Instant Pot UK Arvostelua 

Delivery left outside of the premises in the lane, not even outside the front door, sheer laziness!
Water inside the plastic bags & around the coffee maker. Quite simply it meant taking the machine apart and leaving it in the warm kitchen to make sure the electrics were dried out. Finally poor Customer Service response. I pointed out the above two points, your man replied to one. Am I a mind reader, he gets affronted when I query his email. Overriding the above the Coffee Grinder/Maker appears to be value for money

Ordered and was delivered within four days! And on free delivery 😁

Our air fryer went wrong with only two weeks left on guarantee. I received a replacement five days after reporting the problem. It was all dealt with very efficiently & without any quibbles . I would definitely buy from this company again.

I recently ordered an Instant Vortex Plus Air Fryer, which arrived within a day or two. It's perfect, but I've not yet had a chance to use it as I'm a novice (and in the middle of having a new kitchen installed).

I can't wait to try my new air fryer!

Easy ordering process, price of product was extremely good

Excellent customer service, bought and within a week it was delivered, what more can you ask.

I bought Instant Pot Duo Pro Crips and have a problem with lid Quick Release function. It's not working. I'm send support request at October 21. Today is October 30 and I still not got any response. Absolutely disappointed, company ignores their customers.

UPD for Instantpot: I'm sent email to your support email address that provided in instruction. Started from "support" and your domain. It's incorrect email address? Why you provide incorrect email address in the manual?

UPD:
My Instant Pot broke after 2 weeks of use. I got response from their support only after placing review here. They say that didn't have any replacement part for my Instant Pot and I should return it to seller for refund. Absolutely not ecological. And bad service. I should spend my time for all of it.

Very impressed with the spare part ordering. Very efficient. Thanks

Order arrived damage and packing was rubbish no wonder it arrived damage. Have sent many emails but only a few back now they are not replying to emails. Shocking company would not recommend them. I now have a air fryer that I cant not use.
Was I had got a Ninja

The website selection & ordering process was simple & delivery was fast.
I intend to use the cooker mainly for it's pressure cooking function & pressure cook all the foods that can be pressure cooked as it's so fast & things are really tender.
The cooker is easy to program, easy to use & easy to clean.
All-in-all I regard it as a good device & I can recommend it.

I ordered this item in April. I have only just received it. Whilst I appreciate the item was out of stock and the price was good it just took so long to get it

Excellent product!
It has all the major appliance functions Pressure cooking, stir fry, slow cooking, air fry, baking , steaming, dehydrating all in one is great addition and saves space. I am super satisfied with the product.
Highly recommended:)

I bought an Instant Pot Pro Plus 5.7l mainly because it had the canning feature 😊 It arrived quickly and I love, love, love it. It makes canning so easy to do that I have been canning almost every day since it arrived. The app with recipes for your device is fabulous and everything is so easy to use.

Bought an Instant air fryer (from Argos) and it’s excellent. Bought a second grill tray directly from Instant and it arrived badly buckled. There is no customer contact number to call, so I emailed their customer contact email with all the details and a photo, but 5 days later had received no response. Sent a chase email but another 3 days later, still no response.

Eventually theymade contact after noticing my Trustpilot review and a replacement item has been received in perfect condition. The review would be 5 star, but I’ve taken a star off as not having a customer contact number as fallback when email isn’t getting through isn’t great. The air fryer is fantastic though!

Spare part arrived bent, was poorly packaged and damaged in transit.
I then bent the item back into shape so it would actually fit my air fryer and left a review on their website advising of the condition AND that I'd bent it back into shape.
I got the standard copy paste response of "below our usual standards, please take pictures"....how exactly do I take pictures of a bend that I have already unbent?
They've then sent me an auto email requesting a review and suggested trust pilot so here we are.

Rapid helpful response and replacement parts rapidly

Jordan thank you for arranging these replacement parts (valve and vent). They have both arrived safely and rapidly.
I am back cooking with my instant pot 10-in-1 which is by far my favourite way to prep meals at present and to work my way through Catherine Phipps excellent cook books on pressure cooking.
So thank you for keeping that habit alive!

You were really easy to contact, responsive and super helpful!

Purchased an instant pot duo to replace our £30 Aldi electric pressure cooker. I read a few bad reviews but the reassurance of the 30 day money back banner on instant pot website gave me the confidence to make the purchase. The 30 day return policy has so many caveats that I would have immediately been suspicious of the product if I would have read the returns T&Cs first. The cost of the return shipping and refunds being handled by a 3rd party company set alarm bells ringing that returns process is not something the company want to excel in and purely wants to meet its minimum legal requirements. As for the product my £30 Aldi pressure cooker out performs the Instant Pot Duo but if you do really want to purchase this product DO buy it from a company with a good returns policy such as Costco ot Amazon.

I needed new seals for my instant pot 3ltr, I purchase some from Amazon which stated the would fit. Not true. Then I saw I could purchase direct from yourselves hooray !! Excellent service, arrived promptly, fitted perfectly and can now use my insthat pot again....I will not hesitate to use you again if needed thank you

I had a problem with the handle of the drawer to my Vortex airfrier. I contacted customer support, Jordan answered promptly and efficiently. A new drawer arrived in 2 days later...I cannot express how impressed I
am with this company and the Vortex Airfrier I bought through Lakeland.