Bikeflights.com Arvostelua 52 880

TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It was super convenient. The support was excellent. They were quick to contact you, arranged all of the paper work, created and sent the needed labels and customs documents, quick and easy pickup. A b... Näytä lisää

Saanut 5/5 tähteä

Bike was shipped fast & got to the destination quicker than expected. I packed the bike in a box & dropped it off at ups, so any issues with packaging would have been ultimately my fault but everythi... Näytä lisää

Saanut 5/5 tähteä

Bikeflights makes it easy and affordable to ship bikes and wheels. When I'm traveling and want to send a bike, or shipping bikes or wheels to customers, Bike Flights is my first option. They always be... Näytä lisää

Saanut 5/5 tähteä

Bike Flights has been a game changer for me the past 7 years or so. I'm an avid old school bmx collector/seller (over 20 years) and using Bike Flights has not only saved me on shipping but has given... Näytä lisää

Yrityksen tiedot

  1. Varustamoyhtiö

Yrityksen kirjoittama

Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.

Bikeflights.com

Yrityksen kirjoittama

We ship. You ride.
The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
Need a box?
We have premium, thoughtfully designed and easy-to-pack boxes available.
Customer Support 7 Days
You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

53 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

It was really easy to use bikeflights…

It was really easy to use bikeflights to ship a bicycle. I used a box from a bike shop and plugged in the dimensions/weight and printed the slip. Drop off was easy too. Funny story about this experience: The same place I dropped the packed item off for shipping wanted close to three times the amount bikeflights charged. They are an affordable option.

12. maaliskuuta 2026
Saanut 3/5 tähteä

Economics of Transporting and Box Design

The economics of using this service work if the bike is worth more than $500. If you include the cost of the box, the cost to ship it to your home, and then the cost to ship the bike to its final destination, the total cost, at least for Boston to Miami, was around $500. Your bike needs to be worth more than that obviously to make the numbers work.

The box that I received should have had printed dashed lines at the points where the flat cardboard had to be bent. The instruction video went too fast and wasn’t even for the shape of the boards for the box that I ordered. A simple set of instructions, printed on the boards (bend here, for example) would have made life easier. Finally, the locking tabs were very finicky to push in place and lock as my arm wasn’t long enough to extend to the bottom of the box and make sure the holes lined up to lock. In fact, after locking and testing, one of the twist locks was lost.

25. helmikuuta 2026
Saanut 3/5 tähteä

It truly has been an aggravation that…

It truly has been an aggravation that one now has to prove their shipping sizing. I know you guys state it is the carrier but it is also a reflection on you that it is begging to feel like nickel and diming us. Shipping now is becoming more and more of a hassle to have to prep your shipments to potentially defend yourself after the fact. Note: I have also began to experience that some UPS Stores are beginning to charge for drop offs and to hold packages ($5/day/package). I understand some are independently own but something else to consider

6. maaliskuuta 2026
Bikeflights.com-logo

Vastaus yritykseltä Bikeflights.com

Hi Lee,

Thank you for the honest feedback—we completely understand how frustrating this can feel.

Over the past year, carriers have significantly tightened their billing and audit processes, which now require much more precise package measurements than in the past. While these policies are set and enforced by the carriers, we know that experience ultimately reflects on us as well, and we don’t take that lightly.

The intent isn’t to nickel and dime anyone, but rather to pass through the charges exactly as they’re assessed to us. When dimensions are flagged or adjusted during a carrier audit, we’re charged accordingly, which is why accurate sizing upfront has become so important.

We also hear you on the added hassle—having to double-check measurements or potentially defend them after the fact isn’t ideal, and it’s something we’re actively working to make clearer and easier for customers through better guidance and tools.

Regarding UPS Store fees, you’re correct—many locations are independently owned and may charge for services like package holding or drop-offs at their discretion. While those fees aren’t controlled by us or the carrier directly, we agree it adds another layer to consider when planning a shipment.

We truly appreciate you sticking with us and sharing this perspective—it helps us continue improving the experience.

- The Bikeflights Team

Saanut 5/5 tähteä

Bikeflights is the way

Bikeflights is the way! Especially nowadays when shipping costs have skyrocketed. I priced the same bike shipment out online and it was over 250 bucks more than bikeflights. Not saying it’s affordable, but you’ll save a schitload over retail, and they make it easy. Bikeflights is the way.

12. maaliskuuta 2026
Saanut 5/5 tähteä

Bikeflights makes it easy

Bikeflights makes it easy and affordable to ship bikes and wheels. When I'm traveling and want to send a bike, or shipping bikes or wheels to customers, Bike Flights is my first option. They always beat the competition's prices, and I have never had a problem with the shipping.

5. maaliskuuta 2026
Saanut 1/5 tähteä

My bike was dented in several places…

My bike was dented in several places and the delivery date was not reliable.

6. maaliskuuta 2026
Bikeflights.com-logo

Vastaus yritykseltä Bikeflights.com

Hi Jasmine,

We’re really sorry to hear about your experience—this is definitely not what we want for our customers.

We weren’t able to locate any prior communication or a filed claim regarding this shipment, so we haven’t yet had the opportunity to look into the damage or delivery concerns. We’d absolutely like to make this right.

Please reach out to our Claims team and file a claim via this link - https://www.bikeflights.com/claims
so we can investigate what happened and work toward a resolution as quickly as possible. Carrier transit issues and delays can occasionally occur, but we’re here to advocate on your behalf and help through the process.

We appreciate you bringing this to our attention and hope to assist you further.

- The Bikeflights Team

Saanut 3/5 tähteä

It was simply too expensive

It was simply too expensive. I will be using the other shipping service next time.

12. maaliskuuta 2026
Bikeflights.com-logo

Vastaus yritykseltä Bikeflights.com

Hi Paul,

Thanks for your feedback—we understand that shipping costs can be a big factor when choosing a service.

In this case, it looks like a larger box was used for the shipment, which can significantly impact the price. Carriers base their rates largely on the size and dimensions of the package (not just the weight), so bigger boxes tend to cost more to ship.

We always aim to provide the most competitive rates available and be as transparent as possible during the booking process. That said, we appreciate you giving us a try and hope we may have the opportunity to better fit your needs in the future.

- The BIkeflights Team

Saanut 5/5 tähteä

Bike flights, the only way to ship a bike.

Bike was shipped fast & got to the destination quicker than expected. I packed the bike in a box & dropped it off at ups, so any issues with packaging would have been ultimately my fault but everything arrived in good condition. Very pleased with bike flights.

12. maaliskuuta 2026
Saanut 5/5 tähteä

It was reasonable and the shipping was…

It was reasonable and the shipping was fast. I appreciate the excellent service. Much appreciated. I was able to use a box I got from a local bike store. The fees were a fraction of what other companies would of charged to pack and ship. Thanks again!!!

5. maaliskuuta 2026

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

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Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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