I had a very positive experience of JBS 2 Man Delivery Ltd. The office staff were courteous and helpful when I confirmed my booking date. The two delivery/ bed construction staff members communicated... Näytä lisää
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Really pleased with the service! I received a phone call to let me know the delivery was on its way, and the communication was great throughout. The panels arrived safely and were handled with care. A... Näytä lisää
Absolutely perfect service. They were delivering 3+2 seater sofas Toni’s in Scotland from their base in Birmingham. They kept in touch and gave us their delivery date. Nearer that date they contacted... Näytä lisää
Yritys on vastannut
Hi One of the drivers had quite a lip on him to the point where i had to tell him to shut up. First of all, he was late with the delivey - fyi the terms and conditions stated if i were not home whe... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Yhteystiedot
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Yhdistynyt kuningaskunta
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great communication delivered exactly…
Great communication delivered exactly as promised
Friendly guys

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Gorgeous mirror
Gorgeous mirror, good communication with the supplier and delivery instructions. We are very happy with the results!

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Very happy to recommend this company
Very pleased with my delivery by this company. I was kept very well informed - from dispatch to my item arriving. I was given a three hour delivery slot the day before and was called thirty to forty minutes before my table was delivered. Very happy to recommend.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Arrived sooner than expected had the…
Arrived sooner than expected had the email to say would arrive between 8-10 days then another email gave me a date and 3 hr slot and had a call half hr before to say they were on there way very please with there service thankyou.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Super guys
Super guys. Kept me up to date with delivery. Really great customer service.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Late delivery
Ordering the item was very easy on your website. Spoke with customer services and they were very professional. They told me my delivery would be between 10am and 1pm. Waited in all morning but the delivery didn't turn up until 2.35. Disappointing as I had an appointment at 3pm and it became a rush to get there.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Absolutely great service
Absolutely great service, Sofa’s are as described delivered quickly. I would definitely recommend. The delivery guys kept in touch and delivered with care.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
The 2 man delivery team refused to take…
The 2 man delivery team refused to take the very heavy delivery up a flight of stairs when asked politely I am a 70 year old pensioner and unable to do this on my own.Would have took them 2 minutes to oblige very poor attitude.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Great service
Great service - looked after my delivery which was heavy. Recommended.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Excellent service
Excellent service , delivery on time and team is very polite

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Ha ha ha - WHAT A SHAMBLES this company are.
Ha ha ha - the fact you’ve asked for a review actually sums up the level you are operating at. You really ought to have tried to run / drive away from this mess. But since you asked, I shall oblige.
Utterly ludicrous situation from start to finish. I had a mattress (superking) due to be delivered and when I enquired as to when it might be on email a week ago, I was told ‘it’s in process’. Helpful.
Today, I got a call from a man who couldn’t speak much English (which made understanding what was happening hard) that he would arrive in 30mins. That wasnt possible, I was out. He managed to message me to say 330, but then moved it to 425. Okay, annoying and substandard but whatever.
But when he arrived he came alone, with a very full van, with my mattress forced in the back. To remind everyone, this company is called JBS 2 man delivery and specialises in delivering tricky items, which is their niche in a competitive marketplace.
He then gestured that i help him take the mattress upstairs! A) that’s not the deal when you pay for delivery of a very heavy item b) the company is called JBS 2 man, I assume for a reason and c) it’s an enormous superking which was a major investment and high quality. I couldn’t have helped him much, but considered it as I really want the bloody mattress! But The guy tried to manoeuvre the mattress and obviously it sank and deformed - and then he couldn’t put it back in the van.
Having watched the mattress sit in a pile, on the back of his van, I decided I didn’t want to risk taking delivery at all (and wouldn’t have been able to get it up the stairs!) as it looked like all the expensive bits and bobs Breasly claim to put in there had all been pushed to one spot.
But he couldn’t get the mattress back in the van, it was impossible to shift and he gave up but couldnt tell me this.
I contacted mattress online (where I purchased the mattress) and explained it to them - they told me it was nothing to do with them, but breasly 🤦🏻♂️
In the end, I helped the guy shift the mattress inside my garage as he wouldn’t be able leave otherwise. It did occur to me that even had he not butchered the new one, I don’t know how he’d have got my old one in his van, and then make the 30+ other deliveries which were behind the mattress.
I certainly don’t accept this item, I am simply holding it as a favour until it can be replaced with one which looks like it ought to.
JBS 2 man delivery were not contactable on email or phone, I tried. Naturally the voicemail was full so I couldn’t even leave a furious message.
What an absolute shambles of a business. 0 stars. I don’t blame the lad they sent, but with little way of communication, on his own, he was given zero chance of success.
NOTE; don’t believe the reply below. Nobody has contacted me at all, absolute shocker of a business.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Good email communication to arrange…
Good email communication to arrange time. Driver contacted us in before arrival. Very pleasant and polite team who delivered the goods where we asked .
Well done.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Very nice couple of lads
Very nice couple of lads , very helpful

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
The delivery arrived very late at 9:30…
The delivery arrived very late at 9:30 PM, but the main issue was the driver's refusal to help carry or assist with a heavy box. As a pensioner, I was forced to handle a heavy item up the stairs completely on my own, which was difficult and unsafe. Better assistance should be offered when delivering heavy items.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
I was kept fully informed when my…
I was kept fully informed when my Delivery would arrive , The delivery crew were very professional placed my items exactly where I wanted them . I would highly recommend

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Zero Delivery Notice
We were not provided with either an advance notice of the delivery or a delivery slot as the company stated it would in emails (as noted below). I received a call from the delivery driver, whom I could not comprehend, out of the blue and was told the delivery would occur in 20 minutes. Luckily we had family staying over, else we would have been stranded so to speak.
I've given three, not two stars, solely because the customer service lady was quite apologetic.
- "Please Note we contact all the customers a day before to confirm delivery date and time slot."
- "BS 2 Man Delivery will send an SMS within 3 working days of receiving the order for you to confirm delivery arrangements."
- "The day before delivery, you will receive another SMS with a 3-hour time slot window."

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Very good service!

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
We have been very happy with our delivery
We have been very happy with our delivery.
They have been very helpful and kind.
We highly recommend them to anyone!

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Excellent delivery service
Excellent delivery service. Really nice staff.

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Kept informed, carefully delivered on time.
Delivered on time, having been kept updated throughout. Thank you!

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
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