Flora Arvostelua 

I haven't even gotten my order yet, and it will be the last time I order. There was NOTHING showing that it would be an extra $6.32 charge for "shipping protection". That is a bogus charge! The fact that they sneak this into your total without warning - I won't ever spend another cent for their products. Unless they're using some sketchy shipping company, there's no need for an extra charge to "protect" anything. I hope they go out of business because of this shady stuff.

Flora Foods order entry system is terrible. You get no time to review your order before it's placed. You can't make any changes to your order. The bots in customer support claim the items have shipped minutes after you place your order. The bots in customer support say someone from our team will contact you by email shortly. No one contacts you. This is classic "Gaslighting". Your credit card is billed within minutes of placing your order. You get no shipping details. No humans work for customer support or in shipping for that matter. The customer support bots are trained to tell you that the order has shipped and can't be stopped. This is done to charge your crdit card immediately. The customer support bots can only chat on their website. They don't have phones or don't know how to use a phone. They say, "I'm sorry" a lot. The customer support bots even claim to understand your frustration. I guess they deal with a lot of frustrated customers. The customer support bots are trained to be overly polite when you get angry with their service. They hang up if you type more than two sentences. To the bots this is a long time of inactivity. I fully expect that I'll never receive my order. That's just as well as I'll have my credit card company stop the payment. All-in-all you'll have a bad experience with Flora Foods before you even get your order. Keep your receipt. Oh, that's right, they don't give you a receipt.

two consecutive tubs of I Can't Believe it's Not Butter have developed mold before they were used up.
I have tried filling out their contact form multiple times, and it will not accept my Catcha responses even after trying over 20 challenges.
i tried the Chat option and they just keep asking me for an order number.
Apparently they are not interested in hearing from their customers.

well i have been buying the Linzer Tarts for months and they taste good, but something was missing and it was the amount of powdered sugar. I decided to write Flora about that but I first thought to read the ingredients. What a Shock it was to see all the JUNK and CHEMICALS in them. But their promo make you think it was made by the Roman Gods themselves. All it is ,is an expensive Pest Control product!!

If I could give nothing I would. Thw web site makes ypu believe you are getting a good deal, untill you go to check out and they play add after add trying to upset you. Than you can't get passed the adds so you click on an add to move pass and it charges ypu right away , does not let you go back to correct. Also prices on the web site are different t tha whats being charged. Im sure there are different options out there thay are more about you and not the upselling , I would not recommend

Horrible experience ordering online. Placed an order, heard nothing from Flora regarding shipping. 7 days after ordering I contacted customer support and was given a tracking number that did not work. It's now 10 days after I placed that order and the tracking shows "Awaiting package from Flora Foods". Terrible business. Cancelling my order.

I had high hopes for this mail order service, have always used Flora products, this is not the same company. They use non truth statements, made in Italy! Old world recipe? All BS! Most of there products contain bioengineered food ingredients, but they don’t tell you that until you get the products shipped to your home and read the label. There products have more bad ingredients then a bag chips. Not an honest company!

I was in the Flora a few weeks back with my two children and wife. I had a lovely burger and spoke to a bartender Seb who was super friendly and had great customer service

Less than one star
Unedible!
Terrible sour taste
Publix needs to take it off their shelves!’n

Awful customer service. Received broken sauce jars, and reached out many times, and no response! It’s a shame!

I recently applied for a cleaning position.

Cleaner
UK & IE Flora Group Ltd

I received: Hello,

Thank you for applying for the role of Cleaner.

Please could you confirm if you are still interested in the role and your availability for interview on Friday 6th February?
Thank you
HR

I replied:

Yes, I’m available. I live in GOOLE and I’m new to this area and unsure how far I have to travel to make it worth my while. Also…. I’m 67 just want to supplement the income tax I’m paying on my two works pensions.
Met with a lot of Ageism when applying for the most menial of jobs.

Kind Regards

Susan.

Reply: Hello Susan,

We are about 30mins away from Goole, if this is something that you are happy to travel to please let me know.

thanks
Lucy

My reply:

Good Morning Lucy
I would like to attend for an interview tomorrow.
Please advise of the time and full address.
Kind Regards
Susan.

I had no reply so I sent:

Lucy
Disappointed you didn’t reply to confirm an interview for tomorrow.
Kind Regards
Susan Beattie.

So I followed up with :

Well Lucy…thank you for not replying

I am absolutely appalled to receive this reply:

Hello Susan,

Thank you for your messages.

At present, our department is extremely busy reviewing candidates during one of our peak recruitment periods. I had intended to invite you for an interview next week; however, due to the tone of your recent communications, I do not feel it would be appropriate to progress your application further.

We wish you every success in your future job search.

Kind regards,
Lucy

So, I was invited to an interview, which I accepted and asked for the time and address of the venue. I received no reply and now this LUCY insults me.

My reply:

Good Evening Lucy

How very insulting and very unprofessional your reply is.

1. You asked 6th February enquired if I was available for an interview Friday ( today).

2. I replied and said that I was available.

3. I had no response from you.

4. I thanked you for not replying.

Now you are now somewhat accusing me about my “ tone” of reply. Also that you were intending to invite me for an interview next week….what about today ? The date you asked me.

I wish this correspondence to be forwarded to your Senior. Please do me the honour of providing the contact details of your senior.

I am certainly not desperate for employment, I’m retired, just want a position to keep me occupied with recompense.

I find your tone very childish, offensive and quite frankly abusive.

Kind Regards

Susan Beattie.
10:34 PM

I love Flora Original and have been using it for many years for baking and spreading, Lately I have noticed that there are two types of Flora Original - one is bright yellow and the other light and normal-looking. On one occasion the bright yellow Flora was too salty.

The bright yellow on several occasions has caused me dizziness, lightheadedness and a general feeling of being unwell immediately after eating my breakfast of toast and tea. These symptoms last for a few hours, where my head feels heavy. I have managed to keep track of where I purchased the bright yellow Flora - Iceland and Asda. The normal Flora I have bought in Sainsbury's and Tesco. Why is this so? Where are Iceland and Asda getting their Flora from?

I placed an order 1/7/2026 for Greek Extra Virgin Olive Oil from Koroneiki Olives – First Cold Pressed – 3L as advertised online on Flora Foods.com, after 2 weeks of argument of trying to get a shipping tracking #, I was told when they have it in stock it will be shipped, I asked for cancelation and it was refused for over 2 weeks, Jan. 20, 2026 I received a package by UPS Tracking # 1Z0K7D48YW12537600, I opened it and it was a totally different than what I ordered, the oil can was opened and sealed with a tape, so I poured some in a glass and it was totally different oil quality and does not smell like olive oil, it was very light oil, so I took a photo of it and I contacted Flora Foods immediately and left them a voice message after trying to get hold of someone to talk to, no one ever answer the phone, so I went online and I opened a help chat which it was useless too, it was an answering system only, not real people, so here I am, I disputed the charges on my credit card co. and I hope I when the case.

89% One Star reviews on Trustpilot. That speaks volumes !!!
Eaten Flora Original for years and continued with the new muck which is not a patch on the original .
Of course the only reason to change the product is how much profit they are making , Flora knew full well that the original spread was excellent and sold in bucket loads so why change a good thing and alienate customers ?
For heavens sake, what about the consumer! Any number of American companies are usually sharks and sadly Flora follow in their footsteps. Better to have put the price up a bit than sell an inferior product which is exactly what they are doing .
I generally agree with most of the reviewers . It’s all too Trumpian

The cherry peppers were all red, no green as advertised. They tasted spoiled like they had been kept in a warm environment. They were all skin and no flesh and very small in size. I have also been blocked from their website with no explaination.

I recently bought flora pastry butter cookies from Amazon. They were boxed in their original flora box. They came along in a box with other items that Amazon had packed well. When I opened the box from flora, all the cookies except for a few, were broken and mist were reduced to crumbs. You couldn’t even eat the salvaged ones because they all tasted of crumbs from the different flavors. They were terrible cookies! They didn’t have any butter taste and tasted like more of a sugar cookie. Don’t buy these, they taste terrible! I paid $14.99 for this disaster. They need too pack their cookies better for shipping.

I have never, ever had such a terrible and disappointing customer service experience. Problems with the website led to three duplicate orders. I entered three different inquiries on three different days with no response whatsoever. I placed a phone call and was disconnected by a human at "customer service". Later I left a voicemail with no response. There are other places with good products who want my business.

I havent received my order my daughter hasn't they say its 3 to 4 days delivery keep getting fobbed off with sane answers my order was july
I have asked for a refund they say its shipped
The 1 star i don't want yo give this company needs reporting

I attempted to thicken up the double cream and this took 30 minutes and realised it was not going to make it as thick cream to put into my cake, it was still runny. I then opened another carton with a different date and number and that was the same! I then had to melt butter and add clotted cream in order to make the cream stiff enough to put into my victoria sandwich cake. I feel cheated as this has happened to me now on three occasions and I believe that your quality systems are breaking down and allowing sub-standard goods to leave your manufacturing plant. I would like to be fully reimbursed for the 3 cartons of cream I have purchased and not been able to use! Reference L51562B854 and L51321B954

FLORA ProActiv I have use this product for over 3 yeras with NO issues until recently whether the formular has changed OR the product is faulty BUT is tastes ABSOLUTLY PUTRID. Have contacted the company and had NOTHING BUT RUN AROUND for a big company they DON'T seem to care about customers. They have taken your money it's YOUR problem. Re: #1143261 Have purchase a original 25/5/25 to find although not as bad the strange taste IS still present!