Bikeflights.com Arvostelua 52 880

TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It was super convenient. The support was excellent. They were quick to contact you, arranged all of the paper work, created and sent the needed labels and customs documents, quick and easy pickup. A b... Näytä lisää

Saanut 5/5 tähteä

Bike was shipped fast & got to the destination quicker than expected. I packed the bike in a box & dropped it off at ups, so any issues with packaging would have been ultimately my fault but everythi... Näytä lisää

Saanut 5/5 tähteä

Bikeflights makes it easy and affordable to ship bikes and wheels. When I'm traveling and want to send a bike, or shipping bikes or wheels to customers, Bike Flights is my first option. They always be... Näytä lisää

Saanut 5/5 tähteä

I reused a free bike box and packing material from my local bike store (had to break down the box and fold it to get it into my small car) and then used Bikeflights to ship. It was the most cost-effec... Näytä lisää

Yrityksen tiedot

  1. Varustamoyhtiö

Yrityksen kirjoittama

Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.

Bikeflights.com

Yrityksen kirjoittama

We ship. You ride.
The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
Need a box?
We have premium, thoughtfully designed and easy-to-pack boxes available.
Customer Support 7 Days
You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

53 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent customer support and fast service.

It was super convenient. The support was excellent. They were quick to contact you, arranged all of the paper work, created and sent the needed labels and customs documents, quick and easy pickup. A bit pricey but worth not having do hassle with evverything.

16. maaliskuuta 2026
Saanut 2/5 tähteä

Poor Availability

I've been on and off your site for 6 months, waiting to order a medium box. I was forced to order a large because the medium was never in stock.

16. maaliskuuta 2026
Saanut 5/5 tähteä

Pretty great

Much more reasonable than UPS office. Bike arrived two days before the estimated. Very pleased!

7. maaliskuuta 2026
Bikeflights.com-logo

Vastaus yritykseltä Bikeflights.com

We're happy to hear that our service met your expectations and your bike arrived early. We appreciate your positive feedback and your time!

Saanut 5/5 tähteä

Simple

Simple. The insurance options gave me peace of mind, and the delivery date was earlier than originally promised.

15. maaliskuuta 2026
Bikeflights.com-logo

Vastaus yritykseltä Bikeflights.com

We're happy to hear that our insurance options provided assurance and that the delivery was expedited. Thank you for your positive feedback!

Saanut 1/5 tähteä

Really disappointed with the latest…

Really disappointed with the latest bate and switch added charges from bikeflights. They changed the way you need to document measurements and now require you to lay the box in its side and take pictures of it to prevent an uncharge. We took pictures of the box standing up like we always have and they no longer accept these as accurate measurements.

Uncharges suck but they suck even more when the goal posts keep changing.

7. maaliskuuta 2026
Bikeflights.com-logo

Vastaus yritykseltä Bikeflights.com

Hi Maxx,

We totally hear your frustration on this. Unexpected charges are never a good experience, and when the process changes it can definitely feel like the goal posts moved.

You’re right that we’ve updated how measurements are documented. Having the box laid flat helps ensure the most accurate dimensions and aligns with how carriers like UPS assess packages — it’s not meant to make things harder, just to prevent discrepancies (and those exact kinds of charges) on the back end.

I do see you’ve already been in touch with our Claims team, which is great. They’re the best group to review the details of your specific shipment and make sure everything was handled correctly. If there’s anything that didn’t feel clear or fair in that process, please don’t hesitate to follow up with them — we want to make sure you’re taken care of.

Appreciate you calling this out — feedback like this helps us continue to improve how we communicate changes like these.

- The Bikeflights Team

Saanut 4/5 tähteä

It was a pretty easy process

It was a pretty easy process. Once I got a box for the bike & packed it, I attached the mailing labels and sent it out. Easy.. It got to its destination in great condition a day early! The only reason for the 4 stars is that I spent $150 to send a $100 bike. At least my son was pleased. Thanks.

6. maaliskuuta 2026
Bikeflights.com-logo

Vastaus yritykseltä Bikeflights.com

We're glad the process was easy and the bike arrived early and in great condition. We acknowledge the shipping cost was significant relative to the bike's value. Thank you for your feedback.

Saanut 5/5 tähteä

Saved a lot of money shipping bike across country!

I reused a free bike box and packing material from my local bike store (had to break down the box and fold it to get it into my small car) and then used Bikeflights to ship. It was the most cost-effective way to get my daughter’s road bike across the USA (California to Delaware) and regain the space in my garage. I watched a YouTube video on how to pack a bike for shipping, detached the handlebars, seat, pedals, and both wheels and then cut the box down to fit the bike, helmet, other gear and all the packing while staying under the next higher shipping price. I just entered the addresses, the cheapest shipping days choice, and box dimensions (45”x12”x30”)/weight (35 lbs) in the Bikeflights website to see the price, pay, and print the shipping label. I dropped it off at the UPS store (there was also an option for UPS to pick up for a small fee) and my daughter got the bike damage-free in 7 day. The cost was just $128, which included $500 protection coverage. It was so much cheaper than any other option I could find, including going direct to UPS. I am highly recommend BikeFlights!

7. maaliskuuta 2026
Saanut 5/5 tähteä

Hands down the BEST!

Ease of use, excellent rates, easy tracking and reliable delivery! There really is NO better way to ship your bike or parts!

14. maaliskuuta 2026
Saanut 2/5 tähteä

Damage + inaccurate price quote…additional unexpected chareges

Bike arrive slightly damaged. Scratches on the down tube. A bent rotor on the front wheel. Not to mention some missing bolts that fell off of the stem during shipping somehow, and escaped the box. Consequently , I was unable to ride it when it arrived in San Luis Obispo. Lastly, I received an email from Bike flights saying that UPS was going to charge me an additional $90 because the measurements were slightly larger (less than 1 inch over in one or two dimensions) than stated. However, the measurements I gave were filled in automatically by Bike flights themselves on their website since I was using one of their standardized medium size road bike box. I didn’t measure it, this is a Bike flights box—provided to me by them—so they obviously SHOULD KNOW their own product’s dimensions!!

12. maaliskuuta 2026
Bikeflights.com-logo

Vastaus yritykseltä Bikeflights.com

Hi David,

eally sorry to hear your bike didn’t arrive in ride-ready condition. Scratches, a bent rotor, and missing bolts is definitely not the experience we want anyone to have, especially when you’re traveling and expecting to ride right away.

We also understand how frustrating that additional charge email must have been, particularly since you were using one of our standard boxes. That’s on us to help clarify and make right.

It looks like we haven’t heard from you directly yet, but we’d really like the chance to fix this. If you can reach out to our Claims team with a few photos of the damage and what’s missing, we can dig in right away and work toward a resolution for you or you can file a claim directly at Bikeflights.com/claims

Appreciate you calling this out — we’re here to help get it sorted.

- The Bikeflights Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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