I’ve been using YouChooseAGift for 2 years without a single issue, but today has been terrible. Every time I try to access the site, I’m met with an Imperva security screen stating my connection has b... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I've waited 48hours from 21st and now 23rd and still no Games arrived I paid £44.99 for Hell is us and no key code come through email not even in Spam email, I'm very determained to personly delete my... Näytä lisää
Yritys on vastannut
The instructions were easy to follow; this was purchased as a gift for a friend. There are many shops to choose from; She received confirmation (voucher) by email within minutes.
Yritys on vastannut
My gift card wouldn’t work. I then spent ages trying to talk to customer service with only bots available. £100 Christmas present wasted! Update: Following the below reply I had to reach out to c... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Introducing YouChoose – a versatile, innovative multi-choice gift card designed to transform gifting into an experience that’s as personal as it is exciting. With its unique two-step multi-retailer process, YouChoose makes it effortless to present a gift that resonates with every recipient, no matter their interests. Below are Key Benefits of YouChoose: Extensive Choice: Access a diverse range of categories including Access All, Experiences, Fashion & Beauty, Food & Drink, Gaming, Him, Her, Home, and Night Out. Personalized Gifting: A simple two-step, multi-retailer system ensures a tailored gifting experience that meets every recipient’s unique taste. Versatile Occasions: Perfect for any celebration or event, providing a solution that always fits the moment. Seamless Process: Streamlined design makes both gifting and redeeming effortless and enjoyable. In essence, YouChoose turns the traditional gift card into a dynamic tool for delivering unique, tailored experiences. With endless possibilities and clearly defined benefits, you can be confident that every gift will be a memorable and cherished experience. Whether you’re celebrating a birthday, anniversary, or just want to make someone’s day, YouChoose ensures your gift stands out in every way. If you have experienced an issue exchanging your YouChoose card on our website, or have any other queries, please email us at YouChooseCS@uk.epayworldwide.com and we will be happy to resolve the issue. Contacting our customer service team will be the quickest route to resolving your query but please note our CS desk is manned Mon-Fri 9am-5.30pm, if you email us outside of these times please expect a delay in reply, but rest assured we will be in contact the next working day. We look forward to hearing from you
Yhteystiedot
Ground Floor | Kingfisher House | 2 Woodbrook Crescent , CM12 0EQ, Essex, Yhdistynyt kuningaskunta
- YouChooseCS@uk.epayworldwide.com
- youchooseagift.co.uk
2,4
Välttävä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Very hard for the elderly
As I'm elderly found it very difficult i had to ask my daughter to do it for me
9. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your review.
We're sorry to hear that you found the process difficult. YouChoose is designed to offer flexibility, choice and security, but we appreciate that some customers, particularly those who are less familiar with online services, may find the exchange process challenging.
We're pleased your daughter was able to help, and we'll continue to look for ways to make the experience as simple and accessible as possible for all users. If you ever need assistance, our Customer Support team is always on hand to help guide you through the process.
Kind regards, The YouChoose Team
Vastaus yritykseltä YouChoose
Thank you for your 4-star review!
We're pleased to hear that you found your gift card easy to claim. We work hard to make the redemption process as simple and straightforward as possible, giving customers access to a wide range of brands in just a few easy steps.
Thank you for taking the time to share your feedback. We appreciate your support and hope you enjoy spending your YouChoose gift card.
Kind regards, The YouChoose Team
It was a gift
It was a gift, so had to use it. It's illogical and I'll probably never spend thr money.
12. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your review.
We're sorry to hear that YouChoose wasn't the experience you were expecting. As a multi-retailer gift card, YouChoose is designed to offer recipients the flexibility to choose from a wide range of brands, but we appreciate that this may not suit everyone's preferences.
Thank you for taking the time to share your feedback.
Kind regards, The YouChoose Team
Very fast
It was great I got a confirmation email that I had purchased it then on the second email I had got my voucher within 5 minutes of me buying it it does say it may take up to 48 hours to arrive so keep that in mind
12. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear that your voucher arrived so quickly and that you received your exchange code within minutes of making your purchase.
We really appreciate your feedback and hope you enjoy using your YouChoose gift card.
Kind regards, The YouChoose Team
Excellent service
8. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear that you had an excellent experience with YouChoose. We work hard to provide a simple, secure and convenient service, so it's fantastic to know we met your expectations.
Thank you for taking the time to share your feedback. We truly appreciate your support and hope you enjoy using your YouChoose gift card.
Kind regards, The YouChoose Team
Not Happy
The scratch card was faulty, damaged the number then had to phone up about it, then went to the shop to buy some clothes with it, but was then told the card had to be registered on line using the original purchasers email address, so had to get them to sort it, also you can only use it in one shop of your choice, but the card seems to imply you can shop at several.
11. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your review.
We're sorry to hear about your experience; however, we do not believe some aspects of this review relate to a YouChoose gift card. We do not operate a telephone support line, with our customer support team available via our online chat facility if assistance is required.
We would also like to clarify that YouChoose is a 2-step multi-retailer gift card, and this process is outlined on the card and within the redemption instructions. You do not need to choose just one retailer. Customers can exchange their balance for multiple digital gift cards across different brands, as long as sufficient funds remain available on the card.
If the scratch panel was damaged during scratching and the code became difficult to read, our support team would be happy to help resolve this through our online chat service.
We appreciate your feedback and would welcome the opportunity to investigate further if this review relates to a YouChoose gift card.
Kind regards, The YouChoose Team
Ridiculous rigmarole you have to go…
Ridiculous rigmarole you have to go through . Got to the store I decided I was going to use and the email didn't come through so had to use cash instead . Still got the voucher . Takes far to long for the email to come through with the code to use .
10. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your feedback. We're sorry to hear about your experience.
Having reviewed your order, we can see that you exchanged your YouChoose balance for a Primark gift card, and we have not received any other reports of Primark codes being unable to be used in-store. Please ensure you are using the second email containing your gift card code, rather than the first email, which is simply your order confirmation.
We can also see that your order was placed at 1:20pm on 10th August, and your gift card code was successfully dispatched at 1:22pm, so we're unsure about the reference to the code taking a long time to arrive.
If you're still having any issues locating or using your code, please contact our customer support team via the online chat facility and they will be happy to help.
The YouChoose Team 🎁
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear that you found YouChoose simple and easy to use. Making gifting flexible and hassle-free is exactly what we aim for.
We appreciate your feedback and hope to see you again soon!
The YouChoose Team 🎁
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear that you found YouChoose easy to use and would recommend it to others. We appreciate your support and hope you continue to enjoy the flexibility and choice that YouChoose offers.
Kind regards, The YouChoose Team
Very easy to select an option for your…
Very easy to select an option for your voucher and lots to choose from.
10. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear you found it easy to select your voucher and enjoyed the wide range of brands available. Providing flexibility and plenty of choice is exactly what YouChoose is designed for.
Thanks for choosing YouChoose, and we hope to see you again soon! 😊
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear that you found YouChoose easy to use and that your gift card was delivered quickly by email. It's great to know you were able to exchange and spend your balance with ease.
Thanks for choosing YouChoose, and we hope to help make gifting simple again in the future! 😊
Vastaus yritykseltä YouChoose
We're sorry to hear you've had difficulty using your Gaming Gift Card.
Please contact our support team using the online chat facility and they'll be happy to help resolve the issue for you.
Kind Regards, The YouChoose Team
Had to ask my Daughter to help with the…
Had to ask my Daughter to help with the app and sorting the payment out for argos.
8. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your review.
We're pleased that you were able to use your YouChoose gift card with Argos, although we're sorry to hear that you needed some assistance getting set up and completing the process. YouChoose is designed as a two-step multi-retailer gift card, giving recipients the flexibility to choose from a wide range of brands, but we appreciate that some customers may need a little extra help the first time they use it.
Thank you for your feedback, and we're glad your daughter was able to help. We'll continue looking for ways to make the experience even simpler for our customers.
Kind regards, The YouChoose Team
Have struggled more than an hour to…
Have struggled more than an hour to redeem the voucher and in the end had to purchase by paying the full amount as the email didn’t come through within more than one hour trying. It take so long to do it.
8. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your review.
We're sorry to hear that you found the redemption process frustrating and that your code did not arrive as quickly as expected.
We can see that you were able to successfully exchange your YouChoose gift card for a Primark code, so we trust everything is now in order. We would also recommend checking spam and junk folders, as digital gift card emails can sometimes be filtered there by email providers.
YouChoose is a two-step multi-retailer gift card designed to provide choice, flexibility and security, and there are just 4 easy steps to using it:
Register your card online
Choose your preferred retailer(s)
Receive your digital gift card code(s)
Spend with your chosen retailer
We appreciate your feedback and will continue looking for ways to make the experience even smoother for our customers.
Kind regards, The YouChoose Team
We got a choice gift card for a gift &…
We got a choice gift card for a gift & used it to eat at Millar & Carter. It was easy to use & find a suitable venue for use.
4. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear that you enjoyed using your YouChoose gift card and found it easy to redeem for a meal at Miller & Carter. One of the key benefits of YouChoose is the flexibility to choose from a wide range of brands and experiences, making it easy to find something that's just right for you.
Thank you for taking the time to share your feedback, and we hope you enjoy using YouChoose again in the future.
Kind regards, The YouChoose Team
Vastaus yritykseltä YouChoose
Thank you for your review and for choosing YouChoose.
We're sorry to hear that you found the process a little long-winded. YouChoose is designed as a two-step multi-retailer gift card, giving recipients the flexibility to choose from a wide range of brands and even split their balance across multiple retailers.
We appreciate your feedback and are always looking at ways to make the experience as simple and seamless as possible. Thank you again for taking the time to share your thoughts.
Kind regards, The YouChoose Team
Vastaus yritykseltä YouChoose
Thank you for your review.
We're sorry to hear you were disappointed that John Lewis wasn't available. We understand that everyone has their preferred brands, and while John Lewis is not currently part of the YouChoose range, we are continually reviewing and adding new retail partners to provide even more choice for our customers.
We hope you were still able to find an alternative brand that suited your needs and appreciate you taking the time to share your feedback.
Kind regards, The YouChoose Team
So easy to use!!
So easy to use! Tonnes of choice of voucher and you can split between many different shops. Slightly annoying that you have to make an account though
7. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear that you found YouChoose so easy to use and enjoyed the wide range of brands available. One of the key benefits of YouChoose is the flexibility to split your balance across multiple retailers, giving recipients the freedom to choose exactly what they want.
We appreciate your feedback regarding account creation. The registration process is an important part of keeping cards secure and ensuring customers can manage their gift card balance and selections safely.
Thank you for choosing YouChoose, and we hope to welcome you back again soon!
Kind regards, The YouChoose Team
Not clear on the gift card itself that…
Not clear on the gift card itself that you have to exchange for specific shops, lots of hassle for a teenager just wanting to shop!
4. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your review.
We're sorry to hear that the process wasn't as clear as you expected. YouChoose is a two-step multi-retailer gift card designed to provide recipients with choice, flexibility and security, allowing them to choose from a wide range of popular brands and even split their balance across multiple retailers.
There are just 4 easy steps to use a YouChoose gift card:
Register your card online
Choose your preferred retailer(s)
Receive your digital gift card code(s)
Spend with your chosen retailer
We appreciate your feedback regarding the information on the card itself and will take this on board as we continue to improve the customer experience. Thank you for taking the time to share your thoughts.
Kind regards, The YouChoose Team
They were very supportive and…
They were very supportive and reassuring.
Wasting no time and prompt with responsss
3. elokuuta 2026
Vastaus yritykseltä YouChoose
Thank you for your 5-star review!
We're delighted to hear that you found our team supportive, reassuring, and quick to respond. Providing excellent customer service is very important to us, so it's great to know we were able to assist you promptly and efficiently.
Thank you for choosing YouChoose, and we hope to serve you again in the future.
Kind regards, The YouChoose Team
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