Cashstar is Scam. They don't tell you that they'll charge an extra $20 just to mail you a gift card. Bonus card expired quickly ... couldn't use it. Never use Cashstar. Better to pick up a gift c... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
J'ai acheté une ecarte PlayStation de 100 euros, j'ai reçu un mail de confirmation de paiement, ensuite un mail me disant que la commande ne peut pas être traité et que j'allais être remboursé. J'a... Näytä lisää
Yritys on vastannut
Bought roblox giftcards first one went fine, second & third one didnt get through, "payment declined". Took my money and didnt receive a refund or an actual reason why it didn't work. Reading the ot... Näytä lisää
Yritys on vastannut
Totally scam, bought robux but didnt get them. Asked for help, wrote to client service and they said that they cant do anything, company doesnt help to find the solution. Dont buy any gift card, this... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Yhteystiedot
Middle Street 129, 04101, Portland, Yhdysvallat
- cashstar.com
1,2
Huono
759 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
No gift card access and no response
Bought a gift card on black Friday deal, I have never been able to access it nor the bonus gift card. It is actual theft, you can't contact them, I have tried a few different ways since the end of Nov last year and had no response at all. How they are allowed to operate I don't know. Blatant thieves.
23. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Rebecca,
We’re truly sorry to hear about the difficulties you’ve experienced accessing both your Black Friday gift card and the bonus card, and we understand how frustrating this has been after trying to reach us multiple times without success. Your feedback is important to us, and we appreciate you taking the time to share your concerns publicly. To assist you further and resolve this as quickly as possible, please check for an email from noreply.notifications@trustpilot.com, as we’ve reached out through Trustpilot to securely gather the information needed to look into your order. We’re committed to helping get this sorted for you.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 03/08/2026:**
Hello Rebecca, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Let down
Claims they will send out gift cards im 24 hrs its been 5 days such a let down for my 10 year old sister
22. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello,
Thank you for taking the time to share your experience, and I’m truly sorry to hear about the delay—especially knowing this gift was meant for your 10‑year‑old sister. We understand how frustrating it is when something intended to bring joy ends up causing disappointment. We’d like to look into this right away and help get this resolved as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve reached out through Trustpilot to securely collect the information we need to assist you further.
Warm regards,
Josh R.
CashStar Team.
Spent $15.00 on a roblox eGift Card…
Spent $15.00 on a roblox eGift Card only to take my money and not give me what I paid for? You really need to fix the validation process if it keeps "cancelling" orders yet not returning even a cent of what was paid. I just wanted some robux.
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello there,
Thank you for sharing your experience, and I am very sorry to hear that your Roblox eGift Card order was canceled and that you did not receive what you paid for. This is certainly not the experience we want for our customers. In order for us to look into your purchase and assist you further, please check your email for a message from noreply.notifications@trustpilot.com where you will find our request for your details. Once we receive that information, we will be able to investigate and help resolve this as quickly as possible.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 02/14/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Carta regalo acquistata ma non ricevuta!
Ho acquistato una carta regalo da 80€, ho ricevuto una mail di conferma dell'ordine e subito dopo un'altra che riporta che non sono riusciti a elaborare l'ordine. I soldi sono stati però scalati dalla carta e richiedo un rimborso. Il numero dell'ordine è #CND6AP5A5Y.
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Ci dispiace molto per l’inconveniente con il suo acquisto da 80€ e capiamo la frustrazione per l’addebito in presenza di un ordine non elaborato. Per verificare rapidamente il pagamento e procedere con l’assistenza e il rimborso se dovuto, la invitiamo a controllare e rispondere all’email inviata da noreply.notifications@trustpilot.com, così potremo raccogliere in modo sicuro i dati necessari e risolvere il caso al più presto.
Maurice V.
CashStar Team.
**AGGIORNAMENTO DA CASHSTAR 17/02/2026**
Ci dispiace non essere riusciti a contattarti. Ti abbiamo inviato un'e-mail da noreply.notifications@trustpilot.com chiedendoti i tuoi dati di contatto per poterti assistere ulteriormente, ma non abbiamo ricevuto risposta. Se hai ancora bisogno di assistenza, chiamaci al numero 1-855-741-1209; il nostro team ti aiuterà.
Maurice V.
Team CashStar
Did not refund scammed out of 100 euro
Terrible experience was charged and not offered a refund got scammed out of 100 euro please never use this platform. The 1.2 stars is more than it should be i think it should be 0!!!!
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Thames,
Thank you for sharing your feedback with us, and we’re truly sorry to hear about your experience—this is never what we want for our customers. We understand how upsetting it must feel to be charged and not receive the resolution you expected, and we want to make sure we look into this further so we can assist you properly. To protect your information, we’ve reached out through the Trustpilot email system, so please check your inbox (including spam/junk folders) for a message from noreply.notifications@trustpilot.com. Once we receive your details through that secure channel, we’ll be able to investigate and work toward a solution as quickly as possible.
Warm regards,
Josh R.
CashStar Team.
Geen terugbetaling
Ik heb voor de verjaardag van mijn vriend (die in Denemarken woont) een Playstation gift card gekocht ter waarde van 50 euro. Nergens was het voor mij duidelijk dat je de card niet mag inruilen op een Playstation die in het buitenland geregistreerd staat. Ik heb contact opgenomen met de live chat van Cashstar en er werd mij verteld dat de situatie geescaleerd werd, en dat ik binnen 1-2 dagen een mail zou krijgen en het geld terug zou hebben. Dit is niet gebeurd. Ik zou voorzichtig zijn met hier bestellen.
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Beste klant, bedankt dat u uw ervaring met ons deelt. Het spijt ons te horen dat de PlayStation‑cadeaukaart niet bruikbaar was vanwege regionale beperkingen en dat u nog geen vervolgbericht hebt ontvangen nadat uw case via de live chat werd geëscaleerd. We willen dit graag zo snel mogelijk voor u oplossen. Controleer alstublieft uw inbox, inclusief de map met ongewenste e‑mail, voor een bericht van noreply.notifications@trustpilot.com zodat we uw gegevens kunnen opvragen en u verder kunnen helpen. We staan klaar om dit recht te zetten.
Maurice V.
CashStar Team.
**UPDATE VAN CASHSTAR 02-10-2026**
Hartelijk dank voor het delen van uw contactgegevens. Ons team werkt actief aan uw zaak en u ontvangt binnenkort een update. We stellen uw opmerkingen zeer op prijs en hopen deze zaak naar uw tevredenheid op te lossen, zodat u weer vertrouwen in onze service krijgt.
Maurice V.
CashStar Team.
⚠️ ATTENTION ARNAQUE CARTE CADEAU…
⚠️ ATTENTION ARNAQUE CARTE CADEAU CASHSTAR ROBLOX ⚠️ WARNING SCAM GIFTCARDS ROBLOX ⚠️ Ma fille s'est fait voler 60 euros par Roblox, elle n'a jamais reçu les 4500 Robux lors de l'activation ⚠️ malgré toutes les preuves il refuse de rembourser (''NOUS VOUS AVONS BIEN ENVOYÉ LA CARTE'' OUI SAUF QU'ELLE N'A PAS CRÉDITÉ LES ROBUX !!! UNIQUEMENT LEUR CADEAU NUMERIQUE DE M**** !) je vais prévenir un maximum de monde de ce racket organisé destiné à voler des enfants, c'est une honte ⚠️
#CNPZDUJATBK
Réponse à votre commentaire :
▶️Mais quel culot vous avez ! Oser prétendre que vous voulez plus d'informations pour m'aider alors que premièrement vous avez la référence de la commande juste au-dessus, et deuxièmement nous avons eu plusieurs échanges durant lesquels vous n'avez eu de cesse de faire semblant de ne pas comprendre.
Inutile de vous dire que vos belles paroles je m'en passe à présent, j'ai déposé une plainte auprès de la DGCCRF ainsi que auprès de ECONSUMER.GOV et je ne vais pas en rester là j'ai commencé à témoigner de tout cela sur tous mes réseaux et je ne suis pas prêt de m'arrêter vous avez osé voler une enfant vous allez le regretter. Croyez bien que vous allez perdre plus d'argent qu'elle dans cette histoire.
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Bonjour, merci d avoir partagé votre expérience et nous sommes vraiment désolés pour les difficultés rencontrées avec votre carte cadeau Roblox. Nous souhaitons examiner votre cas plus en détail afin de vous aider au mieux. Pour poursuivre l assistance, merci de consulter l email envoyé par noreply.notifications@trustpilot.com afin de nous fournir les informations nécessaires. Une fois reçues, nous pourrons analyser la situation et vous accompagner rapidement.
Maurice V.
Team CashStar
Avoid e-gift cards.
Had to deal with Cashstar to get refunds on unused Starbucks cards.
The process could not have been more painful. One challenge is that it appears the customer service center for Canada is based in Mexico or Central America so communicating in English can be challenging.
That's not the employee's fault, these are just people trying to do their job, that's Cashstar's fault.
They were doing their best to speak English, and their English is way better than my Spanish, but it's still rough which makes basic communication and resolution much more difficult.
After giving me the runaround for a couple hours, gift cards can't be refunded, they are final sale, blah, blah, blah, you have to talk to Starbucks (Starbucks says you have to to talk to Cashstar - the old run around, works every time), they ultimately cancelled and refunded several gift cards, but only after I threatened to escalate.
They then refused to refund two gift cards that were part of the same group and said they had zero value. Originally they said it was because they were too old, but the reasons just kept changing.
Will I be buying Starbucks gift cards again? Ummm....no, and I'm going to take a couple years off Starbucks too - so 75 bucks in refund for gift cards that were never used will cost Starbucks Net Present Value - at least 10K.
Not a good trade, but hey, what do I know about business.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello Craig,
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the challenges you encountered while seeking assistance with your unused Starbucks eGift Cards, and we understand how frustrating communication issues and conflicting information can be. Our team aims to provide clear and efficient support, and it is disappointing to learn we fell short of that standard in your case. We would like to look into this further and assist you directly, so please check for an email from noreply.notifications@trustpilot.com where we have requested your information in order to investigate and help resolve this matter.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 02/03/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Purchased 2 x $25 egift cards
Purchased 2 x $25 egift cards, only one worked.....contacted tech support, they said too bad, the gift cards had been emailed.
Will not buy from them again.... do not use.
21. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello Shane,
Thank you for sharing your experience. We are very sorry to hear that one of your egift cards did not work and that your interaction with support left you feeling unsupported. We truly want to resolve this for you. Please check your email inbox, including your spam or junk folder, for a message from noreply.notifications@trustpilot.com so we can securely collect the information needed to assist you further. We look forward to helping make this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 02/03/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Giftcard issue
Earlier today I purchased a gift card, but I never received the gift card code. I also have not received any refund. I checked my email (including spam) and my account, and there is nothing there.
What makes this more frustrating is that I contacted customer support and have not received any response at all. The payment went through successfully, but there has been no follow-up or resolution.
I would appreciate CashStar reviewing this transaction and either sending the gift card code or issuing a full refund as soon as possible.
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello Mako,
Thank you for sharing this with us, and I am very sorry for the inconvenience you have experienced with your recent gift card purchase and the lack of follow up. We want to help resolve this as quickly as possible. Please check your email inbox, including your spam or junk folders, for a message from noreply.notifications@trustpilot.com since we need to securely gather your information in order to review the transaction and provide the appropriate resolution. We look forward to assisting you further.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 02/03/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Non è arrivato il codice di una card…
Non è arrivato il codice di una card psn di 10€, attendo risposte. Codice ordine CND6AUCFF6.
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Ciao, grazie per la tua recensione a 5 stelle e per averci segnalato il problema. Ci dispiace che il codice della tua card PSN da 10€ non sia arrivato e siamo pronti ad aiutarti. Per poter procedere con la verifica ti chiediamo gentilmente di controllare la tua casella email e rispondere al messaggio inviato da noreply.notifications@trustpilot.com, cosi potremo raccogliere le informazioni necessarie e assisterti al meglio.
Maurice V.
Team CashStar
I bought a 100 gbp PS gift card
I bought a 100 gbp gift card for PlayStation. It worked all well at the end and the credit was added properly, but I found it weird that I was not asked for my email - I've just received a link to the gift card (if I closed or refreshed my browser it would just disapear).
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello Janko,
Thank you for sharing your feedback and for leaving us a 4‑star review. We are glad to hear that your 100 GBP PlayStation gift card worked properly and that the credit was added without any issues. We understand your concern about not being asked for your email and receiving the gift card link directly, and we appreciate you pointing this out. Delivery methods can vary depending on how the order is completed, but your comments help us identify opportunities to improve the experience. If you have any questions or need support in the future, our team is always ready to assist.
Regards,
Maurice V.
CashStar Team.
CashStar DOES Meaningfully Respond to Issues Via Public Forums.
EDIT (1/18/25): I have raised my rating to 3 stars from 1 after a full refund by CashStar of the original purchase price. Unfortunately I cannot give a more positive rating at this time for a couple reasons. It took more effort to rectify this than a simple initial request. Secondly the offering of the bonus value in the form of a half dozen "bonus cards" explicitly labeled as "Not Gift Certificates" so that their use could be severely restricted to a tiny subsection of theater concessions and not general use with Cinemark as was expected. I will in future ensure the missing terms of purchase and use are present (they weren't) first in general with gift cards and hope to find use for CashStar's services which in past have been good. This was a satisfactory solution on CashStar's part and I thank them for it.
__________________________________________________________
My "bonus cards" electronically sent along with my purchased Cinemark gift cards turned out to not only have a 2 month expiry period, but could ONLY BE USED FOR CONCESSIONS. Those were the only reasons I bought gift cards. I have purchased these in the past since I use them for movie tickets, and no such restrictions existed. No mention was made at point of sale. These also cannot be used for merchandise or alcohol.
Their "customer service line" never picks up, even after hours on hold, and I learned why. They did send back a prompt email via their online form request. A cheery note with tons of bizarre, irrelevant emoticons explained "Gift card sales are considered final because once they’re issued, there’s no way to confirm if they’ve been used." This is clearly untrue since both the user and the theater can check the balance at any time.
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello there,
Thank you for sharing your feedback. We understand your concerns regarding the restrictions on bonus cards and the experience you had with our support channels. We truly want to assist you further and clarify this situation. Please check your email from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to resolve this for you.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 01/14/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Gift card fraud
I have a giftcard from Boots.com sold by this company. I have had approximately 15 contacts with Boots via email, telephone and social media. They have refused outright to provide any assitance with serval members of staff admitting that BOOTS HAVE PROVIDED THEM WITH NO TRAINING TO ADDRESS SUCH ISSUES. they have been completely clueless, passing me from one agent to another, none with an answer or solution. they have directed me to contact CASHSTAR directly, which i have attempted to do via their website. I have clearly outlined the problem, and indicated that i just want to use the giftcard that I am legally entitled to. they have flatly ignored my correspondence. I am left out of pocket WITH NO ACCESS TO ANY SUPPORT OR ACCOUNTABILITY FROM EITHER BOOTS.COM OR CASHSTAR. AVOID BOTH.
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Helen,
Thank you for sharing your experience. We’re truly sorry to hear about the difficulties you’ve encountered and the frustration this has caused. Your feedback is important to us, and we want to make this right. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you further. Once we have your information, we’ll work to resolve this promptly.
Warm regards,
Josh R.
CashStar Team.
Absolute scammers and Thieves DO NOT BUY!!!
Absolute scammers!
Friend got me a 50 dollar e-gift through the official roblox site. Guess what? It never came. Checked with support and they said they declined it. Funny cause the bank didnt. 50 bucks approved and no card hours later. They promised that they would escalate it. I know they will probs respond to this saying "Oh were sorry and well email you" I promise you if they do I will delete the review and leave a 5 star one. They probably Will never. Its beyond me how they have any sort of partnerships. I will pursue this until its resolved. Beware though that they charge you but claim they did not AND THEN... Nothing will happen. They count on little kids buying it with there allowance. It speaks volumes that they have over 1000+ 1 star negative reviews across 3 reviewing platforms. Thieves and Scammers that have no shame in lying. Oh and support was useless.
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Faze,
Thank you for sharing your experience with us. We’re very sorry to hear about the issues you encountered and understand how frustrating this must be. We’d like to review your order and work toward resolving this as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you further. Your feedback is important to us, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
Appalling experience using this Company
Had the most appalling experience with this company. I bought 2 gift cards from them as Christmas presents for my grandson and actually thought I was dealing with PlayStation from the representation in the advertising. The order said I could get a refund up to 14 days after purchase if I hadn’t redeemed the codes.
I subsequently decided to ask for a refund as my grandson’s preferred the cash and emailed to request this. I was shocked when Cashstar responded saying they didn’t give refunds. I contacted PlayStation on their suggestion and they said they couldn’t help but gave me a reference for Cashstar confirming I had not used the codes.
Cashstar still refused to give me a refund and told me to go to my bank.
I feel this company has totally misrepresented the guarantee on their paperwork about my right to a refund and PlayStation are benefiting from this disreputable company.
You use them at your peril and if anything goes wrong they will never give you your money back.
12/01/2026
I have now had a response from this terrible company. This is what it said on my order about refunds:
Cancellation: You can cancel your purchase within 14 days from the date of purchase and receive a refund, provided that you have not redeemed the code. To request a refund contact us. Nothing in this email affects any rights you may have under local applicable law in respect of refunds for faulty products.
I therefore asked for a refund and DID NOT redeem the codes. This is what this company emailed me today:
Hi X
We are following up regarding your previous refund request for order XX. Please note that this case was previously escalated and reviewed. The resolution determined that a refund cannot be honored because the balance is not reflected in the order.
As outlined in our policy, there is a strict no-refund policy once eCards have been viewed. Due to this situation, we are unable to issue a refund.
We truly understand how frustrating this may be, and we appreciate your patience throughout this process. You are welcome to dispute the charges directly with your bank if you wish to pursue this further.
If you have any questions or need additional clarification, please reply to this email and we will be happy to assist you.
Thank you again for your understanding.
Warm regards,
Client Experience Specialist ll
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Dear Josephine,
Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration this caused and understand how disappointing this situation must feel. We’d like to review your case in detail and see how we can assist further. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary information to look into this for you. Your feedback is important to us, and we appreciate the opportunity to make things right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 01/12/2026:**
Hello Josephine, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Nonostante abbia pagato e sul sito self…
Nonostante abbia pagato e sul sito self service la carta risulta acquistata non ho mai ricevuto i codici.
Il servizio clienti continua a dire che l'ordine risulta non andato a buon fine ma è certamente una truffa
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Ciao Italo,
Ci dispiace sapere della tua esperienza. Vorremmo aiutarti a risolvere il problema, ma abbiamo bisogno di alcune informazioni aggiuntive. Ti invitiamo a controllare la tua email per un messaggio da noreply.notifications@trustpilot.com e rispondere alla richiesta di dettagli. In questo modo potremo assisterti al meglio e chiarire la situazione."
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 01/13/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Thieves! Terrible Customer Service
I wish there were an option to give zero stars. I ordered a gift card on December 12th, and it stated that it would be sent via next-day delivery with USPS. Christmas came and went, and I never received the card.
I contacted them at the end of December to follow up, and they told me to wait 15 business days due to Christmas traffic. It is now January 9th, and after contacting them again, I was told it can take up to 20 business days and that I should continue waiting!
I asked them to cancel the physical card and send a digital gift card instead, but they completely ignored that request. They have happily taken my money and delivered nothing. $250 gone!
I am furious at this appalling customer service!
UPDATE:
As you can see they offered to send an email to resolve this issue. However, not only did I never receive that email, they are claiming they cant help me because I didn’t reply. Just avoid them!
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Hello Nourah,
Thank you for sharing your feedback. We’re truly sorry for the delay and the frustration this has caused. We’d like to assist you further and resolve this as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to help you with your order. We appreciate your patience and look forward to making this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 01/13/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Cashstar legitime ?
Bonjour, j'ai acheté pour 50 € de cartes cadeaux sur le site PlayStation, qui m'a redirigé vers Cashstar. Au moment du débitsur mon compte un message d'erreur m'a indiqué qu'il y avait un problème. Est-ce une arnaque ? Vais-je vraiment être remboursé ou dois-je porter plainte ? Je voulais acheter un jeu en promotion sur le Play Store, et son prix ne sera plus le même le 8 de ce mois inadmissible !!
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Bonjour, merci d’avoir partagé votre expérience. Nous comprenons votre inquiétude et souhaitons vous aider rapidement. Veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de quelques informations supplémentaires pour examiner votre commande et vous apporter une solution. Soyez assuré que nous prenons votre situation au sérieux et ferons le nécessaire pour résoudre ce problème.
Josh R.
CashStar Team.
Achat du 3 janvier 2025
Achat du 3 janvier 2025, aucun code reçu , c scandaleux..
J’espère avoir un remboursement ou le code en lui même .
Je n’est reçu aucun e-mail ..
numéro de commande : CND6AHYGR6
Achat le : 3janvier 2026
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CashStar
Bonjour, merci pour votre avis. Nous sommes désolés pour la gêne occasionnée. Afin de pouvoir vous aider rapidement, veuillez consulter l’e-mail envoyé par noreply.notifications@trustpilot.com et nous fournir les informations demandées. Cela nous permettra de résoudre votre problème dans les meilleurs délais.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 01/08/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.