JBS 2 MAN DELIVERY LTD Arvostelua 

1 460
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had a very positive experience of JBS 2 Man Delivery Ltd. The office staff were courteous and helpful when I confirmed my booking date. The two delivery/ bed construction staff members communicated... Näytä lisää

Saanut 5/5 tähteä

Really pleased with the service! I received a phone call to let me know the delivery was on its way, and the communication was great throughout. The panels arrived safely and were handled with care. A... Näytä lisää

Saanut 5/5 tähteä

Absolutely perfect service. They were delivering 3+2 seater sofas Toni’s in Scotland from their base in Birmingham. They kept in touch and gave us their delivery date. Nearer that date they contacted... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Hi One of the drivers had quite a lip on him to the point where i had to tell him to shut up. First of all, he was late with the delivey - fyi the terms and conditions stated if i were not home whe... Näytä lisää

Yrityksen tiedot

  1. Lähetti- ja kuljetuspalvelut

Yrityksen kirjoittama

It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 83 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(1 460)

485 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great communication delivered exactly…

Great communication delivered exactly as promised
Friendly guys

17. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We truly appreciate your positive review! We do our best to make sure the customer understands every part of their delivery, and providing clear communication is very important to us.

Saanut 5/5 tähteä

Gorgeous mirror

Gorgeous mirror, good communication with the supplier and delivery instructions. We are very happy with the results!

13. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We are so glad you liked your mirror. We are so pleased with your positive feedback and we are glad you are happy with your results.

We hope to see you again soon!

Saanut 5/5 tähteä

Very happy to recommend this company

Very pleased with my delivery by this company. I was kept very well informed - from dispatch to my item arriving. I was given a three hour delivery slot the day before and was called thirty to forty minutes before my table was delivered. Very happy to recommend.

16. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for your positive feedback, this means a lot to our team as we are regularly trying to strive to reach customer standards.

We appreciate your recommendation, and we hope to see you again soon!

Saanut 5/5 tähteä

Arrived sooner than expected had the…

Arrived sooner than expected had the email to say would arrive between 8-10 days then another email gave me a date and 3 hr slot and had a call half hr before to say they were on there way very please with there service thankyou.

16. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for you time to write us a review. We appreciate your positive feedback, and appreciate you being our customer. We appreciate your positive review and your kind words about our team being nice and helpful.

Saanut 5/5 tähteä

Super guys

Super guys. Kept me up to date with delivery. Really great customer service.

15. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We appreciate your positive review and your kind words about our team being nice and helpful. They always go above and beyond for every customer to ensure complete satisfaction!

Saanut 4/5 tähteä

Late delivery

Ordering the item was very easy on your website. Spoke with customer services and they were very professional. They told me my delivery would be between 10am and 1pm. Waited in all morning but the delivery didn't turn up until 2.35. Disappointing as I had an appointment at 3pm and it became a rush to get there.

14. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for your positive feedback about our customer service.

We always aim to please our customers and try our best to assist customers as best as we can.

We do apologise for the delay that was caused, sometimes due to traffic and backlogs within the day it causes us to be delayed for deliveries. We apologise for the inconvenience that has caused you.

We will ensure that we try to do better and ensure we provide the best business possible.

Any further assistance please contact us via email:
customerservices@jbs2mandelivery.uk

Saanut 5/5 tähteä

Absolutely great service

Absolutely great service, Sofa’s are as described delivered quickly. I would definitely recommend. The delivery guys kept in touch and delivered with care.

13. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for you time to write us a review. We highly appreciate this, we are so glad you like your sofas. Thank you for your positive feedback and for highly recommending our delivery service! We’ll be more than happy to serve you again, and even better next time.

Saanut 2/5 tähteä

The 2 man delivery team refused to take…

The 2 man delivery team refused to take the very heavy delivery up a flight of stairs when asked politely I am a 70 year old pensioner and unable to do this on my own.Would have took them 2 minutes to oblige very poor attitude.

9. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We do apologise for the inconvenience this may have caused you. We truly apologize for what has happened; this is not something we expect from our delivery company.

We do work closely with our retailers however, due to policies from retailers and our own company. We are not able to take deliveries up to 'Room of Choice' unless advised by the retailers.

We do sincerely apologise for the misunderstanding as we do aim to do our best. We’re sorry you had a bad experience with your delivery.

Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.

Thank you

JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062

Saanut 5/5 tähteä

Great service

Great service - looked after my delivery which was heavy. Recommended.

12. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for your positive feedback and for highly recommending our delivery service! Our team makes it a priority to meet customer expectations and ensure they are fully satisfied with their delivery experience, leaving them with no worries at all.

Saanut 5/5 tähteä

Excellent service

Excellent service , delivery on time and team is very polite

10. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for your feedback. We’re so glad you were happy with our delivery service and found the team very polite. We’ll be more than happy to serve you again, and even better next time.

Saanut 1/5 tähteä

Ha ha ha - WHAT A SHAMBLES this company are.

Ha ha ha - the fact you’ve asked for a review actually sums up the level you are operating at. You really ought to have tried to run / drive away from this mess. But since you asked, I shall oblige.

Utterly ludicrous situation from start to finish. I had a mattress (superking) due to be delivered and when I enquired as to when it might be on email a week ago, I was told ‘it’s in process’. Helpful.

Today, I got a call from a man who couldn’t speak much English (which made understanding what was happening hard) that he would arrive in 30mins. That wasnt possible, I was out. He managed to message me to say 330, but then moved it to 425. Okay, annoying and substandard but whatever.

But when he arrived he came alone, with a very full van, with my mattress forced in the back. To remind everyone, this company is called JBS 2 man delivery and specialises in delivering tricky items, which is their niche in a competitive marketplace.

He then gestured that i help him take the mattress upstairs! A) that’s not the deal when you pay for delivery of a very heavy item b) the company is called JBS 2 man, I assume for a reason and c) it’s an enormous superking which was a major investment and high quality. I couldn’t have helped him much, but considered it as I really want the bloody mattress! But The guy tried to manoeuvre the mattress and obviously it sank and deformed - and then he couldn’t put it back in the van.
Having watched the mattress sit in a pile, on the back of his van, I decided I didn’t want to risk taking delivery at all (and wouldn’t have been able to get it up the stairs!) as it looked like all the expensive bits and bobs Breasly claim to put in there had all been pushed to one spot.
But he couldn’t get the mattress back in the van, it was impossible to shift and he gave up but couldnt tell me this.

I contacted mattress online (where I purchased the mattress) and explained it to them - they told me it was nothing to do with them, but breasly 🤦🏻‍♂️

In the end, I helped the guy shift the mattress inside my garage as he wouldn’t be able leave otherwise. It did occur to me that even had he not butchered the new one, I don’t know how he’d have got my old one in his van, and then make the 30+ other deliveries which were behind the mattress.

I certainly don’t accept this item, I am simply holding it as a favour until it can be replaced with one which looks like it ought to.

JBS 2 man delivery were not contactable on email or phone, I tried. Naturally the voicemail was full so I couldn’t even leave a furious message.

What an absolute shambles of a business. 0 stars. I don’t blame the lad they sent, but with little way of communication, on his own, he was given zero chance of success.

NOTE; don’t believe the reply below. Nobody has contacted me at all, absolute shocker of a business.

11. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We sincerely apologize for all the unexpected issues that have occurred and for the fact that your delivery experience was not a good one.

Again we apologise for this inconvenience.

Please don’t hesitate to get in touch to discuss this further—we’re here to make sure all our customers are happy and satisfied. We’ve requested this information from you and hope to sort everything out for you in no time!

Thank you

JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062

Saanut 5/5 tähteä

Good email communication to arrange…

Good email communication to arrange time. Driver contacted us in before arrival. Very pleasant and polite team who delivered the goods where we asked .
Well done.

11. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thanks for the great review and five stars! Communication is key for us, as it helps customers stay informed and aware of every step in their delivery process. It’s important for our drivers to call customers before arriving at their property to ensure they are available and present for their delivery.

Saanut 5/5 tähteä

Very nice couple of lads

Very nice couple of lads , very helpful

10. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We appreciate your positive review and your kind words about our delivery team being nice and helpful. They always go above and beyond for every customer to ensure complete satisfaction!

Saanut 2/5 tähteä

The delivery arrived very late at 9:30…

The delivery arrived very late at 9:30 PM, but the main issue was the driver's refusal to help carry or assist with a heavy box. As a pensioner, I was forced to handle a heavy item up the stairs completely on my own, which was difficult and unsafe. Better assistance should be offered when delivering heavy items.

10. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We sincerely apologize for what happened, as this is not the standard we expect from our delivery team. Our team and drivers are committed to doing everything possible to assist customers and they are happy throughout the entire delivery process.

Saanut 5/5 tähteä

I was kept fully informed when my…

I was kept fully informed when my Delivery would arrive , The delivery crew were very professional placed my items exactly where I wanted them . I would highly recommend

8. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for your positive feedback and for highly recommending our delivery service! Our team makes it a priority to meet customer expectations and ensure they are fully satisfied with their delivery experience, leaving them with no worries at all.

Saanut 3/5 tähteä

Zero Delivery Notice

We were not provided with either an advance notice of the delivery or a delivery slot as the company stated it would in emails (as noted below). I received a call from the delivery driver, whom I could not comprehend, out of the blue and was told the delivery would occur in 20 minutes. Luckily we had family staying over, else we would have been stranded so to speak.

I've given three, not two stars, solely because the customer service lady was quite apologetic.

- "Please Note we contact all the customers a day before to confirm delivery date and time slot."
- "BS 2 Man Delivery will send an SMS within 3 working days of receiving the order for you to confirm delivery arrangements."
- "The day before delivery, you will receive another SMS with a 3-hour time slot window."

4. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We apologize for this inconvenience. We truly apologize for what has happened; this is not something we expect from our delivery company. For all customers, we provide updates from start to finish throughout the delivery process, ensuring they understand every step. We update their file if there are any changes and contact customers when a delivery date and time slot have been scheduled. Our delivery team calls about half an hour before delivering the products. If there has been a misunderstanding or anything was missed on your end, we regret the oversight.

Again we apologise for this inconvenience.

Please don’t hesitate to contact us to discuss this further, we’re here to ensure all our customers are happy and satisfied.

Thank you

JBS 2 Man Delivery Ltd
e:customerservices@jbs2mandelivery.uk t:01902 327062

Saanut 5/5 tähteä

We have been very happy with our delivery

We have been very happy with our delivery.
They have been very helpful and kind.
We highly recommend them to anyone!

7. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

We’re so glad you were happy with your delivery. Our team is here to help every step of the way, from start to finish, for all customer deliveries. Thank you so much for recommending our delivery company, and we hope to see you again soon.

Thank you

Saanut 5/5 tähteä

Excellent delivery service

Excellent delivery service. Really nice staff.

7. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for your kind words about our service and staff. We always keep customer service as a top priority, and it is very important to us!

Saanut 5/5 tähteä

Kept informed, carefully delivered on time.

Delivered on time, having been kept updated throughout. Thank you!

6. elokuuta 2026
Oma-aloitteinen arvostelu
JBS 2 MAN DELIVERY LTD-logo

Vastaus yritykseltä JBS 2 MAN DELIVERY LTD

Thank you for your 5-star review, and you’re very welcome! It’s our priority to make sure every customer understands each step of their delivery process from start to finish. Delivering on time is also very important to us, which is why we provide a time slot for all our customers.

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