I had a very positive experience of JBS 2 Man Delivery Ltd. The office staff were courteous and helpful when I confirmed my booking date. The two delivery/ bed construction staff members communicated... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Really pleased with the service! I received a phone call to let me know the delivery was on its way, and the communication was great throughout. The panels arrived safely and were handled with care. A... Näytä lisää
Absolutely perfect service. They were delivering 3+2 seater sofas Toni’s in Scotland from their base in Birmingham. They kept in touch and gave us their delivery date. Nearer that date they contacted... Näytä lisää
Yritys on vastannut
Hi One of the drivers had quite a lip on him to the point where i had to tell him to shut up. First of all, he was late with the delivey - fyi the terms and conditions stated if i were not home whe... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Yhteystiedot
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Yhdistynyt kuningaskunta
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4,6
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
Mirror delivered into our house with utmost courtesy and care. Delivery on time. Great service.
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for your 5-star review! We’re so glad you had a great experience with our service and were happy with your delivery. Our drivers try their best to deliver within the time slot given, as it is a priority to meet those delivery times.
Furniture delivery
Aaron deep and under who delivered our furniture were very polite and helpful. They carried the furniture which was heavy, upstairs to the rooms we wanted it and helped to unpack it. They were very professional and helpful which made it stressfree.They arrived on time. I would recommend them.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for your positive review about our delivery process. We’re glad you felt stress-free. Our delivery team always aims to arrive at the suggested time. Thanks for recommending us!
First class delivery .Careful and…
First class delivery .Careful and friendly delivery men . We were kept in touch throughout the delivery process.
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for your 5-star review. One of our main aims and priorities is to stay in touch with customers from start to finish throughout their delivery process and plan everything accordingly.
I had a missing part
I had a missing part - not loaded on the van , it was brought at 7am the next day ! These guys are very polite , professional , they call ahead on the day of delivery and email the day before , a very good service ! Thanks !
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thanks for the 5-star review! Sometimes things happen, but a missing part doesn’t stop us from making sure our customers are satisfied and get their orders quickly. Our delivery team will handle whatever’s needed to ensure no customer is ever disappointed.
Fantastic
Fantastic! Couldn’t recommend them highly enough - delivery went smoothly, they went above and beyond to get my super king mattress up a very narrow flight of stairs. Positive people, a can-do attitude, a pleasure to work with!
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you so much! We are so glad that your delivery went smoothly. Our delivery team goes above and beyond for all customers to ensure they are satisfied and as happy as possible.
Really professional
Really professional, cheerful and helpful, kept me informed of the delivery and timings. Highly recommended
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
We appreciate your 5-star rating and positive review. One of our priorities is to ensure all our customers are informed about their deliveries and the expected timing, which is why we provide a time slot and an ETA!
Poor customer service
Driver called me on a withheld number to tell me only one item had been loaded onto the vehicle. I asked him to call his office as their landline doesn’t work after 5 even though they delivery up till 9pm. I have had no call back from the driver so got no idea if my one item is coming tomorrow or if both items are coming tomorrows
Horrendous customer service especially for an item which costs a lot of money..
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for taking the time to share your experience, and we’re very sorry that the communication around your delivery left you feeling frustrated and uncertain.
We completely understand how disappointing it must have been to be told that only one item had been loaded for delivery, without then receiving a clear update about when the remaining item would arrive. We appreciate that, particularly when you’re expecting a high-value purchase, you should be able to rely on clear and timely communication from us. We will aim to improve our standards and apologise.
We’re sorry that you had difficulty getting in touch with the team and that you didn’t receive the follow-up call you were expecting. This is certainly not the level of customer service we aim to provide.
We’ll make sure your feedback is shared with the relevant team so that the communication around deliveries can be reviewed and improved.
Please accept our sincere apologies for the frustration and inconvenience caused.
If you would like further support so we can further investigate into this matter please don't hesitate to contact us on customerservices@jbs2mandelivery.uk
Delivery was today and half the package…
Delivery was today and half the package arrived, hopefully the other part that’s missing arrives very shortly.
Otherwise very happy just a shame the two parts didn’t come together as cannot build the table until it does.
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for the 5-star rating! We're glad you were satisfied with your delivery.
Efficient and friendly
The delivery men were great. We got an email on the morning of the delivery giving us a 3hr time slot, then they called to say they were 20mins away and they delivered our furniture efficiently onto our front lawn as requested. Really professional. The only reason I haven’t given 5* is although I received an email to say the company had received the furniture wrapped and ready to deliver it took a further 10days and an email from me on day 11 querying when my delivery was. On day 12 I received a call from the company saying that my phone number was wrong hence the reason for the delay (the lady was calling me on my number?! - just apologise for the delay no lame excuse needed!!) Anyway my “delivery slot” was booked for the next day (today) which was fine for me as I was home but I can imagine that would be difficult for people at work! All in all the 13 days for delivery was ok with me but that wasn’t advertised and as it’s a company I’d never used before having to wait double the time made us a little “antsy”!
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for your 4* review this is greatly appreciated.
Firstly we thank you for your kindness towards our delivery drivers. Our delivery team goes above and beyond for all customers to ensure they are satisfied and as happy as possible.
We would like to apologise for the confusion and delay in your delivery being made. Upon investigation, your number was put incorrectly on our file when we had tried to contact you with delivery dates the number was 'out of service'. We understand how this can be frustrating. We therefore contact the retailers that you purchased from for a updated phone number. This can sometimes cause delays.
However, we do apologise as we do aim to deliver within 3-5 business days for England, Wales and 7-10 days in Scotland once the items have been received into the warehouse.
We hope we can deliver to you again soon, with a better standard and without any problems.
We thank you for your positive review and your support.
Any problems don't hesitate to contact us at - customerservices@jbs2mandelivery.uk
Delivery Slot
Delivery Slot: 13:00-16:00
I was woken up at 6:30 am by a phone call that I missed with an unrecognised number, roughly 30 minutes later , just after 7 am I received my parcels with the guys confirming they called ahead. My email confirmation of delivery was between 13:00 - 16:00.
The delivery guys were great in their service, However ,I'm sure you can understand that these times are totally unacceptable and outside of normal working hours.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for taking the time to leave your feedback.
We’re really pleased to hear that our delivery team provided great service, and we’ll certainly pass your kind comments on to them.
That said, we’re very sorry that your delivery arrived so much earlier than the confirmed 13:00–16:00 time slot, and that you were contacted as early as 6:30 am. We completely understand how disruptive this must have been, particularly when you were expecting your delivery later in the day.
This isn’t the experience we want for our customers, and we apologise for the inconvenience caused. We’ll make sure your feedback is shared with the relevant team so we can look into what happened and avoid similar situations in the future.
Thank you again for bringing this to our attention, and for recognising the great service provided by our delivery team.
If you would like further support so we can further investigate into this matter please don't hesitate to contact us on customerservices@jbs2mandelivery.uk
Perfect delivery company
I had a delivery of a bed by these guys on Tuesday 8th September.
They were fantastic, they were polite and asked if they could come in to put the bed in the hallway, they apologised if they had made any footprints
They were perfect gentlemen and kept to time.
Would highly recommend
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for recommending our delivery company. We’re happy to hear you had a great experience. Our team always strives to arrive on time or within the scheduled time frame, and they are consistently polite to all our customers.
pawan and Sahil delivered my fence…
pawan and Sahil delivered my fence panels today very polite and helpful
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for the 5-star review, and thanks again for complimenting our delivery drivers!
Very happy and so pleased with the…
Very happy and so pleased with the delivery. The two guys Rahul and Manpreet were excellent Polite.. quick and assembled my bed and took the rubbish away.would recommend
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
We appreciate your positive review and thank you so much for recommending us. Our delivery team is committed to going above and beyond for all our customers while managing their time efficiently. They strive to be quick and assemble everything effectively.
Excellent service …
Anmol and Praful were very helpful and courteous. They phoned to say that they would be about 15 minutes and they arrived on time. Thank you guys.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for your 5-star review. Our delivery drivers make it a priority to let customers know when they will arrive at their property, ensuring a smooth and timely delivery.
Praful and anmol
Praful and anmol
Very very nice delivery and they fitted my bed just in few minutes
I liked it and highly recommend
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for this positive review. We’re glad you enjoyed our delivery service. Our delivery team strives to complete tasks and assemblies as smoothly and quickly as possible.
I’m very happy for the delivery & The…
I’m very happy for the delivery & The guys Anmol & Praful are very good and friendly. They done the work excellent.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for your 5-star review and for complimenting our delivery team. We’re glad you were happy and that everything went smoothly with your delivery.
Excellent friendly helpful delivery by…
Excellent friendly helpful delivery by Anmol and Praful😎Great Service 10/10 highly recommend
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
We appreciate your 5-star review and thank you for highly recommending us. We’re glad our service was great for you.
Absolutely fantastic service this…
Absolutely fantastic service this morning
Came on time,phone call to say 15 mins away too.Which they were,bang on time.
Expected them to phone again as my location is always questioned by delivery people..However these gentleman came right to the house without guidance,turned the huge van around my dead end lane like a true professional..so polite,so helpful.Carried in my large oak corner cabinet without any myther at all.
100% this was the BEST delivery service I’ve had in the 15 years I’ve lived in my rural property.
You were outstanding Jashan & Surinder
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for your positive words, we really appreciate this review! Our delivery drivers always aim to arrive at the customer’s property on time and give a call before arrival. They do their best to stay organized and are committed to supporting and helping customers in every way to ensure everything runs smoothly.
Arrived on time very friendly guys and…
Arrived on time very friendly guys and the furniture was great chuffed to bits excellent quality and price
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you for your 5-star review! Our delivery drivers always aim to arrive on time or within the given time slot. They handle every delivery with care, ensuring it arrives safely and in perfect condition. We're pleased to know you’re satisfied with your delivery and furniture.
Great Service from Rahul and Manpreet!
I’m extremely happy with my new bed! It arrived earlier than expected, which was a lovely surprise, and the delivery service was absolutely superb.
Rahul and Manpreet were both very professional, friendly, and communicated really well throughout the delivery. They took great care and delivered the bed right into the bedroom, making the whole process completely hassle-free.
Excellent service from these two gentlemen — thank you, Rahul and Manpreet, for making the delivery such a smooth and pleasant experience. Highly recommended!
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä JBS 2 MAN DELIVERY LTD
Thank you so much for this review! We appreciate your compliments to our delivery drivers. We’re glad you had a good delivery experience and that everything went smoothly. Our delivery team does their best to ensure everything is handled with care and without hassle. Thanks as well for highly recommending us.
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