I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The service was very good, fast delivery and well packaged arrived safely and on time. Website was easy to order from and very informative. Good quality clothing.
Yritys on vastannut
I needed to to do return and had some troubles sending the package back. Customer service were great helping me to refund the item, thank you so much!
Yritys on vastannut
I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.
Yhteystiedot
Yhdistynyt kuningaskunta
- hello@dancedirect.com
- dancedirect.com
4,1
Hyvä
264 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Dance Direct
Dear Angel I am sorry you are not happy with the tracking. When we despatch a parcel it is given a tracking number by the Courier and it is their website that Tracking Information is shown on. At IDS we have no jurisdiction over their tracking methods as we too are subject to the information they give us. I hope your parcel is delivered to you in Argentina soon.
The size is wrong
15. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
I am sorry that the ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they don't fit. If you need help please contact hello@dancedirect.com who will help you.
Great product and very helpful customer…
Great product and very helpful customer service team
9. helmikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Pip
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the help you received from our customer service team. I will pass on your comments.
Vastaus yritykseltä Dance Direct
Dear Roma
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.
Vastaus yritykseltä Dance Direct
Dear Sharon
Thank you for the review. We are so pleased that you are happy with the quality and fit of your goods. We always try to give the best value for money and pride ourselves on our product selection.
I needed to to do return and had some…
I needed to to do return and had some troubles sending the package back. Customer service were great helping me to refund the item, thank you so much!
7. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Sari
Thank you for your review. It is good to hear that you are happy with our customer service helping you with the refund and I will pass your comments on to the team.
Really good service and good quality clothing
The service was very good, fast delivery and well packaged arrived safely and on time. Website was easy to order from and very informative. Good quality clothing.
7. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Andrew
Thank you for the wonderful review about all aspects of our company. It is really nice to hear positive comments and I will pass them on to everyone here.
Good service fast delivery
7. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Lindsay
Thank you for your review. It is good to hear that you are happy with our service and speed of delivery. I will pass your comments on to the team.
Vastaus yritykseltä Dance Direct
Thank you for the review. We love to hear that we have exceeded expectations.
Vastaus yritykseltä Dance Direct
Dear Peter
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.
Quick and simple
3. joulukuuta 2025
Vastaus yritykseltä Dance Direct
Dear Thora
Thank you for the review. We are so pleased that you are happy with the website and our speed of delivery.
Vastaus yritykseltä Dance Direct
Dear Charmaine
Thank you for the 5 stars it makes our day when we hear positive comments. We look forward to being your supplier of choice for many years to come.
Good vendor
Good description, Quick shipping and I received exactly what I ordered. Very happy, thanks 😊
1. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Marianne
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. After many years of serving the dance community we know how important it is to provide quality in both goods and service.
Satisfied Up to date information
Up to date information. Delivery excellent by post.
10. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Doreen
Thank you so much for your kind words! We’re delighted to hear that your delivery arrived promptly as we know how important it is to be able to rely on getting what you want when you want it.
Easy to order
Easy to order. Great prices and delivery. Return was easy to do and exchange footwear.
Will definitely shop here again!
1. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Nikki
Thank you for the 5 stars it makes our day when we hear positive comments and I will pass them on to the team.
A great experience
The dancewear was great quality with timely shipping. I ordered the wrong size and DanceDirect were very good in letting me return and refund it. Great experience!
1. joulukuuta 2025
Vastaus yritykseltä Dance Direct
Dear Amy-Sofia
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers and give a positive experience.
Good quality products
Good quality products. Satisfactory delivery times. Easy to navigate website.
2. helmikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Amanda
Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.
Vastaus yritykseltä Dance Direct
Thank you so much for updating your review score and I am so pleased that we have given you such a good service,
Thank you for the review but am puzzled as to why you have only awarded one star if you experienced good service and nothing was wrong! Please can you reassess your rating.
Item arrived within a couple of days
Item arrived within a couple of days, excellent service and easy to order
20. helmikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Teresa
Thank you for the review. It is always good to hear that your order arrived quickly and that you are satisfied with our service and website.
I never go anywhere else for my dance wear
I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully. They stock top quality products too. I never go anywhere else for my dance wear.
26. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Lyn
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
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