CarbZone Arvostelua 

78
TrustScore 2.5/5 tähteä

2,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Unfortunately a company that has zero customer service. The food I ordered didn't have a particularly long bbe date but something I can live with. The issue is some of the food ordered ..cookies were... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Jag vill varna andra när det gäller att samarbeta med detta företag. De har haft ekonomiska svårigheter. Dessutom har de en utestående outsourcingavgift för sex månader som fortfarande är obetald till... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Not impressed with either food or service. Paid for 1-day delivery, yet the parcel arrived 3 days later and no refund received for the express delivery (customer service person apparently didn’t see... Näytä lisää

Saanut 5/5 tähteä

Trying a low carb diet for the first time & came across carbzone online, made my first order of protein bread, chocolate, strawberry granola & the pasta. not tried the pasta yet but bread, granola &... Näytä lisää

Yrityksen tiedot

  1. Verkkokauppapalvelu
  2. Terveysruokakauppa

Erilaisten ulkoisten lähteiden tuottama tieto

CarbZone is a Low Carb company that manufactures all natural and healthy food products with a low carbohydrate content that are rich in fiber and protein.


Yhteystiedot

2,7

Välttävä

TrustScore 2.5/5 tähteä

78 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,7

Kaikki arvostelut

(78)

20 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

This is an excellent low carb rice…

This is an excellent low carb rice substitute at a reasonable price.

7. elokuuta 2026
CarbZone-logo

Vastaus yritykseltä CarbZone

Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying our Low Carb Rice and find it a great alternative at a good price. We really appreciate your support! 😊

Saanut 5/5 tähteä

The product is very good but a bit on…

The product is very good but a bit on the expensive side

5. elokuuta 2026
CarbZone-logo

Vastaus yritykseltä CarbZone

Thank you for your feedback! We’re very happy to hear that you like the product, and we appreciate your comment about the price. We’re always working to offer the best possible quality at a reasonable price for our customers.

Saanut 1/5 tähteä

Extremely unhelpful and non-responsive…

Extremely unhelpful and non-responsive customer service. Ignored my cancellation request submitted within 1 hour of purchase (Order #EN78381), forcibly dispatched the order, and the courier abandoned it in a public hallway in another city. Refused to respond or refund. Avoid at all costs!

22. heinäkuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

We’re sorry that your experience did not meet your expectations, particularly regarding the cancellation request and communication. We take this feedback seriously and are continually working to improve our customer service and processes.

Saanut 1/5 tähteä

improve the delivery service

improve the delivery service. my order took 9 day to reach me.

20. kesäkuuta 2026
CarbZone-logo

Vastaus yritykseltä CarbZone

We’re very sorry that your order took 9 days to arrive. Our deliveries normally arrive within 1–3 days, so unfortunately the shipment experienced an unusually long delay with the courier.

Saanut 1/5 tähteä

Took 3 years to reply to my review

Took 3 years to reply to my review. Gave them the benefit of the doubt. Ordered 7 packs only received 2. Now they say they cant do anything. PLEASE DO NOT USE THIS COMPANY. Possibly the worst customer service I have ever encountered.

9. kesäkuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

Hi Sam, we are happy to help but you have not provided any supporting documents to us to handle your claim.

Saanut 1/5 tähteä

Please don’t bother with this company.

Please don’t bother with this company.
Order arrived damaged. Spent two weeks trying to contact them by various methods and still no response.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

Hi, please contact us at order@carbzone.se and provide us with your order number.

Saanut 2/5 tähteä

Unfortunately a company that has zero…

Unfortunately a company that has zero customer service. The food I ordered didn't have a particularly long bbe date but something I can live with. The issue is some of the food ordered ..cookies were not as described. Tried contacting them to query why etc but got absolutely no response. Seems like a common problem. What is wrong with these companies...it's the customers that actually keep you in business. Not sure anyone from the company will read this looking at previous reviews...shame really !!!!!!

9. maaliskuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

We sincerely apologize for the lack of response you experienced. We have ended our partnership with the company handling our customer service and have since brought support back in-house to provide a much better experience.

Please let us know how we can help you.

Saanut 1/5 tähteä

I have ordered several times from this…

I have ordered several times from this company. However the customer service is extremely poor when something goes wrong. Having only received half of my order - when raising a complaint, they quite literally have said - that's not our problem. Forcing me to have to do a chargeback request. Extremely poor and despite being a loyal customer now need to find another provider - or only order through amazon.

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

We sincerely apologize for the lack of response you experienced. In March 2026, we ended our partnership with the company handling our customer service and have since brought support back in-house to provide a much better experience.

Saanut 1/5 tähteä

Not impressed with first time order

Not impressed with first time order. Paid for next day delivery as I was travelling and needed to stock up on keto foods. Didn't arrive until nearly a week later. Complained to them that I had paid for next day delivery... So they refunded me £1... Despite me paying £7.99 for it. Joke.

24. helmikuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

We're sorry your first experience with us was disappointing. While courier delays can unfortunately occur outside of our control, our policy is to refund the additional amount paid for expedited shipping when a next-day service is not achieved; if this wasn't handled correctly in your case, please contact us directly and we'll be happy to review it.

Saanut 1/5 tähteä

Very disappointed with the service from…

Very disappointed with the service from carbzone. Cannot get a response from them despite emailing them several times and leaving a message on their chat service. I am trying to contact them to tell them I have not received my order!

12. helmikuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

Hi Rita, I can see you have been in contact with our customer service and received respone to your question.

Saanut 1/5 tähteä

I always buy the wraps and love them

I always buy the wraps and love them.
I decided to try the crisp bread they arrived all Brocken and not able to eat them.
I contacted customer service and never received a reply

6. tammikuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

We sincerely apologize for the lack of response you experienced. In March 2026, we ended our partnership with the company handling our customer service and have since brought support back in-house to provide a much better experience.

Saanut 1/5 tähteä

Horrendous customer service

Ordered from this company for over 5 years. Over that time, lots of deliveries have been fine but if there’s an issue, no one gets back to you! Their customer service is absolutely shocking! Couldn’t even call it a service, they just don’t respond! I’m gutted it’s the only place I can get the products, otherwise I would never order again!

8. tammikuuta 2026
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

We sincerely apologize for the lack of response you experienced. In March 2026, we ended our partnership with the company handling our customer service and have since brought support back in-house to provide a much better experience.

Saanut 1/5 tähteä

Never received items

Never received items
Customer service is non existent
Do not trust this company!!!!!

12. joulukuuta 2025
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

We sincerely apologize for the lack of response you experienced. In March 2026, we ended our partnership with the company handling our customer service and have since brought support back in-house to provide a much better experience.

Saanut 1/5 tähteä

Terrible packaging and delivery

I recently thought i'd try some of the Carb Zone's super overpriced 'bread' (4 slices for £5.39).

Now, i missed 'small print' where it says the product can easily break during transportation. I mean anything can, IF IT'S NOT PACKAGED PROPERLY.

The box came by a well known Delivery Company (You can spell their name in the word delivery). It look like it had done 10 rounds with Mike Tyson, Followed by 3 rounds with Connor McGregor..... It had more red tape on it, that a government law being passed....

Carb Zone, didn't even think to be clever and put the 'bread' inbetween the wraps to help negate the box being dragged along the great wall chine and bounced off every side wall from start to end, before air lifted by one of Musk's jets, and dropping from the edge of space with no parachute.

The bread.... if yuo could call it that, is actually brittle, kind of like lightly toasted bread. If normal bread was A4 (imagine), then this bread is A6 - it's tiny.

They told me it was still eatable (It isn't if you see the pictures). I foolishly thought i'd be able to have 1 slice, lightly toasted, with some of Carb Zone's Straberry jam on it. They told me i can still eat it? I can't, unless i use it as a crumb for chicken breast, becaue if i put that in a toaster, i won't get it back out!

That's the last time i buy anything directly from them. They made no effort with the packaging. No extra paper, no foam bits, no polystera bits, no bubble wrap, literally nothing, just a large box for 6 packs of SMALL wraps, and these overpriced 4 slices of toast....

I'm disgusted

9. lokakuuta 2025
Oma-aloitteinen arvostelu
CarbZone-logo

Vastaus yritykseltä CarbZone

We sincerely apologize for the lack of response you experienced. In March 2026, we ended our partnership with the company handling our customer service and have since brought support back in-house to provide a much better experience.

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