FlightHelp Arvostelua 1 117

Beware of Terrific travel company they Overcharged for Umrah package and services were subpar. They booked cheaper flight to maximize their profit on check in I came to about no food would be served during journey when I asked Mr zeeshan he simply said sorry I forgot to update you.on very first stay in my hotel I wasn't being served with breakfast as per hotel receptionist company only booked room not meal then I contacted zeeshan he took. Whole day to sort it out I got breakfast next day.Hotel in madina being provided by company wasn't they promised during my pakg.when I complain he simply said sorry I'll check.Poor customer service,improfessional attitude and looters Wouldn't recommend for travel."

A pleasant experience so far and the willingness to help to resolve a dispute between the airline and travelers/clients.

The flight was delayed upon arrival without any clear reason, causing significant inconvenience.
No proper explanation or apology was provided by the airline staff.
Overall, it was a poor experience and lacked professionalism.

The experience was excellent.

You guys do little service that I can do myself and without telling me, take a "small fee" of 35%. That's outrageous.

The worst company ever to deal. There is no negative reviews possible more then 1 star. -1 or -infinity is not possible to add. From the 7th of september 2024, still not concluding the transaction of a refund that is approved from the air company
Really the worst. Do not try to collaborate with them.

Muy fácil y útil

Receptivi bv.

Good 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

It is a great app to deal with your flight problems. It guides you through all the steps and updates you about the information for the process. I am still waiting for a response and I am hoping that they will finish the job. I would recommend the app.

mi è piacuto il fatto che vi spendete ed attivate per tutelare il viaggiatore

Adina,mulțumesc pentru suportul oferit pentru zborul AP9343 din 02.august.2025 pe rutaCraiova Bergamo.

Flight delay 4.30 hours but, not claimed.🤡🤡🤡

Am fost contactata de Nicoleta o persona exceptionala care ma ajutat cu rembursarea cazului meu. Recomand cu incredere

Doamna Nicoleta m-a ajutat foarte mult, mi-a explicat tot ce trebuie sa fac și a ținut legătură cu mine pe tot parcursul procesului de recuperare.

Foarte mult timp de procesare a cererii,operatori draguti,gata sa iti sara in ajutor dar banutii nu i-am primit inca și a trecut 1 an de zile

Excelente trato,rapidez por parte de Nicoleta muchísimas gracias de corazón!!!

Хлоаюпець був дуже ввічливий, все гарно пояснив, шукав способи комунікації, оскільки моя англійська погана.

Doamna Adina Mărginean s-a ocupat foarte bine de reclamația mea și mi-a răspuns la apeluri și mail-uri.
Totuși sunt dezamăgită de companie pentru că nu m-au anunțat când au primit banii de la compania aeriană și au fost probleme și cu trimiterea datelor mele. Acum aștept banii în contul meu și încă sper că este o firmă serioasă.

Initiated claim in in January or February and airline paid it in August. FlightHelp has not paid me after repeated emails about why and in fact, now will not even respond to my emails now and will not pick up Whats App after repeated requests. They admit they to have received payment from the airline. I have provided the banking information they have requested twice and still no payment. As I understand now this is a Romanian based company and I would recommend to everyone to read all the comments about them.