We have used this company several times and have recommended to friends and family whom have also used. It’s a really good company that offer great products. Delivery takes approximately 2 weeks. If t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The product is of great quality and when it was delayed in transit the customer service team were immediately in touch to let me know. The only reason I've given 4 stars and not 5 is that the courier... Näytä lisää
Yritys on vastannut
Ordered blinds in June. Received late, missing wall mounts & blinds wrong width. 'Resolution Team' absolutely useless, don't believe bits missing and making up ridiculous reasons why blinds are not ri... Näytä lisää
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I have ordered several items previously & have always been impressed by the quality of the products. They are not cheap but you definitely get what you pay for. This latest cover was produced & del... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Buy Online Outdoor Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Covers And All. Free Shipping Also Available. Shop Now
Yhteystiedot
Yhdysvallat
- coversandall.co.uk
3,7
Keskitasoinen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My covers fit like a glove, perfect.
I am absolutely delighted with my purchase.
I have purchased from this company approx 3-4years ago for covers for my patio furniture and they have been fantastic. Totally weatherproof meaning that I can leave all my cushions out over summer without having to put them away everyday. The covers keep everything thing dry and protected from the sun.
I have just purchased a cover for a sunlounger and I know it will do the job.
I totally recommend this company. The quality is excellent and a good fast delivery time. First class.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Denise, we’re delighted to hear that your covers fit perfectly and have continued to protect your patio furniture so well over the years. It’s wonderful to know that your previous covers have kept your cushions dry and protected from the sun, and that you felt confident returning to us for your sunlounger cover. We truly appreciate your continued trust, recommendation, and kind words about the quality and delivery.
Great customer service experience
Great customer service experience, easy to work with , product is and workmanship is outstanding, l will be placing another new order soon. This will be my third order and the covers still look like new, and they have seen some extreme weather where we stay.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Turp patio side panels
We ordered turp patio side panels, made to order, very happy with the product, sturdy, good quality, made a huge difference keeping the cool breeze away in the evenings maintaining the good view as the turp is clear and only slightly creased so barely noticeable. It will do a great job in the winter too, protecting patio furniture from elements. Very happy with this purchase, will be ordering more for another patio
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Maya! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Watch out for this company
The whole episode and experience was a nightmare from start to finish, there was nothing good about it and then when I did cancel the order after 1 month of backwards and forwards they did not provide a refund straightaway.
There online platform is designed to be easy to order but impossbile to use once order has been placed and you have issues.
Steer clear of this company.
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Llyod, We sincerely apologize for the experience you had with your order and for the delays, communication issues, and difficulties you encountered throughout the process. We understand your concerns and regret that we fell short of the service you expected. Your feedback regarding the ordering platform and post-order support has been noted and will be reviewed internally.
It was quite easy to order and fast…
It was quite easy to order and fast delivery, haven't put it up yet .
18. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Mark! We are delighted to hear that you are pleased with our ordering process and delivery timeline. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great communication
Great communication, well made product. Not the cheapest, but quality costs.
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Stuart! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent custom made BBQ cover for our…
Excellent custom made cover for our BBQ. We ordered a bbq cover which would be a waterproof material with fixings, although expensive it is worth it. We added the ‘Assurance Plus’ in our order (well worth it). Take note when ordering as state would be made with a 4” leeway on measurements. In our case this leeway made the cover too saggy and long dragging on the ground. As we had paid the Assurance Plus, the communication back and forth with Simran Shah to get a replacement one made with much less leeway was excellent. The replacement bbq cover now fits and looks just right on our BBQ. Both parcels had arrived securely wrapped and easily tracked. Well done Covers&all and especially to Simran Shah with the communication making sure the replacement would be correct ⭐️
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Pauline, Thank you for your detailed and thoughtful review! We’re delighted to hear that your replacement BBQ cover now fits perfectly and that you were pleased with the quality, packaging, tracking, and overall service.
We’re especially pleased that Simran was able to assist you throughout the replacement process and ensure the new cover met your requirements. We truly appreciate your patience, kind words, and recommendation of our Assurance Plus service.
Be very careful. ! Easy to get it so wrong !
Initially I really struggled with ordering on the web site..and ended up buying just the cushion covers and not the cushion inserts.
So be very careful and make sure you order exactly what you want.
Then I placed a second order for the cushion inserts ...
Got an email to say they had been delivered which was not the case.
This started another saga!
Dealing with their AI customer service bot was an absolute nightmare.
It turned out that DPD had delivered to another house in my street..and no card through my letterbox.
I am reasonably happy with the end product.
Size of cushion did not exactly match the covers..but we managed a work around.
Personally I would not buy from this company again as it was a massive saga from start to finish compounded by DPD getting it totally wrong.
With the benefit of hindsight I should have just returned the original covers and got a refund....I literally wasted hours and hours on the cushions for four outside chairs!!!!
Which by the time it was all sorted I had missed half the summer...
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hello David, we sincerely apologize for the confusion and inconvenience caused to you. We are glad to know that you are satisfied with the product delivered and that it will work for you. However, we will certainly consider all your feedback as we work to improve the customer experience.
Easy to Oder what I needed promptly…
Easy to Oder what I needed promptly made and delivered
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Thank you for your feedback, Roy! We’re glad you found the ordering process easy and were pleased with the prompt production and delivery. We appreciate your support!
Still waiting for my cover
Still waiting for my cover. Website says 2 weeks and after chasing I am told it is nearly double that due to a backlog. Meanwhile, my beautiful sofas are being messed on by birds. They don’t bother to reply when you fill in the contact form. You speak via chat, they make false promises to get back to you. So customer service is absolutely rubbish. If I’ve known it would take this long. I would’ve picked another cover supplier.
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hello Jo, we sincerely apologize for the delay with your order. Could you please share your order number and concern with us at reviews@groupbayport.com so that we can verify the details and assist you further?
Quality service and quality product
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Thank you for your kind feedback, Brian! We’re pleased to hear you’re happy with both our service and product quality. We truly appreciate your support!
After reading reviews on here
After reading reviews on here, I was a bit skeptical.
However my experience with this company has really been positive. I made some mistakes with my order, gave customer service a call and Dennis Varghese from Customer Communications was able to quickly help amend my order.
The cover arrived in around 2 weeks after the order's been placed and the quality was good!
Thank you very much.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Dear Customer, We’re delighted to hear that your overall experience was positive and that Dennis was able to quickly assist you with correcting your order.
It’s wonderful to know that your cover arrived within around two weeks and that you were pleased with the quality. We truly appreciate you giving us the opportunity to serve you and for taking the time to share your feedback. We look forward to serving you again!
3stars given not for the goods or…
3stars given not for the goods or ordering process but for resolving our order issues across 2 orders resulting in over 20 emails and persistence from us to get resolved
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Anne, Thank you for sharing your feedback. We sincerely apologize for the extended communication and the effort you had to put in to have the issues across both orders resolved. We’re glad to know your concerns were ultimately addressed, but we understand that the process should have been much smoother.
If you require any further assistance, please email us at reviews@groupbayport.com with your order details. Our team will be happy to review and assist you further. We truly appreciate your patience and the opportunity to improve your experience.
Abysmal service
Update: 21/08
I was asked to contact the main company and did so providing as asked a video and photos of the packaging and labels. Got an email saying yes we’ll replace it, but alas today got another to say they’d reviewed video and saw nothing wrong with the item despite my countless emails photos and the original drawings they sent of a rectangle. Obviously I’ve gone through the looking glass here and the laws of geometry have changed, or somewhere in a different time zone a parallelogram is in fact a rectangle and I’m completely wrong. Either way communication with this lot is Kafkaesque.
Apart from having to wait over a month for it to be delivered because it was ‘in production’ it then was the wrong shape. Despite approving drawings of a rectangle it turned up as a parallelogram shape. To add insult to injury customer service is glacially slow and they seem to interpret my complaint and photos as an issue about wrinkles. If they read emails I suspect my frustration would be slightly less, but not much.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Dear Customer, We sincerely apologize for the production delay, the incorrect shape, and the difficulties you’ve experienced with our customer service. We understand your concerns and would like to review this properly.
Please email us at reviews@groupbayport.com with your order number and the relevant photos/details so our team can investigate the issue and assist you with an appropriate resolution.
We apologize again for the inconvenience and appreciate the opportunity to make this right.
Product arrived on time and was perfect…
Product arrived on time and was perfect for the job
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Keith! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The outdoor furniture cover arrived…
The outdoor furniture cover arrived earlier than expected, excellent quality and does exactly what we need it for.
Will use again as they are excellent with the measurements and finish
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Simon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order / verify details
Easy to order / verify details. However whilst good quality cover the standard opening for access to the seat belts is too small.
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Don! We are delighted to hear that you are pleased with our product and ordering process. However, we will certainly consider your feedback regarding the seat belt opening.
If you have any further questions or need any assistance in the future, please don’t hesitate to reach out. We’re always here to help and ensure your experience with us remains positive!
Great quality of items,service and communication
Very pleased with the quality of items, service & communication! I ordered two custom sized bags, it was easy to use the website and the communication was excellent. Plus great delivery time and good quality items delivered.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hey Lynn! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Canvas pergola sun and rain shade.
Excellent quality product, striaght forward web site and very good quick delivery service.
Purpuse make for our pergola.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Dear Customer, Thank you for your wonderful feedback! We're delighted to hear that you're pleased with the quality of the product, found our website easy to use, and were happy with the quick delivery.
We're glad the product was perfect for your pergola. Thank you for choosing us, and we look forward to serving you again!
Great quality
Great quality, perfect sizing, timely delivery. Well done and thank you.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Covers&all
Hi Keith, Thank you for your wonderful feedback! We're delighted to hear that you were pleased with the quality, perfect fit, and timely delivery.
We truly appreciate your support. Thank you for choosing us, and we look forward to serving you again!
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