Just had boiler serviced by Gary, good engineer and knowledgeable. No reflection on Gary but let's hope you are getting on top of your planning, got boiler care plan and last year's service didn't ha... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Just want to say a massive thank you to Adey for helping us out so much with our boiler repair. He managed to do a temporary fix whilst order the parts we needed leaving us with hot water and heating... Näytä lisää
Yritys on vastannut
Service completed this morning by Scott. Very efficient and knowledgeable engineer. Work completed in a timely manner and good to see that Scott’s primary concerns when carrying out a service is safet... Näytä lisää
Yritys on vastannut
Speedy call response to my email outlining the issue. We agreed appt for 2 days later. Gary the engineer called on the day an hour in advance. He solved the issue of no hot water unless heating was on... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Alpha Heating Innovation
Yrityksen kirjoittama
Manufacturing products to meet heating and hot water needs for practically all property types or household size, Alpha offers high efficiency boilers as well as hybrid and heat pump solutions. In this way
Alpha make it easier for householders to switch to renewable technologies that help lower the national carbon footprint and future-proof homes.
For true peace of mind, we offer market leading warranties on our full range. The Good Homes approved E-Tec Plus combi comes with a 10 year warranty as standard that can be boosted up to 13 years when installed with selected accessories.
Expert customer advice
Whether you need help choosing the right heating appliance, or you experience difficulty before, during or after installation, we are here to assist. You can rely on our Customer Service team to provide you with expert advice. Whether it’s a simple query or a more complicated problem, help is only a phone call away.
Making a difference
Here at Alpha, we marry new and traditional technologies, drawing on the best elements of each to deliver unique heating solutions.
Wherever possible we encourage a holistic approach to each project, utilising the familiar high efficiency gas boiler alongside advanced renewable heating technologies in the form of hybrid systems or full heat pumps.
Such solutions are practical to install and extremely cost effective, enabling people to make an impact on their energy bills and carbon footprint sooner rather than later.
For true peace of mind, we offer market leading warranties on our full range. The Good Homes approved E-Tec Plus combi comes with a 10 year warranty as standard that can be boosted up to 13 years when installed with selected accessories.
Expert customer advice
Whether you need help choosing the right heating appliance, or you experience difficulty before, during or after installation, we are here to assist. You can rely on our Customer Service team to provide you with expert advice. Whether it’s a simple query or a more complicated problem, help is only a phone call away.
Making a difference
Here at Alpha, we marry new and traditional technologies, drawing on the best elements of each to deliver unique heating solutions.
Wherever possible we encourage a holistic approach to each project, utilising the familiar high efficiency gas boiler alongside advanced renewable heating technologies in the form of hybrid systems or full heat pumps.
Such solutions are practical to install and extremely cost effective, enabling people to make an impact on their energy bills and carbon footprint sooner rather than later.
Boilers and heat pump solutions
Yrityksen kirjoittama
- Choose Alpha for quality
- Using only the best components and exceptionally high manufacturing standards, our appliances deliver truly outstanding performance and reliability.
- Committed to 5-star service
- We pride ourselves on the quality of our products and in being there when you need us.
- Good Homes Approved
- The Alpha E-Tec Plus combi boiler range has been certified ‘Good Homes Approved’ and received a five-star review from the leading home-improvement publication. The Good Homes team was impressed by the compact size, performance, quality components and value for money of the E-Tec Plus.
- The right choice for today and tomorrow
- With our efficient range of boilers, heat pumps and hybrid systems you don't have to choose between eco-friendly and economical.
Yhteystiedot
London Road, TN15 7RS, Wrotham Heath, Yhdistynyt kuningaskunta
- 0344 871 8760
- info@alpha-innovation.co.uk
- www.alpha-innovation.co.uk
4,7
Erinomainen
9 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Adey attended and did my service
Adey attended and did my service.
Lovely chap.
Cleaned filter for me.
Explained a bit about the system and how to keep it running well.
Very happy.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Alpha Heating Innovation
Hi Gayle, we're pleased to hear this. Thank you for leaving a review.
Experience with Alpha Innovation boilers
Your engineer Mark has previously maintained my boiler on various occasions and is cheerful and very friendly and always does a good job
21. huhtikuuta 2026
Very.quick.service.thankyou..
16. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi, brilliant! You're welcome, thanks for leaving a review.
The Company sent a professional…
The Company sent a professional engineer to check my Boiler for maintenance as part of the contract I signed with them. Everything went well with the technician.
13. huhtikuuta 2026
Still waiting for my yearly service
Still waiting for my yearly service. Getting fobbed off telling me that boiler breakdowns are priority. My 12 month service is now 18 months. Buyer beware. Very rude customer service employee....
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Can't fault the service received from…
Can't fault the service received from Alpha.
21. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi Phil. brilliant! We appreciate the 5* review.
Excellent company to deal with
Excellent company to deal with, the service engineer's are polite, friendly and knowledgeable, arrive on time with a phone call of estimated arrival time, many thanks Alpha Heating.
21. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi, this is wonderful to hear. We're pleased our team offered a great service. Thank you for leaving a review.
Nathan who fixed with the problem was…
Nathan who fixed with the problem was very quick, polite and explained the issues.
4 stars because when I initially phoned advised it would take a couple of days for a call back for an appt, I had to chase a couple of times to arrange for someone to call round.
15. huhtikuuta 2026
James was a very professional engineer…
James was a very professional engineer who conducted the service in a very sensible way. He phoned before arrival and was totally on time.
Thank you James.
20. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi Joyce, it's great to hear all went smoothly with your engineer visit. Thank you for taking the time to leave a review.
The engineer Scott was amazing
The engineer Scott was amazing. Couldn’t ask for better service from start to finish
20. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi Michelle, we're pleased our engineer offered a great service. Thanks for leaving 5*s.
Arrived on time the engineer was…
Arrived on time the engineer was friendly and very good he checked everything out and reported the health of the boiler very good service
20. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi Brian, brilliant! We're pleased all went smoothly with your service. Thanks for leaving a review.
Service completed this morning by…
Service completed this morning by Scott. Very efficient and knowledgeable engineer. Work completed in a timely manner and good to see that Scott’s primary concerns when carrying out a service is safety.
20. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi Hugh, we're pleased all went smoothly with your visit from our engineer. We appreciate you taking the time to leave a review.
good british workman
arrived on time, very polite, did a good job. What more could I ask for
13. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi, great to hear you were pleased with the service from our team. Thanks for leaving a review.
Vastaus yritykseltä Alpha Heating Innovation
Hi Alexander, we're pleased to hear all went smoothly. Thank you for leaving a review.
Alpha Heating Innovation
Alpha Heating Innovation, first class service as always from the engineers. Thank you Dean.
17. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi Gaynor, this is brilliant to hear! We appreciate you taking the time to leave a review.
Terrible service
I have been trying for 2 weeks to get a date for my boiler to be serviced and now repaired as it keeps faulting and loosing pressure.
I am told I will get a call back but nothing.
The guy answering the calls won’t put me through to anyone in other department not even the complaints team and hung up on me the last time I called.
We are in a contract with them but are getting no service back!
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Alpha Heating Innovation
Hi Hayley, we're sorry to hear this. We have requested some information from yourself so we can look into this further for you.
Samantha done a great job
Samantha done a great job. She knew her job inside out. Very efficient
17. huhtikuuta 2026
Vastaus yritykseltä Alpha Heating Innovation
Hi Janet, we're very pleased to hear you were happy with the service from our team. Thanks for leaving 5*s.
Vastaus yritykseltä Alpha Heating Innovation
Hi, great to hear you were happy with the service. Thank you for leaving a review.
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