Yotpo Arvostelua 

233
•
TrustScore 1.5/5 tähteä

1,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

As an affiliate, getting paid is like pulling teeth. A contract that was closed 9 months ago? I am STILL waiting on payment. Moving to recommending a different provider. Update. Was fina... Näytä lisää

Saanut 1/5 tähteä

When we first embedded the app into our shopify store they reviews worked fine. Then new reviews stopped showing on our site even though they say published. Yotpo help consist of articles like how to... Näytä lisää

Saanut 1/5 tähteä

We've worked with Yotpo for two years when we migrated from Klaviyo for SMS/Email marketing. At first things were good, the pricing was solid and the ROI was good. We integrated Rewards and Subscr... Näytä lisää

Saanut 1/5 tähteä

Not worth the money, expensive, staff retention is poor, had 3-4 account manager in space of 12-18 months. Yes for some it will work but found they really dont care about your business. Happy to take... Näytä lisää

Yrityksen tiedot


Yhteystiedot

1,7

Huono

TrustScore 1.5/5 tähteä

233 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,7

Kaikki arvostelut

(233)

19 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Nonexistent account support. Product is fine. Setup was horrendous

The product we're using is great (loyalty program on our own custom coded site). The account support is absolutely atrocious, nearly absent. Chat support always has to get back to you at a later time (no instant support). We've had 4 account managers since we launched our program ~9 mos ago. It seems like their development side is ok but their account support side is nonexistent. Then we finally had a call with our account manager today and he had absolutely nothing prepared to show or talk to us about, even though the call has been scheduled for over 2 months. Basically, you're on your own once the product is installed. Implementation was also a nightmare, took ~6 mos with virtually no structure to the implementation or guidance from Yotpo, just threw a bunch of dev articles at us and would respond to emails a day or days later. Only positive is that it's affordable. But I guess you get what you pay for?

6. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I tried to make a negative review for…

I tried to make a negative review for Bloomsbury Manor which uses Yotpo reviews on Bloomsbury Manor websites in Yotpo. However, I can only make a review by the seller's invitation link by email. So, no one can leaves a negative review as the seller won't invite anyone who complained to them. How possibly this fair????

6. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Greedy Plan Tier Means Not Viable For Small Stores

This company is an official Google partner, yet the Google Store Rating feature is only available on their Professional plan which costs a whopping $169 dollars a month. This is clearly a greedy move designed to funnel more customers into a higher tier out of necessity. If you are a small ecommerce store then Yotpo is not a viable option as you will not be able to increase your Google Store Rating via reviews using the free or starter plan, this means you will show less in organic search results than your competitors who have this feature activated because their store rating can grow higher than yours. Tried asking them to add this feature for me and I was politely told to take a hike. So its on to a new provider for me which sucks because I really liked the integration and features of Yotpo. Greed ruins all all these small SAAS companies as they grow and scale into recognised industry leaders.

25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They hide negative reviews

They hide negative reviews. I left a negative review for a product on online shop.

I confirmed review via email - but it was never published. The product only has 5 star reviews. Very shady and corrupt.

26. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

mi hanno rubato 1800 euro

mi hanno rubato 1800 euro. ho denunciato il loro referente alle forze dell'ordine ma il denaro era volato via in qualche conto chissà dove. sono dei truffatori.
sono rimasta delusa e traumatizzata da sta cosa, perchè sapevano la mia situazione familiare ma non hanno avuto nessuno scrupolo

1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Retour sturen waardeloos

Pruiken mogen mooi zijn.
Maar het retour sturen is waardeloos.
5 dgn op retour label moeten wachten,toen ik schreef zeiden ze , vraagt u nog maar eens aan. Deed ik en moest 2 x betalen. Heb het ook niet terug gekregen na vaak mailen. Dure grap , geen service

1. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

CORRUPTED

Reported a negative experience less than 4 months ago on a shop website. I still have the email asking to confirm my email adress in order to submit the review but the review itself magically disappeared after some time because today it's no longer there.

17. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Yotpo have censored my review of…

Yotpo have censored my review of KRATOMBIRD. They represent KRATOMBIRD who hhave washed their hands with me and my missing Delivery worth £100+ and their customer service told me no worries we will chase it up... Now it's call them yourself. Poor customer service and daylight robbery at Christmas.

2. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

High School Hat Arrived Soiled - Company Refuses to Replace

When my high school predominately white hat was received, there were what appeared to be dirty finger prints on the bill of the hat. After reported to the company, they requested photos. They were sent, and a few days later I had to ask what were they going to do about it. Eventually they said "…we didn’t get them. Can you text them?” So they were sent again. Since then no answer at all. Not we will replace it, go pound sand, nothing. So, I would not recommend buying anything from this company. They sent a greasy, dirty hat, and have ignored the matter. Not what you expect for a company selling hats for close to $30.

17. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Their customer support is crap

Their customer support is crap. The only responses you get are by bots. I asked a simple question - give me step by step instructions for my customers to redeem their points. I have customers coming onto my site who have earned points and do not know how to redeem them. I want to have step by step instructions on my website to explain this. It's a no brainer for a company to be able to provide that, and yet, I get nowhere with their garbage support

8. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not use Yotpo

Do not use Yotpo as they have shady business practices and poor customer support. We made a big mistake signing a yearly contract for Yotpo SMS, Reviews, UGC, and Rewards.

1. Yotpo offered four free months of services by signing a yearly contract with them but still charged us $5,245.80 USD for the most recent quarter when the free months were supposed to begin (at the end of the contract). This is explicitly stated in our contract with them. When I brought this to their attention, they said they'd look into it, and it has already been weeks without an update.

2. If you use Yotpo SMS there is a "reloadable" balance to fund your messages. However, it turns out according to their terms of service this reloadable is nonrefundable, even if you stop using Yotpo for SMS. We currently have $5,681.42 USD in that account which is now just "Yotpo Bucks". I understand this is in their terms of service, but it is simply an unethical business practice.

3. If they try to sell you on the benefit of having an account manager with them just ignore it. Their account managers have a high turnover rate and hardly get back to you.

Don't make the same mistake as us as it might cost you $11,000 as it did for us unless we enter litigation. I wish Shopify had higher standards and considered "terms of service" and customer support before approving an app into their Certified App Program.

2. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

It will not let you submit a bad review to protect company

So go to submit a bad review on a product and get error message. Click on good review and it goes through. This site is a scam to stop bad reviews!

Error when I clicked the product was bad.

Oops! Something went wrong, and your review has not been posted yet.

We would really love to hear from you -- please try posting again in 10 minutes.
Powered by

12. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Be careful of Yotpo dot top

Be careful of yotpo.top website, I thought it was a great way to pickup some extra bucks. But one of the recruiters "Daisey" supposely out of Boston and customer service at 7135890050 setup you up to add funds to your account in order for you to get your pay out. It's really slick, but in retrospect I was dumb. The idea is for you to complete reviews and get paid per review, you have two sets of 40/40 reviews for Amazon or some online retailer and you get paid $50 for an hour work. Then they introduce you to lucky orders which pay you a bonus, but the bonus puts you in a negative balance and you have to "recharge your account to payoff the negative balance before you can complete your 40 reviews and withdraw your money. Problem is they always inflate the amount and won't allow you to get finish the assignment. They claim it's your acct but they control the withdrawal. I have screen shots I took, be very wary. Please contact me with any questions!

3. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They Don't Publish To Site

When we first embedded the app into our shopify store they reviews worked fine. Then new reviews stopped showing on our site even though they say published. Yotpo help consist of articles like how to moderate your reviews, but offer no support to troubleshoot why their product no longer works.

23. kesäkuuta 2024
Oma-aloitteinen arvostelu

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