CashStar Arvostelua 759

Vastaus yritykseltä CashStar

1 päivä sitten

Dear Caroline,

We’re sorry to hear about your experience and appreciate you bringing your concerns to our attention. We understand how frustrating unexpected fees, shipping costs, or issues with bonus card expiration can be, and we’d like the opportunity to look into this further and provide clarity. To help us locate your transaction and gather the necessary details to assist you, please check for an email from noreply.notifications@trustpilot.com and respond with the requested information. We’re committed to helping resolve this as quickly as possible and ensuring you have a better experience moving forward.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 3 päivää sitten

Hi there,

We’re sorry to hear about your experience with your Roblox gift card, and we truly understand how frustrating this must be. We want to help get this resolved for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve requested some additional details so we can further investigate and assist you. Once we have your information, our team will work with you to find a solution.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 05/22/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 13. toukok. 2026

Ci dispiace leggere della sua esperienza e comprendiamo la sua frustrazione per una gift card da 60€ che risulta non ricevuta. Non è certamente l’esperienza che vogliamo offrire e desideriamo approfondire il suo caso per aiutarla al meglio. Per poter verificare l’ordine e assisterla, abbiamo bisogno di alcune informazioni aggiuntive: la invitiamo quindi a controllare e rispondere all’email inviata da Trustpilot all’indirizzo noreply.notifications@trustpilot.com. Una volta ricevuti i dettagli necessari, faremo il possibile per supportarla e chiarire la situazione.

Josh R.
CashStar Team.

**AGGIORNAMENTO DA CASHSTAR – 13/05/2026:**

Grazie mille per aver condiviso con noi i Suoi dati di contatto. Il nostro team sta lavorando attivamente al Suo caso e dovrebbe ricevere un aggiornamento a breve. Apprezziamo i Suoi commenti e speriamo di risolvere la questione in modo da soddisfarLa, per riconquistare la Sua fiducia nel nostro servizio.

Cordiali saluti,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 12. toukok. 2026

Dear Clifford,

We’re truly sorry for the frustration this experience caused and understand why the messaging you received felt dismissive—having a charge reverse and then being asked to try again is not the experience we aim to deliver. Your feedback about how the situation and our responses were communicated is important to us, and we appreciate you taking the time to share it publicly. We’d like the opportunity to review what happened and see if we can assist further; please check for an email from noreply.notifications@trustpilot.com so you can securely share the details we need to investigate and help.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 05/12/2026:**

Hello Clifford, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 7. toukok. 2026

Bonjour, nous sommes désolés d’apprendre votre expérience et comprenons votre inquiétude concernant le remboursement de votre e-carte PlayStation. Lorsque qu’une commande ne peut pas être traitée, elle est annulée et un remboursement est initié selon les délais bancaires. Afin que nous puissions vérifier votre dossier et vous assister au plus vite, merci de consulter votre boîte de réception et vos courriers indésirables pour un message de noreply.notifications@trustpilot.com et d’y répondre avec les informations demandées. Cela nous permettra d’identifier votre commande et de faire le nécessaire.

Maurice V.
CashStar Team

**MISE À JOUR DE CASHSTAR.COM – 05/07/2026**

Nous vous remercions vivement de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous devriez recevoir une mise à jour sous peu. Nous apprécions vos commentaires et espérons résoudre ce dossier à votre entière satisfaction afin de regagner votre confiance en nos services.

Maurice V.
L'équipe Cashstar

Vastaus yritykseltä CashStar

26. huhtik. 2026

Fabio,

Abbiamo compreso la sua segnalazione e ci dispiace sapere che la gift card da 50 € acquistata non sia stata consegnata e che stia richiedendo un rimborso. Desideriamo aiutarla al più presto a verificare l’accaduto e trovare una soluzione. Per tutelare la sua privacy, le abbiamo inviato una richiesta di contatto tramite Trustpilot: la invitiamo a controllare l’email proveniente da noreply.notifications@trustpilot.com e a risponderci con i dettagli dell’ordine, così da poter approfondire il caso e assisterla ulteriormente.

Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

17. huhtik. 2026

Hi Darren,

Thank you for sharing your experience. We understand how frustrating it can be to wait longer than expected for a digital gift card, especially when instant delivery is anticipated. While most orders are delivered within minutes, some purchases may require additional processing or security checks, which can result in delays like the one you described. We would appreciate the opportunity to review your order details and assist further. Please check your inbox for a message from noreply.notifications@trustpilot.com and reply directly to that email so we can gather the necessary information and help resolve this for you.

Regards,
Maurice V.
CashStar Team

Vastaus yritykseltä CashStar

Päivitetty 20. huhtik. 2026

Dear Dmytro,

We’re sorry to hear about your experience and understand how frustrating it must be to see a double charge and not receive your Sephora gift card code. That’s certainly not the experience we want for our customers, and we appreciate you bringing this to our attention. We’d like to look into the charges and help resolve the delivery issue as quickly as possible, but we’ll need a few details from you to do so securely. Please check your inbox (and spam/junk folder) for a message from noreply.notifications@trustpilot.com and reply to it with your contact information so our team can follow up directly and assist further.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 04/19/2026:**

Hello Dmytro, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 14. huhtik. 2026

Hello Beily,

We’re very sorry to hear about your experience and truly regret the frustration caused by the cancellation of your order, the lack of clear communication, and the difficulties you’ve encountered when trying to reach support. We understand your concerns regarding the security checks, the impact this has had on you financially, and how disappointing it is not to receive a resolution after multiple attempts to contact us. Please know that we take this feedback seriously and would like the opportunity to review your case in detail. To help us investigate further and assist you directly, please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary information to move this forward.

Warm regards,
Gaby S.
CashStar Team.

**UPDATE FROM CASHSTAR 04/14/2026:**

Hello Beily, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 12. huhtik. 2026

Hello Neil,

We’re very sorry to hear about your experience and understand how frustrating it must be to have already responded and still not received a follow-up, especially with your gift card not working as expected. This is certainly not the level of service we aim to provide. We’d like to help resolve this as quickly as possible—please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to investigate and assist you further.

Warm regards,
Gaby S.
CashStar Team.

**UPDATE FROM CASHSTAR 04/12/2026:**

Hello Neil, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 12. huhtik. 2026

Dear Lauren,

We’re sorry to hear about this experience and understand how concerning it is to receive an email about a gift card you don’t recognize, especially while dealing with a potential fraudulent transaction with your bank. We appreciate you taking precautions and not clicking any links. To help us investigate and assist further, please check for an email from noreply.notifications@trustpilot.com and use it to share your contact details securely with us. Once we receive that information, we’ll be able to look into what happened and support you accordingly.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 04/12/2026:**

Hello Lauren, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 12. huhtik. 2026

Dear Tabby,

We’re sorry to hear about the frustration you’ve experienced and appreciate you sharing your concerns. We understand how upsetting it can be to be unable to refund two $10 Robux gift cards, especially after attempting to resend them multiple times and encountering the same issue, and we also acknowledge your feedback regarding the difficulty in contacting our support team. That’s not the experience we aim to provide, particularly for customers purchasing gift cards associated with well‑known partners like Roblox, and we apologize for the inconvenience this has caused. We’d like the opportunity to review this further and assist, and to do so we’ll need to gather your order details—please check for an email from noreply.notifications@trustpilot.com and reply directly to it so we can connect your review with your transaction and follow up.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 04/12/2026:**

Hello Tabby, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 12. huhtik. 2026

Dear Tom,

We’re sorry to hear about the frustration you experienced and appreciate you taking the time to share this feedback. We understand how concerning it can be when an e‑card related to casino winnings distributed via Prizeout isn’t working as expected, especially if our support form did not load properly and repeatedly asked you to try again. That’s certainly not the experience we want for our customers, and we apologize for the inconvenience. We’d like the opportunity to look into this and help resolve the issue, but we’ll need to gather your details first—please check for an email from noreply.notifications@trustpilot.com and reply directly to it so we can connect your review to your order and assist you further.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 04/12/2026:**

Hello Tom, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

3. huhtik. 2026

Nous sommes désolés de votre frustration et prenons bien note de votre expérience concernant votre demande de remboursement, les délais évoqués et les informations contradictoires que vous mentionnez. Nous comprenons combien cette situation peut être décevante, en particulier lorsque vous estimez avoir respecté le délai prévu. Afin de pouvoir vérifier votre dossier et vous aider plus précisément, nous avons besoin de certaines informations personnelles qui ne peuvent pas être collectées publiquement. Nous vous invitons donc à consulter et répondre à l’email envoyé par noreply.notifications@trustpilot.com, ce qui nous permettra de poursuivre l’analyse de votre demande et de vous assister au mieux.

Maurice V.
Team CashStar

Vastaus yritykseltä CashStar

Päivitetty 2. huhtik. 2026

Dear Frog,

We’re sorry to hear about the frustration you experienced with your Roblox gift card orders being flagged for suspicious activity, especially since you’ve successfully ordered with us before, and we understand how concerning it is to feel unsure about the refund process. We truly appreciate you taking the time to share this feedback, and we want to make sure we look into your specific case so we can help resolve it. To move forward, we’ve sent you an email from noreply.notifications@trustpilot.com so we can securely gather the details needed to review the issue and assist you directly—please check your inbox (and spam/junk folder just in case), and we’ll continue supporting you from there.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 04/02/2026:**

Hello Frog, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 31. maalisk. 2026

Bonjour, nous sommes sincèrement désolés pour la confusion et la frustration que vous avez rencontrées. Nous comprenons que votre carte a été débitée, que vous avez reçu un e-mail de confirmation, puis un second message indiquant que la commande ne pouvait pas être traitée sans explication claire sur la suite. Afin que nous puissions vérifier la situation et vous aider au plus vite, merci de consulter l’e-mail envoyé par noreply.notifications@trustpilot.com et d’y répondre avec les informations demandées. Dès réception, notre équipe fera le nécessaire pour vous assister.

Maurice V.
Team CashStar.

**MISE À JOUR DE CASHSTAR.COM – 31/03/2026**
Nous sommes désolés de ne pas avoir réussi à vous contacter. Nous vous avons envoyé un e-mail depuis l'adresse noreply.notifications@trustpilot.com pour vous demander vos coordonnées afin de pouvoir vous apporter une assistance complémentaire ; toutefois, nous n'avons reçu aucune réponse de votre part. Si vous avez toujours besoin d'aide, veuillez nous appeler au 1-855-741-1209 ; notre équipe se fera un plaisir de vous assister.

Maurice V.
Team CashStar.

Vastaus yritykseltä CashStar

Päivitetty 20. maalisk. 2026

Ciao Herson,

Ci dispiace sinceramente per la sua esperienza con il processo di pagamento. Comprendiamo quanto sia frustrante vedere un addebito apparente mentre l’ordine non va a buon fine e la preoccupazione che ne deriva. Vogliamo indagare immediatamente e aiutarla a risolvere: per tutelare la sua privacy su Trustpilot le abbiamo inviato una richiesta di informazioni dall’indirizzo noreply.notifications@trustpilot.com. La invitiamo a controllare posta in arrivo e spam e a rispondere a quel messaggio con eventuale numero d’ordine, indirizzo email utilizzato e data dell’operazione, così potremo verificare pagamenti non riusciti, rimborsi e lo stato dell’ordine. Il nostro obiettivo è garantire un servizio sicuro e trasparente e trovare una soluzione nel più breve tempo possibile.

Maurice V.
Team CashStar.

**AGGIORNAMENTO DA CASHSTAR.COM – 20/03/2026**

Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere un aggiornamento a breve. Apprezziamo i tuoi commenti e speriamo di risolvere la questione con tua piena soddisfazione, al fine di ristabilire la tua fiducia nel nostro servizio.

Maurice V.
Team CashStar

Vastaus yritykseltä CashStar

Päivitetty 18. maalisk. 2026

Daniel, ci dispiace molto per l’esperienza negativa che ha descritto riguardo al Suo acquisto da 60€, soprattutto per il fatto che l’ordine non sia stato elaborato e che il rimborso non Le sia ancora arrivato. Vogliamo aiutarLa il prima possibile: La invitiamo a controllare l’e‑mail inviata da noreply.notifications@trustpilot.com, dove Le chiediamo alcune informazioni necessarie per verificare lo stato dell’ordine #CNPZDUSPGB3 e procedere con l’assistenza. Non appena avremo i Suoi dati, potremo approfondire e risolvere la situazione.

Josh R.
CashStar Team.

**AGGIORNAMENTO DA CASHSTAR DEL 18/03/2026:**

Ciao Daniel, grazie mille per aver condiviso i tuoi dati di contatto con noi. Il nostro team sta lavorando attivamente al tuo caso e riceverai presto un aggiornamento. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per riconquistare la tua fiducia nel nostro servizio.

Cordiali saluti,
Josh R.
Team CashStar.

Vastaus yritykseltä CashStar

Päivitetty 18. maalisk. 2026

Hi there,

We are very sorry to hear about your experience and understand how frustrating and concerning this situation feels, especially regarding access to the gift card, the support interactions, and your concerns about personal information being shared. We take allegations of unauthorized charges, data privacy issues, and poor service very seriously and would like the opportunity to review what occurred and assist further. To continue, please check your email for a message from noreply.notifications@trustpilot.com and respond directly to it so we can securely gather the details needed to investigate and work toward a resolution.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 03/18/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

Vastaus yritykseltä CashStar

Päivitetty 12. maalisk. 2026

Dear Lisa,

We are very sorry to hear about the trouble you experienced with your Sephora eGift Card order and understand how frustrating it is when a purchase doesn’t process as expected. We appreciate you letting us know, and we want to review this urgently so we can resolve it for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we reached out to gather the information needed to look into your order and assist you further.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 03/12/2026:**

Hello Lisa, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.