First class service from beginning to end. The two people I spoke to were polite and professional and got an engineer booked in for the next day. The engineer was great too. Fixing the fault quickly a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We recently needed a boiler repair, and Mark was fantastic. He worked efficiently, kept everything spotless, and took the time to explain the repair in a really clear way. He also gave helpful advice... Näytä lisää
Yritys on vastannut
Paul the Intergas engineer text me the day before with his estimated time of arrival for the following day. He was on time and got stuck in. Not even a cuppa. He carried out all the mandatory checks o... Näytä lisää
Yritys on vastannut
Had my Intergas boiler serviced today by Jack the Intergas engineer for the South and South West As usual he was here on time and he was very thorough and explained in full exactly what he... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Lämminvesivaraajien valmistaja
- Lämminvesivaraajien myynti
- Kaasupullotoimittaja
- Lämmityslaitetoimittaja
- Lämminvesivaraaja- ja lämmityspalvelut
Yrityksen kirjoittama
Intergas Heating manufactures a domestic high efficiency boiler unlike any other. Its intelligent design means there is no need for a diverter valve, valve motor, secondary hot water plate heat exchanger or auto air vent and, with fewer parts, there’s less to go wrong. Its revolutionary two-in-one heat exchanger has never had a mechanical failure since its launch over 20 years ago and, as all boilers condense in both heating and hot water modes, they are not just one of the most reliable on the market, they are one of the most energy efficient too.
Lowest NOx boilers on the Market
Yrityksen kirjoittama
- Committed to helping the environment.
- The R&D team at head office in the Netherlands has created the lowest NOx boilers on the market, the Xtreme and the Xclusive, and both have NOx emission levels as low as 17.06mg/kWh. The Xtreme also has a built-in passive flue gas heat recovery unit to further reduce emissions of CO2.
Yhteystiedot
Intergas Heating Ltd, DY11 7AR, KIDDERMINSTER, Yhdistynyt kuningaskunta
- 01527888000
- info@intergas-heating.co.uk
- intergasheating.co.uk
4,8
Erinomainen
2 t. arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Colin was polite
Colin was polite, knowledgeable, patient, understanding and explained all the processes.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
Customer satisfaction is our priority and your review confirms we are on the right track. We really appreciate your feedback and we're delighted to hear you experienced great customer service from Colin. Thank you.
Very good👍👍
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback. Thank you.
Excellent friendly service as usual.
25. kesäkuuta 2026
Vastaus yritykseltä Intergas Heating
Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
The boiler that I have is quite old now…
The boiler that I have is quite old now but, it has never let me down; this is because your service staff allways stick to getting the job done properly and not cutting corners. They have given me some very good advice on the do's and dont's . Also I have never had to wait for them they allways get here on time
19. kesäkuuta 2026
Vastaus yritykseltä Intergas Heating
Customer satisfaction is our priority and your review confirms we are on the right track. We really appreciate your feedback and we're delighted to hear you experienced great customer service from our team. Thank you.
It makes a pleasant change to have…
It makes a pleasant change to have service work carried out in a friendly, competent manner. Thank you Jack for your usual support.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback and we're delighted to hear you experienced great customer service from Jack. Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Everything !
27. kesäkuuta 2026
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback. Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback and we're delighted to hear you experienced great customer service from Paul. Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Engineer went above and beyond to…
Engineer went above and beyond to diagnose and isolate the fault
26. kesäkuuta 2026
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback. Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Tyler always punctual
Tyler always punctual,
Well presented and always very informative.
There was a fault on the boiler and immediately remedied the problem.
Very hard working individual and a pleasure to have him working on my boiler.
Many thanks
J.H.
26. kesäkuuta 2026
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback and we're delighted to hear you experienced great customer service from Tyler. Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
1/5 Premature component failure, then complete silence
1/5 — Premature component failure, then complete silence
I had two identical Intergas Kombi Kompakt HRE 24/18 A boilers installed at the same time, in the same building, by the same contractor. One developed an ignition fault (error code 4) at three years old — the ignition unit and NTC sensor cable both failed. The other boiler, installed under identical conditions, has had zero issues. That comparison alone suggests a component quality problem rather than installation or usage.
When I contacted Intergas, customer service, told me the warranty had expired and that was the end of it — no interest in looking at the underlying cause. I followed up in writing on 22 May with a detailed, documented complaint, referencing the relevant Dutch consumer law (BW Art. 7:17) on reasonable product life expectancy, and asked for a response within 14 days.
That deadline passed. I escalated again on 9 June, copying several members of the management team directly. Still nothing. I sent a final notice on 16 June. As of today, I have had zero substantive response to three written complaints over nearly a month.
I'm not reviewing the boiler's mechanical reliability here — I'm reviewing the complete absence of any customer service response to a clearly documented, reasonable complaint. Repair costs aside, ignoring a customer in writing three times over is not what I'd expect from a manufacturer of this size.
If you're deciding between heating brands, factor in what happens when something does go wrong — because for me, the answer was nothing at all.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
Thank you for your feedback. We’re sorry to read about your experience and appreciate you taking the time to share it. As a UK-based company, we’ve not had any direct interaction or correspondence regarding this case, and therefore haven’t been involved in the communications described.
The service was amazing and the staff…
The service was amazing and the staff were very sincere. Very Professional.
18. kesäkuuta 2026
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback. Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Boiler repair
We had no hot water..intergas arranged for James to come and fix the boiler…what was thought to be an easy fix , turned out to be a lengthy job..James was very patient and thorough…he explained what had happened and how it could be fixed….no mess to clear up…everyone needs a James…thank you
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback and we're delighted to hear you experienced great customer service from James. Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Vastaus yritykseltä Intergas Heating
Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Colin arrived on time was very…
Colin arrived on time was very efficient and helpful fixed problem, and tested everything on boiler was working to its maximum
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback and we're delighted to hear you experienced great customer service from Colin . Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Technical support was very good
Technical support was very good. Fault fixed promptly.
23. kesäkuuta 2026
Vastaus yritykseltä Intergas Heating
Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Chap was efficient and tidy
Chap was efficient and tidy. Hardly knew he was there!
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Excellent service
I would give 10 stars if I could. This company and all the staff are so friendly and very helpful. Thank you very much
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
Thank you for the lovely review. We really appreciate your feedback and we're delighted to hear you experienced great customer service. Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Great communication from Jack
Great communication from Jack Shepherd regarding waste services. Friendly, efficient and organised.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback and we're delighted to hear you experienced great customer service from Jack . Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback and we're delighted to hear you experienced great customer service from Fabio . Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
I always had excellent experiences with…
I always had excellent experiences with Intergas . Michael did his job very well and he is very friendly too !
I definitely recommend Intergas!
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intergas Heating
We really appreciate your feedback and we're delighted to hear you experienced great customer service from Michael . Customer satisfaction is our priority and your review confirms we are on the right track. Thank you.
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