A new engineer for this years annual inspection/service of fire extinguishers. Lee was very professional, knowledgeable and thorough. He was also pleasant to deal with which is important when you have... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We have been with Chubb for years; they offer a great service from the 24/7 monitoring to the bi-annual fire/intruder alarm service visits and everything in between. The engineers are knowledgeable, p... Näytä lisää
Yritys on vastannut
Have had an alarm for many years and over the last few Chubb have been our provider Easy communication to setup appointments Contact advising ETA Discussed alarm check and options throughout visi... Näytä lisää
Yritys on vastannut
The engineer arrived within the time window was polite and tidy. He hot on eith the job in hand snd dud what ever was required. On completeimg the job he explained fully in language i understood ehat... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Turvajärjestelmien asennus
- Palohälytintoimittaja
- Palotorjuntalaitteisto
- Turvalaitteiden myynti
- Turvallisuuspalvelu
Yrityksen kirjoittama
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Yhteystiedot
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Yhdistynyt kuningaskunta
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Chubb is the best
Quick service very obliging efficient and cheerful a great company
5. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Olwyne,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Have been with Chubb for many years
Have been with Chubb for many years. Quality service especially needing an engineer, always available
Would highly recommend
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Notified me when he was on his way
Notified me when he was on his way. Polite and efficient answered my questions good experience.
2. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Patricia,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Margaret,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Jean,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Fabio knows what he’s doing
Fabio knows what he’s doing. I always ask for him no other engineer.
2. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Samer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Always very dependable,
but I wish their basic rates were lower than they are now. There isn't an obvious reason for the current inspection cost and we have a very compact system within a comparatively small area - so that accentuates the issue.
4. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear GHJ,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service. Your feedback is valuable to us, and
If you have any further comments or would like to speak to a member of our team, please reach out to us at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
You refuse to answer the phone and cut…
You refuse to answer the phone and cut me off, so I can't test the fire alarm.
2. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear John Terry,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Jane,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chris was communicative
Chris was communicative, flexible and very effective at sorting out our needs
9. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Mark,
Thank you for your wonderful review for Chris! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear James,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
John Olley is always reliable and…
John Olley is always reliable and helpful as well as being friendly.
9. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Clive,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
James Provides good and friendly…
James Provides good and friendly service. Is very knowledgeable and knows the requirements of the industry.
2. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for James! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Craig is an excellent engineer
Craig is an excellent engineer! he has been coming to us at Applied Photophysics for years and is always very polite, friendly and knowledgeable.
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Kevin,
Thank you for your wonderful review for Craig! We are thrilled to hear about your positive experiences with our engineer and the seamless service that you have received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very knowledgeable and professional…
Very knowledgeable and professional approach
Respectful
Immensely helpful
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Ruth,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Helpful,and clear information.Engineer…
Helpful,and clear information.Engineer rung within an hour and on site an hour later.Very good service.
29. elokuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Benjamin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Swift reply
The person on support understood the problem and advised an engineer will call within 4 hours. The engineer (Damon?) allowed me to call him back once I was on site. He called me fairly soon after I had logged my call.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
As Always Great Service from Grant!!
28. elokuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Fantastic service from the lady on the…
Fantastic service from the lady on the phone today, she solved my query fast and efficiently.
Very polite and helpful, nothing was a trouble for her. This is the way customer service should be, more businesses need to take note!
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chubb Fire & Security UK
Dear Oliver,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Technician Simon McLeod responded…
Technician Simon McLeod responded quickly to alarm activation, identified the problem and set about fixing the problem.
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Ian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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