We have used this company several times and have recommended to friends and family whom have also used. It’s a really good company that offer great products. Delivery takes approximately 2 weeks. If t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The product is of great quality and when it was delayed in transit the customer service team were immediately in touch to let me know. The only reason I've given 4 stars and not 5 is that the courier... Näytä lisää
Yritys on vastannut
Ordered blinds in June. Received late, missing wall mounts & blinds wrong width. 'Resolution Team' absolutely useless, don't believe bits missing and making up ridiculous reasons why blinds are not ri... Näytä lisää
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I have ordered several items previously & have always been impressed by the quality of the products. They are not cheap but you definitely get what you pay for. This latest cover was produced & del... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Buy Online Outdoor Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Covers And All. Free Shipping Also Available. Shop Now
Yhteystiedot
Yhdysvallat
- coversandall.co.uk
3,7
Keskitasoinen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Terrible customer service
ordered two custom covers for a van conversion. I waited 10 past the expected delivery date. Once I contacted the "live Agent" chat, I was told 5-7 working days. waited again and nothing happened. This happened 3 times. same answer and they also refused to give me a phone number to contact.
I then searched the contact number after almost 3 months of waiting. They assured me it would be dispatched. after pore false deadlines. when it was dispatched the delivery address only had my town and country. GREAT! I then had to chase UPS and get this changed.
Honestly, spend some extra money and go else where. save yourself the headache.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Barney, we sincerely apologize for the inconvenience caused. Our team has reached out to you and has offered a refund. We hope the issue is now resolved.
Seams are not waterproof
Whilst my customer cut chair and table cover fits very well I am very disappointed to find that the seams are not waterproof which rather defeats the purpose as my furniture is wet after each rainfall
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hello Alan, we are sorry to learn about your disappointment. We do offer waterproof materials; however, due to the manufacturing and stitching process, our covers are water-resistant and cannot be guaranteed to be 100% waterproof. This information is also mentioned on our website for our customers' reference.
However, we sincerely appreciate your feedback and will certainly take it into consideration as we continue working to improve our customer experience.
Great covers especially if you need it…
Great covers especially if you need it made to measure.. expensive but sometimes it’s absolutely worth it.. no fading .. heavy so won’t blow off totally waterproof. We have brought two covers now fast delivery. 🌟 🌟🌟🌟🌟
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great experience!
From the ease of ordering on the website to the production and speed of delivery, excellent!
The webchat was a great experience with first hand knowledge of the product dealt with speed and politeness.
When my cushion covers arrived they fitted perfectly and are great quality.
Thank you!
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Steve! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivery a bit long winded but very…
Delivery a bit long winded but very pleased at my purchase . Well wrapped and looks a good robust quality cover....hopefully lasts a long time....
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Geoff! We are delighted to hear that you are pleased with our product. However, we will surely consider your feedback regarding the delivery to improve the customer experience. Your satisfaction is our top priority.
If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help and ensure your experience with us remains positive!
Be careful on sizing
Be careful on sizing. Having read the terms I knew that there could be variations in measurements but what I was sent was around 5cm too small in length so useless to me. I sent the video evidence which was not accepted. I sent further evidence which I thought was pretty clear. They now won’t reply to my emails.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hello Francesca, we are sorry for the inconvenience caused to you. The order was processed according to the dimensions provided at the time of purchase, with the standard 0 to -1" size variance for a better fit and finish. This size variance is mentioned on our website for customers' reference.
Based on the video you shared, if you measure the cover from seam to seam without any creases, you should receive the ordered measurements within the standard size variance.
We empathize with your situation. Unfortunately, based on the latest evidence you have shared, we are unable to identify any error on our end. If you have any other concerns, please feel free to contact us.
Excellent matériel
Excellent matériel. Fits like a glove. Delivered a couple of days early.
Looks good on our patio and will protect our fire pit from all weather and birds.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Eric! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Disgraceful
Please do not order from this company I order an item 2 weeks ago with delivery stating 5 working days
Requested a refund because the product still hadn’t been shipped then by some miracle it’s in transit and cannot have a refund
Absolutely disgraceful
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Kerry, we sincerely apologize for the inconvenience caused. As per the latest update, we have processed a full refund for the order. We hope the issue is now resolved. Should you require further assistance, please do not hesitate to contact us.
Ordered in April, not here in August
Ordered at the beginning of April, almost August and still nothing. Delivery date keeps getting pushed back and back and back. I would never have ordered had I known it was going to take this long. Don't waste your money, order from someone reputable
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
We're sorry to hear about your experience and sincerely apologise for the delay. We'd like the opportunity to investigate this further and assist you. Please contact us at reviews@groupbayport.com with your order number and a brief description of the issue, and our team will review your case and work towards a resolution as quickly as possible.
I ordered a custom sun shade from this…
I ordered a custom sun shade from this company. It arrived at a significantly smaller size than the measurements I submitted. Despite paying for the extra insurance in case of mistakes, several months later I am still trying to get them to re-make the shade. Their customer service team repeatedly ask me for measurements and pictures which I have sent several times over. And still no sign of a resolution. Meanwhile the summer is nearly over. Very frustrating.
26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Catherine, We’re sorry for the inconvenience caused and for the time taken to get this resolved. The replacement has now been initiated, and an update with the tracking details will be shared as soon as it is dispatched. Your feedback has also been noted and will be taken into consideration.
Avoid ordering from this company
Avoid ordering from this company, I still haven't received my order a month after ordering.
I ordered some tarp on 16th June and I am sitting here on 25th July with my order "still in production". I was told repeatedly it would only be "3-5 more working days" and I still don't have any updates. Communication from Mark at Covers & All has been completely unclear on what the problem is an the timelines to delivery. Avoid avoid avoid.
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Charles, We are sorry for the inconvenience caused. As per our records, your concern has been addressed via email. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Covers & All exceeded my expectations!
Covers & All exceeded my expectations!
I ordered a custom cover for my laser machine at work, and the whole experience was excellent from start to finish. I supplied them with my drawings, and their team came back to me a few times with questions to make sure every detail was correct. Their communication was professional, and once I replied, everything moved along smoothly.
The finished cover is perfect-it’s extremely well made, fits my machine exactly, and they even printed my logo on the side just as I requested.
I’m giving them 5 stars only because Trustpilot doesn’t let me give them 6!
I highly recommend Covers & All to anyone looking for a high-quality custom cover. I’ll definitely be coming back if I need another one.
Thank you!
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi David, Thank you so much for your wonderful review! We're thrilled to hear that your custom cover exceeded your expectations and that our team was able to ensure every detail was just right. It's especially rewarding to know the fit, quality, and logo printing met your expectations. Your recommendation and kind words mean a great deal to us, and we truly appreciate your trust. We look forward to creating another custom cover for you in the future!
Excellent workmanship and customer…
Excellent workmanship and customer service, however delivery time was 2 weeks after the original estimate.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Jan, thank you for your kind words! We're delighted to hear that you were pleased with the workmanship and customer service. We sincerely apologize for the delay in delivery and appreciate your patience and understanding. Your feedback means a great deal to us, and we look forward to serving you again.
Where is it????
I haven’t yet received the covers so can’t yet comment on the quality. However the delivery times they quote are completely unrealistic. They quoted 13/07 for delivery. I have chased a couple of times and I just get a standard apology email saying there is a backlog. I think they are a US company (judging by the ‘apologize’ spellings (which I’ve seen a lot)! However the covers are made in India. To be honest I’m worried because this has cost me £320 and I still don’t have them after placing my order on 29 June! UPDATE: Finally received this on 28 July (just over two weeks late). Cover fits well and looks good and sturdy. I was also paid 15% of the purchase price back as an apology. So they need to sort out their delivery promises to more believable timescale, but I’m happy with the product
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Debbie, We sincerely apologize for the inconvenience caused to you. As per the latest update, our team has processed a 15% refund for the order. We hope the issue is now resolved. Should you require further assistance, please do not hesitate to contact us.
My new car has quite a small back seat…
My new car has quite a small back seat which is a little oddly shaped so it was great to get a custom fit cover which fits well. It took a few emails to confirm the dimensions which delayed the delivery a bit but worth the wait to get something that fits well
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Thank you for your thoughtful feedback, Fiona! We're delighted to hear that the custom-fit cover fits your car well and was worth the wait. We appreciate your patience during the measurement confirmation process, as it helps us ensure the best possible fit. Thank you for choosing us, and we hope you enjoy your new cover for years to come!
Don't waste your time/money
They simply will not get anywhere near your expected delivery date.
Ordered 30th June. Expected delivery date was originally 13th July. Then it got moved to 17th July, still waiting for my order to even be dispatched (19th July today).
Won't be ordering from this company again, it appears they arent a UK based company either.
19. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Thank you for your feedback, Steve. We're sincerely sorry to hear about your experience. We'd like the opportunity to investigate this further. Please email us at reviews@groupbayport.com with your order number and a brief description of the issue, and our team will review your case and get back to you as soon as possible.
Disgraceful customer service!
We ordered covers for our roof windows on 1st July, today is 19th July. Last week on 11th we chased and were told they had been dispatched. Today we chased again and were told they were still in production! Clearly they have no idea where our order is but have our money! Absolutely disgusting customer service!
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hello Tracey, we are sorry for the inconvenience caused to you. Unfortunately, we were unable to locate your order details. Could you please email us at reviews@groupbayport.com with your order number and concern? This will help us verify the details and assist you more effectively.
Placed my order for replacement covers…
Placed my order for replacement covers for outside. Brilliant both fit and quality. I think they are very well made the fit was perfect and the price was great. They arrived in good time I’m really impressed and will definitely use again. Thank you for great product and service.
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Thank you for your wonderful feedback, Paulette! We're delighted to hear that you're happy with the fit, quality, value, and timely delivery of your replacement covers. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
Quality is excellent of both fittings…
Quality is excellent of both fittings and blind. Elongated screw holes on end pieces make fitting and adjusting the roller really easy. Didn’t realise you could see out during the day, whilst the sun is kept out.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Thank you for your wonderful feedback! We're delighted to hear you're impressed with the quality of both the fittings and the blind, and that the installation was made easier by the elongated screw holes. It's also great to know you're enjoying the daytime visibility while still keeping the sun out. We truly appreciate your support and hope you continue to enjoy your purchase!
Placed an order given a delivery date…
Placed an order given a delivery date of 20 July on 18th July still in production.
Seems I got the usual excuse of high order volume -That’s not my problem.
Now after expressing my displeasure they are going to escalate to the respective team who will get back to me within 6 hours ? On a SATURDAY to be continued
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
We are sorry for the inconvenience caused to you. As per your request, we have processed a full refund for your order. Depending on your bank's processing time, the refunded amount may take up to 7 business days to reflect in your account.
We truly appreciate your feedback and will certainly take it into consideration as we continue working to improve our customer experience.
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