I switched our charities savings account to HTB as their rates were much better than my current bank. I also found the switching process really easy, with minimal bureaucracy.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great bank would highly recommend. Very easy to open our account and get online access, the only bank I know that actually has a human answering the phone without even any automated filtering. Well... Näytä lisää
Yritys on vastannut
The initial opening process was very good, quick and easy. It was very annoying that we were asked for accounts, minutes of meeting and listening of committed members after a few days. This delayed th... Näytä lisää
Yritys on vastannut
There were no hiccups it was all straight forward and easy to do online. Having done several of these for similar banks attempting to open a charity savings account. This is the easiest one I have don... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated bridging finance, development finance, specialist mortgages and wholesale finance teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. The bank is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.
Yhteystiedot
80 Fenchurch Street, EC3M 4BY, London, Yhdistynyt kuningaskunta
- htb.co.uk
4,3
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
To build and create the account
To build and create the account , simple process
31. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Tim, thank you for taking the time to leave feedback.
We're pleased that you found the application process straightforward.
Hampshire Trust Bank
Very simple process for setting up ISA
Very simple process for setting up ISA. Quick response and good communication.
22. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Debbie, thank you for taking the time to leave feedback.
We're pleased that you found the application process simple and you're happy with the service.
Hampshire Trust Bank
Unable to transfer from another ISA provider.
It was impossible to find where to transfer an ISA from another provider which was the reason for my application.
27. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received so far.
Please kindly contact us on 020 7862 6222 and we would be happy to help should you wish to go ahead with the transfer.
Hampshire Trust Bank
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Kate, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Kenneth, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
Easy to open new ac0count
Easy to open new ac0count
bit of do to transfer from old account
7. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased you found the application easy. We're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
I cancelled a Isa in the correct time…
I cancelled a Isa in the correct time frame and they still took it an still waiting for it to be returned
8. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Joanne, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received so far.
We have looked into this and it should now be resolved. We're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
ISA transfer - poor communication methods
Opened an ISA and requested transfer, which I completed the form for.
However, due to the crossover in timing, the existing provider moved my isa into what they called the mature isa.
I advised HTB immediately the new account number via the chat, as there was no other way of telling them this. A week or two later, I get a message from HTB to say there was an issue with the transfer, but no further details. How am I supposed to fix the issue, when I’m not being advised what the issues is???
Basically the customer services is appalling if you want something a little different from their AI chat interface!
31. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received, we are always keen to improve.
We have looked into this and have asked our team to reach out to you to ensure this is resolved.
Hampshire Trust Bank
I asked for matured isa to be…
I asked for matured isa to be transferred to you and you requested a balance of £0.00.
You acknowledged that this was your human error.
I subsequently transferred my account to another provider and closed my account with you.
13. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Susan, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received. We're always keen to improve and I have passed on your feedback to the relevant team.
Hampshire Trust Bank
ISA transfer
I transferred my ISA in and everything worked well. My only small gripe is that all emails are worded for the opening of a new account and not a transfer in. In turn there were no interim updates about the progress of the transfer.
27. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that your ISA transfer was successful.
We're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
A very straightforward process to…
A very straightforward process to arrange a new ISA.
13. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi John, thank you for taking the time to leave feedback.
We're pleased that you found the process straightforward.
Hampshire Trust Bank
Easy to set up an online account
Easy to set up an online account. Kept updated by email.
21. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Jo, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Easy to set up and transfer funds too…
Easy to set up and transfer funds too although restricted to only bank account to transfer from.
27. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Colin, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
ISA 26/27
ISA fixed interest rates very good and easy to set up on line and also contact with the team by phone easy and efficient
13. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Lynda, thank you for taking the time to leave feedback.
We're pleased that you're happy with the product and service.
Hampshire Trust Bank
Our application was handled very…
Our application was handled very efficiently. Subsequently I got emails advising that we hadn't made a deposit and this became clear when I access your portal and found that two accounts had been opened. I have closed the unused account, but suggest you review your application process.
2. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that the application was handled efficiently, we're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Darren, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
User friendly
Easy, user friendly site, regular updates on registration progress and clear messaging.
23. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Gillian, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service so far.
Hampshire Trust Bank
Easy to apply for account and…
Easy to apply for account and everything progressed smoothly
1. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
user friendly website
7. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi David, thank you for taking the time to leave feedback.
We're pleased that you found the website easy to use.
Hampshire Trust Bank
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Toni, thank you for taking the time to leave feedback.
We're pleased that you found the website easy to use.
Hampshire Trust Bank
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