Cady  Arvostelua 179

I updated from 1 to 3 stars. Cady has worked with me to retouch the photos again and is going to replace all of the unusable prints! It's been an ordeal but I think we will finally be getting photos we can use!
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Terrible quality on premiere retouching prints. The prints received looked like they had been retouched by a 5 year old. My child looked non-human and the teeth were ultra-white (think Ross in Friends where his teeth glowed in the dark!) Don't waste your money. I spent over $500 and received no usable Senior print photo.

This company is an absolute scam and should be dropped by the schools that force us to use them for senior pictures. I spent a significant amount of money on digital downloads of the pictures to find out in the Terms and Conditions that the cap and gown pictures aren't included in that price.

They are not clear in their pricing at all.

Scam artists!! They sent a horrible portfolio for my daughter’s senior pictures. We returned it and they still charged my card $236. Tried calling customer service…no help at all!!!! Will
Fight with my bank next. These people need to be sued for their business practices.

These people are SCAMS AND CROOKS! Let me just warn you that the total cost to get your pictures is going to be around $1300! But the worst part is, they allowed my 17 year old daughter to create a payment arrangement in my name, without me present and let someone else sign for it!!! I was not present and had no knowledge that this account had been set up in my name until my daughter could not keep up with the payments and I was contacted by a creditor for past due payment!!! I provided evidence to them that I had not authorized the charge and they would not rectify the issue. They had some little boy named Stephon handle my call who clearly does not understand how life works. He claimed that since I had said her father was going to pay for the pictures that I "authorized" him to pay for them, and therefore it was okay for her to make the account in my name (head scrather right...). I do plan to file a lawsuit. I don't play about my credit!!! My pictures were taken at the Johns Creek location FYI.

I knew from the previous reviews this was a shady company but our school left us no choice for senior portraits...you HAD to get them through CADY for the yearbook. The sent a portfolio, I didn't want it of course and we sent it back MONTHS before the deadline. Lo and behold they had the audacity to charge me today. I'm getting it worked out with the bank but will be filing complaints everywhere I can because businesses should absolutely not be able to operate in the US like this and schools should absolutely not have contracts with them. I already know I'm not the only frustrated parent.

You have to return staff you have never ordered. They have monopoly in school and send you items that were not part of your order. You have to make trip to USPS, stay in line or you will be charged $150-200 for items you never wanted and never asked in first place

We couldn't travel 30 miles to get to the studio so we booked a "session" to be done at school thinking it would be a similar experience. Wrong. Leading up to the special day we received numerous emails encouraging us that this day was all about my daughter, she would have time to have a few changes of clothes, pick our favorite things (musical instrument, sports item), take pictures with someone else, and even bring a pet. When we arrived at school, the school did not allow me (parent) to go back so my daughter was left to take photos on her own. It was a madhouse back there with crowds of students scrambling to take their yearbook photos. My daughter felt rushed through, could not insist on changing her outfit as she had wanted to because it was so rushed. I wish Cady had told us this "session" would be nothing more than the usual school photos. Bad pictures too. In the full body shot they cut off her shoes - very unprofessional. Also, when I tried to contact them they took forever to get back to me and when I finally did get someone, they promised to issue me a credit. I had to call and leave multiple voicemails and finally call from a phone I had never used in order to get someone to follow through with their promise of a credit. Bad service.

The worst experience!!! They are too expensive, bad customer service, poor communication. I wanted to finance, but they took the money directly from the bank account (without financing) regardless of whether they ruin your Christmas by leaving you without money. I made it clear that I want to pay for the pictures, but I wanted to do financing. Jessica, the manager, said she would give me a call to solve this issue, and she never did. I went to the studio multiple times after the problem ocurred, and nobody helped me. They said they would give me "extra pictures" to "compensate me", but that's not what I asked for. I wanted to do financing to be able to afford $1600 for the pictures, and the didn't do anything to make the financing possible. Look for other photographers who are more professional and give you a better price.

Not going to go on a full-on rant. But I will say their website is awful, and the angles and poses they use for senior pictures, also awful.

Cady Studios is a less then professional business. I wish my daughters school would use a better studio.

The amount the charge for each of their products. 100% NOT worth it.

Thank you for trying any way, Cady Studios. But you need to make your website better and get better training on angles and poses.

What a disaster. We were there for over 2.5hr. There was no instruction whatsoever. No one told us what to do where to wait. We had outdoor session scheduled but it was already dark by the time we got through the mess they call a session. Its been a month I still have no pictures to look at as it can't find my student online. There is no appointment to go over the pictures nothing . This is a total scam.

It was unclear that the initial purchase did not include photos. But even forgiving that was my oversight, they were way overbooked, causing my daughter and I to be there over two hours. I asked when we arrived how long it would be and was assured my we would be done far sooner. After the excessive wait we left without being approached by anyone, including the person at the front desk who said nothing. Hours later just received a text informing of $200 fee for photos since we “forgot to check out.”

Ziona “Z” was an awesome photographer for my senior graduate. She suggested the Art Museum and she took some wonderful pics of my son and our lab dog. She was friendly and professional and made the morning fun and relaxing. I have no complaints with any of the photographers. I am anxious about our review though bc they showed the price catalog and they are pricey but they do great work.

If I could give a ZERO for a rating I would, they put the wrong order in for my son's portraits and did not retouch them and sent me a bunch of pictures I did not order. I ordered one print and they sent me a bunch of pictures that were horrible. My son had to retake pictures because they were dark and my son's tie was crooked. On the retake they didn't take the whole set of pictures over. And now they want to charge me for more pictures. I am begging the schools to stop using this company.

CADY is terrible and a rip-off. I paid for the digital print package and it was supposed to include cap/gown photos as well. Now, they want to charge me another $160.00 for these photos (4 prints) or pay $40.00 per page. If I'm going to pay this amount, I want them clear of imperfections. I had to have someone clean-up some imperfections on the Senior digital prints and still have to go somewhere to have them printed.

Wish schools would drop these over priced hacks. Write a bad review on FaceBook Or Twitter they block you. What a Joke.

Things to know before you schedule your sitting for senior photos: if you choose the less expensive sitting fees, you will be offered to purchase the portfolio of printed pics they choose for you as well as about 10 digital images for $399. If you spring for the Elite sitting fee (about $299) which includes hair and makeup, you will not be offered this option, but can purchase printed packages for several hundred dollars. If you want digital images, they are going to charge you $2000. I'd recommend the cheaper sitting fee and they'll send your yearbook photo included for that price, then go elsewhere for your actual photos to keep at a much more reasonable price! This place is highway robbery because they feel like you're trapped... you're not.

This has been the WORST experience. Cherokee County Hight School Seniors have to use this company to be pictured in Yearbook. Which I consider an extortion considering how bad they are. My son had an appointment for 30 minutes session at 1 pm, at 2 pm he was still waiting for his turn with no explanation what is taking so long. This studio is absolutely ridiculous, and I would be curious to see the open records where and how they got the exclusive rights for Cherokee County school photography.

My daughter seniors photos was very disappointing . I have done a re- touch in the past with them because the photographer took a picture with her hair messed up , who takes a picture like that? A photographer thats in a rush. The company Scams you hoping you will not return the portfolio by Dec 2023 by keeping your credit card on file on their end so they can charge you over $200 if you don't return it. so please return it if you don't want the charge n your credit card!!! When you schedule the yearbook pic it's all in writing which most people don't realize or understand. Be ware of this company . So unprofessional

From the start during this process of high school graduation, Cady has provided subpar service and the photo results are not any better. The cost is outrageous; there are no other options provided by the school and no other people were allowed to be close enough to take photos at graduation. Even the studio photos were bad. This company has yet to reach out to me (or anyone) about our concerns. I don’t foresee them being helpful.

This company just takes your money. Every other company has a satisfaction guarantee. This one could care less. My daughter looks like a ghost because of the weird lighting them use. Another friends son who has blonde hair has black hair in his photos. Wouldn’t allow me to change background so that the photos were useable. Over priced and terrible customer service.