Cashstar is Scam. They don't tell you that they'll charge an extra $20 just to mail you a gift card. Bonus card expired quickly ... couldn't use it. Never use Cashstar. Better to pick up a gift c... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
J'ai acheté une ecarte PlayStation de 100 euros, j'ai reçu un mail de confirmation de paiement, ensuite un mail me disant que la commande ne peut pas être traité et que j'allais être remboursé. J'a... Näytä lisää
Yritys on vastannut
Bought roblox giftcards first one went fine, second & third one didnt get through, "payment declined". Took my money and didnt receive a refund or an actual reason why it didn't work. Reading the ot... Näytä lisää
Yritys on vastannut
Totally scam, bought robux but didnt get them. Asked for help, wrote to client service and they said that they cant do anything, company doesnt help to find the solution. Dont buy any gift card, this... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Yhteystiedot
Middle Street 129, 04101, Portland, Yhdysvallat
- cashstar.com
1,2
Huono
759 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
J'ai passer une commande et j'ai…
J'ai passer une commande et j'ai toujours rien reçu c'est normal
Commande numéro CND6EWH2MJ
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que vous n’avez pas encore reçu votre commande. Afin de pouvoir vous aider davantage, merci de vérifier votre boîte mail pour un message envoyé depuis noreply.notifications@trustpilot.com — nous vous avons contacté pour recueillir les informations nécessaires au suivi de votre demande.
Maurice V.
Équipe Cashstar.
**MISE À JOUR DE L'ÉQUIPE CASHSTAR 17/07/2025** :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre entière satisfaction afin de regagner votre confiance en notre service.
Maurice V.
Équipe Cashstar.
Achat d'une carte cadeau Playstation…
Achat d'une carte cadeau Playstation d'une valeur de 50 € pour l'anniversaire de mon neveu aujourd'hui même.
Aucun mail, aucune confirmation, aucun code.
Je suis furieuse.
Mon numéro de commande est : CND6E6E9TA
Si je ne reçois pas mon code avec l'argent ce jour dans mon mail, je porte plainte pour fraude bancaire.
10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que vous n’avez pas reçu l’e-mail de confirmation ou le code de votre carte cadeau. Nous souhaitons vous aider à résoudre cela au plus vite. Veuillez consulter un message envoyé depuis noreply.notifications@trustpilot.com — nous avons besoin de quelques informations supplémentaires afin de pouvoir vous assister.
— Maurice V., Équipe CashStar
**MISE À JOUR DE CASHSTAR 07/12/2025** :
Nous sommes désolés de ne pas avoir pu vous contacter. Nous vous avons envoyé un e-mail depuis noreply.notifications@trustpilot.com vous demandant vos coordonnées pour vous aider. Cependant, nous n'avons reçu aucune réponse. Si vous avez encore besoin d'aide, veuillez nous appeler au 1-(855) 741-1209 ; notre équipe se fera un plaisir de vous aider.
Maurice V.
Équipe Cashstar.
Payment declined
Bought roblox giftcards first one went fine, second & third one didnt get through, "payment declined". Took my money and didnt receive a refund or an actual reason why it didn't work. Reading the other reviews, I can kiss my money goodbye. Big mistake
Update: added 1 star because I got my money back, can't give a better review since the service is just not working well.
7. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello, we’re truly sorry to hear about the trouble you experienced with your Roblox gift card orders and the frustration caused by the declined payments and missing refunds. We understand how concerning this must be, especially after reading similar reviews, and we don’t want you to feel that your money is lost. Please check your email for a message from noreply.notifications@trustpilot.com — we’ve requested more details so we can investigate this quickly and get things resolved for you.
Warm regards,
Josh R.
CashStar Team
**UPDATE FROM CASHSTAR 07/09/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
CashStar Team
unprocessed giftcard
Purchased a $10 Roblox giftcard FOUR TIMES. Each and everytime the giftcard was ''unable to be processed.'' I better get an explanation as to why my orders are being cancelled, and refunds. I have sent over an email, my order number is #CNPZD7CGY6W.
6. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Anna, thank you for sharing your review and letting us know about the trouble you’ve had with your Roblox gift card orders being cancelled multiple times — we understand how frustrating this must be. We see you’ve provided your order number, and we truly appreciate that. To help us look into this further and ensure you receive your refunds, please check for an email from noreply.notifications@trustpilot.com, as we’ve requested some additional information from you. We’re here to make this right for you as quickly as possible.
Josh R.
CashStar Team
Genau das Gleiche wie bei meinen…
Genau das Gleiche wie bei meinen Vorrednern. PSN-Guthaben gekauft für 50 €. Beim Abschicken ist dann angeblich ein Fehler aufgetreten. Die 50 € von Paypal sind weg, angeblich zu Blackhawk Network. Und habe keinen PSN-Code erhalten.
Nachtrag vom 07.07.2025 17.56Uhr
Auch dieser Versuch vom Verkäufer unter jeder schlechten Bewertung zu schreiben, man hat eine E-Mail geschickt, um zu helfen, scheint wohl gängige Art. Ich weiß nicht, wo diese angebliche E-Mail ist oder sein soll, aber bei mir nicht. Ich werde diese Sache jetzt an PayPal weiterleiten.
7. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Lieber Kunde, vielen Dank, dass Sie Ihre Bewertung geteilt haben und uns über Ihre Erfahrung mit dem PSN-Kauf informiert haben. Es tut uns leid zu hören, dass Sie Ihren Code noch nicht erhalten haben. Wir haben Ihnen eine E-Mail von noreply.notifications@trustpilot.com geschickt, um weitere Details zu erhalten und Ihnen schnellstmöglich zu helfen. Vielen Dank für Ihre Geduld – wir möchten dieses Anliegen so bald wie möglich mit Ihnen klären.
Josh R.
CashStar Team
**UPDATE VON CASHSTAR 07.09.2025:**
Hallo, vielen Dank für die Angabe Ihrer Kontaktdaten. Unser Team bearbeitet Ihren Fall aktiv, und Sie sollten in Kürze eine Rückmeldung erhalten. Wir freuen uns über Ihre Anmerkungen und hoffen, den Fall zu Ihrer Zufriedenheit zu lösen und Ihr Vertrauen in unseren Service wiederherzustellen.
Josh R.
CashStar Team
impossibile dare 0
impossibile dare 0. Leggo solo adesso che in tanti non ricevono il codice della gift card.
Anche per me vale lo stesso: acquistata, soldi addebitati e codice MAI ricevuto.
AGGIORNAMENTO AL 09/07/2025: la mia banca ha provveduto a bloccare e stornare immediatamente la transazione di pagamento trattandosi di una situazione più che equivoca.
Inoltre, mi risponde CashStar dicendo che la e-card non è stata validata perchè "Secondo il nostro sistema, l'ordine ha riscontrato un errore durante l'elaborazione"... con l'addebito sul conto? con la conferma dell'app della banca? Mmm...
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Grazie per aver condiviso la sua recensione. Ci dispiace sapere che non ha ricevuto il codice della gift card dopo l'acquisto. Comprendiamo quanto possa essere frustrante e vorremmo aiutarla a risolvere la situazione. La invitiamo a controllare un messaggio inviato da noreply.notifications@trustpilot.com — abbiamo bisogno di alcune informazioni aggiuntive per poterla assistere al meglio.
Cordiali saluti,
Maurice V.
CashStar Team
**AGGIORNAMENTO DA CASHSTAR.COM 07/08/2025:**
Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Maurice V.
Team CashStar
elaborazione fallita e nessun rimborso
ho acquistato una gift card dal sito playstation e non mi è mai arrivato nessun codice, l'elaborazione dell'ordine non è andata a buon fine, ma i miei soldi non sono mai tornati indietro. chiedo per favore di fare qualcosa.
2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Grazie per aver condiviso la sua recensione. Ci dispiace apprendere che non ha ricevuto il codice della gift card acquistata dal sito PlayStation e che l'elaborazione dell'ordine non sia andata a buon fine. Comprendiamo la sua preoccupazione riguardo al rimborso e desideriamo aiutarla. La invitiamo gentilmente a controllare un’email da noreply.notifications@trustpilot.com, in quanto abbiamo bisogno di ulteriori informazioni per poter assisterla al meglio.
Cordiali saluti,
Maurice V.
CashStar Team
E-Gift Carf SCAM AVOID..
I paid for an E-Gift Card same as everyone else money came out my account and then an email saying order has returned. No refund, absolute scam.
30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear John, we’re truly sorry to hear about your experience — we understand how frustrating it is to see your payment go through but then receive a returned order without a refund. We want to make this right for you as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve requested more details to look into your order and resolve this promptly.
Warm regards,
Josh R.
CashStar Team.
same as other
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello Sagiri,
Thank you for taking the time to leave a review. We're sorry to hear that your experience may have reflected the concerns shared by others — we understand how frustrating that can be. We'd really like the opportunity to look into this further and help make things right. Please check your inbox for a message from noreply.notifications@trustpilot.com so we can securely gather your information and assist you directly.
Best regards,
Gaby S.
Team CashStar.
**UPDATE FROM CASHSTAR 07/01/2025:**
Hello Sagiri, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Team CashStar.
Repeat: If you're buying a branded gift card, check if the vendor is CashStar. Steer clear if it is.
I repeat here an earlier critical Trustpilot review regarding my experience with CashStar. The product was a Delta Airlines gift card.
I posted a 1-star review about a week ago relating my experience with Cashstar. After the review was posted, Cashstar followed up with a series of verification requests through Trustpilot, which I responded to within 24 hours. Received the following from CashStar after they had "elevated" the complaint:
"Hello,
We were unable to process your order.
For cardholder protection reasons, the exact cause of the processing issue cannot be provided, but you can place a new order.
We recommend placing the order using the same information as the last one.
Please note: Your card issuer may have placed a pending hold on your funds in anticipation of a purchase. Pending holds do not indicate charges that need to be paid; they simply temporarily reduce your available credit.
The pending hold will expire according to your card issuer's timeline.
Thank you,
Gift Card Support
They recommended placing another order, so I proceeded. I held my breath for a similar rejection. Guess what - this time something changed!
The order wasn't rejected immediately. I received the following immediate response which sounded promising:
"Thank you for your purchase.
Your order number is: #XXXXXXX
We'll be sending you delivery confirmation soon, along with complete order details for your records.
Order processing may take up to 3 business days after order has been approved.* An email with the tracking details will be sent when the order is shipped. These Cards will be shipped active and ready to use.
*processing may take longer during peak times
Thank you,
Delta Gift Card Team"
And the basis of this derogatory review is because less than 2 hours later, I received the same, disappointing email:
"We're sorry. We were unable to process your eGift Card order from Delta.
Settled charges will be refunded to the original form of payment. Pending authorizations do not represent capture of funds and will expire according to the policies of the financial institution.
If you have any questions or concerns, please email us at deltagiftcards@ delta.com or call 855-741-1208 from 8:00 AM to 8:00 PM ET, seven days a week. Please refer to order number #XXXXXXXX
Please keep this message for your reference.
Thank you,
Delta eGift Card Team"
Conclusion: Buy a gift card from CashStar at the risk of disappointment, aggravation and a bunch of automated responses. This company totally FAILS far as gift cards are concerned.
CashStar representatives: If you are reading this review: If you want to handle this, please reach out to me via email, mailing address or telephone number. I WILL NOT RESPOND TO AUTOMATED OUTREACH VIA TRUSTPILOT. Shame on CashStar for leveraging a legitimate feedback platform instead of taking responsibility.
NO MORE CASHSTAR GIFT CARDS for me.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello, thank you for sharing such a detailed account of your experience — we truly regret the frustration and inconvenience you’ve faced while trying to purchase a Delta Airlines gift card through us. We understand your disappointment with the repeated order cancellations and the communication process. To address this properly, we will be reaching out to you directly by email using the information you previously provided, so we can look into this further and see what can be done to make things right. We appreciate your feedback and the chance to resolve this.
Warm regards,
Josh R.
CashStar Team.
truffa gift card
Ho acquistato una gift card, non mi è arrivato nulla e i soldi se li sono presi.
24. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Salve,
Grazie per aver dedicato del tempo a condividere la sua recensione. Ci dispiace molto che non abbia ricevuto la carta regalo acquistata e comprendiamo quanto sia preoccupante vedere l'addebito senza ricevere ciò che si aspettava. Vorremmo davvero aiutarti a risolvere la situazione. Controlla la tua email (inclusa la cartella spam o posta indesiderata) per un messaggio da noreply.notifications@trustpilot.com: abbiamo inviato una richiesta per raccogliere maggiori informazioni in modo da poter esaminare la situazione e assisterti ulteriormente il più rapidamente possibile.
Cordiali saluti,
Gaby S.
Team CashStar.
**AGGIORNAMENTO DA CASHSTAR 29/06/2025:**
Ciao, grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere un aggiornamento a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Josh R.
Team CashStar.
€80 gone, been trying to get money back since 2024!!!!
I bought a giftcard but didn’t receive my order, i have been emailing you guys since October last year. This is insane €80 just vanished. You guy are ridiculous. Don’t by a giftcard here they’re scammers. Contacted my bank well over 10 times, the money has been transferred correctly. Yet they claim they don’t have the money when i ordered on your god for saken website. Fix this!!!!
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello!
Thank you for taking the time to share your review. We're genuinely sorry to hear about your experience and understand how upsetting it must be to feel unheard after multiple attempts to resolve this matter. To move forward and look into this further, we’ve requested more details via email from noreply.notifications@trustpilot.com—please check your inbox when you have a moment. We truly want to help clarify what happened and make things right if we can.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 06/29/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
CashStar Team.
Dommage qu’on ne puisse pas mettre zéro…
Dommage qu’on ne puisse pas mettre zéro ! Grosse arnaque !!! Commande carte de 100€ jamais reçue !!! Dégoûtée
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que vous n’avez pas reçu votre carte cadeau de 100 € et comprenons parfaitement votre frustration. Afin de pouvoir examiner votre commande et vous aider au mieux, veuillez consulter l’e-mail envoyé depuis noreply.notifications@trustpilot.com – nous avons besoin de quelques informations complémentaires. Nous espérons pouvoir résoudre cela rapidement avec vous.
Josh R.
CashStar Team.
Tried to buy a Playstation giftcard via…
Tried to buy a Playstation giftcard via the official cashstar store, I got redirected from PS official website to cashstar. After I placed my order (via PayPal), I right away received a message that they couldn't process my order. The money is now being hold and they're not getting back to my messages.
21. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Marien,
Thank you for sharing your experience. We're sorry to hear that your attempt to purchase a PlayStation gift card didn’t go as expected and that you've had trouble reaching us. We’ve sent you an email via noreply.notifications@trustpilot.com so we can gather more details and look into this further. We’re committed to resolving this for you as quickly as possible.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 06/25/2025:**
Hello Marien, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
CashStar Team.
J’ai acheté une carte cadeau d’une…
J’ai acheté une carte cadeau d’une valeur de 80 euros on a confirmer ma commande mais je n’ai jamais reçu le liens d’activation il n’y a même pas de numéro de téléphone j’ai envoyé un mail je n’ai jamais eu de retours c’est inadmissible je veux mon remboursement.
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Manon, merci d’avoir partagé votre avis. Nous sommes désolés d’apprendre que vous n’avez pas reçu le lien d’activation de votre carte cadeau de 80 euros et que vous n’avez pas encore eu de réponse à votre e-mail. Afin de pouvoir examiner votre situation de plus près, nous vous avons envoyé un e-mail via noreply.notifications@trustpilot.com pour recueillir les informations nécessaires. Nous espérons pouvoir résoudre cela rapidement avec vous.
Regards,
Josh R.
CashStar Team.
**MISE À JOUR DE CASHSTAR 22/06/2025**
Bonjour, merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problème à votre satisfaction afin de regagner votre confiance en notre service.
Josh R.
CashStar Team.
Complete Scam
Complete Scam. My husband bought a cashstar gift card from WellBiz for Amazing Lash Studio for $250.00.
The gift card arrived, but it does not work.
When I tried to use it, it was declined.
There is no one to get in touch with.
This is a complete scam. Do not buy.
13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello Melanie,
Thank you for bringing this to our attention. We’re very sorry to hear about the trouble using your gift card and the difficulty reaching support. We’d like the opportunity to review this further and help resolve the issue. Please check for a message from noreply.notifications@trustpilot.com—we’ve reached out to request more details so we can assist you directly.
Regards,
Maurice V.
CashStar Team.
Took my money, sent nothing.
Unbelievable. CashStar has one single job: take payment and email a code. They failed completely.
I was forced to use their service to buy a Roblox gift card on June 14th. My payment went through in seconds. The actual gift card? Never showed up. It's been days. It's just not coming.
What kind of joke is this? You can't just take people's money and not deliver the product. That's not a "service," that's theft. I'm now stuck in a support loop trying to get my money back.
Zero stars if I could. Avoid at all costs.
-----
Edit:
Whilst not the most ideal route of conduct. Cashstar did reimburse me of my funds. Hence I've updated my star rating. Thank you Cashstar team - I'm sorry it had to go to this extent.
14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Tristan,
We’re very sorry to hear about your experience and appreciate you taking the time to share it. We completely understand how frustrating it must be to have your payment processed but not receive your Roblox gift card as expected. That’s certainly not the experience we want for our customers. To look into this further and make things right, we’ve sent you a request for additional details via noreply.notifications@trustpilot.com—please check your inbox when you can. We’re here to help and hope to resolve this as quickly as possible.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 06/18/2025:**
Hello Tristan, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
CashStar Team.
Lululemon gift card partially stolen
I read a review of someone with a similar experience. Lululemon issued me a gift card for $83.83 before I could use it someone else had redeemed it. I contacted Lululemon and they issued me a new one for $85.00 within 2 days someone had redeemed it for $82.88. Lululemon will not help me anymore. I would like to solve the issue. Any ideas?
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Cathy,
Thank you so much for your 5-star review and for sharing your experience with us. We’re truly sorry to hear about the repeated unauthorized redemptions of your Lululemon gift cards and that you've been left without support. We're glad you reached out to us and want to do everything we can to help. To get started, please check your inbox for an email from noreply.notifications@trustpilot.com—we’ve requested additional details so we can look into this further for you. We appreciate your trust in us!
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 06/19/2025:**
Hello Cathy, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
CashStar Team.
This company is terrible
This company is terrible. They contract with companies to sell company gift cards. They send you contradicting emails confirming your order and that the gift cards will be mailed. Then another email saying your order was declined. It’s not easy to get someone on the phone and when you do they can’t tell you why it was declined and that I’d have to wait several days to see the credit or follow up in 3 days. What a scam!
11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello Daniel,
Thank you for taking the time to share your experience. We're sorry to hear about the confusion and frustration regarding your gift card order. We’d like to learn more so we can look into this further and assist you directly. Please check your inbox (including spam/junk folders) for a message from noreply.notifications@trustpilot.com—we’ve reached out via Trustpilot to request your details securely.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 06/18/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
"Unable to process your digital giftcard" With no refund.
Twice now I've tried to buy digital giftcards, the money disappears from my bank account and they just email me "Unable to process your digital giftcard". No context. Support had no answers.
Give me my money back or give me working codes.
10. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello, we're truly sorry to hear about your experience and understand how frustrating this must be. We appreciate you bringing this to our attention. While we can’t discuss account-specific details here, we’d like to help resolve this as quickly as possible. Please check your inbox for a message from noreply.notifications@trustpilot.com—we’ve sent a request for more information so we can investigate further and assist you directly. Thank you for giving us the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 06/12/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
CashStar Team.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.