I ordered by mistake without realising that the product will not do what I need. I did not understand what I was buying and their description was not clear! I asked them to cancel the order immediatel... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I must admit to having purchased at least three of your devices “just in case”, but not used any to date! I do use six Apple-based devices (2 each of MBPs, iPads, and iPhones! Regrettably, my plan... Näytä lisää
Yritys on vastannut
I've had numerous old DVDs that were recorded 40+ years ago. They are interviews with deceased family members originally on video tape. The old DVD format they were moved to weren't playable on any de... Näytä lisää
Yritys on vastannut
My experience with the zilkee recovery dock is likely not totally unique, but it truly meant the world to me. I had a very old hard drive, think 20+ years, that held nearly 300gb of old pictures from... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Zilkee is a leading provider of hard drive recovery converters, offering cutting-edge technology to help customers recover lost data quickly and easily. With years of experience in the field, Zilkee has developed a reputation for outstanding customer service, reliability, and expertise. At Zilkee, our mission is to provide the best possible data recovery solutions to our customers, empowering them to regain control over their valuable digital assets. We understand the importance of data security and protection, and we are committed to delivering superior products that meet the highest industry standards. Whether you're a professional IT administrator or a casual computer user, Zilkee has the tools you need to safeguard your important data. Our hard drive recovery converters are designed to work seamlessly with a variety of systems and configurations, ensuring that you can recover your files quickly and easily, no matter what. At Zilkee, we pride ourselves on providing exceptional customer support, and we are committed to helping our customers every step of the way. From product installation to troubleshooting and technical support, our experienced and knowledgeable team is here to help you get the most out of your Zilkee products. So if you're looking for a reliable and effective hard drive recovery converter, look no further than Zilkee. With our cutting-edge technology and unparalleled customer service, we are the trusted choice for data recovery solutions.
Yhteystiedot
Yhdysvallat
- zilkee.com
3,4
Keskitasoinen
1 t. arvostelua
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On vastannut 92 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered by mistake without realising…
I ordered by mistake without realising that the product will not do what I need. I did not understand what I was buying and their description was not clear! I asked them to cancel the order immediately as offered in the terms. I was ignored and I sent several messages to them without getting any acknowledgement. Over a week later the product turned up! and they charged me a lot for shipping it and set up an account to charge me more on my Paypal account! I had to cancel that!
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Zilkee Ultra Driver Converter Fake
Zilkee advertise currently advertise their Ultra recovery Converter as a plug and play recovery system that will recover lost files etc on your Hard Drives. This is not true. This "Converter" is a drive reader on and you can but them anywhere for a fraction of the cost. I attempte to use the Recovery Device only to find out that it runs in conjunction with a recovery progrm that needs installation onto a PC. This program is not mentioned anywhere in their advertisement. After installation of the program and the connection of 4 different hard drives to the "Adapter/Reader" it still did not work.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zilkee
We sincerely apologize for the experience you’ve had. We have already requested your details so we can further check our system and ensure this is properly resolved. Rest assured, we will work on making this right for you.
The Y-DISK APP DOES NOT…
The Y-DISK APP DOES NOT WORK!!!!!!!!!!!!!!
I HAVE AN IPONE 11 PRO.
I WOULD LIKE A REFUND ON THE PRODUCT!!!!!!!!!!!
DAVID P SCHLABS
18. toukokuuta 2026
Vastaus yritykseltä Zilkee
We sincerely apologize for the experience you've had with our product. Please know that we have already escalated your concern to our technical support team, and they will be reaching out to you to provide further assistance. In the meantime, could you kindly check your email inbox, including your spam or junk folder, for any messages from our team? We are committed to resolving this matter and ensuring you receive the support you need.
Vastaus yritykseltä Zilkee
Thank you for your feedback. We appreciate your input and are always working to improve our products and user experience.
Don't buy from Zilkee
Don't buy from Zilkee! They only take returns if the hard drive recovery system is broken upon receipt. If your system doesn't work with Zilkee, there's no way to return for a refund...even though they state on their website that if you have "any issue", they will accept returns without question. They are good at the art of deception. Clearly a company that is not US based with US business ethics! BEWARE OF ZILKEE!!!
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zilkee
Thank you so much for providing the details. Upon checking our system, there seems to have been a misunderstanding, and we sincerely apologize for it. We truly want to make this right for you, as our support team was only following the standard protocol during the process.
Please rest assured that we are committed to resolving this matter, and our support team will be reaching out to you via email shortly. Thank you again for your patience and understanding.
Not received
I still have not received my parcel.Please contact me to explain why?
23. huhtikuuta 2026
Vastaus yritykseltä Zilkee
Hi Mrs. Sally,
We sincerely apologize for the misconception. Upon checking, the package was marked as delivered on April 30. Our support team will also send you an email shortly with the complete tracking details for your reference. Please feel free to check your inbox, including your spam or junk folder. Thank you for your patience and understanding.
Not everything works everytime
There was a problem, and after a number of emails back and forth, it remained, so a refund was issued. Don't let this stop anyone from purchasing, as you might not have a problem.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zilkee
Please know that we are doing our very best to assist you and resolve your concerns as quickly and effectively as possible. Your experience is important to us, and we are committed to making this right for you.
We truly appreciate your patience and understanding throughout the process.
Vastaus yritykseltä Zilkee
Thank you for your review, we appreciate you letting us know. Your concern has been checked and investigated, and we sincerely apologize for the inconvenience. It appears to be a shipping issue. Our support team will reach out via email shortly to arrange a reshipment. We appreciate your understanding.
With all the trouble
With all the trouble I had with my address, Zilkee hung in there and I did receive my order. Thank to all who made this possible.
24. maaliskuuta 2026
Vastaus yritykseltä Zilkee
Thank you so much for your kind words! We truly appreciate your patience throughout the process. We’re glad everything worked out and that you received your order. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Vastaus yritykseltä Zilkee
We appreciate your review and are pleased to hear that our support team was able to assist you promptly.
Zilkee has great support and product…
Zilkee has great support and product for hard drive interface works like a charm.
17. helmikuuta 2026
Vastaus yritykseltä Zilkee
Thank you for your kind feedback! We’re glad to hear that the hard drive interface worked perfectly for you and that you had a positive experience with our support team :-)
I have used Zilkee products in the past…
I have used Zilkee products in the past and believe them to be high quality dependable and invaluable. I absolutely love these easy to use life savers. I highly recommend to anyone looking for this type equipment.
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zilkee
Thank you for your support and recommendation. We’re pleased to know our products continue to deliver reliable performance for you. Your trust motivates us to keep maintaining high standards!
I didnt get my harddrive optimizer with…
I didnt get my harddrive optimizer with my order and I am still trying to the recovery converter to work. I really hope I can get it figured out because it can really help me.
19. tammikuuta 2026
Vastaus yritykseltä Zilkee
We apologize for the inconvenience. We understand how important this is to you. Our team will contact you directly by email and provide guidance to help you successfully use the Recovery Converter. As for the Hard Drive Optimizer, please check your email as it was sent to your email upon placing the order.
OTG Pendrive is not working as expected!
The Zilkee™ OTG Pendrive is working as a flashdrive. My expectation as advertised: "TRANSFER FILES ANYTIME The Zilkee™ OTG Pendrive is an excellent solution for transferring files, videos and pictures back and forth from the Phone and Pad as well as computers. It has three connectors that can transfer files for all products. Just insert it and enjoy the extra space of the device!"
Has not been fulfilled. The Y-DISK App installs but DOES NOT work on iPhone 17 Pro running iOS 26.2.1, opens and immediately disappears. On Gen5 iPad app runs, but only displays a VERY few pics and vids.
I have not yet found a way to contact anyone for support.
20. tammikuuta 2026
Vastaus yritykseltä Zilkee
Thank you for bringing this to our attention. Our support team will contact you via email promptly to assist and ensure you receive the help you need.
This does not work do not buy
I bought this a while ago. Waste of money it dont even work. You plug it into the hard drive and nothing. Useless piece of rubbish.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zilkee
We apologize for the inconvenience you experienced. We would appreciate the opportunity to review the issue and assist you with troubleshooting or a replacement if necessary. Please reach out to our support team so we can assist you directly.
NO RECOVERY HERE !
Tried to hook up a dozen dif ways , as per your instructions
Laptop will not recognize the drives.
All 8 drives that I cant be bad ..
Thanks very little , Joe Briggs
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zilkee
We’re sorry for the inconvenience. Please contact our support team so we can review your setup and assist you with troubleshooting.
Well made and fast delivery
Well made and fast delivery. Haven’t used yet but when I get the opportunity, I’m sure it’ll work fine.
19. joulukuuta 2025
Vastaus yritykseltä Zilkee
Thank you for your review! We’re glad you’re satisfied with the quality and delivery. :-)
Vastaus yritykseltä Zilkee
Thank you for bringing this to our attention. We will review your order status and have our support team contact you promptly to assist.
It promised what it said it could do
It promised what it said it could do. I was so happy when I was able to see my old folders and, get the information off my old hard drives. It worked like a charm. Thank you so much!
18. joulukuuta 2025
Vastaus yritykseltä Zilkee
Thank you for taking the time to share your experience. We’re glad the product delivered as expected and helped you recover your important data. Your feedback is greatly appreciated! <3
I contacted them on the 13th of…
I contacted them on the 13th of December, telling them the product has a problem.
Their first response to me was just a copy-and-paste answer straight from their FAQ section. I got mad and demanded a refund for the lazy response. They did respond with more lazy FAQ answers before asking me to send videos, which I sent 3 videos to prove the device was defective. Their last response to me on 22nd told me to "directly connect the device" which I told them it was and was clearly shown to be in the videos I sent them.
It is now the 29th of December and they have stop responding to me altogether since the 22nd. I can't get a refund or anything since they are ignoring me.
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zilkee
Thank you for bringing this to our attention. We would like to confirm that our team has already taken action regarding your case and that an email has been sent to you with further details. Please kindly check your inbox, including your spam or junk folder. Should you require any additional assistance, we remain available to help.
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