Unfortunately a company that has zero customer service. The food I ordered didn't have a particularly long bbe date but something I can live with. The issue is some of the food ordered ..cookies were... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Unfortunately a company that has zero customer service. The food I ordered didn't have a particularly long bbe date but something I can live with. The issue is some of the food ordered ..cookies were... Näytä lisää
Yritys on vastannut
Jag vill varna andra när det gäller att samarbeta med detta företag. De har haft ekonomiska svårigheter. Dessutom har de en utestående outsourcingavgift för sex månader som fortfarande är obetald till... Näytä lisää
Yritys on vastannut
Not impressed with either food or service. Paid for 1-day delivery, yet the parcel arrived 3 days later and no refund received for the express delivery (customer service person apparently didn’t see... Näytä lisää
Trying a low carb diet for the first time & came across carbzone online, made my first order of protein bread, chocolate, strawberry granola & the pasta. not tried the pasta yet but bread, granola &... Näytä lisää
CarbZone is a Low Carb company that manufactures all natural and healthy food products with a low carbohydrate content that are rich in fiber and protein.
Ruotsi
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This is an excellent low carb rice substitute at a reasonable price.

Vastaus yritykseltä CarbZone
The product is very good but a bit on the expensive side

Vastaus yritykseltä CarbZone
Extremely unhelpful and non-responsive customer service. Ignored my cancellation request submitted within 1 hour of purchase (Order #EN78381), forcibly dispatched the order, and the courier abandoned it in a public hallway in another city. Refused to respond or refund. Avoid at all costs!

Vastaus yritykseltä CarbZone
Great selection of low carb food. Love the wraps very filling. I tried the spaghetti and it's the best low carb pasta I have tried hopefully it will stay on the site.
Excellent service, really good products (the spaghetti is great). Makes low carbing entirely bearable.
improve the delivery service. my order took 9 day to reach me.

Vastaus yritykseltä CarbZone
I haven't tried the bread yet but I'm confident it will be okay it was delivered on time however
Took 3 years to reply to my review. Gave them the benefit of the doubt. Ordered 7 packs only received 2. Now they say they cant do anything. PLEASE DO NOT USE THIS COMPANY. Possibly the worst customer service I have ever encountered.

Vastaus yritykseltä CarbZone
Please don’t bother with this company.
Order arrived damaged. Spent two weeks trying to contact them by various methods and still no response.

Vastaus yritykseltä CarbZone
Unfortunately a company that has zero customer service. The food I ordered didn't have a particularly long bbe date but something I can live with. The issue is some of the food ordered ..cookies were not as described. Tried contacting them to query why etc but got absolutely no response. Seems like a common problem. What is wrong with these companies...it's the customers that actually keep you in business. Not sure anyone from the company will read this looking at previous reviews...shame really !!!!!!

Vastaus yritykseltä CarbZone
I have ordered several times from this company. However the customer service is extremely poor when something goes wrong. Having only received half of my order - when raising a complaint, they quite literally have said - that's not our problem. Forcing me to have to do a chargeback request. Extremely poor and despite being a loyal customer now need to find another provider - or only order through amazon.

Vastaus yritykseltä CarbZone
Not impressed with first time order. Paid for next day delivery as I was travelling and needed to stock up on keto foods. Didn't arrive until nearly a week later. Complained to them that I had paid for next day delivery... So they refunded me £1... Despite me paying £7.99 for it. Joke.

Vastaus yritykseltä CarbZone
Very disappointed with the service from carbzone. Cannot get a response from them despite emailing them several times and leaving a message on their chat service. I am trying to contact them to tell them I have not received my order!

Vastaus yritykseltä CarbZone
I always buy the wraps and love them.
I decided to try the crisp bread they arrived all Brocken and not able to eat them.
I contacted customer service and never received a reply

Vastaus yritykseltä CarbZone
Ordered from this company for over 5 years. Over that time, lots of deliveries have been fine but if there’s an issue, no one gets back to you! Their customer service is absolutely shocking! Couldn’t even call it a service, they just don’t respond! I’m gutted it’s the only place I can get the products, otherwise I would never order again!

Vastaus yritykseltä CarbZone
Never received items
Customer service is non existent
Do not trust this company!!!!!

Vastaus yritykseltä CarbZone
I recently thought i'd try some of the Carb Zone's super overpriced 'bread' (4 slices for £5.39).
Now, i missed 'small print' where it says the product can easily break during transportation. I mean anything can, IF IT'S NOT PACKAGED PROPERLY.
The box came by a well known Delivery Company (You can spell their name in the word delivery). It look like it had done 10 rounds with Mike Tyson, Followed by 3 rounds with Connor McGregor..... It had more red tape on it, that a government law being passed....
Carb Zone, didn't even think to be clever and put the 'bread' inbetween the wraps to help negate the box being dragged along the great wall chine and bounced off every side wall from start to end, before air lifted by one of Musk's jets, and dropping from the edge of space with no parachute.
The bread.... if yuo could call it that, is actually brittle, kind of like lightly toasted bread. If normal bread was A4 (imagine), then this bread is A6 - it's tiny.
They told me it was still eatable (It isn't if you see the pictures). I foolishly thought i'd be able to have 1 slice, lightly toasted, with some of Carb Zone's Straberry jam on it. They told me i can still eat it? I can't, unless i use it as a crumb for chicken breast, becaue if i put that in a toaster, i won't get it back out!
That's the last time i buy anything directly from them. They made no effort with the packaging. No extra paper, no foam bits, no polystera bits, no bubble wrap, literally nothing, just a large box for 6 packs of SMALL wraps, and these overpriced 4 slices of toast....
I'm disgusted

Vastaus yritykseltä CarbZone
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