AirtechoArvostelua 

A sinister company that flies below the radar.
I think this is just a shed, a PC and a person who knows nothing as no service or advice on anything. Avoid…

Same experience as other reviews. Tried to cancel after reading the reviews on here, was told it had been shipped. After many emails I contacted my credit card company, who refunded the money, but said it could still be taken back. Airtecho now send daily emails asking me to accept the product with a 50% refunded if I cancel the claim on my card. I note they have now changed the website to .com, it was .UK.
From my research I have found that electrical goods sold in the U.K. must bear the UKCA mark and that the supplier must provide a UK Declaration of Conformity. I have requested this from Airtecho and no they are back to offering a 5% discount if I keep the product.
I am happy to pay the return costs to China, but don’t see why duty should be paid on goods being returned. I am investigating this at the moment. They do not make it clear that goods have to be shipped back to China, misleading the public into thinking the item comes from the U.K. They have told me they are a UK based company. No record on Companies House, and when I challenged them, no reply. They just keep going round and round in circles. I wish I could give zero stars, but it’s not possible. I won’t give up and will fight this to the end. I am going to report Airtecho to the Chinese Embassy and ReportFraud.ftc.gov.

I don’t even want to rate this product or company , I ordered a hairdryer in good faith and it cheap and no CE standard markings , don’t want to even try it . I emailed them to ask for a refund and after 6 emails getting nowhere . Their product and customer service is disgraceful. I have put in the hands of my credit card company .

Hairdryer stopped working after 10 months. No reply from customer services despite sending 2 emails.
Abysmal.

Mine broke before the year was out .ive text them but they do not reply .
Wish I had read the reviews before I spent £179.
That’s a lesson to be learnt .

Broke within 1 year . No response from Airteco. Very upset £179 lost .
Don’t buy. Wish I had read the reviews.

Föhn was kapot na twee weken ben nu al vier weken bezig om of mijn geld terug te krijgen of een andere föhn gaat echt ergens over!

I've not received mine yet, could kick myself for not reading reviews first, I tried to cancel my order within a couple of hours of ordering, and guess what....... said it had already been shipped, what a load of bull 💩, kiss goodbye to £160. Big lesson learned !!!

The hairdryer is not CE-marked (Conformité Européenne) and therefore not allowed to be sold in Europe. However, it is marked with a symbol very similar to the CE symbol (China Export symbol). One difference is that the Chinese symbol has a clearly shorter distance between C and E than the EU symbol has. The China Export symbol does not say anything about how safe a product is, it just shows that the product is made in China. The manufacturer is responsible for ensuring that the requirements are met according to European/ISO Laws, directives and regulations. This means that you have no obligation to pay anything. If they want the product back, they have to pay the shipping themselves. Look at older reviews where they e.g. have received electric shocks and parts that have melted. Also take the opportunity to report the product to your respective country's electrical safety authority. Also report KLARNA financial companies that do not blacklist a company like this.

SCAM ……….BEWARE BEWARE BEWARE!!!
Someone has written fake reviews about this product to glorify it and rate it as the best on the market… sooo annoying !!!
The merchant pretends to be from Australia as per Airtech Au
The product comes with a plug that can’t be used in Australia and to convert it severely compromises the hairdryer
Correspondence is a total dead end, obviously rip off merchants from China.My last email from them suggested I give it to a friend and they’ll reimburse me 5% (yeah right) and the hairdryer doesn’t work in Australia
No return address provided so they continue to charge ppl $309 for a product that can’t be used
Not sure how we stop them but I don’t like being ripped off… I’m 66 years of age …. But please heed my warning and don’t play into their hands

Jeg fikk ingen ordrebekreftelse, heller ikke varen. Måtte sperre bankkonto og anmeldte til politiet.

I have ordered this hairdryer the 22 in the morning, then i read the reviews then i was so so scared i thought i lost my money and it is a scam , then i emailed them the same day i said i hope this reviews are not correct, then they replied to me the next day , when ever i emailed them they came back to me ، they have a good service , i received mine today it is the 29 , very nice hairdryer with all the features

Received product and want to return it - they REFUSE to provide return details, even though they claim to accept returns over a 90 day period. More than 15 emails exchanged, and STILL no return details - they just reiterate the point that customer had to pay for the shipping and customs duty (which I have told them REPEATEDLY is fine by me!). Obviously a major scam company, STAY CLEAR!

Terrible experience!! Wish I had seen the trust pilot reviews before purchasing. Waste of $300. Received a UK plug whilst I live in Australia. Ended up buying an adaptor to make it work. Worked sometimes and other times didn't and now doesn't even turn on, only used the hair dryer on 2 occasions before it stopped working. They tried to dissuade me from returning the product for a 5% compensation and to consider the high shipping and customs clearance costs. They wanted me to accept that the product was not faulty if I accepted any compensation. I've emailed them 3 times asking what their return address was and they replied to not use the one on the box??? Worst customer experience and terrible product. Still going to persevere to return the product as a matter of principle.

Fup virksomhed. Jeg bestille min føntørre og pengene blev trukket allerede få dage efter. Jeg har ikke modtaget en leveringsstatus og min føntørre er ikke kommet endnu. Jeg har ventet en månede nu!
Jeg har skrevet til firmaet men det er en robot der svare.

Had the dryer less than 1 year and is broken and melt s the attachments as well as the inside of the dryer opening for the nozzles. When I contacted Airtecho I was told that because it was over 6 months old there was nothing they can do. SHOCKING CUSTOMER SERVICE. I have had a dryer previously for £50 that lasted years, yet this you pay £180 for doesn’t even last 1 year. DO NOT BUY!!

Had the hairdryer 1 year and it’s broken down completely and nothing can be done as more than 6 months old!! Absolute waste of money £179 paid - DO NOT BUY - terrible product - terrible customer service!!!

Arrived with a plug for UK, when I live in Australia. Customer service poor to disgraceful. The company is in China and have no credability. They knew I was a customer from Australia not UK as they added a adapter plug, which is big and bulky. They offered me a discount of 25% which I accepted but they wanted me to acknowledge the product did not have a quality problem. I did not accept their terms. I purchased a Dyson and wrote off the China take off as a bad experience. Every email they quote: Sorry for any problem. Be patient. Annoying company. Lesson learned $300 mistake.

I wish I could give this a MINUS review. After many weeks and umpteen emails, I’ve FINALLY got a refund, cost me £34.70 postage and £37+ custom costs but I was determined to not let them sell me something I’d been led to believe was a Uk product!! AVOID AT ANY COST!!

Styr unna! De benytter seg av alle skitne triks for å få deg til å betale. Nekter å oppgi returadresse, melder plutselig om avgift ved retur og vil helst holde dialogen direkte og ikke via Klarna. Dette er scam.