My license plate holder purchase was made with ease with the help of Sam C. your sales representative. I had a $10.00 credit and an automatic Halloween discount to apply to the purchase. I was not... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
A part that I purchased turned out to be incorrect. I tried to use the chat for support, but was clearly connected to an AI bot followed by someone overseas who clearly had no authority to help... Näytä lisää
Yritys on vastannut
Working with Mike on several items for my 2020 Tundra TRD Pro 4x4 has been a pleasure. He is very knowledgeable and provides great recommendations. He is always ready to answer any questions and his s... Näytä lisää
They were quick to respond to my question about placing my order. More details were needed and they fixed the problem sometime Friday late night or early Saturday morning so I could place the order.... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
We carry a huge selection of aftermarket Jeep Wrangler parts and accessories. Shop for all your Wrangler needs at ExtremeTerrain
Yhteystiedot
Lee Boulevard 7, 19355, Malvern, Yhdysvallat
- extremeterrain.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They have all of the products I need as…
They have all of the products I need as well as products I didn’t even know O needed. The order process is great and I encourage all to join the rewards club.
Returning customer.
I've ordered several items from these guy's and their knowledge and expertise seem legit!! Always friendly and helpful.
The sites a tricky but I found what I was looking for
Well, I've not yet received my wheels yet but, I expect them in a week.
I liked the search options.I was able to filter and sort certain options such as size, color, offset, etc. Otherwise there were thousands of choices to go through which I'm not patient for that mess. Once I found what I wanted which was on the more cost effective side but they had cost options to suit any wallet size.
I tried to ship to a different address as my bill to. Ended up going around in circles. Id save the address, have to key in Credit card, go to save it and the form would lose the address. I did this multiple times before I just let the address go. Ill transport them myself.
Overall a good experience for me. I think this is the first time I've ordered here before, A co worker told me to go here for wheels. Ill keep the site bookmarked for next time.
Have used this site a few times and had…
Have used this site a few times and had no problem
Great rewards program
Easy site to navigate if you plan on putting some money into a build get the VIP membership the rewards back are nice
Extreme Terrain has always been there…
Extreme Terrain has always been there for me and always has what I’m looking for. I’ve ordered from them many times, over many years, with no issues.
Best online products for Jeeps I've…
Best online products for Jeeps I've found and very helpful customer service!
Jesse was very knowledgeable and…
Jesse was very knowledgeable and helpful he took care of what I needed and told me to call him if I needed anything. Thanks Jesse
Big selection of parts to pick from
Big selection of parts to pick from. Good prices. Fast free shipping.
Super smooth transaction, from order to delivery.
My latest purchase was exceptionally easy. The price was comparable to other sources, but what made it special was how easy it was to order, price adjusted for military discount, and free shipping. What was most surprising was the item showing up to my house in less than 36 hours. Well done!
Like items are with each other.
Like items are with each other.
Can always find what I need or want.
Every time I shop here I'm satisfied…
Every time I shop here I'm satisfied with the service and quality of the techs who give valuable knowledge and information on the products for your specific vehicles! Just veey knowledgeable and no matter the budget they give you fair and a variety of choices within your budegt! Love this shop!
Easy to navigate my order from start to…
Easy to navigate my order from start to finish, follow up e-Mail received in a timely manner
Easy web site to navigate Hard to find parts
Easy web site to navigate
Hard to find parts for old Jeeps, they probably have it.
Company is a scam
Company is a scam. Sent a $200 amazon China made part and charged almost $500. Got ahold of customer service and they tried to tell me it was a different brand which the box and part clearly said otherwise. Returned it and got charged an additional $109 cause they tried to set up an exchange for another brand that was never authorized. Sat on chat for over an hour cause they were trying to partially refund me on both the original item and some random $109 unauthorized charge. Company is a complete scam

Vastaus yritykseltä ExtremeTerrain.com
Not sure that I agree with doing…
Not sure that I agree with doing this/review before I get the product I’ve ordered
Knowledgeable staff
Knowledgeable staff, friendly , outgoing and listened to what I wanted and helped me through the entire process went out of his way to make the process easy.
Everything was great
I rarely leave negative reviews
I rarely leave negative reviews, but after multiple experiences with ExtremeTerrain, I feel other Jeep owners should know about my experience.
A little over a year ago, I purchased a set of wheels and tires for my 2016 Jeep Wrangler from ExtremeTerrain. About a month ago, one of my Mammoth wheel center caps fell off. I contacted customer service to order a replacement, provided the exact measurements, and even sent photos. Despite that, they shipped the wrong center cap.
When I notified them, they apologized and told me they had ordered the correct replacement and that it would arrive in about three weeks. After three weeks passed, I realized I had never received any order confirmation or shipping email, so I contacted them again. That’s when I was told they had contacted the supplier and the part would actually take a couple of months. I chose to wait.
After waiting those additional months without any updates, I contacted them again only to be told the estimated wait had now increased to six months. My only options were to continue waiting with no guarantee the part would ever become available or cancel my order. I also asked whether they could offer a warranty replacement, a compatible alternative, or any other solution since they couldn’t supply the part, and the answer was no.
Unfortunately, this wasn’t my first issue with ExtremeTerrain. When I previously ordered a rear tail light, I clearly specified that I needed the rear light, but I was sent the wrong part.
When I originally purchased my wheels and tires, I was also given the name of a shop that was supposedly partnered with ExtremeTerrain to mount them at no charge. When I called, the shop told me they did not provide that service. I ended up paying Discount Tire to mount the wheels and tires myself.
I understand that suppliers can have inventory issues and that mistakes happen. What disappointed me was the repeated misinformation, the lack of communication, and the absence of any meaningful solution after the sale. I spent a significant amount of money with ExtremeTerrain because I expected knowledgeable service and long-term support for the products they sell.
Based on my experience, I will be purchasing my future Jeep parts and accessories elsewhere. I hope ExtremeTerrain improves its communication and customer support for customers who need replacement parts after the sale.

Vastaus yritykseltä ExtremeTerrain.com
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