Excellent and very satisfied. Adam Key was very helpful, professional, and easy to talk to. He explained the insurance policy clearly and responded quickly to my concerns. The process was smooth and s... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Spoke to Vrishin, he quickly understood what policy I needed and sent me some information so I could clearly understand the policy. Arrange a call back next day and he complete the policy in 15 minute... Näytä lisää
Very courteous and pleasant interaction with Adam Key; he explained things well and gave me the opportunity to ask questions. He was also fair and neutral in explaining the different options and didn'... Näytä lisää
Had the great pleasure of speaking with Rosa at Homelet. She was very knowledgeable, helpful regarding options and requirements and easy to understand. I did not feel pressured to complete the transac... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Yhteystiedot
Yhdistynyt kuningaskunta
- customer.experience@homelet.co.uk
- homelet.co.uk
4,8
Erinomainen
5 t. arvostelua
On vastannut 92 %: iin saamistaan huonoista arvosteluista
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Adam was very helpful with everything…
Adam was very helpful with everything he said
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your review. We’re pleased to hear that Adam was able to help and that you had a positive experience. Your feedback is appreciated, and we’re always here if you need any further support.
Valentin V
Valentin V , really took his time to explain the policies for me. I was really convinced with his professionalism.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your feedback. We’re delighted to hear that Valentin took the time to explain everything clearly and that his professionalism made such a positive impression.
We truly appreciate your review and are always here to help whenever you need support.
Best Rent Guarantee Service !
This company is very transparent, especially Rosa Johnson. She was very efficient and professional from the beginning ! Homelet is my go to for rent guarantee across all my residential properties.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your fantastic feedback. We’re thrilled to hear that you rate our Rent Guarantee service so highly. It’s wonderful to know that Rosa provided such transparent, efficient, and professional support from the very beginning.
We truly appreciate your trust in HomeLet and are delighted to be your go‑to provider for rent guarantee across all your residential properties. Your recommendation means a great deal to us.
Rosa was very professional yet warm.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. We’re delighted to hear that Rosa provided service that was both professional and warm. We truly appreciate your kind words and are glad she made your experience a positive one.
Good customer service
Enoch Biney was very helpful in the renewal of our home insurance when we moved, fair price and helpful service
9. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your feedback. We’re delighted to hear that Enoch was able to support you with your home insurance renewal during your move. It’s great to know you received a fair price and helpful service throughout the process. We truly appreciate your kind words and are glad we could make things easier for you.
Excellent Service and Great Value After a Quick Call
I had a really positive experience with Homelet. After a phone conversation with Hannah Wharf, she was able to offer me a much better rate for my tenancy liability and tenant contents cover. This happened after I mentioned that I’d been offered a lower price elsewhere, and she took the time to review my quote and match it with a more competitive offer.
Anna was polite, helpful, and genuinely interested in making sure I got the best deal. I appreciate the transparency and the willingness to work with me. Overall, a smooth and reassuring experience.
Highly recommended.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
It’s wonderful to hear about your positive experience with HomeLet. We’re delighted that your conversation with Hannah led to a more competitive rate for your tenancy liability and tenant contents cover. It’s great to know she took the time to review your quote and work with you to find the best option.
We’re also pleased that you found her polite, helpful, and genuinely committed to supporting you. Transparency and customer care are incredibly important to us, so your feedback truly means a lot.
Thank you again for sharing your experience and for the recommendation. We’re glad we could make the process smooth and reassuring for you.
Homelet Insurance
Rosa went through everything with me and it was a very easy transition.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your experience. We’re so glad to hear that Rosa took the time to walk you through everything and made the transition smooth and easy. We truly appreciate your feedback and are delighted she was able to support you so well.
Victoria was amazing and very…
Victoria was amazing and very knowledgeable without being pushy and also polite
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you so much for your wonderful feedback. We’re delighted to hear that Victoria made your experience such a positive one. Her knowledge, professionalism, and friendly approach are qualities we’re very proud of, and it’s great to know they shone through during your visit. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon.
Homelet Rent Guarantee Insurance
I got rent guarantee insurance from Homelet. The whole process was very efficient, the agent I dealt with Rosa Johnson was attentive and helpful. It seems a good product and arranging it was all very smooth.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for taking the time to share your experience. We’re delighted to hear that arranging your Rent Guarantee Insurance with HomeLet was smooth and efficient. It’s wonderful to know that Rosa Johnson provided attentive and helpful support throughout the process. We’re glad the product has made a positive impression, and we appreciate you choosing us to support your rental journey.
Very helpful
Adam Key was very helpful in setting up our policy
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. We’re so pleased to hear that Adam Key was able to assist you and make setting up your policy a smooth experience. We truly appreciate you taking the time to share your positive experience with us.
Helpful and friendly person on the phone
Helpful and friendly person on the phone
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. We’re glad to hear you had a helpful and friendly experience over the phone. Providing supportive service is always our goal, and we appreciate you taking the time to share your positive interaction with us.
Great service by Connor Smith today on…
Great service by Connor Smith today on the call very friendly and helpful.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your feedback. We’re really pleased to hear that you received great service from Connor today. It’s wonderful to know he was friendly, helpful, and able to support you so well on your call. We’ll be sure to pass your kind words on to him.
Thanks again for taking the time to leave a review — we truly appreciate it.
Very Good
Found Rob to be very helpful, efficient and professional
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. We’re delighted to hear that Rob was helpful, efficient, and professional during your interaction. We’ll be sure to pass your kind words on to him — he’ll really appreciate it.
Thanks again for taking the time to share your experience with us.
Connor smith was very helpful and very…
Connor smith was very helpful and very thorough. He made sure we understood everything and he didn’t hesitate or complain when we needed assistance in updating somethings. In fact he was very cheerful
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for taking the time to share your experience. We’re so pleased to hear how helpful and thorough Connor was during your call. It’s great to know he made sure everything was clearly explained and supported you with updating the details you needed, all while keeping things cheerful and positive.
We’ll make sure your kind feedback is passed on to him — it will mean a lot. Thank you again for your review.
A professional and seemless experience!
I had a seamless experience setting up my Home Insurance. Agent, Valentin clearly and concisely articulated the insurance package and associated costs which supported my decision making. I would spotlight Valentin as a highly professional agent who advocates your products and services extremely well - thank you Valentin.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your experience. We’re delighted to hear that setting up your home insurance was so seamless and that Valentin provided such clear, concise guidance. It’s great to know his professionalism and ability to explain everything so effectively supported your decision-making.
We truly appreciate your kind words and will make sure Valentin receives this recognition.
Valentin was very polite and efficient…
Valentin was very polite and efficient over the phone. Small adjustment needed to be made which was explained clearly
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your experience. We’re pleased to hear that Valentin was polite and efficient, and that the adjustment you needed was explained clearly. We appreciate your feedback and will be sure to pass it along.
I had a great experience with Homelet
I had a great experience with Homelet, the service was efficient and professional. Valentin Valeanu covered all the relevant details and presented me all options for insurance, I’m really happy with the service.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your experience. We’re delighted to hear that everything went smoothly and that you found the service both efficient and professional. It’s wonderful to know that Valentin took the time to cover all the details and present your insurance options clearly.
We truly appreciate your feedback and will make sure Valentin receives your kind words.
Quick renewal phone call
A quick phone call to renew my tenants insurance, Connor Smith was excellent.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your experience. We’re glad to hear your renewal was quick and straightforward, and it’s great to know Connor provided excellent service. We’ll be sure to pass along your kind feedback.
Lauren Locke is brilliant
Lauren Locke was brilliant on the phone, patient and respectful. Thank you for making taking out insurance so simple.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
We’re really pleased to hear that Lauren made the process so simple, and that her patience and respectful approach stood out during your call. Thank you for taking the time to leave such kind feedback. We’ll be sure to pass your comments along to her.
I wanted to insure a new home
I wanted to insure a new home, which meant they had to add my postcode to their system. Victoria called me and helped me through the process all the way to buying the insurance. She explained everything clearly, and answered all my questions. She was very friendly and even told a couple of jokes. It was a clear and fast process. Thanks Victoria!
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
It’s wonderful to hear that Victoria was able to support you so clearly and helpfully while setting up insurance for your new home. Adding a new postcode can sometimes add an extra step, so we’re glad she guided you through the process smoothly and answered all your questions along the way.
We’ll be sure to pass along your kind words.
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