A new engineer for this years annual inspection/service of fire extinguishers. Lee was very professional, knowledgeable and thorough. He was also pleasant to deal with which is important when you have... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We have been with Chubb for years; they offer a great service from the 24/7 monitoring to the bi-annual fire/intruder alarm service visits and everything in between. The engineers are knowledgeable, p... Näytä lisää
Yritys on vastannut
Have had an alarm for many years and over the last few Chubb have been our provider Easy communication to setup appointments Contact advising ETA Discussed alarm check and options throughout visi... Näytä lisää
Yritys on vastannut
The engineer arrived within the time window was polite and tidy. He hot on eith the job in hand snd dud what ever was required. On completeimg the job he explained fully in language i understood ehat... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Turvajärjestelmien asennus
- Palohälytintoimittaja
- Palotorjuntalaitteisto
- Turvalaitteiden myynti
- Turvallisuuspalvelu
Yrityksen kirjoittama
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Yhteystiedot
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Yhdistynyt kuningaskunta
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Chubb Fire & Security UK
Dear Lol,
We are delighted to hear such positive feedback! Your recommendation means a lot to us.
We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Timekeeping.
The service engineer was on time and very friendly. He was also helpful.
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear David,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Clare,
We are delighted to hear such positive feedback for our engineers! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Happy Craig the engineer ......
Craig the engineer came out quickly and was happy and polite fitting us into his schedule no problem.
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Martel,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer helpful but............
Engineer was helpful but then asked if he could use the skip in our yard to dump a box of DVA equipment which we declined - for a nationwide company I would have expected that Chubb should have their own facilities and procedures for disposing of waste generated from their works and surprised that they had attempted to pass on disposal costs to a client.
3. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Alison,
We are very sorry to hear about the issues you faced with the unprofessional behaviour of our engineer. This is not reflective of our service standards.
Your feedback is valuable to us, and we will use it to improve our processess. If you have any further comments or would like to discuss this with a member of our team, please feel free to contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Sincerely,
The Chubb Fire and Security Team
A security must have.
When contacting Chubb for my security systems annual service, I found the staff very helpful. On the day of the service, the engineer was helpful and friendly.
3. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Lynda,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
quick and efficient
3. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Colin,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer was extremely helpful with me…
Engineer was extremely helpful with me being new to site A+
3. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Carol,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent Engineer Service
Engineer was excellent dealt with the issue on a timely manner - only issue is the Belfast office now not being able to connect to engineers or put you through to one - has to be done centrally
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Lesley-Ann,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Ashad Hussain, great Work always, thank you very much for what you do,l
Ashad, is always professional and happy to go the extra mile, leaving no stone unturned till the issues are resolved!
5 stars for sure, only the best!
Many thanks always!
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Flo,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Are not interested in your business
The guys who do the front line work are fine - generally professional, polite, etc. We have an excellent relation with Carl Blower who is superb - keeps in touch, calls ahead, books in, etc. No issues there at all.
The back office is completely useless. An absolute waste of time. We are literally handing them business on a plate and they are not interested. You just spend your time chasing and chasing, then finding an account manager who might just be interested enough to respond to your inquiry. If it wasn't for the fact we had a national agreement with Chubb (and the fact we like Carl), I wouldn't use them. I'd go with a local company who shows an interest.
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear James,
Thank you for sharing your experience. We are thrilled to hear about your positive experience with our team and the seamless service received from our engineer.
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Rob Nicholls the engineer was extremely…
Rob Nicholls the engineer was extremely helpful
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The interaction and service with the…
The interaction and service with the Chubb representative . Also the advice on different issues concerning the equipment.
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great customer service
Person booking my appointment was extremely friendly and helpful
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chubb Fire & Security UK
Dear Julian,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Colin,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb is the best
Quick service very obliging efficient and cheerful a great company
5. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Olwyne,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Have been with Chubb for many years
Have been with Chubb for many years. Quality service especially needing an engineer, always available
Would highly recommend
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Notified me when he was on his way
Notified me when he was on his way. Polite and efficient answered my questions good experience.
2. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Patricia,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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