Awful awful business. Terrible uncaring customer service. Useless website and they will never ever respond to an online form if you have a problem or query. Avoid like the plague
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Achtung Abzocke. Wir haben über Autoeurope einen Mietwagen bei Budget auf Madeira gebucht. Autoeurope haben wir 546€ bezahlt. Bei Budget sagte man uns der vorausgezahlte Betrag wäre nur 476€, dementsp... Näytä lisää
Auto Europe give good prices and service. However, sometimes their suppliers try it on. Europcar recently tried to charge me an extra day rental by booking it 1 hour later than I returned it. It aut... Näytä lisää
Very helpful when booking online. On arrival at Birmingham Drivalia They had upgraded my rental car. Had to cut short my rental and return to Spain due to a family matter. £1500 deposit returned... Näytä lisää
Yritys on vastannut
3,3
Keskitasoinen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy and very good logistic by Auto…
Easy and very good logistic by Auto Europe.
Wbr//Anders
3. huhtikuuta 2025
Vastaus yritykseltä Auto Europe EU
Thank you for your review! We’re so happy you had a great experience with Auto Europe. We look forward to welcoming you back soon!
Best prices (better than locals and…
Best prices (better than locals and rentalcars.com) and reliable supplier. I've never had problems with them in many years
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for your kind words and for being a loyal customer. We appreciate your business and are glad to hear that you have had positive experiences with our services. We strive to provide the best possible prices and reliable service to our customers. We look forward to welcoming you back soon!
Poor Service
Poor Service!!!
I have a mistake I made in my reservation but now one comes back to me after 2 emails I have sent to you guys.
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Dear Mr. Meir E 1,
Thank you for your feedback. We are very sorry to hear that your vehicle rental was not to your satisfaction. We make every effort to ensure a smooth car rental experience, but as an intermediary we have limited influence over the staff and processes at our car rental partners.
Unfortunately, we have not received a response via this platform, although we have tried to request additional information to investigate your case.
Nevertheless, we would like to advocate on your behalf. Should you wish us to take action on your behalf and get in touch with our partner, you can contact our customer service team via the following link.
https://www.autoeurope.eu/customerservice/
https://www.autoeurope.co.uk/customerservice/
We apologize for the poor service provided by our car rental partner. Customer satisfaction is our top priority and we will use your feedback to prevent similar situations in the future.
Thank you for taking the time to share your experience with us.
Yours sincerely,
Auto Europe Team
Vastaus yritykseltä Auto Europe EU
We're delighted to hear you find our rates competitive and our comparison process straightforward. Your feedback is valuable to us. We are hoping to see you again !
Choose with the right information
Got a choice of hire companies and cars with the prices and ratings.
30. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for taking the time to leave a review. We appreciate your feedback and are glad you found our platform helpful. e can’t wait to serve you again!
Vastaus yritykseltä Auto Europe EU
Thank you for your review! We’re so happy you had a great experience with Auto Europe. We look forward to welcoming you back soon!
I recently completed my payment and saw…
I recently completed my payment and saw my order reflected in a quotation. However, my reservation was unexpectedly canceled by the platform without any prior warning or explanation. I would appreciate clarification on why this happened.Could you please provide details regarding the reason for the cancellation? Additionally, I would like to know if any corrective action can be taken and whether I am entitled to an apology for the inconvenience caused.
27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Dear Mr. David Bian 1,
We sincerely apologize for the inconvenience and frustration this situation has caused you. We attempted to request additional information through Trustpilot but unfortunately were unable to obtain it.
As a broker, Auto Europe acts as an intermediary between customers and car rental providers. While we always strive to secure confirmed bookings, there are rare occasions where the rental provider is unable to honor a reservation due to unforeseen availability issues. Unfortunately, in such cases, we have no choice but to cancel the booking. We understand that this is disappointing, and we truly regret any disruption this has caused to your plans.
If you require further clarification or assistance, please do not hesitate to contact our reservations team. They will be happy to provide guidance and explore any possible solutions for you.
Telephone: +49 89 412 07 269
Email: reservations@autoeurope.eu
Standard Opening Times:
- Monday-Saturday: 9:00 - 18:00 CET
- Sunday: 10:00 - 18:30 CET
Once again, we apologize for the inconvenience and appreciate your understanding.
Best regards,
Auto Europe Team
we made a wrong date reservation and…
we made a wrong date reservation and the call girl was very helpful in finding solutions for our "problem"
20. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
We appreciate your kind words and are glad to hear that our team was able to assist you. We strive to provide excellent customer service and are happy that you found our representative helpful in resolving your reservation issue.
Good selection
Good selection, clear details and fast process.
25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for your kind words! We're thrilled to hear you found our selection, details, and process to be helpful. We appreciate your positive feedback and will continue striving to provide the best possible experience for our customers.
Auto Europe Review
Have used Auto Europe on several occasions. The system is easy to use, all the information is available, nothing is hidden. I typically compare the EU site to the CAD site. There are some savings, although not significant, it gives you a wide range of cars and choices.
23. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for your kind review and for sharing your positive experience with Auto Europe. We appreciate you taking the time to highlight the ease of use and transparency of our system. We're glad you find our website helpful and that you appreciate the range of car options and choices we offer. We strive to provide our customers with a seamless and informative booking experience, and your feedback reinforces our commitment to doing so.
God bil til pengene
God bil til pengene
Hurtig retur af depositum
1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Tak, fordi du tog dig tid til at dele din feedback! Vi er glade for, at du sætter pris på vores brugervenlige hjemmeside og den værdi, vi tilbyder. Hos Auto Europe er vi forpligtet til at yde den bedste service og de bedste muligheder for vores kunder. Vi glæder os til at betjene dig igen!
Easy website
The structure of their website, the information, and former experiences as their support when some changes had to be made
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
We appreciate your feedback and understand your perspective on our website's structure, information, and past support experiences. We're always striving to improve and appreciate your insights as we continue to enhance our services. We hope to see you again!
AutoEurope is simply the best place to rent from!
AutoEurope is simply the best company to rent from. I regularly rent cars while travelling, and I have tried the other companies, but I always return to AutoEurope. They continually offer the best prices and customer service is stellar. The website is super easy to use and booking is quick and easy. Love the comparison table which pops up after putting in the rental location and dates! I highly recommend AutoEurope for your next car rental!
22. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for your kind words and glowing review! We are thrilled to hear that you had such a positive experience with our company. We strive to provide our customers with the best possible rates and customer service, and it is rewarding to know that our efforts are appreciated.
We are particularly pleased that you found our website easy to use and that you appreciate the comparison table feature. We understand that car rentals can be a stressful part of travel planning, so we aim to make the process as smooth and straightforward as possible. We are committed to offering competitive prices and excellent customer service, and we are grateful that you recognize this.
simple to use website
22. maaliskuuta 2025
Vastaus yritykseltä Auto Europe EU
We appreciate your kind words about our website. We strive to make our platform user-friendly and accessible for everyone.
Eacy booking process
20. maaliskuuta 2025
Vastaus yritykseltä Auto Europe EU
Thank you for your review! We’re so happy you had a great experience with Auto Europe. We look forward to welcoming you back soon!
I am an old client of Auto Europe
I am an old client of Auto Europe, the service is very good, the prices also.
20. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for your kind words and for being a loyal customer. We appreciate your business and are glad to hear that you have had positive experiences with our services and prices. We hope to see you again soon!
Booking was smooth
Booking was smooth, lot of choices.Lets see, how will go a pikk up.
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for your kind review! We're thrilled to hear that you found our booking process easy and had a wide selection of options. We hope you have a wonderful experience with your pickup.
Smooth and good comparison of prices…
Smooth and good comparison of prices and options. Has always been reliable when booking for car rental abroad
16. maaliskuuta 2025
Vastaus yritykseltä Auto Europe EU
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you found our service helpful and reliable for your car rental needs abroad. We strive to provide our customers with a smooth and easy booking process, and we're glad that we were able to meet your expectations. We hope to see you again soon!
Very easy to use
Very easy to use; great selection of vehicles; competitive pricing
12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for your kind words! We're thrilled to hear you found our service easy to use, with a great selection of vehicles and competitive pricing. We appreciate your positive feedback and will continue to strive for excellence. See you next time!
Trustful service
Trustful service, reasonable and competitive prices. Fast and professional customer service.
13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Auto Europe EU
Thank you for your kind words! We're thrilled to hear that you found our service trustworthy, our prices reasonable, and our customer service fast and professional. We strive to provide an exceptional experience for all our customers, and your feedback is greatly appreciated. We hope to see you again soon!
Trustpilot-kokemus
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