I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The service was very good, fast delivery and well packaged arrived safely and on time. Website was easy to order from and very informative. Good quality clothing.
Yritys on vastannut
I needed to to do return and had some troubles sending the package back. Customer service were great helping me to refund the item, thank you so much!
Yritys on vastannut
I use Dance Direct alot and they always have fabulous service. The items arrive quickly, there's never an issue if I need to swap a size and if I have a query, the team reply personally and helpfully.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.
Yhteystiedot
Yhdistynyt kuningaskunta
- hello@dancedirect.com
- dancedirect.com
4,1
Hyvä
264 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good quality Capizo dance sneakers…
Good quality Capizo dance sneakers arrived within time schedule. Unfortunately a little big for me so returned but good service from Dance Direct.
16. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Karen
Thank you for the review. We are so pleased that you are happy with the quality of your goods and our service.
I paid extra for next day delivery and…
I paid extra for next day delivery and received it 2 days later, if I knew it wasn’t going to come next day I wouldn’t have paid the extra cost. When I received them they were ripped but unfortunately you cannot send them back as “once the seal is broken, they can not be returned”
30. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Holly
I am sorry you are not happy with us. Your order was placed after our offices were closed so the item was despatched the next day and was sent on a 24 hour delivery as you requested and was delivered the following day. If the goods were faulty when you opened them then please send a photograph of the tights showing the tear to hello@dancedirect.com who will sort this out for you. We always do our best to make sure our customers get a good service.
Great Service…
Customer service was helpful and efficient. Returning and re-ordering was simple. Shoes excactly as described.
1. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
Dear David
Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.
Vastaus yritykseltä Dance Direct
Dear Wendie
Thank you for your review. It is good to hear that you are happy with our quick delivery and service as we always do our best to look after our customers.
Can can skirt
Great purchase 👌 order came and great quality all the ladies from dance class loved my can can skirt.
8. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for your review. It is good to hear your order arrived promptly and that you and your ladies are happy with the quality of your can-can skirt.
Good service for initial delivery but…
Good service for initial delivery but had to return for different size still waiting for replacements two weeks later.
24. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Tracy
Returns are processed within 14 working days of receipt of your parcel, and as we have just had an extended Easter break that would account for the delay. The returns team are working hard to catch up and you should receive your replacement soon.
Great workout through dance
The dance class run by Hayley Anderson is well organised, starts on time and is well attended. The class is great fun and a good workout commensurate for the varied age range of the attendees.
1. huhtikuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for your review but I think you may have sent this to the wrong company as we are dancewear suppliers.
Service was good arriving before the…
Service was good arriving before the estimated delivery date.The shoes fit perfectly and were good value for money. Several people remarked how nice they were. Well done.
31. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Christine
Thank you for the review. We love to hear that we have exceeded expectations. Enjoy your shoes!
When my shoes came they were too small
When my shoes came they were too small, but the refund/exchange process was easy and my query was answered promptly and politely.
7. helmikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Marsha
Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.
Always been reliable
Dance Direct has always been reliable. Great service including stock, communication and quick order dispatch. Will always be a go to for dance items.
6. tammikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Hannah
Thank you for the 5 stars it makes our day when we hear positive comments. We look forward to being your supplier of choice for many years to come.
Trustworthy good quality products to…
Trustworthy good quality products to suit all budgets.
6. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.
Two leotards both frayed after one…
Two leotards both frayed after one wear. When raised with the team. 1st leotard was replaced, second told they would ‘look into it’.
19. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Coleen
I am sorry you are not happy with our service. I can see the replacement we sent to you in February but cannot see any further correspondence about the 2nd leotard. Please can you contact hello@dancedirect.com so they can resolve this issue.
My experience purchasing from Dance Direct was truly amazing
My experience purchasing from Dance Direct was that the shoes that I ordered from them seem them awhile before I purchase them and then after along deliberation and eventually go the salsa dancing shoes I required. The shoe was despatched and received timely in the estimated time and it fits well may I say. Happily dancing away in my new dancing shoes I would highly recommend the site with there professional and fast service to deliver.
31. joulukuuta 2025
Vastaus yritykseltä Dance Direct
Dear Keisha
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. Keep enjoying your Salsa dancing.
Returned shoes as far too small and not…
Returned shoes as far too small and not a word from anyone about refund or exchange
16. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Joanna
We process returns within 14 working days of the receipt of your parcel. Please check the tracking details on your return and if we are outside of that please email us at hello@dancedirect.com . One of the team will then investigate further.
The return service is not working
The return service is not working. The pictures can confuse you, as you'll see on picture more, than you'll get.
28. helmikuuta 2026
Vastaus yritykseltä Dance Direct
Dear Hanna
Please can you send an email to hello@dancedirect.com explaining the problem you have and one of the team will be only too happy to help.
Quick response & customer service.
27. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Beryl
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service. We look forward to being your supplier of choice.
Vastaus yritykseltä Dance Direct
Dear Carol
Thank you for the review. We are so pleased that you are happy with the website and that your order was sent so quickly. We look forward to many more orders from you!
Great service and good quality product
Easy to order and great delivery service. Also great quality of products. Thank you
18. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Joanna
Thank you for the review. We are so pleased that you are happy with the website and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection. We look forward to being your supplier of choice in the future.
Vastaus yritykseltä Dance Direct
Dear Wendy
Thank you for the lovely review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.
Needed tap shoes urgently and they were…
Needed tap shoes urgently and they were sent out quickly and ready in time for an exam
23. maaliskuuta 2026
Vastaus yritykseltä Dance Direct
Dear Diane
Thank you for your review. It is good to hear your order arrived promptly in time for the exam. I hope all went well.
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