I switched our charities savings account to HTB as their rates were much better than my current bank. I also found the switching process really easy, with minimal bureaucracy.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great bank would highly recommend. Very easy to open our account and get online access, the only bank I know that actually has a human answering the phone without even any automated filtering. Well... Näytä lisää
Yritys on vastannut
The initial opening process was very good, quick and easy. It was very annoying that we were asked for accounts, minutes of meeting and listening of committed members after a few days. This delayed th... Näytä lisää
Yritys on vastannut
There were no hiccups it was all straight forward and easy to do online. Having done several of these for similar banks attempting to open a charity savings account. This is the easiest one I have don... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated bridging finance, development finance, specialist mortgages and wholesale finance teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. The bank is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.
Yhteystiedot
80 Fenchurch Street, EC3M 4BY, London, Yhdistynyt kuningaskunta
- htb.co.uk
4,3
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I found the online application very…
I found the online application very confusing.
1. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're always keen to improve and have passed this onto the relevant team.
Hampshire Trust Bank
The worst transfer experience
My transfer of isa to yourselves was supposed to happen on 31/3. It is still not completed! You and the previous provider are blaming each other. I messaged you and have had no response. My husband is in the same situation and spoke to you yesterday....still awaiting a call back. Communication is terrible and action is non existent.
7. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Helen, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service provided so far.
We have passed this onto the team and can see that you have now spoken with them and the issue is in the process of being resolved.
Hampshire Trust Bank
Transfer of ISA stuck somewhere
Transfer of ISA stuck somewhere, both current ISA provider and yourselves blaming each other. I am losing money because of one of you. Poor service that need resolving urgently.
7. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Mark, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service provided so far.
We have passed this onto the team and can see that you have now spoken with them and the issue is in the process of being resolved.
Hampshire Trust Bank
Straight forward easy online…
Straight forward easy online application, but staff are on phone to assist.
10. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the service.
Hampshire Trust Bank
Could not find how to withdraw money
Could not find how to withdraw money. Need to call you
6. huhtikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're sorry that you were unable to withdraw funds online, we kindly request that you call us on 020 7862 6222 and we would be happy to assist you with your request.
Hampshire Trust Bank
A competitive interest rate and a good…
A competitive interest rate and a good website.
1. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the website easy to navigate and you're happy with the product.
Hampshire Trust Bank
CLUB SAVINGS ACCOUNT
Easy to open a club account with a fair interest rate and immediate access.
24. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Shane, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Very easy, straightforward process
I opened a savings account on behalf of a charity. The online process was extremely easy to follow, it was straightforward and allowed me to complete the compliance areas quite easily.
It was definitely a no-headache process compared to many other similar accounts I have opened over the years.
12. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Gordon, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service and you found the application process straightforward.
Hampshire Trust Bank
Attempted to open an ISA two weeks…
Attempted to open an ISA two weeks before deadline. Completed form correctly. No contact from HTB despite several emails trying to find out what was happening. In the end had to find an alternative. My first expereince with this bank and sadly would not attempt to use them again
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Martin, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service.
We're always keen to improve and I have passed this onto the team.
Hampshire Trust Bank
need to sort out tech
Received email , I have important new message. Spent time logging in, no message.
Tried to send message to them, just got error.
Please value your customers time.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Paul, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service, we have passed this onto the team.
To help us in assisting you further, please kindly respond to our request for more information to allow us to identify and contact you.
Hampshire Trust Bank
Opened up fixed account and a few days…
Opened up fixed account and a few days later new fixed saving with higher interest rate appeared. There was no hassle getting it transferred.
31. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Colin, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service and product.
Hampshire Trust Bank
Unable y to gain access to the site.
I managed to get the account set up but then found the process of gaining access to the account to deposit the cash impossible.
I emailed several times for password username resets and was not given support or information to proceed. I therefore ran out of the 14 day window time slot and failed in my attempt to deposit the money.
The experience was highly frustrating and ultimately a waste of time.
27. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Margaret, thank you for taking the time to leave feedback.
We're sorry that you're unhappy and you were unable to gain access to your account.
I have passed this onto the team to arrange support and should you wish to open a new account this option is available to you.
Hampshire Trust Bank
Great easy process
23. helmikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Pete, thank you for taking the time to leave feedback.
We're pleased that you found the process easy.
Hampshire Trust Bank
Easy process and app is very useful
Easy process and app is very useful. Sufficient detail too.
6. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Mark, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Excellent bank
Having made a deposit and then having to withdraw within 14 days cooling off, I have nothing but praise for HTB. Great communication and efficiency. Money back within days. Great Bank.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
ISA transfered in with no problems.
2. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the ISA transfer process straightforward.
Hampshire Trust Bank
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you're happy with the product and you found the application process easy.
Hampshire Trust Bank
Beat expectation at every stagr
22. maaliskuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Mark, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
Good interest rate for savers
Good interest rate for savers. Savings account easy to open. Good and timely communication.
25. helmikuuta 2026
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Dee, thank you for taking the time to leave feedback.
We're pleased that you're happy with the product and service and found the application process easy.
Hampshire Trust Bank
ISA allowances
Why do investment companies (Banks etc) assume that their customers have not used up all their ISA allowance, and continue to bombard you with so-called outstanding offers. I have used up all of my ISA allowance investment for 2025-26, but still continue to be offered to use up the ISA allowance. Banks, give your customers a rest and don't assume that not all of them still have money to invest in a Cash ISA etc.
Mark
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hampshire Trust Bank (HTB)
Hi Mark, thank you for taking the time to leave feedback.
We're sorry that you're unhappy, we're always keen to improve and have passed this onto the relevant team.
Hampshire Trust Bank
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