns are reviewed by the appropriate team and receive further assistance, please reach out to us directly at hello@labcharge.com.

Our team will be able to look into your concerns and assist you further.

Thank you for letting us know about your experience.

Saanut 5/5 tähteä

I think they work wonderful

I think they work wonderful. I have four of them and one in each room and the air smells cleaner.

29. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Peter,

Thank you so much for sharing your experience with us. We’re glad to hear that your purifiers are working well and that you’ve noticed the air feels cleaner in your home.

We truly appreciate you choosing to have one purifier in each room, and we’re happy to know that our product has been a great addition to your space.

Thank you again for your support and for taking the time to share your feedback.

Best regards,

Saanut 3/5 tähteä

I bought 2 of these one works fine a…

I bought 2 of these one works fine a month ago one started makes a loud noise in our bedroom but I’m guessing the company as everyone is saying they won’t do a thing oh well

11. kesäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi there,

We're sorry to hear that one of your air purifiers has started making a loud noise. That's definitely not the experience we want you to have.

Please contact us at hello@labcharge.comand include your order number or the email address used to place the order. Our team will be happy to look into the issue and work with you to find the best possible solution.

We look forward to assisting you!

Saanut 4/5 tähteä

Easy setup and optimistic…

Upon receipt of the cleaners I quickly attached the power cords and plugged them in. No noise, very little air felt and blue light glow in the dark. It hasn't been quite 2 weeks but it does seem to be helpful! :)

21. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Diana,

Thank you so much for taking the time to share your experience! We're delighted to hear that your air purifiers were easy to set up and that you're already noticing a positive difference after less than two weeks.

The quiet operation and subtle blue light are both normal, and we're glad everything is working as expected. We truly appreciate your feedback and hope your air continues to feel fresher every day!

If you ever have any questions or need assistance, please don't hesitate to reach out. We're always happy to help.

Have a wonderful day!

Saanut 5/5 tähteä

I would like to know how long does it…

I would like to know how long does it take to clean the air in a 1450 sq ft. Home. No pets and the floors are cleaned every 3-4 days.
Thank you Ed B.
P. S. There great. 🙂

14. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Edward,

Thank you for reaching out and for sharing your experience with us. We truly appreciate your kind words and are glad to hear that you’re enjoying our products.

Regarding your question about cleaning the air in a 1,450 sq. ft. home, the time it takes can vary depending on factors such as the number of units being used, room layout, airflow, and the current air quality. Since you have no pets and maintain regular cleaning, your environment may require less time compared to homes with higher sources of airborne particles.

We appreciate your support and are happy to hear that you think they’re great. If you have any other questions, please feel free to reach out—we’re always happy to assist.

Best regards,

Saanut 5/5 tähteä

Very happy with my purifiers

Very happy with my purifiers. The air is cleaner, less allergies and dust. The air is crisper. I can breathe better, less coughing and congestion. Fair pricing, quality products. I recently purchased 4, my home smells clean and yhe health benefits are worth every dollar.

My money eas well spent.
Highly recommend

Thank you!

Recent Buyer. Very happy 😊

3. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi there,

Thank you so much for taking the time to share your experience with us.

We are thrilled to hear that you are very happy with your purifiers and that you have noticed improvements in your home’s air quality. It’s wonderful to know that our products have helped create a cleaner and more comfortable environment for you and your family.

We truly appreciate your support, your recent purchase of 4 units, and your recommendation. Feedback like yours motivates us to continue providing quality products and service to our customers.

Thank you again for choosing us, and we’re grateful to have you as a valued customer.

Best regards,

Saanut 4/5 tähteä

GIVE IT TIME I GUESS??

NOT REALLY NOTICING AIR QUALITY DIFFERENCE YET ,BEEN LESS THEN A MONTH ,DUST SEEMS TO BE DOWN AND THATS A GOOD THING LIVING IN THE HIGH DESERT AND TOWN WHERE WIND BLOWS ALOT & NOT MUCH RAIN

26. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi there,

Thank you for sharing your feedback with us. We appreciate you taking the time to let us know about your experience.

We're glad to hear that you've already noticed a reduction in dust, especially in a high-desert area where strong winds and dry conditions can contribute to airborne particles. Since it's been less than a month, it may take a little more time to notice a more significant difference in overall air quality, depending on your environment and the types of pollutants present.

If you have any questions about getting the best performance from your purifier or if there's anything we can assist you with, please don't hesitate to reach out. We're always happy to help.

Best regards,

Saanut 1/5 tähteä

I recvd 7 labcharges in june 2026

I recvd 7 labcharges in june 2026 . One already starting making a crazy spinning noise , i contacted labcharge to exchange and found the company could care less . Customer service there is horrible ! Buyers remorse here and im giving the other lab charges away to friends so they to , can leave reviews (legally) but yeah this company is definitely a monkeys circus when it comes to customer service!
Buyer beware!! Do Not Buy !! You have been warned !!

21. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Lori,

Thank you for sharing your feedback with us. We sincerely apologize for the frustration and disappointment you experienced with your LabCharge units and our customer service.

We understand your concerns regarding the issue with one of your units making an unusual spinning noise, and we would like the opportunity to review this matter and assist you further.

For further assistance, we kindly ask that you reach out to our team directly at hello@labcharge.com so they can look into your concern and provide the appropriate support.

Thank you for bringing this to our attention. We appreciate your patience and the opportunity to address your experience.

Best regards,

Saanut 5/5 tähteä

Easy order and quick delivery.

Easy order and quick delivery.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Linda,

Thank you so much for your kind feedback!

We're delighted to hear that your ordering experience was easy and that your delivery arrived quickly. We truly appreciate your support and hope you enjoy your purchase.

If you ever need anything, we're always here to help!

Saanut 5/5 tähteä

Fresh air

I placed 1 in living room and 1 in my dining room the air is so much cleaner

17. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Linda,

Thank you so much for sharing your experience!

We're thrilled to hear that placing one unit in your living room and another in your dining room has made the air feel so much cleaner.

It's wonderful to know they're making a difference in your home. We truly appreciate your support and hope you continue enjoying fresher, cleaner air!

Saanut 4/5 tähteä

Four Stars so far...

I have had the ionic purifiers about a week now and have not noticed any significant change EXCEPT my wife hasn't been snoring! My only other complaint is that the lights on the product(s) are too darn bright when trying to sleep.

21. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Keith,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you’ve noticed a positive change, especially that your wife’s snoring has improved. We truly appreciate you sharing your experience with the product.

We also understand your concern regarding the brightness of the lights, especially when trying to sleep. We appreciate this feedback and will make sure it is shared with our team as we continue to improve our products and customer experience.

Thank you again for your support, and please don’t hesitate to reach out if you have any questions or need further assistance.

Best regards,

Saanut 5/5 tähteä

Perfect Filters

These air filters are perfect! They’re small, quite, and effective. I have one in every room. My grandsons asthma is no longer an issue when he visits and my home is far less dusty and odor free. Theses do everything as advertised.

20. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Donna,

Thank you so much for taking the time to share your wonderful feedback with us.

We are delighted to hear that our air filters have been working well for you and that you’ve noticed improvements in your home environment. We’re especially glad to know that they have helped make visits with your grandson more comfortable.

Your satisfaction and experience mean a lot to us, and we truly appreciate your support and trust in our product. We will continue working hard to provide products that meet our customers’ expectations.

Thank you again for your kind words.

Kind regards,

Saanut 1/5 tähteä

Product doesn’t work and company doesn’t care if it does

I ordered their buy two get one free advertisement. Within less than two weeks one machine began to malfunction. After contacting them it took more than a week for someone to return my message, with instructions that included send all ordering information and delivery information, videos of all three machines. They sent me one, no charge, to replace malfunctioning unit. Another month went by and another starting malfunctioning. By the end of 6 months all three of initial order and extra all began sounding like a large jet
Flying right overhead. I tried all methods I was told to do and not surprisingly not one of them became quiet enough for me to sleep in the same area they were located. Once I found out I would have to pay for returns of all machines and a restocking fee (for something they couldn’t resell. I decided against trying to get a refund.

The company (randomly) sent me an invitation to rate their products and I would receive a $10 credit to my
Account. After 3 weeks, I contacted the “person “ who asked me to do review about the $10, she said it would be refunded to my bank. Since it was ordered through PayPal, I again contact “her” to ask how that would work and she told me it would be credited through PayPal. Obviously that has not happened yet, and I don’t believe it ever will. If I could give them a lesser rating than one star I would. Totally unreliable company with no product that is worth any money, and getting a free on or more is not worth the hassle as it doesn’t work either.

20. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Melissa,

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration and inconvenience you experienced with your order and the issues you encountered with the units.

We understand your concerns regarding the product performance, replacement process, and the credit you mentioned. We would like to have our team review your case further and assist you with your concerns.

Please reach out to our support team directly at hello@labcharge.com so they can properly review your order details and provide further assistance.

We appreciate you bringing this matter to our attention and hope we can help address your concerns.

Kind regards,

Saanut 3/5 tähteä

Well between my husband i we bought 8…

Well between my husband i we bought 8 of these items. Had to replace 3 as they stopped working. Yes they replace them when they go out but we shouldn't have had to replace so many. Some work and some are just garbage. As anything you buy. So my opinion is half and half on these items. One thing I'm not thrilled at though is there way to bright.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Chelsea,

Thank you for taking the time to share your honest feedback with us.

We appreciate you sharing your experience with our products. We understand your concerns regarding the units that required replacement, and we apologize for any frustration this may have caused. We always strive to provide reliable products and a positive experience for our customers.

We also appreciate your feedback regarding the brightness of the units. Your comments are valuable to us and will be shared with our team as we continue to look for ways to improve our products.

Thank you again for your support and for giving us the opportunity to address your concerns.

Kind regards,

Saanut 5/5 tähteä

Quiet air cleaner

Quiet, efficient and easy to run. Well priced!

18. heinäkuuta 2026
Oma-aloitteinen arvostelu
labcharge.com-logo

Vastaus yritykseltä labcharge.com

Hi Karen,

Thank you for taking the time to share your feedback with us.

We’re happy to hear that you are enjoying our product and that you find it quiet, efficient, easy to use, and well-priced. Your satisfaction means a lot to us, and we truly appreciate your support.

We will continue working hard to provide products that deliver great value and a positive experience for our customers.

Thank you again for your kind words.

Kind regards,

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