Gettickets365 Arvostelua 

Absolute scammers. We bought 5 tickets for the Metallica concert in Romania on May 13 and paid for them in full. Five days before the concert, we suddenly received an email saying that our order had been cancelled because it was supposedly unpaid.

After we sent them screenshots of the payment confirmation and even their own confirmation email from a year ago, they told us they would refund the money within 3–5 days.

Do not buy tickets from them. Ever.

We are a small group going to Metallica gig in Athens in a week. We purchased and paid for tickets about the same time when they came for sale = some time ago last year. Booked hotels, flights, took time off. And now, these ’professional ticket dealers’ informed us last night, without explanation, that our booking has been canceled and money will be returned. We’ll see. Maybe selling prices are higher now, make a good profit selling tickets that were reserved with our money. Will I use these guys again? Any guesses?

My experience with this company was frustrating.

Important information was missing or unclear, both before and after the purchase. Customer service did not provide direct answers and kept repeating general terms instead of addressing the problem.

This creates a serious lack of trust.

The service is not transparent.

I tried to get clarification about my purchase, but the replies I received were vague and repetitive.

Key details such as timing and ticket information were not properly explained.

This is not the level of service I expected.

I had a very frustrating experience with GetTickets365.

The issue is not just about the purchase itself, but about misleading and unclear information throughout the entire process – both before and after the transaction.

Important details such as seat location, confirmed event time, and ticket delivery were not clearly explained. Even after contacting customer service multiple times, I did not receive direct or specific answers to my questions. Instead, I kept receiving generic, repeated responses that avoided addressing the actual concerns.

This creates a lack of trust and raises serious concerns about transparency and reliability.

It feels like there is no real human support, only automated replies that do not resolve the issue.

I do not recommend purchasing from this website unless you are fully aware of the risks.

Get tickets 365 is a SCAM
PLEASE DON'T BUY TICKET FROM THEM, THEY ARE SCAMMER SCAMMER SCAMMER they SCAM ME $600
please be aware of

I had a very frustrating experience with customer support.

My account remained unapproved for over a month, despite being told it would take 24–48 hours. Because of this, I was unable to use the resale service as intended.

After multiple follow-ups (often without response), the company decided to issue a full refund for the entire order, even though I clearly requested a refund for only one ticket.

This decision affected other people in the booking, as the remaining tickets were cancelled without proper resolution. Shortly after, the same tickets were relisted at a higher price.

The handling of the situation was poor and the lack of timely communication made things unnecessarily stressful.

I hope the company improves its support response times and handles similar situations more fairly in the future.

Bad experience on this site their tickets purchasing scenario also bad be aware before visiting them

reliable, fast reply

Excellent customer service, immediate answer through WhatsApp even in the evening! Recommend!

Fantastic customer experience! I needed help with some tickets for a Luke Combs concert this evening. I bought tickets without checking the date would work and needed a refund. So quick to reply and so helpful! Thank you! I'll definitely buy tickets here next time I'm going to a concert.

Can't fault the customer service. Reply straight away. Adressed my concerns and in one case due to unusual circumstances, when I asked for a refund, they agreed and got the payment reversed immediately.

I liked very much Bocelli.I disliked the organization.It's unacceptable that we all had to wait for the orchestra in the queue due to the slowness and disorganization in the VIP parking. That issue has to be solved in future events for the respect of the public and the punctuality of the concert. Not Get365tickets fault though but the organisors.