IndiaCakes Arvostelua 

1 650
•
TrustScore 2/5 tähteä

1,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

2407049220. This order has been delayed by 24 hours I placed the order on 24th October and today it's 25th October. Still haven't received my order. I order for my friends birthday and still no reply... Näytä lisää

Saanut 4/5 tähteä

The delivery agent came riding a cycle at 9pm to my place which is very much praiseworthy. Cake was really nice in taste except for the decorations which was bit different from the online picture. Ple... Näytä lisää

Saanut 1/5 tähteä

Worst experience fake website, my Oder 2407047092 took 699 rs for cake and extra 200 rs for delivery. The address area is a deliverable area. Since 3 days dalling them no reply they are keeping call a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I recently ordered a cake and flower combo from IndiaCakes, and I’m happy to share that it was a smooth and satisfying experience. Cake: The cake was fresh, moist, and exactly as described. It... Näytä lisää

Yrityksen tiedot


Yhteystiedot

1,9

Välttävä

TrustScore 2/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 97 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,9

Kaikki arvostelut

(1 650)

71 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I ordered a spiderman themed cake worth…

I ordered a spiderman themed cake worth Rs1147 from this site .they offered free delivery at the time of placing the order.The next (delivery day) they are asking for extra 275 rs claiming that the location is far away .we tried them calling but not responding and even their online assistance was poor.I was not ready to pay the delivery charges because i lost the trust in this website.I asked for refund but they are not responding to it.what a bad service.This company reuined the big event .anyway i am moving legally.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
IndiaCakes-logo

Vastaus yritykseltä IndiaCakes

Dear Customer

The said order was placed for village address MULAVUKAD P.O, ERNAKULAM

Since order was for village additional delivery charges were requested

We are happy to inform you that

As special gesture the said order was delivered

Without delivery charges

Support

Saanut 1/5 tähteä

Poor order received

Poor order received
I have mentioned what to write on cake but you people just put birthday logo instead of my given instructions
Also the flowers were very bad condition all flowers quality was down

I am going to complain to consumer forum despite my multiple instructions you people didn't pay attention to my instructions.

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
IndiaCakes-logo

Vastaus yritykseltä IndiaCakes

Dear Customer

We checked the issue

The delivery address was for village Zeromile mile near petrol pump
Bhagalpur

In villages many a times gift card is not available and hence many a times the gift message is requested is not properly communicated

This is very rare but we will sure try to not happen such mistake in future

Sorry for inconvenience caused

Support

Saanut 1/5 tähteä

IndiaCake Review

IndiaCake Review – Beware of Hidden Fees and Flavour Changes!

I ordered a Black Forest cake from IndiaCake through their official website and made full payment online. At the time of booking, there was no mention of any delivery charges.

But during delivery, they suddenly demanded ₹275 as same-day delivery charges. When I refused to pay the hidden amount and requested cancellation, they replied saying “same-day orders cannot be cancelled.”

Even after my cancellation request, they delivered a completely different cake – Vanilla worth ₹300, without my consent or approval. This is unprofessional, misleading, and unacceptable.

👉 I have two serious questions for @IndiaCake:

1. Why was the delivery charge not shown at the time of booking?

2. On what basis did you change the flavour without asking me?

This kind of service is not expected from a professional online bakery. I request a full refund and a proper explanation.

If you’re planning to order from IndiaCake, please be cautious.

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
IndiaCakes-logo

Vastaus yritykseltä IndiaCakes

Dear Customer

We checked the issue

The delivery address provided was village address, Kunnakudi-Vg, Thirupathur-Tk, Tamilnadu

Since address was for very remote village additional delivery charges were requested as per delivery policy mentioned on website

Support

Saanut 5/5 tähteä

B”day gift delivery made easy

Being abroad they made it do easy for me to deliver b”day cake to my mum bk in india.
Great on time delivery and the flavor was good too (feedback from mum)
Thanks for helping me out❤️

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scammers, instead of refund they give coupon to burry with their company graveyard

I have already submitted a review and doing this again because their customer service is bad and it's no use calling them. In my last review they replied saying they will check the issue, it's 2 days now, they have simply mailed me a coupon code with no explanation, in what belief will i order from a fake company. They should refund or explain the least for scamming. Even now i don't believe they will do the right thing because they don't have the guts to face questions.

15. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very very very Bad service

Very very very Bad service. I have ordered a cake as shown in website but they sent me a very cheap local cake. On customer call service they talk very rudely.

16. kesäkuuta 2025
Oma-aloitteinen arvostelu
IndiaCakes-logo

Vastaus yritykseltä IndiaCakes

Dear Customer

We checked your issue

The delivery address provided was VILLAGE KUDANA, P.O. JANGAL BERI, TEHSIL SUJANPUR TIHRA, DISTT. HAMIRPUR

Cake is perishable item and is baked fresh and delivered

The cake delivered was of best of best quality available in the said city

Support

Saanut 1/5 tähteä

big scam company..kindly report n…

big scam company..kindly report n remove this website from google..or else it will keep looting people all over..utter nonsense indiacakes.com
here take my order no: 2407026383.. u fraud company...robber..indirect scammer..scammed my 2000 rs..

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
IndiaCakes-logo

Vastaus yritykseltä IndiaCakes

Dear Customer

You have not provided your order no

Email was sent to you by Trustpilot and then too you have not provided the order no

Please provide your order no in your review to investigate further

Support


Saanut 1/5 tähteä

they are scammer

they are scammer, after placing order they said, they mail you and ask for more money - avoid these scammers

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
IndiaCakes-logo

Vastaus yritykseltä IndiaCakes

Dear Customer

You have not provided your order no

Email was sent to you by Trustpilot and then too you have not provided the order no

Please provide your order no in your review to investigate further

Support


Saanut 1/5 tähteä

Extremely disappointed with the order -2407025173

Extremely disappointed with the service.
I am an NRI and often use online platforms to send cakes and gifts to my family in India. I’ve had consistently good experiences with providers like Winni, Ferns N Petals, etc.—they're affordable, reliable, and provide excellent support.
This time, I decided to try Indiacakes.com, and it turned out to be a terrible mistake.
I ordered a cake, flowers, chocolates & sweets combo, and the website showed delivery was available to the selected postcode. Even though their prices are on the higher side, I went ahead and paid extra for a guaranteed delivery window of 2–4 PM.
However, within 10 minutes of booking, I received an email demanding an additional Rs 275/- because the delivery address was supposedly “far from their center.” That immediately raised red flags, and when I checked online reviews (unfortunately after placing the order & payment), I realized this seems to be their regular tactic.
I contacted customer service, only to be told bluntly that if I didn't pay the extra amount, the order wouldn’t be delivered—and they don’t offer cancellations or refunds either. One of the worst customer service experiences I’ve ever had—the agent spoke as though I owed them money rather than being a paying customer.
Reluctantly, I paid the additional Rs 275/- hoping they would at least fulfill the delivery on time.
But it only got worse.
Despite multiple follow-ups—including international calls from my end—the delivery finally happened around 9:30 PM, completely missing the intended celebration. And to top it off, the roses were never delivered at all.
Ironically, they claimed the delivery address was too far and hence the extra charge, yet the cake ended up being sent from a bakery located even further 3-4km inside from the center. What a joke.
There was no communication, no apology, and absolutely no accountability from their side. A special occasion was ruined due to this company’s negligence and poor ethics.
I am demanding a full refund for the undelivered and delayed items, and I strongly urge others to avoid Indiacakes.com at all costs. This has been a highly frustrating and disappointing experience.

14. toukokuuta 2025
Oma-aloitteinen arvostelu
IndiaCakes-logo

Vastaus yritykseltä IndiaCakes

Dear Customer

The delivery address provided was village address and far and hence it was delivered late hours

We checked with vendor and all 3 items were delivered correctly
and since fresh flowers were not available, instead of fresh flowers Dry Fruits were delivered

We have sent you the pictures of items delivered to your receiver to your email id

Support

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