HINOMI INC Arvostelua 

Bought a H1 Pro V2, great product ! And Great customer service !

The products are well-designed & -made, and reasonably priced. I bought twice in the past few months. The deliveries were very fast. The customer service was reliable and trustworthy. I highly recommend purchasing from Hinomi.

The Hinomi customer service is fast and impressive. I and 5'10" and ordered the standard size chair thinking it would work for both me and my wife. Upon installing, I realized that the chair height was too low for my comfort and sent a note to the customer service. They quickly responded and send me a tall size gas lift piston. The piston was easy to install and fixed my problem. I love my new chair.

Support responded quickly and provided me with what I needed to fix my chair. I am extremely happy with my chair and the company that made it.

Ordered TWO chairs. ONLY one arrived and was very late from original date. NO notification or messages from Hinomi as to why only one arrived. TO make it worse they have NO phone number to contact. ANY company that is afraid to offer phone support is questionable.

Updated, still no direct phone on their site, but they did contact me. Only one chair and the second will be many weeks from promised date, Will update once second chair arrives

Updated: eventually we received second chair, took some time but resolved

Best service and product. Got my chair in 24 hours instead of 7-9 days, assembled easily, and feel perfect!
Finally, my back is relieved from long working hours!
Totally recommend. The quality is great! I own X1 in dust pink!

I wound up ordering the right product in the wrong color and size, I reached out and got Sharon in live chat who took care of my problem promptly. Excellent customer service.

I purchased x1 few weeks ago.
I can tell this is most amazing chair in my life.
So comfortable and good support my back.
And also arm rest are so wonderful. They can be tilted and moves to any where.
And customer service is also fantastic!!!
I ordered extra high but I felt it was little high for me, so I contacted customer service.
They sent new standard gas lift next day!!
I love HINOMI!!

As i read online about their customer support reviews already, I also had a great experience in amending my order that i messed up online. They answered me in the middle of the night to make sure i get the correct order. 5/5 for their customer support.

I order an H1 pro but realized I ordered an XL by mistake! I immediately contacted customer support and they were super helpful and responsive. They were able to correct my order for me and still get my chair delivered to me in only a few days. definitely some of the best customer service I’ve ever received! I am very happy with my purchase and definitely think this is worth the price. The quality of the materials is super solid and doesn’t feel cheap at all. Assembly was super easy and only took 10 minutes!

great customer service, very responsive

I had an issue with the back support being stuck in the most reclined position. In under 12 hours I had a description of the fix along with a video link to the exact spot in the video that explains it in detail. The fix worked a charm. Top class support team!

La livraison as prit un peut de temps ... il faut dire que Vancouver Montréal ne se fait pas en 1 jour....
La chaise est très bien ! Les appuis et tout les position possible rende le produit très bien adapter pour tous. J'ai choisi l'option pour personne de plus de 178cm ... et je n'aurais pas du, je mesure 185cm et je doit mettre la chaise au plus bas pour être "confortable" donc à moin d'être vraiment plus grand que 178cm je ne le.recommande pas. Heureusement leur service a la clientèle est impacable ! Il mon tout de suite offert de remplacer le gas lift pour un plus petit pour rendre la chaise plus confortable! Merci hinomi

Awesome experience this is probably the best return experience I ever had in the last 20 years. Thanks Hinomi team for making me feel special.

I liked the chair and I thought it was well made for my size at least. I'm 5'2" and 128 pounds.
Although the chair didn't suit my needs well, the service and responses from Hinomi were excellent. They responded to my questions almost immediately by email and promptly gave me all the information I needed. Excellent customer service!

The chair wasn’t for me. But customer service was fantastic at returning. 30 day policy gave me plenty of time to really try it out and see if I could adjust. If you’re even considering the purchase, try it knowing this company has your back either way.

Bin absolut begeistert von Hinomi.
Der Stuhl ist hervorragend und da ich wegen einer Fehlbestellung (falsche Größe) auch bereits den Kundenservice kontaktieren musste, kann ich auch diesem die volle Punktzahl geben.
Einfach hevorragend

De la commande à la livraison de la livraison à l'utilisation et de l'utilisation à la réparation. Les outils et le service support d'Hinomi sont très performants et appréciables. Je recommande !

Great product, very helpful and committed staff. They tried everything to satisfy my request and were very accommodating. Great experience

When you buy something like expensive office equipment, it’s not just an investment in a product that you will use almost everyday, but also in the company that makes it. Hinomi truly stands by their amazing products and always has your back. Excellent company, and even better products. This is my first and only stop for chairs from now on.