Caldera Arvostelua 

Beware of this company - do not use, I rented a car from Sun Rise / Caldera Car Hire (same company) Santorini in May 2018. They forged my signature on a damages document and charged my Visa card after I left for damages that were not my responsibility. They do not reply to any communications. Not to be trusted.

I took a car from Chania airport in Crete for me and my family for 9 days in July 2018. The price was lower than others. The car was ok and the collection quite easy but, unfortunately, on car return, I have been charged for additional 100 euros (on top of a total of 256euro prepaid) for a NONEXISTING scratch on the lower part of the front bumper.

I think they use low rental rates to attract customers but later they systematically use to exploint and play on the fact that you didn't check your car so deeply at collection time to claim nonexisting damages.

This is completely unfair!
Spend a litle more on better companies but stay away from these people!

STAY AWAY! These people are pirates. The business model is to lure with low prices and then recoup the price difference to others (and more) through made up charges upon return of the car.

My branch was Caldera car rental at Chania airport, Crete. They will try anything from fuel to damage to soiling to charge you extra - lots extra. Expect long disputes where they push and argue to the point where you have to agree or miss your plane. Expect threatening behaviour from a large group of them. Their price may seem cheaper, but by the time you’ve paid all the made-up charges you will wish you had never heard of them. Do yourself a favour and go elsewhere.

I arranged a rental through a company online and was advised it would be Caldera who would provide the car at Thessaloniki airport.
I had paid for the rental in advance but when I went to collect the car I was persuaded to sign for extra insurance to cover breakdown , accident assistance. I thought the cost was €119 but misheard and it was actually €190. I changed my mind 're the extra insurance but was told I could not cancel and the company refused to rent me the car. Despite attempts to get them to be reasonable they refused to rent me the car so I had to rent a car at the airport which cost me €818!!
Do not use this company - they are only interested in making extra money out of you by scaring you to take extra insurance. They were totally unreasonable and ordered me off the premises in the end telling me to go to the police and complain.

Caldera Car Hire at Corfu avis / feedback

Bonjour, hello

Retour d'expérience, j'ai loué une nissan micra à Corfu de l'agence 'Caldera Car Hire' tout a déroulé normal jusqu'au moment du check out, l'agence est loin de l’aéroport, j'ai oublié mes lunettes dans la voiture, je suis sur à 1000000000000 % que je les ai laissé au niveau de la porte du conducteur mais ils ont nié l'existence, ils sont des menteurs et ils ont volé mes lunettes du soleil, ce n'est pas professionnel et je ne recommande pas de tous.

You should not forget any item on the car, bacause you will never ever see it again, I forgot my glasses in the car (on the drived door), I remember really 100000000 %, they sad to me that they didn't find any thing, THEY STEAL MY GLASSES AND I AM REALLY ANGRY BACAUSE IT IS NOT PROFESSIONAL

Cordialement, Best regards

Fra ende til anden: ELENDIGT
Hold jer langt væk fra det firma. Det tog os længere tid at få udleveret vores 2 biler end det tog at flyve dertil. Og da vi så endelig fik dem udleveret var det skodbiler og den ene brænde sammen efter 5 min., hvorefter det var vores eget problem at komme tilbage og få en anden skodbil. Da vi skulle aflevere var de endda så frække at de prøvede at "tørre" 2 ridser af på os (der var vel også ca 300-400 små ridser at vælge imellem) - det fik de dog ikke held med.
Alt i alt - ELENDIGT!!!

We have rented a car from Macedonia Int. Airport (SKG), Greece for three days, using, Rentalcars.com and service provided by Caldera, car rental. The car we were given was in a very poor condition and the value for money, was the least possible you could imagine, Given the very tight schedule we had to deal with, we could not request for a replacement.

Absolute unhöfliche Abzocker!
Verkaufen nochmal zusätzlich Kaution, obwohl ich keine benötigt hätte. Zum Abschluss wurde ich durch Androhung einer höheren Reservierung, als vorher vereinbart, meiner Kreditkarte genötigt. Ich hatte einen Kombi bestellt, bekommen habe ich eine Limousine aus Altbeständen von Europcar. Diese war auch technisch nicht einwandfrei, um nur zwei Mängel zu nennen: Ausgeschlagene Federbeine, Radlagerschaden, außerdem war die Serviceintervallanzeige an. Trotz gebuchtem vollen Tank wurde das Fahrzeug nur zu 3/8 gefüllt übergeben, ich bräuchte es auch nur so zurückgeben, aber wer hier dran gewinnt ist ja auch klar. Übrigens: Natürlich habe ich einen Tausch gefordert, der wurde mir aber verweigert. Da das Fahrzeug schon in Deutschland über CarDelMar gebucht und bezahlt wurde, war auch klar, wer hier am längeren Hebel saß.