Had the great pleasure of speaking with Rosa at Homelet. She was very knowledgeable, helpful regarding options and requirements and easy to understand. I did not feel pressured to complete the transac... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Very courteous and pleasant interaction with Adam Key; he explained things well and gave me the opportunity to ask questions. He was also fair and neutral in explaining the different options and didn'... Näytä lisää
Nathan was friendly and professional, and communicated a lot of information very well. At times his pace was quite quick and naturally a bit scripted, but he was clear and covered everything needed.... Näytä lisää
Yritys on vastannut
Valentin Valeanu helped me quickly set up my insurance policy on a phone call. The information was explained to me fully and clearly, and he was very friendly. I've found HomeLet's customer service so... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Yhteystiedot
Yhdistynyt kuningaskunta
- customer.experience@homelet.co.uk
- homelet.co.uk
4,8
Erinomainen
5 t. arvostelua
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Clare is amazing attending and giving…
Clare is amazing attending and giving details about the property. Reliable and always there to answer questions about the property.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your 5 star review
Rachel Harvey phoned as agreed…
Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing this lovely feedback. I’m so pleased to hear Rachel was professional, friendly and empathetic, and that she clearly explained all your options. Your comments will be shared with her.
Rachel Harvey 5 stars
Rachel Harvey was friendly - efficient and knowledgeable
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. I’m really pleased to hear that Rachel was friendly, efficient and knowledgeable during your interaction. Your lovely comments will be shared with her.
Rachel Harvey
Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for taking the time to share this feedback. I’m so pleased to hear that Rachel was able to explain everything clearly and make renters’ property insurance easy to understand. Your comments will be passed on to her.
Very helpful and good service
Very helpful and good service. Spoke with Adam Key and was brilliantly informative with everything and helpful
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. We’re really pleased to hear that Adam provided such helpful and informative support. It’s great to know you received excellent service.
Excellent service
I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for taking the time to share your experience. I’m delighted to hear that Rachel was helpful, informative and understanding, and that she was able to answer your questions clearly. We’re glad the call was such a positive one, and we look forward to assisting you again in the future.
Searching for a comprehensive policy ...
Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your feedback. We’re delighted to hear that the policy met your needs and that Adam provided polite, thorough and clear support throughout. We really appreciate your recommendation.
Homelet renewal by phone
Rachel Harvey phoned up to see if I wanted to renew my insurance with Homelet. she was personable and professional and led me through the process of renewing my insurance.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your feedback. I’m so pleased to hear that Rachel was both personable and professional, and that she guided you smoothly through the renewal process. We really appreciate you taking the time to leave a review.
The person on the phone was very helpful
The person on the phone was very helpful
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Good company to use
I’ve used this company for the past 6 years, and have been very happy with their quotes and service. My renewal today was handled by Rachel Harvey, who was friendly and helpful.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. It’s great to hear that the person you spoke with was very helpful. We really appreciate you taking the time to share your experience.
Vastaus yritykseltä HomeLet
Thank you for your review. We’re pleased to hear you received very good service. Your feedback is appreciated, and we’re always here if you need any further support in the future.
Great service from the team
Great service from the team. Victoria was helpful, professional and patient with me throughout the process
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. We’re delighted to hear that you received great service from the team and that Victoria was helpful, professional and patient throughout the process. Your kind words are truly appreciated, and we’re always here if you need any further support in the future.
Adam was very helpful and patience in…
Adam was very helpful and patience in communicating with me over choosing the best deal. Thank you.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your review. We’re pleased to hear that Adam was helpful and patient while supporting you in choosing the best deal. Your feedback is greatly appreciated, and we’re always here if you need any further assistance in the future.
Efficient Handling of HomeLet Insurance Application
The HomeLet insurance application was handled efficiently by Valentin Valeanu. Communication was clear and timely, and the process was smooth from start to finish. Overall, a professional and reliable service.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for taking the time to share your feedback. We’re delighted to hear that your HomeLet insurance application was handled efficiently and that Valentin provided clear, timely communication throughout.
We’re pleased the process felt smooth from start to finish, and we truly appreciate your kind words. If you need any further support in the future, we’re always here to help.
I had a great experience with Home Let
I had a great experience with Home Let. Connor Smith was extremely kind, professional, and helpful throughout the process. He took the time to clearly present all the insurance options available and explained everything in a way that was easy to understand. Connor made sure I had all the details I needed and helped me choose the option that was right for me without any pressure. His support and clear communication made the whole experience smooth and stress-free. I really appreciate his excellent customer service and would highly recommend Home Let.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that you had a great experience with HomeLet and that Connor provided such kind, professional and helpful support throughout. It’s wonderful to know he explained all the options clearly and helped you choose the right cover without any pressure.
We’re really pleased the process felt smooth and stress‑free for you. Your recommendation means a lot, and we’re always here if you need any further assistance in the future.
The advisor who has handled my call is…
The advisor who has handled my call is very polite, friendly and helpful
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your review. We’re pleased to hear that your advisor provided a polite, friendly and helpful service during your call. Your feedback is greatly appreciated, and we’re always here if you need any further support.
Adam was very helpful with everything…
Adam was very helpful with everything he said
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your review. We’re pleased to hear that Adam was able to help and that you had a positive experience. Your feedback is appreciated, and we’re always here if you need any further support.
Valentin V
Valentin V , really took his time to explain the policies for me. I was really convinced with his professionalism.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for sharing your feedback. We’re delighted to hear that Valentin took the time to explain everything clearly and that his professionalism made such a positive impression.
We truly appreciate your review and are always here to help whenever you need support.
Best Rent Guarantee Service !
This company is very transparent, especially Rosa Johnson. She was very efficient and professional from the beginning ! Homelet is my go to for rent guarantee across all my residential properties.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your fantastic feedback. We’re thrilled to hear that you rate our Rent Guarantee service so highly. It’s wonderful to know that Rosa provided such transparent, efficient, and professional support from the very beginning.
We truly appreciate your trust in HomeLet and are delighted to be your go‑to provider for rent guarantee across all your residential properties. Your recommendation means a great deal to us.
Rosa was very professional yet warm.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HomeLet
Thank you for your feedback. We’re delighted to hear that Rosa provided service that was both professional and warm. We truly appreciate your kind words and are glad she made your experience a positive one.
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