Cady  Arvostelua 179

Worst organization of so-called photographers I have ever seen. Total rip-off and a group of people that do not know how to take a photo.

Have an issue, too bad. Stay away from these poor photographers.

Terrible, incompetent. When going in for the session, I marked that I DID NOT WANT a portfolio sent to me. period. I discussed it with the front staff. It was understood. THEY STILL SENT IT. so, now I have to return it within x days or they are going to 'charge my credit card'. This is absurd. I should not have to print out a return label and spend my time looking for a drop off point for an item I explicitly told them I DID NOT WANT. This is a scam of a company and I am embarrassed for Texas schools forcing us to use this company for senior photos. Disgusting practices.

TERRIBLE service. Charged me for something I was told I had till November 6th to decide if I wanted to keep. I smelled a rip off the minute I walked in - DO NOT RECOMMEND and would NEVER pick this studio to take a mug shot. It’s a complete and utter rip off and we are stuck because schools make us go there. It’s criminal what they do, DO NOT GIVE THEM a the right to run your credit card for anything.

This has got to be the worst company I have encountered when it comes to ordering school pictures. Not only do they only give you three package options online which are all rip-off’s, they tell you if you want to order separate sheets, you have to call. But NO ONE answers the phone or calls you back. I have put in several tickets to the help desk, and they close them out without resolution. So frustrating.

This has been one big scam!!! This studio was chosen by our school for the senior portraits. We had to pay to have the pictures taken, I chose 3 different backgrounds which was $80. When I get there I find out that the photographers are students, not professionals. The experience was a disaster. The student had to get someone multiple times to help them with lighting. What should have been a 45 minute shoot took almost 2 hours! Then we get our portfolio and the package prices. My $80 I spent does not go toward purchasing the pictures it was literally only for the disaster of a photo shoot. The prices of the photo packages are outrageous and they want $200 for me to keep my portfolio with proofs. Never have I not had the deposit go toward my purchase. I would not recommend this company at all.

I’m only giving this a 1 star because I couldn’t give a ZERO star. My sons school photo football jersey sleeve was flipped completely up and the photographer didn’t notice this? We spend too much money for only one pose to choose from and they won’t do retakes or refunds. So I’m stuck with a photo I don’t like. TERRIBLE customer service!

I returned my son’s horrible senior picture portfolio, now I’m trying to get a hold of this ridiculous company to see if they received it before they charge my credit card. They won’t respond to calls , live chats, emails. So now I’m calling my credit card company to stop any payments to CADY Studios !! They don’t even care about all the really bad reviews ! Don’t use this company for any pictures, look for a professional photographer !

I would not recommend this company price is ridiculous you have to pay for formal in October and another extra payment for graduation package I seriously would not be doing business with them in the future I wanted to give zero stars

I will like to say that the people that work there are great now I can’t say how disappointed I am on the prices I just wanted a 8x10 pic but the cheapest thing is a digital picture for 39 dollars . I have 3 kids these people are thieves the prices are ridiculous what happened to the 8x10 for 20 dollars ?

Winder GA location was horrible. Absolutely a horrendous nightmare. Had to wait for TWO hours to get photos taken that we didn’t even want, in a loud warehouse type setting. It’s ridiculous to pay $60 JUST for a yearbook photo. Then they said I could not decline the portfolio being sent to me. So now I have to take the time to drive it back to the post office or to the studio to return something I don’t want in the first place. Worst experience getting photos taken of my entire life. I could have hired a photographer and gotten it done in 10 minutes. NEVER go here.

Absolutely the worst. Pictures are ridiculous. Charged for things we didn't order. Can't get an answer to a question. They can't take phone calls and won't answer emails. I can't even send a new email because my son's school isn't listed and I can't send a message without choosing a school. FB and tweets are ignored.

I would leave a negative star if possible ! Very unprofessional! Can not ever speak to a live person ! Do not use this company ever !

I'm simply trying to book a senior session. The website is a complete waste of time. No matter what I choose it keeps saying I have booked the wrong thing. On hold right now for over 15 minutes

Good Experience! Pretty Photos, Nice atmosphere, kindest people. Love it!

My Son had his SR photos taken in November 2020. I was told they'd let me know when the pics were ready. I waited patiently. In January I emailed. I got customer service.. They texted me all of the pics with "proof" all over them. I asked why they were not available on the account I setup. I got no clear answer. Everytime I log into my account, I am told I can't see the photos until I order a package. I can't pick what photos I want? I have to buy all of them. I've called. No answer. I've emailed no answer. I will try one more time to message them through text. I'm going to let the school see all of this... Hopefully, they will not use this company again. My younger Son starts High School next semester...when he graduates I will make sure the school has found a better company for our "once in a lifetime" pics.

I only used this company because my child's school required it for inclusion in the school yearbook. This company is a scam! They required your bank information to schedule to have yearbook photos. Then they send you a portfolio with your request or order. After receiving, I requested in writing how to return this to them, as I was not interested. I notified them, in writing, that they were not authorized to withdraw funds from my bank because I did not want it nor did I order it. No response. Then on a Friday afternoon, they withdraw funds from my account. I have to chase them down through Facebook and finally got someone on the phone. They tried to make it my fault; said they will consider the refund once I return their portfolio. They finally agreed to provide me with how I could return it, but still will not return my money. I asked for a supervisor and evidently they have no supervisors at the company and no voice mails to leave a message. This company is just a scam hoping to steal people's money. The schools should be ashamed letting this happen just to get your kid's picture in the yearbook!

This company charged my credit card $205 for a picture portfolio. I didn't know that I needed to return it. They said it was in the terms and conditions. I scheduled the $30 sitting fee and they told me that during the order process it's in bold writing if you click on the box to read through their terms and conditions. This is very deceptive. They send 100 marketing emails per week but failed to notify the consumer in a manner that was highly visible that they had to pay $205 to keep the portfolio. I don't want it. I've already paid almost $400 for the pictures. I want my money back asap and for them not to make any additional unauthorized charges to my bank account.