Paragon Bank Arvostelua 10 889

Using the Paragon app for ISA savings is extremely easy and clear, so have no problem recommending the Paragon app.

Excellent website and excellent telephone assistance. Polite, reassuring, and efficient.

As always with Paragon, the clarity of your online instructions is, to my mind, a market leader. Navigating your website is a breeze, and your quick email responses back confirming any changes I've made are welcome. Significantly, Paragon is constantly up to speed with fixed-rate Cash ISA savings interest rate fluctuations and more often than not is well ahead of the big commercial banks, keeping their customers informed, whether rates are up or down. As the new fiscal/tax year approaches, I am once again entrusting Paragon Bank with my savings and would not hesitate to recommend their services to anyone who is dissatisfied with many of the UK's major high street banks.

Paragon Bank has very competitive interest rates for savers, with a variety of accounts to suit individual needs. Paragon also provides a great on-line banking service, which is straightforward and easy to use. Communication is excellent too - wouldn't hesitate to recommend!

Excellent institution to do business with - both online and over the phone. Everything works just as it should!

We have been working with Paragon Bank for a number of years and their buy-to-let proposition continues to stand out in a competitive market. Their criteria is well thought out, their processes are efficient, and their product range consistently caters to the needs of our landlord clients — whether they're purchasing through a limited company, managing an HMO, or expanding a portfolio.

A huge part of why we keep coming back to Paragon is down to our BDM, Stephen Harrison. Stephen is knowledgeable, responsive, and genuinely invested in helping us find the right solution for our clients. He takes the time to understand each case properly before offering guidance, and when challenges arise, he works through them with us rather than leaving us to figure things out alone. He's exactly the kind of support that makes the difference between placing a case and walking away from it.

We wouldn't hesitate to recommend Paragon Bank — and Stephen in particular — to any broker looking for a reliable, specialist buy-to-let lender.

The service and support from James Nelson at Paragon has been nothing short of outstanding.

He has been a credit to the business with his can do and supportive attitude.

The rest of the team have also been excellent but James has been a fantastic help.

I was told my 3 year fixed bond would be renewed today and found nearly no reference to me my monies in the account section. Worrrying.

I find the site needs a lot of 'looking' to find what information you are looking for.
Not particularly easy or straight forward.
To change your name of bank is a nightmare and a very old fashion method.

I contacted Paragon 22.3.2025 qt 14.10 and I wish to express my huge thanks to James for his help. He was exceptionally patient, kind, informative and helpful. How refreshing and a credit to the company. Your customer service is very good. Thank you.

Fast access to advisor by phone for advice regarding ISA process. Very helpful. Clearly laid out website. Excellent!

It’s very easy to navigate around your site.

After the disruption to rates with the conflict in the Middle East my clients were on the cusp of losing a product which would have caused the deal to collapse but thanks to Heather Bill for being so responsive & helpful we were able to rescue it & have now completed, saving my client's tens of thousands of pounds

I was helped through an ISA transaction today by Katy.An absolute treasure with the patience of a saint. She held my hand all the way through, delightful young lady.Not only that she was very knowledgeable put me at rest for the day.

Great service as always from Heather Bill in the East Anglia Intermediary Relationship team. Always responsive and helpful which helps me deliver a first class service to my clients. Thank you!

Another 5 star review for Paragon.
Excellent customer service. Online messages actioned within a couple of hours.
This is in addition to their competitive ISA interest rates.

Easy access website and logical information to the point

So easy to navigate and to complete your financial transactions with confidence