Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Cashstar is Scam. They don't tell you that they'll charge an extra $20 just to mail you a gift card. Bonus card expired quickly ... couldn't use it. Never use Cashstar. Better to pick up a gift c... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

J'ai acheté une ecarte PlayStation de 100 euros, j'ai reçu un mail de confirmation de paiement, ensuite un mail me disant que la commande ne peut pas être traité et que j'allais être remboursé. J'a... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Bought roblox giftcards first one went fine, second & third one didnt get through, "payment declined". Took my money and didnt receive a refund or an actual reason why it didn't work. Reading the ot... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Totally scam, bought robux but didnt get them. Asked for help, wrote to client service and they said that they cant do anything, company doesnt help to find the solution. Dont buy any gift card, this... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Yrityspalvelut

Erilaisten ulkoisten lähteiden tuottama tieto

CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.


Yhteystiedot

1,2

Huono

TrustScore 1/5 tähteä

759 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Money held hostage and ignored by customer support

Their PlayStation gift card service was not working: when I tried to pay, I got an error saying the payment had been refused. I tried four times using two different payment methods, thinking that my payments were BEING REFUSED as the error told me. In reality CashStar has actually reserved money on my credit card and paypal account for gift cards I will never receive (and don't want anymore, CashStar I want you to cancel the pending charges).

The worst part though is how this situation was handled by CashStar.

First of all, CashStar customer support is only reachable by submitting a form on their platform (from the Netherlands at least). There is no phone number, e-mail or chat option. You don't even get a confirmation e-mail when you submit the form.

Second, they just simply do not respond. I have not received any kind of reaction to my two messages. I think they are just letting the pending charges expire, which means I am missing 4x 60 euros of spendable income for as long as that takes. Incredibly LAZY handling of this problem. The least you can do is send me a message informing me and CashStar is either too lazy or too incompetent to manage even that.

I will never buy a PlayStation gift card again as long as CashStar is the company handling them. Or any other giftcard managed by CashStar.

12. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Anoniem,

Thank you for sharing your feedback. We’re sorry to hear about your experience with your PlayStation gift card purchase attempts and the difficulty reaching our support team. To assist you further, please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request more information so we can look into this matter directly.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 08/12/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.

Maurice V.
CashStar Team.

Saanut 1/5 tähteä

I made an order of $449 gift card and…

I made an order 8/3 of $449 gift card and said unable to process order, it’s been a week and still no refund from them.
My order number #CNPZD7R9TA4. RESOLVE THIS NON SENSE

Update: I received my refund today 8/9

2. elokuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Nataly,

Thank you for sharing your feedback. We’re sorry to hear about the issue with your order and the delay in receiving your refund. We’d like to look into this further. Please check for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request additional details so we can assist you directly.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 08/09/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

Saanut 1/5 tähteä

❌ Terrible Service – Money Taken, No Gift Card Received!

I purchased a gift card through CashStar and the amount was immediately deducted from my bank account. However, I received a message saying: "Unable to process your order", and I never received the gift card or any clear explanation.

I tried to contact their customer support, but got no response. There’s no proper way to track the order status, and the lack of communication is extremely frustrating.

This is completely unprofessional and unacceptable. A company handling digital payments should have a much better system in place to protect customers and respond to issues.

I do not recommend using CashStar at all. If I don’t get a resolution soon, I will dispute the charge with my bank.

⚠️ Please be careful — avoid using this service until they fix these major problems and start respecting customer trust.

6. elokuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello,

Thank you for sharing your review. We're very sorry to hear about your experience with your gift card order, including the charge to your account, the error message you received, and the difficulty reaching our support team. We understand how frustrating this must be and take your concerns seriously. To better assist you, we’ve requested more information via an email from noreply.notifications@trustpilot.com. Once we receive your details, we’ll gladly look into this further and work toward a resolution. We truly appreciate your patience and the opportunity to make things right.

Warm Regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 08/10/2025:**

Hello, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

Saanut 3/5 tähteä

I would highly appreciate it if i can…

I would highly appreciate it if i can get a refund i brought a 150 roblox card on the site
And haven’t received a code and it’s been hrs

Still waiting for a refund or a code for what i paid for my order number CNPZD7R8XPB

I got my refund back after two days thank you so i will give it 3 stars im aware now that i won’t just go purchasing without reading reviews first

2. elokuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello there,

Thank you for your review, and we're sorry to hear you haven't received your Roblox gift card. We understand how important timely delivery is and want to make this right. Please check for a message from noreply.notifications@trustpilot.com, as we've reached out to request more information so we can look into your order and assist you further.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 08/07/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

Saanut 2/5 tähteä

Payment Rejected

Huge risk of payment declining and not refunding you for a 1-2 week period - approach with caution!

As someone residing in the US with multiple different US based payment methods, every single one of them was declined. Rather than receive help from support, you'll simply be shooed off and told they have no details and to just buy a physical plastic card elsewhere. Their "response" to this review was just the exact same copy-pasted message, only from a different name. I have never experienced as awful of service as I have with CashStar and recommend nobody to purchase from them unless they get their act together - 2 stars only because they don't outright take your money and refuse to give it back.

They don't seem to want to provide the customer service at all, so why should you do business with them? What is going on in this company?

3. elokuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Ryan,

Thank you for your feedback. We're sorry to hear about the trouble you experienced with payment processing and that your concerns weren’t resolved to your satisfaction. This is not the experience we want for our customers. To better assist you, please check for an email from noreply.notifications@trustpilot.com—we’ve reached out to request more information so we can look into this further.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 08/07/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

Saanut 1/5 tähteä

Been given a Morrisons giftcard from…

Been given a Morrisons giftcard from Tameside council through my sons school for dinners through the summer holidays, the link provided just says page not found and to call a premium number which I can’t do. Can’t contact school as it’s the 6 weeks holidays, Morrisons said they can’t help! Useless!

3. elokuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Dear Angela,

Thank you for sharing your experience with us. We’re truly sorry to hear that you’ve been unable to access your Morrisons gift card and understand how frustrating it must be—especially during the school holidays when it’s harder to find support. We’ve requested further information via an email from noreply.notifications@trustpilot.com so we can look into this and assist you directly. Please know we’re here to help resolve this as quickly as possible.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 08/04/2025:**

Hello Angela, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Saanut 1/5 tähteä

Tried to purchase gift cards on…

Tried to purchase gift cards on multiple websites for a friends birthday: Starbucks Sephora Lululemon Cactus club and all payments were declined. I ensured billing info was correct and used multiple payment methods. Nothing works. It’s a shame that every business uses Cashstar

31. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Melissa,

Thank you for sharing your experience. We’re sorry to hear about the trouble you had completing your gift card purchases across multiple sites. We’d like to learn more and help resolve this issue. Please check for a message from noreply.notifications@trustpilot.com—we’ve sent a request for additional information so we can assist you directly.

Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 08/05/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.

Maurice V.
CashStar Team.

Saanut 1/5 tähteä

Scam, didn't get 60€ gift card

Bought a roblox 60€ card, everything worked etc etc but didn't get the email to redeem it. Contacted support, and never got an answer.

Edit: got an answer, but they just say the order has not been processed; though on the site, it says it has been processed successfully, and the gift card is there. Though there is no way to claim in, because I need a mail to arrive, BUT IT DIDN'T

31. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Porcello,

Thank you for bringing this to our attention. We’re sorry to hear about the trouble receiving your Roblox gift card email and the confusion regarding your order status. To better assist you, please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to request additional information so we can investigate further and resolve this for you.

Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 08/05/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.

Maurice V.
CashStar Team.

Saanut 1/5 tähteä

Gift card mai ricevuta

Ho acquistato una gift card da 60€
i soldi sono stati scalati, la mail di conferma acquisto è arrivata ma non è mai arrivare la mail con il link.
Dal link trovato nella mail di conferma acquisto ho trovato il modo per accedere a tutte le gift card acquistate ma quella acquistata ieri risulta non attiva infatti esce il messaggio: "eGift cannot be viewed"
Servizio pessimo.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Alessandro, grazie per aver condiviso la sua esperienza. Ci dispiace sapere che ha riscontrato un problema con la visualizzazione della sua gift card da 60€, ricevendo il messaggio "eGift cannot be viewed". Comprendiamo quanto possa essere frustrante e ci scusiamo per il disagio. Per poterla assistere al meglio, le abbiamo inviato un'email da noreply.notifications@trustpilot.com per raccogliere ulteriori informazioni. La invitiamo a controllare la sua casella di posta—vogliamo davvero aiutarla a risolvere questo problema.

Josh R.
CashStar Team.

**AGGIORNAMENTO DA CASHSTAR 08/03/2025:**

Ciao Alessandro, grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.

Cordiali saluti,
Josh R.
Team CashStar

Saanut 1/5 tähteä

Ho acquistato una gift card dal valore…

Ho acquistato una gift card dal valore di 20 euro..non mi e mai arrivata..costato che e un sito davvero poco poco affidabile..da evitare

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Grazie per il suo feedback. Siamo davvero dispiaciuti nel sapere che la gift card da 20 € non le è mai arrivata e comprendiamo la sua frustrazione. Per poterla assistere al meglio, la invitiamo cortesemente a controllare la sua casella email – in particolare eventuali messaggi da noreply.notifications@trustpilot.com – dove le abbiamo richiesto ulteriori informazioni necessarie per esaminare il suo caso. Restiamo a disposizione per risolvere la situazione quanto prima.

Maurice V.
Team CashStar.

**AGGIORNAMENTO DA CASHSTAR 08/05/2025:**
Ci dispiace non essere riusciti a contattarti. Ti abbiamo inviato un'e-mail da noreply.notifications@trustpilot.com chiedendoti i tuoi dati di contatto per poterti assistere ulteriormente, ma non abbiamo ricevuto risposta. Se hai ancora bisogno di assistenza, chiamaci al numero 1-(855) 741-1209; il nostro team ti aiuterà.

Maurice V.
Team Cashstar

Saanut 1/5 tähteä

The worse service that ever had

The worse service that ever had, i tried to buy a gift card yesterday for a birthday that is today, my gift card was unable to be processed from i don't know what reasons and they took $600 from my account , no refund yet.

29. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Ecaterina,

Thank you for sharing your experience. We're sorry to hear about the issue with your gift card order and the concern regarding the charge. We’d like to look into this further and assist you directly. Please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to request more information so we can investigate and help resolve this promptly.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 08/05/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.

Maurice V.
CashStar Team.

Saanut 1/5 tähteä

Bought $10 Robux giftcard but no robux

Bought $10 Robux giftcard and was claimed by the recipient but received nothing but a free hat. Went to the CashStar support page and it says PAGE NOT FOUND. Roblox should not be working with this company. Totally unprofessional. Would give it 0 stars if I can.

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Dear Zoe,

Thank you for sharing your feedback. We're very sorry to hear about your experience with the Robux gift card and the trouble accessing our support page. We understand how frustrating this must have been, especially when the issue wasn't resolved and the support path was unclear. To better assist you, we’ve sent a message via Trustpilot from noreply.notifications@trustpilot.com requesting more details. Please check your inbox when you have a moment—once we receive your information, we’ll do our best to make things right.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 08/03/2025:**

Hello Zoe, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

Saanut 1/5 tähteä

Rivenditore inaffidabile, da evitare

Ho acquistato in data odierna una gift card PlayStation Store da 80€, dopo essere stato reindirizzato al sito CashStar dal sito ufficiale PlayStation Italia.
A distanza di quasi 5 ore dalla ricezione dell'email di conferma elaborazione ordine e l'addebitamento del relativo costo sulla mia carta (le FAQs ufficiali indicano 1 ora come tempo medio di attesa per l'invio della card), non ho ancora ricevuto alcuna comunicazione da CashStar, nonostante abbia aperto due segnalazioni all'assistenza con richiesta di informazioni sullo stato dell'ordine.
Non posso che confermare mio malgrado l'estrema inaffidabilità dell'azienda nel processo di vendita delle gift card, già segnalata nelle innumerevoli recensioni negative precedenti.

29. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Grazie per aver condiviso la sua esperienza. Ci dispiace per il ritardo nella consegna della sua gift card e per le difficoltà riscontrate nel ricevere aggiornamenti sull’ordine. Le assicuriamo che desideriamo risolvere la situazione al più presto. La invitiamo a controllare un messaggio inviato da noreply.notifications@trustpilot.com, dove le abbiamo chiesto ulteriori informazioni per poterla assistere direttamente.

Maurice V.
CashStar Team

**AGGIORNAMENTO DA CASHSTAR 30/07/2025:**

Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.

Maurice V.
Team Cashstar.

Saanut 1/5 tähteä

Bought a $10 Roblox Giftcard

I bought a $10 Roblox Giftcard on the 6th of July 2025, and got charged for it. I then received an email telling me to wait to receive my card then immediately, I got another email saying that my transaction failed although I got charged for it.

I went over and emailed their customer service, writing my issue, order number, email, and amount. A day later, I received the first email that said it is going to take about 72hrs for the cancellation and return of fund to complete.

I had waited 72hrs and didn't receive any payment yet. I emailed them and they took two bloody days to respond with an unnecessary comment again.

I then contacted my financial institution about it and they asked for the website link, amount spent, and an ARN code. I straightly went to email the Roblox Cashstar customer service and they sent "screenshots". There was a big blank after they said here are the screenshots. They're really starting to get on my nerves. I asked for the bloody ARN code and they keep dodging the question.

All I need is the ARN code to be able to get my refund.

I don't recommend buying anything Cashstar and I apologise to people who got scammed by them. Their customer service is VERY BAD: they take forever to respond and deliver you useless responses. Note that I'm not from the US so I cannot contact their phone number. This is what I got to deal with

6. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Helloy Ivo,

Thank you for bringing this to our attention. We’re sorry to hear about the trouble you've experienced and understand how frustrating this must be. We’d like to review your case further and assist you with the information you’re requesting. Please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to request more details so we can follow up directly.

Maurice V.
CashStar Team

**UPDATE FROM CASHSTAR 07/30/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team

Saanut 1/5 tähteä

I bought a Roblox gift card .It says…

I bought a Roblox gift card .It says that I will get it within 24hours I’m still without any code.

26. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello David,

Thank you for your review. We're sorry to hear you haven't received your Roblox gift card code as expected. We’d like to look into this further and help resolve the issue. Please check your inbox for a message from noreply.notifications@trustpilot.com, as we’ve reached out to request more information so we can assist you directly.

Maurice V.
CashStar Team

**UPDATE FROM CASHSTAR 07/30/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.

Maurice V.
CashStar Team

Saanut 1/5 tähteä

I want to cancel my order after having…

I want to cancel my order after having read all of these reviews. I made a purchase of a $25 gift card for a birthday gift. I have been sent nothing. The birthday is tomorrow. How long does it take to send a digital gift card? This is UNNACCEPTABLE.

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Hoze,

Thank you for your review. We're sorry to hear about the delay and understand how important timely delivery is, especially for a birthday gift. We'd like to assist you further with your order—please check for a message from noreply.notifications@trustpilot.com, as we've reached out to request more information so we can help resolve this promptly.

Maurice V.
CashStar Team

**UPDATE FROM CASHSTAR 07/29/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.

Maurice V.
CashStar Team

Saanut 1/5 tähteä

I just bought total $40 robux gift card…

I just bought total $40 robux gift card at July 23 2025. And today when I write this, I still not receive my robux yet. I paid that via PayPal and as I check my transaction history on PayPal it said pending. Now I didn't want the robux, I just want to refund. I have sent email to CashStar but they didn't respond until now.

23. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Goliath,

We're very sorry to hear about the trouble you've had receiving your $40 Robux gift card after purchasing it on July 23, 2025, and we understand how frustrating it must be to still see the PayPal transaction as pending. We also regret that you haven’t received a response to your email — that’s not the experience we want for our customers. We'd like to look into this and help resolve it as quickly as possible. Please check your inbox for a message from noreply.notifications@trustpilot.com so we can securely collect your information and assist you directly.

Warm regards,

Gaby S.
CashStar Team

Saanut 1/5 tähteä

I bought a 200$ PlayStation gift card…

I bought a 200$ PlayStation gift card and they refused it and no refund yet not a single dollars yet, they it would take 1-3 days to get my money its been a week

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Ben,

Thank you for your review. We’re sorry to hear about the delay in receiving your refund and understand how frustrating this must be. To assist you further, please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to request more information so we can look into this promptly.

Maurice V.
CashStar Team

**UPDATE FROM CASHSTAR 07/25/2025:**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team

Saanut 1/5 tähteä

Purchased a 10$ PlayStation gift card…

Purchased a 10$ PlayStation gift card using apple cash. Gift card is nowhere to be found and I would like a refund.

20. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Hello Gage,

Thank you for reaching out and sharing your experience—we’re sorry to hear that you haven’t received your PlayStation gift card after making a purchase with Apple Cash. We understand how concerning it is when a gift card doesn’t arrive as expected, and we want to make this right for you. To assist further, we’ve sent you a message via Trustpilot from noreply.notifications@trustpilot.com. Please check your inbox and respond at your earliest convenience so we can look into the issue and help resolve it as quickly as possible.

Warm regards,

Gaby S.
CashStar Team

Saanut 1/5 tähteä

On m’a pris une carte numérique de 20€…

On m’a pris une carte numérique de 20€ mais je ne l’ai pas reçu, je ne recommande absolument pas

19. heinäkuuta 2025
Oma-aloitteinen arvostelu
CashStar-logo

Vastaus yritykseltä CashStar

Merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que vous n’avez pas reçu votre carte numérique. Nous souhaitons examiner cela de plus près et vous aider à résoudre ce problème. Veuillez vérifier votre boîte de réception pour un message provenant de noreply.notifications@trustpilot.com – nous avons besoin de quelques informations supplémentaires pour vous assister.

Maurice V.
Équipe Cashstar.

**MISE À JOUR DE CASHSTAR DU 22/07/2025** :
Nous sommes désolés de ne pas avoir pu vous contacter. Nous vous avons envoyé un e-mail depuis noreply.notifications@trustpilot.com vous demandant vos coordonnées pour vous aider. Cependant, nous n'avons reçu aucune réponse. Si vous avez encore besoin d'aide, veuillez nous appeler au 1-(855) 741-1209 ; notre équipe se fera un plaisir de vous aider.

Maurice V.
Équipe Cashstar

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