I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The service was very good, fast delivery and well packaged arrived safely and on time. Website was easy to order from and very informative. Good quality clothing.
Yritys on vastannut
I needed to to do return and had some troubles sending the package back. Customer service were great helping me to refund the item, thank you so much!
Yritys on vastannut
I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.
Yhteystiedot
Yhdistynyt kuningaskunta
- hello@dancedirect.com
- dancedirect.com
4,1
Hyvä
264 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I love it 🥰
The garment arrived in good time and in perfect condition. It’s great it is in a case to always keep the costume safe.
The sizes are pretty accurate and the quality is good. The outfit moves well and that’s not restrict movement which is essential In dance and Circus aerial. In other words I love it 🥰
16. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Meg
Thank you for the wonderful review. We are so pleased that you are happy with the quality of your goods. We’re passionate about our products which have been specifically designed for dance and movement and we always try to give the best value for money.
Vastaus yritykseltä Dance Direct
Dear Christina
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the fit.
Fantastic service from start to finish
Fantastic service from start to finish, products always deliver exactly as described on the website. Thank you
20. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Helen
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Great service
Great service , easy ordering , good delivery time and dance shoes great fit as always recommend ordering a size up. Would order from company again :)
12. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Carolyn
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Always easy to communicate with and…
Always easy to communicate with and response times are quick. Fast delivery with a wide array of products. Thank you.
10. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.
Vastaus yritykseltä Dance Direct
Dear Louise
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection and service.
Easy use of ordering
Easy use of ordering; fast delivery; very pleasing ballet shoes!
18. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Nicola
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and it is also good to hear the delivery was quick.
Vastaus yritykseltä Dance Direct
Dear Hannah
Thank you for your review. It is good to hear your order arrived in good time and that you are happy with the quality of your purchase.
Vastaus yritykseltä Dance Direct
Dear Simon
Thank you for the 5 stars it makes our day when we see these. It is great to hear we have made your daughter very happy!
Vastaus yritykseltä Dance Direct
Dear Lorraine
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.
speedy delivery
My order arrived in perfect condition and within 24 hours of placing it! Amazing as I needed it for audition!
17. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for the review. We love to hear that we have exceeded expectations and that you are happy with your purchase. Good luck for the audition.
Easy website to navigate
Easy website to order. Product came in a few days exactly as I ordered
12. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.
Quick Delivery. We needed 2 tutus urgently and Dance…
We needed 2 tutus urgently and Dance Direct were able to accommodate a speedy delivery for us.
11. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.
Amazing service
Amazing service. Product as described and easy to order in UK sizes even though they're usually in American sizes. I asked for it to be shipped asap as I had a proper Mum failure and forgot to order new shoes for the show! They shipped them straight away and as id paid for next day and it took two days to get to me they refused the postage without even being asked. Will definitely order from them again.
9. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for the review. We love to hear that we have exceeded expectations. I hope the show went well and your daughter enjoyed it.
First class service
Very quick service. Good communication. My Granddaughter very happy with her shoes.
10. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Hi John
Thank you for the great review about our service. I am so pleased your granddaughter is happy with her shoes and hope she keeps on loving her dancing.
Ordered the rad ballet outfit and as I…
Ordered the rad ballet outfit and as I pulled the label off the stitching of the skirt had already come away for the ballet dress. Really disappointed in the quality. This also happened to 4 of my daughters friends ballet outfit who all bought through this company
4. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Camilla I am really sorry you received a garment which is below standard. We pride ourselves on being dependable and delivering quality products designed specifically for dance. The buying team have been made aware of this issue and are doing their best to rectify it. Please contact hello@dancedirect.com to get a refund or replacement.
Great experience overall
Great experience overall. Return processed in timely manner. Overall easy and safe experience.
18. tammikuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for your review. It is good to hear that you are happy with our returns service and I will pass your comments on to the team.
Garment too small
Garment too small. Returned... had to chase up refund. Ordered a larger size.... was not informed that it was out of stock & discontinued until I phoned them for an update. I was told that they were busy & behind schedule.
5. helmikuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. At IDS, we pride ourselves on being dependable. When goods are returned they are processed within 14 days of receipt and we were unable to notify you that the replacement you required was out of stock until this had been done. Once it was noted a refund was issued. We want to reassure you that your next experience with us will be better.
Fast delivery and shoes as described.
4. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your shoes.
Items came in good time
Items came in good time, very happy with my dance split sole slippers 😀
19. tammikuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for your review. It is good to know you liked the shoes and that they were delivered in good time.
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