Gladi knows the trade well and genuinely cares about doing a proper job rather than rushing through it. I now feel much safer knowing the system is set up correctly, and I wouldn't hesitate to recomm... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Thank you to Ollie OC at Banham Kensington. Excellent service, with lots of personalised aesthetic advice. He even helped us change the locks for a different finish when we changed our mind about what... Näytä lisää
Yritys on vastannut
The 5 stars is purely for the engineer-Stephen who visited,who was very polite,knowledgeable and this is why he's requested each year as knows his stuff. However ...actually trying to get through to... Näytä lisää
Yritys on vastannut
I popped into the Banham Earlsfield showroom today to get a key cut. I was welcomed by a lovely member of staff called Amie. Amie was really helpful, professional and polite. The key cutting process w... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Turvallisuuspalvelu
- Ovitoimittaja
- Päivystävä lukkoseppä
- Lukkotoimittaja
- Turvajärjestelmien asennus
- Turvajärjestelmien toimittaja
Yrityksen kirjoittama
Banham Security is a leading provider of security solutions, offering a wide range of services including locks, safes, alarms, gates, CCTV systems, and more. With over 90 years of experience in the industry, Banham has established itself as a trusted and reliable name in security. At Banham, we are committed to providing our customers with the highest level of service and quality products. Our team of experts is dedicated to ensuring that your property is secure and protected at all times, with a focus on innovation and customer satisfaction.
Yhteystiedot
20 Thornsett Road, SW18 4EF, London, Yhdistynyt kuningaskunta
- 020 7622 5151
- customerservice@banham.com
- banham.co.uk
4,6
Erinomainen
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I am perfectly happy with the service I…
I am perfectly happy with the service I receive from Banhams. I find the staff very helpful.
21. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
You arrive for the alarm activation and…
You arrived for the alarm activation and you completed to resolve the alarm activation in a professional manner.
11. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you very much for taking the time to leave us a 5-star review. We're always grateful to receive feedback from our customers and we are glad to hear that we have met your expectations.
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us your 5 star review. We are delighted to hear that you are happy with our engineer and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Very polite and punctual engineer
14. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us your review. We are delighted to hear that you are happy with our engineer and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
The maintenance visit was prompt
The maintenance visit was prompt, unintrusive, comprehensive and efficient.
13. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you very much for taking the time to leave us a 5-star review. We're always grateful to receive feedback from our customers, and we are glad to hear that the maintenance visit have met your expectations.
Kind regards
Debbie
Banham Customer Service Team
Arrived on time
Arrived on time, carried out the inspection efficiently and generally very respectful of the property.
20. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your annual maintenance inspection has met your expectations.
Kind regards
Debbie
Banham Customer Service Team
Prompt response to 2nd activation when…
Prompt response to 2nd activation when we got back home - thorough, helpful, courteous ID verification
20. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you very much for taking the time to leave us a 5-star review. We're always grateful to receive feedback from our customers, and we are glad to hear that we have met your expectations.
Kind regards
Debbie
Banham Customer Service Team
Banham's 6 week guarantee
Be aware that Banham only guarantee the work carried out by their Service Engineers for 6 weeks. My alarm kept going off at unearthly hours on various mornings just a few weeks past this deadline and their own callout chap said it was due to a freyed wire and loose connection and so evidently not checked properly by their Service Engineer ... as a result: 4 trips to the office, a £ 155 bill on top of the service bill, a letter saying that my police reporting will be discontinued due to these recent 'false alarms' and a standard 'this is our policy' response from their so-called 'Customer Service Dept' - that's the value you get being a customer for over 25 years :-(
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Banham Group
Thank you for your review and for bringing this to our attention. We’re truly sorry to hear about your experience with the after care service. Your feedback is invaluable, and we really want to make things right, but as Trustpilot do not provide us with your contact details, we would ask that you contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk) so we can address your concerns.
Kind regards
Debbie
Banham Customer Service Team
Great services
Engineer that came was polite and helpful. As I booked the slot months in advanced, couple of reminder sent - that is good - in case you need to reschedule the appointment
10. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your annual maintenance inspection has met your expectations.
Kind regards
Debbie
Banham Customer Service Team
Very Helpful Colleagues They gave good…
Very Helpful Colleagues They gave good advice and information.
17. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a 5-star review. We’re glad to hear you were happy with the service provided and will pass on your comments to our engineer.
Kind regards
Debbie
Banham Customer Service Team
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us your review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Great service
Great service, professional, fast. Thank you
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Aaron and his colleague are Very…
Aaron and his colleague are Very professional engineers. Polite and answered our questions.
16. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us your 5-star review. We are delighted to hear that you are happy with our engineers and will be sure to pass your comments.
Kind regards
Debbie
Banham Customer Service Team
Your young man Donovan was excellent
Your young man Donovan was excellent; he knew his job well, and is a really nice young man. We wish him success in his life.
16. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineer and will be sure to pass your comments.
Kind regards
Debbie
Banham Customer Service Team
Very efficient
9. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Turned up on time
Turned up on time. Very personable young man. System checked and adjusted quickly.
15. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your annual maintenance inspection has met your expectations.
Kind regards
Debbie
Banham Customer Service Team
Courteous engineers and good service.
9. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Professional but expensive
Call out is incredibly expensive given that technician only stayed for 5 minutes for the service
8. heinäkuuta 2026
Vastaus yritykseltä Banham Group
Thank you for taking the time to leave us a review. We are of course sorry to learn of your disappointment but appreciate your feedback. If you require any additional support you can contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk).
Kind regards
Debbie
Banham Customer Service Team
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