Heathrowparking.com Arvostelua 

Parked in long stay at Heathrow Terminal 5. The parking spaces were shockingly small. On returning to the car park after a wait of 20 minutes for the transfer bus (not the advertised 10-15) and a call to the bus company, I could not get into my car! Another car had parked so close (the spaces are that small) that I had to climb through the back door! This is absolutely ridiculous when paying £76 for two days. I’m lucky I was physically able to do this, but could have easily not been able to access my own car! I will never use Heathrow car parks again, it’s a rip of and dangerous for your own health and car. I’m sure so many have bumps and scratches because of the close parking.

I used the Business Parking , and it advertised a maximum waiting time of 10 minutes,
I waited over 30 minutes in the freezing Cold. After about 15 minutes I spoke to a Bus Driver who was parked on his break to speak to the office to tell them that I was waiting and freezing cold. Nothing Happened so he gave me the office number which I called and spoke to someone to tell them of my problem. Again nothing happened and a bus eventually came after I had waited for more than 30 minutes. You can't say this was a 'One Off' because on my return journey the service was not much better (about 20 minutes). So I feel totally ripped off as I could of got better service using the Standard Heathrow 2/3 Parking. I know this as I saw 2 buses pass by while I was waiting for the Business Bus.
False Advertising
I do not recommend this Service

Used Business Parking T3and T4 . Came back to find spare wheel stolen . Was told this had happened to several cars over several weeks because one of the barriers broken . Not very secure . Avoid . They didn’t even offer to refund the parking charge !

Heathrow Pod Parking for Terminal 5 = £165 for 7 days in Dec 2022

Heathrow Pod Parking for Terminal 5 = £209 for same 7 day period in Dec 2024

I used Heathrow Parking.com to book parking. I chose Blue Circle and when I picked up my car after 2 weeks my glove box had been emptied of over £20 in coins that I use for parking meters. Avoid this company!

Official parking long stay, want to charge £66 for 2 hours overstay even though I already paid for the additional 24hrs. They call it dynamic prices but it's dynamic rip off.
Do not use!! Dreadful customer care.
A taxi is a few quid more so that is the only way to go!
One star is too many!!!

Went to the short stay at T5 to say goodbye to friends. Charged £20 for 2 hours. What a rip off. At least Dick Turpin had the decency to wear a mask when he robbed you.

Booked Premier Airport Parking biggest mistake just left us post our flight for 105 minutes wouldn’t answer fones emergency number is fake! On top of the £60 we also ( which no meet and greet tell you) paid £18.50 car parking charges. This is criminal just plain robbery but nothing will happen never does🤬🤬🤬🤬

Do not park here. In fact, I won't fly from Heathrow again.
Parked for 5 days. Car park is off a slip road barely off the M25.
So far i have had 2 ULEZ fines for £180
No warnings and didn't notice any signs. Was looking for the car park entrance.
Heathrow T3 is bad as well. No where near as good as Gatwick or others.

Poorly sign posted for Terminal 3 drop off pick up area, couldn't find it.

What an absolute RIP Off Heathrow Short Stay car parks are. £16 for 1 hour 5 at terminal.
Criminal, in my opinion and disgustingly Greedy. We all went through challenges during Covid and most of us don’t rip off others to compensate for our losses.
You should be ashamed, however, this type of greed know no shame.
I will now find another option. One customer gone.

Booked through compare the airport parking at Heathrow Terminal 4 and used parking time meet and greet because I thought it would be quicker. Our return was dreadful despite ringing well over an hour in advance we were told to ring back when 20 mins away, when we did we were told they were short of drivers and it would be 30 mins, it actually took a further 1 hour 15 mins from our second call to getting the car. Tried ringing throughout this time and it went to voicemail. Would not use again and don’t recommend.

Premium parking do not use. They stole my CD player. Will be contacting the police. And will up date.

We parked at the Heathrow Long term T5 parking for 2 weeks when on holiday and returned to find our car damaged. Contacted Heathrow and were told they have no CCTV cameras and so there is no way we can see who caused the damage. This is very frustrating given they advertise a safe and secure car park. Won't be parking there again.

Used Kar Parking Heathrow, or should I say we didn't!! We were held up in an accident on the M25, got a phone call from these people to say that we were late, I did apologise and say that we'd been caught in traffic. The guy then started barrating me and getting irate and stated that we should have rung him by now? I asked him to keep his temper down and please do not talk to me in this manner, to which he really lost his temper, shouted down the phone and before I could point out that the only instuction we had was to call 30 minutes before arrival (which we weren't quite at), but I couldn't get a word in before he said he'd cancelled my parking and slammed the phone down.
He then wouldn't take any calls from me, so my wife rung back, to which she got the same abuse and phone slammed down again.
Very poor service and no monies returned and they refuse to answer my emails.
AVOID Kar parking services

Left my car in T5 long stay car park. Came back from being away for two weeks. My car has been bashed into, back wheel arch is all bent out of shape and scratches to paint work. Gutted as it's my first new car haven't even had it a year. Very disappointed. I won't use the carpark again. I've heard anyone can use it and lots of car parts get stolen.

Lots of negatives here, but I must say I was so pleased with the met and great service provided.

I had already handed over that car and waited almost 3 hour to be told my flight was canceled. Rebooked the following day, so 1130pm at night with a 2 year old getting very grumpy, I just couldn't wait for a hotel and coaches from the airline. Enter the very helpful staff, I arrived and asked "could you bring my car back?" (it was long ago parked elsewhere). It was back within 15 minutes, I emailed at midnight to ask if I could simply bring it back the next morning or if I had to rebook.... 6am reply, no need to rebook.

I couldn't have been happier, and they really helped us out of a tough spot.

Unfortunately, my flights were recently cancelled due to the debacle with the airport flight control systems in the UK. Everyone i talked to was very understanding and gave me immediate refunds including airlines, hotels, museums for pre-booked tickets etc. With one exception, Heathrow Airport Parking. Looking at the reviews here, its obvious there is no need for accountability as they operate a monopoly at the airport and so are just in the business of making money.

Addendum: Following discussions with Heathrow Airport parking they have now processed a refund for my Car Parking stay due to the exceptional circumstances and so i have re-evaluated my rating based on that.

I pre booked four days parking cost £140 and on arrival it was manic and headed for car parks could not see business parking sign so presumed it was short stay and the barrier let me in I was flying to Las Vegas on my own to meet family.on my return was unable to leave and they wanted to charge me £415 extra I tried to speak to customer service but assistants were rude and just insisted I pay £415 to be able to leave.I then sent an email to Heathrow parking and explained and said that there is no way I can afford to pay £555 parking as only a nurse and asked if any kind of refund could be given as human error.I then received an email saying no refund as I had parked in wrong car park and had not cancelled my original booking.completely heartless and no care or empathy at a time when we are all struggling not even an opportunity to pay in instalments just pure profit and no regard for customer care will never use Heathrow airport again.

We booked a weeks POD parking at T5 to then receive and email to say over the weekend we returned the POD monorail wouldn’t be working so we changed our booking to meet and greet. This was £68.60 cheaper and they issue a refund email on the 25th May. Nearly 2mths I still haven’t received the refund!! I contacted them in June to be told there was an issue with MasterCard refund in May so they did a manual one on June 20th! Barclaycard have t received either!! They have now told me the refund was done on the 25th May but that totally contradicts what they said about issues with refunds in May to MasterCard!! They are compete FRAUDSTERS who have the monopoly!! I have put in a dispute form with Barclaycard from them to claim the £69.60 back!! No apologies from Heathrow or any Gesteure of Goodwill not even a 10% off your next booking!! What a shambles